PLATINUM2023

A Caring Closet

Vancouver, WA   |  https://acaringcloset.org

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Mission

A Caring Closet restores dignity and self-sufficiency to the under-served and under-insured by provides gently used durable medical equipment to those in need AT NO COST in southwest Washington state. We serve all ages and disabilities and do not turn anyone away based on age, race, gender or income. We are a volunteer-led organization and rely on charitable donations to help pay operating costs. Our donors are the public, assisted living facilities and adult family homes. Additional support comes from outreach on social media, annual fund-raising events and donor foundation grants.

Ruling year info

2016

President of the Board of directors

Paul Van Der Salm

Main address

800 NE Tenney Rd Ste 110- 558

Vancouver, WA 98685 USA

Show more contact info

EIN

81-1517903

NTEE code info

Health Support Services (E60)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Access to Durable Medical Equipment (DME), whether age related, recovering from injury or illness, or providing comfort to those chronically ill, is a critical factor in maintaining physical and social independence and engagement in the community. Current health and insurance inequities limit access to needed DME for hundreds of thousands of people across southwest Washington and the Portland Metro Area. Without access to needed equipment, too many are unable to recover/age/die in their homes and are forced into rehabilitation or assisted living facilities at high financial and societal cost. A Caring Closet seeks to restore dignity and independence by enabling access to needed durable medical equipment for all AT NO COST across southwest Washington and Portland Metro.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Access to Durable Medical Equipment (DME)

A Caring Closet serves as a clearinghouse for the donation and distribution of gently used Durable Medical Equipment (DME) to the under-served and under-insured populations of southwest Washington and Portland Metro Area.

We depend on the charity donations of durable medical equipment, which are then inspected for need of repairs/cleaning before being made available to individuals in need in the community at no cost. Items that are donated include:
Hospital Beds
Hoyer Lifts
Transfer Poles
Electric and Manual Wheelchairs
Walker and Canes
Stand-assist Reclining Chairs
Shower Chairs
Medical Safety Equipment
And Much More

We are a volunteer-led organization open 3 hours per day, 3 day per week. In 2022 over 13,000 individuals in need were served in SW Washington and Portland Metro. It is projected that 23,000 will be served in 2023.

Population(s) Served

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Average number of service recipients per month

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with physical disabilities, Chronically ill people, Terminally ill people, Economically disadvantaged people

Related Program

Access to Durable Medical Equipment (DME)

Type of Metric

Context - describing the issue we work on

Direction of Success

Increasing

Context Notes

An inventory system has been created and will be up and running mid-year 2023, which will greatly enhance our ability to document how many are served and from what geographic locations.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

A Caring Closet seeks to provide access to durable medical equipment to anyone in southwest Washington/Portland Metro AT NO COST. improving medical/health support serves inequities. That is done by serving as a clearinghouse for the donation and distribution of gently used durable medical equipment.

Our goal is that everyone will have equal access to needed medical equipment, leading to greater independence in one's own home and continued engagement in their community.

A Caring Closet was established in 2016 by elder care professionals to support those individuals and facilities in need of durable medical equipment. Individuals and facilities were encouraged to donate excess equipment which could then be cleaned, repaired and distributed to people in need. The founder's garage was originally used to store equipment.

Over the past 6 years demand has grown to such an extent that the organization has rented a warehouse to store incoming equipment. The warehouse is centrally located with ease of access from public or private transportation.

A Caring Closet is a volunteer organization, so expenses needed for sustainability include rent, insurance, wages for one .5 FTE Manager. Our support comes from annual fundraising events, individual donations, and grants.

Our current location is in Vancouver, Washington although zip code analysis of individuals utilizing our service indicate that our catchment area is extra-regional. Seeing that geographically dispersed demand, a key strategy is to expand our warehouse.storefront capacity to other cities/counties in our region.

Volunteers, staff and board members at A Caring Closet are passionate and dedicated to our cause. Under significant growth challenges, a volunteer recruitment drive has been launched to serve the increasing numbers of individuals utilizing our service.

A Caring Closet partners with a number of community organizations to provide our services, including the local Rotary Club, The Columbia Springs Repair-It program, the Southwest Washington Community Foundation, the Area Agency on Aging and Disability Southwest Washington, and many Adult Family Homes.

13,986 Persons were served in 2022, a 100% increase over 2021. YTD 2023 logs suggest that we will see significant increases this year. The growth being experienced is primarily through word-of-mouth advertising and resulting community awareness. To meet the rapidly increasing volumes of equipment and people, A Caring Closet will be moving to a 4,000 square foot warehouse this summer. While monthly expenses will increase slightly, there is large expense in the execution of the new lease and in the move itself.

It is estimated that over 160,000 in Clark County, WA are over 60 years age. The need for our service is growing exponentially and geographically. It is exciting to see the response from our community, our grantors, and from the beneficiaries of our service.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    We don’t have the right technology to collect and aggregate feedback efficiently, Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

A Caring Closet
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

A Caring Closet

Board of directors
as of 06/29/2023
SOURCE: Self-reported by organization
Board chair

Paul Van Der Salm

Paul Van Der Salm

Heritage Bank

Rylee Trapp

Community Home Health and Hospice

Rachel We\hetzel

Peterson and Associates

Marci White-Stumph

Peterson and Aasociates

Scott Tiniakos

Paul Davis Restoration

Nick Tyler

Country Financial

Zoia Raimer

Senior Living Locator

Carl Cecka

Retired

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 5/25/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male
Disability status
Person without a disability

Race & ethnicity

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 05/25/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.