Larkin Street Youth Services
Ending Youth Homelessness
Programs and results
What we aim to solve
On any given night, more than 1,100 unaccompanied youth (ages 12-24) have no reliable place to sleep in San Francisco, according to the 2023 Point in Time count. Many more are hiding in plain sight: couch surfing, living in cars or abandoned buildings, or participating in the street economy for a place to sleep. Youth homelessness is truly a public health emergency in San Francisco, and one that is becoming increasingly dire due to the city's persistent affordability crisis. Even as we have made progress in launching new housing for youth, San Francisco now has the highest percentage of unsheltered transition age youth (“TAY," ages 18-24) of any major city in the country, according to local HUD data. Absent timely intervention, the trajectory for a young person experiencing homelessness in San Francisco leads to chronic homelessness, under-employment, and a life of poverty. Roughly 50% of San Francisco's chronically homeless adults first experienced homelessness in their youth.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Outreach and Engagement Services
Since 1984, Larkin Street Youth Services has given more than 78,000 young people a safe place to rebuild their lives. Our model is unique and effective because of its comprehensiveness. We provide housing, education and employment training, and health and wellness supports to ensure young people can thrive.
Our programs include the following:
Outreach and Engagement Services: Many of the young people we encounter have been hurt or abandoned by individuals in their lives. Our engagement programs are the crucial first step in building trust between young people and our program staff, who are a supportive and visible presence on the streets, and in our shelters and drop-in centers.
Drop-In Centers
Drop-in centers, located in the Tenderloin and Haight neighborhoods, provide a safe refuge from the streets, and for some young people, are the only indoor spaces they can access. We make it fun and welcoming with events and activities in addition to hot meals, showers, laundry, computer access, and behavioral health services.
Housing & Support Services
Larkin Street is San Francisco’s largest non-profit provider of housing for young people experiencing homelessness, providing more than 115,000 bed-nights of emergency and supportive housing each year. In addition to our two short-term shelters, Larkin Street offers more than 440 housing beds for up to two years or more. In 2022, more than 550 young adults and youth were offered safety & supports through our housing & shelter programs.
More than just safe places to sleep, our housing programs offer comprehensive supports to young people, including individual/group counseling, life skills trainings, and more. Some provide 24-hour onsite staffing, while other programs give young people the chance to live more independently in their communities.
Several are tailored to meet the unique needs of young people who identify as LGBTQ+, those who have been in the foster care system, & those with mental health issues.
Clinical Services
Clinical Services: Medical and behavioral health supports are critical components in Larkin Street’s continuum of services. Our medical clinic provides free primary care and HIV-prevention, including confidential testing.
Our trained case managers use evidence-based techniques like motivational interviewing to help young people develop a plan for their future that includes the coping strategies needed to tackle life’s daily stresses. Larkin Street also incorporates mindfulness training alongside classes on nutrition, cooking and yoga.
Education and Employment Programs
Larkin Street Academy: Young people who are experiencing homelessness spend time and energy every day wondering where they are going to sleep that night. This reality, combined with the stress and trauma of the experience of homelessness, means that they are more likely than their peers to stop attending school, which is directly linked to lower lifelong earning potential. We offer several levels of programming tailored to address this educational achievement gap, from GED tutoring to college success programs and everything in between.
To prepare young people for careers in key Bay Area sectors like technology and healthcare, our employment programs also fall on a spectrum, from introductory day-labor opportunities and basic job readiness classes to month long career explorations within these areas.
Youth access trained staff in group & individual settings to explore career pathways, pursue internship opportunities, untangle financial aid requirements, & get job placement support.
Youth Leadership
Youth Leadership: The Youth Advisory Board (YAB) is a leadership and advocacy board comprised of Larkin Street youth dedicated to informing both our direct service and systems change work through paid six-month appointments. YAB’s goal is to promote transparency and youth leadership in decision-making, address common myths surrounding marginally housed and homeless youth, assist youth in identifying and overcoming barriers to exit street life, and empowering leaders to advocate.
YAB prepares young people to pursue careers in public relations, politics, social justice, and public policy if they choose. YAB has also been a critical source of income for those who serve on the board.
