PLATINUM2023

Jewish Family & Childrens Service

Healing Lives. Whatever It Takes.

aka JFCS   |   Phoenix, AZ   |  www.jfcsaz.org

Mission

Jewish Family & Children's Service Mission Statement: Strengthening the community by providing behavioral health, healthcare and social services to all ages, faiths and backgrounds.

Ruling year info

1955

President and CEO

Dr. Lorrie Henderson

Main address

4747 North 7th Street Suite 100

Phoenix, AZ 85014 USA

Show more contact info

EIN

86-0096781

NTEE code info

Mental Health Treatment (F30)

Children's and Youth Services (P30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2020.
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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

JFCS serves Maricopa County with a broad range of specialized evidence-based and best practice programs in child welfare, integrated healthcare, foster care youth, domestic violence, and older adult services. We recognize that by addressing a range of healthcare, social, and economic needs, individuals and families can achieve total health and self-sufficiency, thus strengthening the community. JFCS works to identify gaps in services, and often designs programs to address those gaps. For over 85 years, JFCS has helped individuals improve their ability to cope with difficult life circumstances, improve emotional health and effectiveness, and increase available support systems and connections to community resources for those in need. We recognize that by addressing a range of healthcare, social, and economic needs, individuals and families can achieve total health and self-sufficiency, thus strengthening the community.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Integrated Healthcare

HEALTHCARE CENTERS: Medical/behavioral health services provided under one roof with a collaborative team of healthcare professionals.
CHILDREN/YOUTH SERVICES: Counseling, play therapy, substance use interventions, medication services, care coordination, behavioral supports.
ADULT SERVICES: Counseling, psychiatric care, medication services, care coordination, parenting, couple counseling, bereavement support.
TRANSITION TO ADULTHOOD: Assists youth with independence pathways as they struggle with mental health issues, exiting foster care and entering the adult behavioral health system.
CHILD CRISIS HOSPITAL TEAM: Assess children who are in crisis, may be a danger to themselves or others, yet do not qualify for mental health inpatient hospitalization; provide a crisis stabilization plan.
COACHING CLUB: 90-day behavioral intervention for children and families struggling with serious behavioral issues that are preventing the child from experiencing success in school, home, or the community.

Population(s) Served
Adults
Children and youth
Family relationships
Health
Social and economic status

CHILD & FAMILY SOLUTIONS: Serving over 10,000 people in 2019, Child & Family Solutions offers a first line of defense against the cycle of violence, abuse, neglect and conflict. We address the needs of individuals and families in crisis situations - children being removed from the home due to neglect; social and emotional issues affecting children, youth and families; youth aging out of foster care with limited education and workforce skill sets; and domestic violence victims served outside of crisis shelters. Services include:

REAL WORLD JOB DEVELOPMENT program is an alternative education and workforce readiness program that uses practical strategies to enable vulnerable foster care and former foster care youth to successfully navigate the transition to independent living. During FY2019, Real World Job Development provided 200 youth, between the ages of 16 and 24, comprehensive services that address their needs to successfully transition to adulthood. Services include an online high school for credit recovery, high school equivalency exam preparation and tutoring; skill attainment training; work readiness; job placement; leadership development; counseling; case management; supportive services; and mentoring.

HOMEBASED SERVICES partners with Arizona Department of Child Safety to assess the risk of violence or abuse in the home, provide parent coaching, therapy and support for children, family preservation and reunification plans. Staff are trained in family-centered trauma-informed practices to build nurturing parenting skills as an alternative to abusive and neglecting parenting and child-rearing practices. During 2019, JFCS Homebased Services assisted over 3,500 children, youth and adults through Family Preservation, Family Reunification, Parent Aide and Supervised Visitation programs.

SHELTER WITHOUT WALLS offers comprehensive services to address the unmet needs of domestic violence survivors (female and male) and their children who are living outside of shelter settings. In 2019, over 1,1600 individuals received services through crisis intervention, information and referral; safety planning; assistance with protective orders; lay legal advocacy; emergency safe housing assistance and planning to get to shelter; comprehensive in-person case management services; therapy; resume and job search assistance; Domestic Violence education and support groups. We addresses a gap in community-based domestic violence services for Spanish speaking immigrants and their children by providing two bilingual, bicultural Domestic Violence Advocates. JFCS expanded its domestic violence services in July 2017 by adding the nonprofit organization Sojourner Center as an affiliated subsidiary. Sojourner Center provides emergency shelter, transitional housing, and support services for domestic violence survivors.

CREATING PEACEFUL FAMILIES, a school- and community-based prevention and intervention program, addresses the early signs of social, psychological, and emotional needs of children and their caregivers before they encounter a traumatic experience that negatively affects healthy development and well-being. The program promotes healthy relationships, increases awareness and resources for teen dating abuse, addresses bullying, substance abuse prevention, and conflict resolution through classroom workshops, small group interventions and individual supports. During the 2018-2019 school year we served 5,190 students and parents in grades K-12.

