PLATINUM2023

Military Family Advisory Network, Inc.

Connecting Military Families to the Resources They Need

aka Military Family Advisory Network, Inc.   |   Arlington, VA   |  www.mfan.org

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Mission

To understand and amplify the needs of military-connected families and inspire data-informed change.

Ruling year info

2014

President & Executive Director

Shannon Razsadin

Main address

Military Family Advisory Network 1405 S Fern St. #93293

Arlington, VA 22202 USA

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EIN

46-3173337

NTEE code info

Military/Veterans' Organizations (W30)

Human Service Organizations (P20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The military recruits the service member, but retains the family. The Military Family Advisory Network (MFAN) prepares military families for the challenges associated with military life so they are empowered to take care of themselves and their families.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

VetCents.org

VetCents is a financial education program website that MFAN created specifically for military veterans and veteran family members, in partnership with the Department of Veteran Affairs, Association of Military Banks of America, AFCPE, and NFCC.

Population(s) Served
Military personnel
Families

Every two years, MFAN conducts the Military Family Support Programming Survey, which gives military and veteran families an opportunity to speak their minds on topics like wellness, education, PCSing, finances, child care, and military retirement. From the survey results, we gather what modern military families need and how we can best serve them.

Population(s) Served
Military personnel
Families

With moves every 2.5 years, it can be hard to get connected to the local community. MFAN created MilMap, a user-generated resource locator that helps military families find organizations in their area that can offer support and camaraderie. All they have to do is put in their ZIP code or duty station! Military families can also add information about the organizations they are involved with. The MFAN team then vets those programs before adding them to MilMap.

Population(s) Served
Military personnel
Families

One of MFAN’s greatest assets is our advisory board: a group of military and veteran spouses who are also leaders in their communities. All of our advisors bring different backgrounds to the table, giving MFAN a fuller understanding of what military families need and value. Through the diverse networks of each advisory board member, MFAN is able to implement a peer influencer model, which allows for real, authentic connection and information sharing across the military and veteran community.

Advisors meet on a monthly basis through video conferences and three times a year for in-person meetings. We talk about what we are seeing, hearing, and experiencing in our military communities, and when a challenge is raised, we work together to find the best solution. During these meetings, advisors also regularly review programs and resources presented by other organizations, providing candid feedback informed by their experiences as members of a military family. This work really is a group effort — and that approach underscores everything we do.

Population(s) Served
Adults

The purpose of the Military Family Family Financial Readiness Coalition (MFFRC), is to bring together both public and private organizations committed to the financial wellness and stability of military families. The MFFRC provides an opportunity for organizations with a vested interest in the financial wellbeing of military families to share ideas, lessons learned, best practices, challenges, and opportunities; to more effectively serve our families and respond to their evolving needs.

The primary goal of the Military Housing Roundtable (MHR) is to support all military families in their homes regardless of where they choose to live and ensuring access to healthy, safe, and affordable housing. The MHR will serve as one of the primary mechanisms for coordination and collaboration across organizations and will demonstrate the need for transparent and accountable public-private partnerships when addressing the housing needs of the modern military family.

The goal of the Military Family Food Insecurity Coalition (MFFIC) is to move the needle on military family food insecurity through data-driven collaboration with key partners to raise awareness of this issue, identify resources that are currently available to meet immediate needs, and develop programs that will help to reduce military family food insecurity in the future.

Population(s) Served
Military personnel
Veterans
Families

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of groups brought together in a coalition/alliance/partnership

This metric is no longer tracked.
Totals By Year
Population(s) Served

Military personnel, Veterans

Related Program

MFAN Convenings

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

MFAN currently has 3 coalitions/roundtables, with many partners, in addition to our advisory board meetings. This number is a simple estimate of partners, not indicative of how many times they met.

Number of unique website visitors

This metric is no longer tracked.
Totals By Year
Population(s) Served

Veterans, Military personnel, Families

Type of Metric

Other - describing something else

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The MIlitary Family Advisory Network serves three primary purposes: understand military families, connect military families to resources, and deliver impact that yields positive outcomes for military families.

Research: MFAN convenes leaders and influencers in the military community for two primary reasons: to understand the diverse needs of military families, and to tap into the networks of our members to build awareness of the programs and resources designed to serve them. Through what we hear from our members, also known as our advisory board, and insights from our research and surveys, we respond to the needs of military families through collaborative efforts that connect military families with trusted resources.

Strategic Partnerships: MFAN takes a collaborative approach to all efforts. Each programmatic effort is designed to introduce military families to trusted, vetted resources offered by public and private organizations.

Cutting-edge Communications: MFAN uses impact-driven communications tools and tactics to connect with the modern-day military family. We work to connect with military families where they are, and through communications strategies that deliver information in a meaningful, straightforward way.

Program Evaluation: MFAN uses theory of change and web analytics to evaluate the impact of each program. Based on what we learn, we optimize programs to ensure our programs are not only used, but also driving positive change.

MFAN's talented staff, Board of Directors, and Advisory Board bring a variety of expertise to our organization. MFAN also receives pro-bono communications support from a communicatons firm.

MFAN has launched three convenings that assess the needs of military families and also deliver on those needs by connecting families to the myriad of diverse programs available for military families.

Through our research, we have also identified military families' concerns, such as inadequate housing, and have brought those concerns to the change-makers.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback

Financials

Military Family Advisory Network, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Military Family Advisory Network, Inc.

Board of directors
as of 08/09/2023
SOURCE: Self-reported by organization
Board chair

Mrs. Rosemary Williams

Deloitte

Jack Benson

Kevin Miller

Tammy Moore

Rosemary Williams

Charlene Austin

James Paseur

Gregory Frey

Kim Joiner

Daniel Thode

Delores Johnson

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 11/10/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Decline to state

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

No data

Equity strategies

Last updated: 11/10/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.