YAB ensures that diverse youth expertise drives agency efforts to improve policies and service delivery. In addition to work within Larkin Street, the Board participates in city and state-wide initiatives related to social justice issues impacting youth of color and LGBTQ+ youth.
Where we work
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Total number of clients experiencing homelessness
This metric is no longer tracked.Totals By Year
Population(s) Served
At-risk youth, Homeless people, Young adults
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Total # of Foster Care Youth
This metric is no longer tracked.Totals By Year
Population(s) Served
At-risk youth, Homeless people
Type of Metric
Context - describing the issue we work on
Direction of Success
Decreasing
Total # of Outreach Contacts (First Contacts)
This metric is no longer tracked.Totals By Year
Population(s) Served
At-risk youth, Homeless people
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Total # of Larkin Street Academy Students
This metric is no longer tracked.Totals By Year
Population(s) Served
At-risk youth, Homeless people
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Total # of Youth Receiving Clinical Mental Health Services
This metric is no longer tracked.Totals By Year
Population(s) Served
At-risk youth, Homeless people
Type of Metric
Context - describing the issue we work on
Direction of Success
Increasing
Total # of Youth Receiving Substance Use Services
This metric is no longer tracked.Totals By Year
Population(s) Served
At-risk youth, Homeless people
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Total # of Youth Receiving Education Counseling:
This metric is no longer tracked.Totals By Year
Population(s) Served
At-risk youth, Homeless people
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Total # of Youth Receiving HIV Prevention Services
This metric is no longer tracked.Totals By Year
Population(s) Served
At-risk youth, Homeless people
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Total # of Youth Receiving College Prep/College Counseling
This metric is no longer tracked.Totals By Year
Population(s) Served
At-risk youth, Homeless people
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Larkin Street's aim is not to simply interrupt youth homelessness, but rather to end its cycle permanently for those in our care. We set a high bar for youth and ensure that they are fully equipped to achieve stability and independence through our programs. To that end, Larkin Street strives to help youth reach the following four outcomes one year after completing our programs:
• Safe and stable housing, indicated by:
o Sustained housing for 12 months post-exit from services
• Self-sustaining employment, indicated by:
o Full-time employment earning a minimum of $17/hour; or
o Full-time career track employment; or
o Part-time employment and engagement in post-secondary education; or
o Career track internship position.
• Two years of post-secondary education, indicated by:
o Attainment of an Associate's degree; or
o Completion of two years of non-developmental college credits towards a Bachelor's degree; or
o Attainment of a post-secondary certificate.
• Physical and emotional well-being, indicated by:
o Ability to manage their physical health; and
o Ability to maintain behavioral, emotional, and social health
Larkin Street's goal is to end youth homelessness – for the youth in our care, for our city, and for our nation – and our results are significant. Consistently, 9 out of 10 youth who complete our transitional living programs make a successful exit to stable housing. Additionally, the impact of Larkin Street's work extends far beyond the lives of the youth we serve directly. Under our current strategic plan, we have invested in our policy and advocacy work, in order to truly move the needle on ending youth homelessness. Larkin Street is a determined advocate for sound policies at the local, state, and national levels that address the unique needs of our young people; and we work to authentically engage young people in the policy-making that directly impact their lives.
Ultimately, our work saves money as well as lives. For every dollar invested in ending youth homelessness, society sees $8 in social benefits and saved costs (Bain & Co., 2009).
What are the organization's key strategies for making this happen?
Larkin Street's services empower young people experiencing homelessness, ages 12-24, to lead their fullest lives and successfully transition into independent adulthood. The young people who come through our doors represent every race, ethnicity, gender, and sexual orientation. While no two young people are alike, histories of abuse, neglect, trauma, disrupted schooling, and family fragmentation are common among our youth.
To help youth progress toward our four outcomes, Larkin Street engages them through our Core Services, which include:
• Engagement Services: Street outreach, two drop-in centers, two emergency shelters, a medical clinic, and an HIV Prevention program, all of which help youth engage in Larkin Street's care and resolve immediate crises in their lives. From our Engagement Services, Larkin Street connects young people with more intensive, bundled services that include housing, education, employment, behavioral health, and primary medical care.