Population(s) Served
Children and youth
Adults

Older Adult Services: In 2019, JFCS served 1,231 individuals with a focus on the physical and emotional well-being of people over 60 as well as people with disabilities. Services include:

Comprehensive in-home and community-based services supports offer counseling, case management, advocacy and referral to appropriate resources to help older adults strengthen support systems, improve emotional health and develop community connections.

Center for Senior Enrichment in Central Phoenix offers education, health and wellness programs, nutritious lunches, cultural outings, and a wide variety of community resources.

Creative Aging, a 30-week series of sequential, participatory arts workshops designed to engage Seniors in arts-based learning, promote social engagement, and increase quality of life. Providing an outlet for artistic expressions, 6-week classes are offered around the Valley, covering a broad range of arts, such as Readers Theater, storytelling, vocal music, dance, and classic film discussion groups.

Memory Café/Expresso Yourself: A safe socialization setting for those with changes in their thinking, memory, and/or mild cognitive impairment and their care partners. Each Café has a different theme with meaningful activities to engage the participants and stimulate the brain and body. Monthly workshops involve creative arts, such as music, dance, poetry, visual arts, and art education as these draw upon aspects of cognitive functioning that are affected last and least by most conditions causing dementia.

Population(s) Served
Seniors
Caregivers

JEWISH COMMUNITY SERVICES: While JFCS’ focus has shifted over the years to meet the needs of a diverse community, our commitment to providing social services to people of Jewish faith has remained constant. In 2019, we touched the lives of 9,218 individuals, offering a continuum of culturally-sensitive services for strengthening individual and family Jewish life. Services include:

ALEINU, a series of workshops that raise awareness of relevant and pressing issues of social concern in the Jewish community, crisis and response team training, plus parenting groups, small group discussions, and individual, group or family crisis interventions are open to all individuals and families in Maricopa County.

CAREER SERVICES assists Jewish community members who are unemployed or underemployed to fine tune their job search skills. Through the creation of a professional resume, coaching on the nuances of critical job search skills such as networking and interviewing, we help each program participant become savvy in today’s competitive job market.

CHAGIM, our Holiday Programs bring joy into the lives of those touched by financial, physical, or emotional hardship. We provide financial assistance for holiday meals, gifts for families in need and High Holiday tickets.

COUNSELING treats a range of life’s challenges experienced by Jewish children, teens, adults, and seniors. JFCS’ licensed Jewish therapists provide the emotional and spiritual support needed to help clients’ better cope with difficult life situations.

CRISIS & RESPONSE to a medical emergency, fire, or death, professionals, JFCS highly trained paraprofessionals help the affected children, families, schools, synagogues, and Jewish institutions deal with the repercussions. The program offers immediate support services to help traumatized children and adults cope with the impact during the first days of the crisis.

HELPING HANDS, an emergency assistance fund provides specific, short-term financial assistance to Jewish individuals or families in Maricopa County who are otherwise unable to meet their basic needs. Through generous grants and donations, we assist those who may have lost their job, endured illness, suffered a loss, or had other unexpected financial hardship.

HOLOCAUST SURVIVOR SERVICES in the Greater Phoenix Area include home visits, applications for reparations, emergency financial assistance, home care/housekeeping and dental services. Our staff serves as their agent with the Blue Card, Inc. and the Claims Conference (the Conference on Jewish Material Claims Against Germany).

CREATIVE ARTS ENGAGEMENT FOR HOLOCAUST SURVIVORS was launched in 2020 as a trauma-informed cultural framework centered on Patient-Centered Trauma Informed Care and the Arts to address the will address the sensitive cultural barriers nature of traditional psychotherapy and a survivor’s triggers, vulnerabilities, and coping mechanism. Bimonthly expressive arts events enhance psychological well-being and augment coping strategies that promote adaptive resilience for survivors and their care partners.

HOSPITAL CHAPLAINCY provides spiritual care and support by addressing the individual needs of patients and their families across the broad spectrum of Jewish life, whether affiliated with synagogues/ organizations or not, and offers education/training to staff and administration of the hospitals we serve. Two chaplains visit 22 hospitals weekly throughout the Phoenix Metro area. The rabbi assesses the patient and family’s spiritual needs and assists them in using their faith in dealing with illness, trauma and stress; visits newly admitted patients and patients with special requests; visits critical care waiting areas; and follows up with patients from previous visits when appropriate.

SENIOR CONCIERGE program helps connect our older adult population to programs and services they need and want. Our goal is to ensure that older adults, their family members, and caregivers all have knowledge of and easy access to existing resources that help seniors remain active, healthy, safe, connected and independent.

Population(s) Served
Jewish people

Where we work

Awards

Nonprofit Talent Pipeline Award 2018

Alliance for Strong Families and Communities

Affiliations & memberships

Michael R. Zent Healthcare Center/Family Center of Excellence/Mercy Maricopa Integrated Care 2017

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of people who received clinical mental health care

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth

Related Program

Integrated Healthcare

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Outpatient counseling, psychiatric care, medication services, youth transition program, play therapy, crisis support, marriage/couple counseling, bereavement/grief support, wellness management.

Number of youth who demonstrate that they have developed social skills (e.g., interpersonal communication, conflict resolution)

This metric is no longer tracked.
Totals By Year
Population(s) Served

At-risk youth, Victims and oppressed people

Related Program

Child & Family Solutions

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Addresses the early signs of social, psychological, and emotional needs of children and youth. Empowers foster care youth to successfully navigate the transition to independent living.

Number of older adults being supported to live at home through home care, assistive technology, and/or personal support plans

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

Older Adult Services

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

Comprehensive in-home supports, counseling, case management, service referrals, improve emotional health. Creative Aging. Memory Cafés. Virtual Older Adult Education & Wellness Center.

Number of youth and families for whom a strengths-based assessment is completed

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Child & Family Solutions

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

Homebased Services-family preservation/reunification plans. Real World Job Development, foster care youth-College/Career Blueprint. Shelter Without Walls domestic violence victims- Plan for Success.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

JFCS, we hope for a future where families are strong, where our elders are cared for and where children are safe.

JFCS’ goals are to:
To foster healing, safety, and empowerment to the most needy and vulnerable people in our community through a wide range of behavioral health and child & family solution-based programs that offer assessment, treatment, recovery, and support services.
To help children, teens, adults and families resolve conflicts, engage in meaningful recovery strategies and effectively cope in society.
To offer innovative programming and a continuum of support services that strengthen our community to ensure a future where families are healthy and productive, our children are cared for and safe, and our elders can live with dignity and respect.
To restore hope, increase self-sufficiency and safety, and reduce family violence in our community. “Healing Lives, Whatever it Takes.”

JFCS is seen as a cutting-edge service provider, staying ahead of the curve on trends and societal changes that impact children, youth, and families. This approach allows JFCS to develop new programs and adapt existing programs to meet the needs of clients. JFCS focuses on four core service areas: Integrated Healthcare, Child & Family Solutions, Older Adults and Jewish Community Services.

JFCS has a unique ability to connect children and families to its own countywide system of comprehensive trauma-informed services including integrated healthcare, counseling and psychiatric services, foster care youth exiting the system, workforce readiness, primary care medical services, prevention and intervention programs, shelter and community-based domestic violence services. JFCS is accredited by the Council on Accreditation in all service areas: Family Preservation & Stabilization; Counseling Support & Education Services; Domestic Violence Services; Outpatient Mental Health Services; Workforce Development & Support Services; and Youth Independent Living Services. We continually meet the highest standards of practice in all areas including cultural competency, fiscal responsibility, governance, human resources management, and quality improvement.

JFCS Michael R. Zent Healthcare Center holds the designation - Family Center of Excellence by Mercy Maricopa Integrated Care, a part of the Mercy 360 Community Reinvestment Plan. In partnership with Maricopa Integrated Health System, JFCS clinic staff are working to strengthen the Maryvale community by providing integrated care services (behavioral health/primary medical care), resources and supports that enhance resiliency, safety and promote permanence for children and families involved with Arizona Department of Child Safety. For foster care youth, our Real World Job Development program is a Re-Engagement Center for the Opportunities for Youth Reengagement Cohort #1 as authorized by the Opportunity for Youth Leadership Council. JFCS received the Alliance for Strong Families and Communities 2017 Alliance Commitments - Nonprofit Talent Pipeline Award for the JFCS Leadership Academy, a structured opportunity to create sustainability within our staff.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

Jewish Family & Childrens Service
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Jewish Family & Childrens Service

Board of directors
as of 06/29/2023
SOURCE: Self-reported by organization
Board chair

Janice Dinner

Legal Counsel

Term: 2024 - 2021

Vicki Cabot

Community Volunteer

Jeffrey Packer

ADKHC, LLC

Karen Owens

Coppersmith Brockelman

Pam Meyer

Community Volunteer

Carol Kern

CFK Interior Design

Edward Ober

Ober Pekas Ronstadt Managing Partner / Legal Counsel - Disability Claims

Paul Stander, M.D., MBA

Associate Chief of Staff – Geriatrics & Extended Care Veteran’s Affairs Healthcare System

Marc Giannone

Eaton-Cambridge, Inc. Wealth Management Advisor

Meghan Shapiro

Chief Operations Officer Laboratory Sciences of Arizona

Tamara Zach

Pediatric Neurology Director Banner Health

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 11/2/2020

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 11/02/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.