• Housing & Support Services: a variety of housing programs that provide two years or more of stable housing offered alongside individualized case management, education, and employment services, which ensure that youth have the resources and support needed to achieve sustainable independence.
• Behavioral Health and Training: Agency-wide case management, coordinated staff training, and mental health and substance abuse counseling.
• Larkin Street Academy: Engagement and advanced-level education and employment programs that empower youth to complete their high school education or GED, enroll and persist in post-secondary education, develop life skills and workforce skills, and secure career track employment. Coupled with the supports in our housing and health services, Larkin Street Academy is the crux of helping youth build the foundation to achieve personal and financial independence.
What are the organization's capabilities for doing this?
Background and Qualifications of Key Team Members
Sherilyn Adams, LCSW, Chief Executive Officer
Duration of Employment: 2003 – Present
For nearly 35 years, Sherilyn Adams, Larkin Street's Executive Director has dedicated her career to the nonprofit sector, focusing on issues of child abuse and neglect, family violence, mental health, substance abuse, and homelessness. Sherilyn's experience enables her to attack entrenched problems from all angles, and her commitment to evidence-based, replicable service models is helping elevate the field. At Larkin Street, she has led the agency through tremendous growth, nearly tripling the number of housing beds for youth over the past ten years and putting Larkin Street at the vanguard of the field for its innovative multi-service model to resolve youth homelessness.
An active participant in local, state, and national advocacy and policy work, Sherilyn's accomplishments are significant. In Sacramento, she launched a comprehensive outpatient treatment program for pregnant and parenting women with children under age 5, as well as a child abuse prevention program in seven school districts. In San Francisco, she helped expand community-based housing and supportive services for dually- and triply-diagnosed adults. Additionally, at the state level, Sherilyn is the chair of the California Coalition for Youth, which successfully advocated for the first-ever expansion of Homeless Youth & Exploitation funding since the legislation was first passed in the 1980s.
The accolades Sherilyn has collected over the years are a testament to her impact on the field. Locally, she has been celebrated as one of the Bay Area's Most Admired CEOs and Most Influential Women in Business. In 2012, the White House honored her as a “Champion for Change in the Fight Against Youth Homelessness." In 2015, Mayor Lee honored Sherilyn as one of the courageous leaders changing the lives of San Franciscans.
Candice Thomas, Chief of Programs
Duration of Employment: 2005 – Present
Candice has worked in the non-profit sector for over 15 years. Her experience in overseeing programs extends across various counties, including Placer, El Dorado, and Solano County where she made meaningful impact through her work. Prior to joining Larkin Street, Candice was the director for the Coordinated Entry System serving Solano County. However, most of her career has been dedicated to developing quality housing programs for youth and young adults. From 2009 to 2019, Candice worked for a San Jose based non-profit providing housing and supportive services to current and former foster youth and families. Throughout her tenure, Candice served in various direct service and leadership roles, with a focus in residential treatment, transitional housing, compliance, and risk management. She was instrumental in developing multiple residential and transitional housing programs for the organization, as well as the policies and procedures supporting the programs.
What have they accomplished so far and what's next?
Larkin Street is a leader in the movement to prevent and end youth homelessness at the local, statewide, and national levels. With more than three decades' experience in helping young people exit homelessness, Larkin Street's expertise and impact has elevated the entire field of services for homeless youth. Under our current strategic plan, which guides our work from 2020 through 2023, Larkin Street's key achievements include:
PROGRAM SERVICES
• Quadruple the number of youth receiving housing subsidies
• Optimize education, employment, and mental health services
• Strengthen prevention, diversion, and outreach services
SYSTEMS LEADERSHIP
• Provide leadership and structure for area-wide partnership
• Set local and regional policy priorities
• Center youth as leaders and experts
ORGANIZATIONAL SUSTAINABILITY
• Model equity and inclusion across programs and operations
• Sustain our workforce through increased staff support
• Strengthen our financial foundation to protect from external challenges
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to identify actionable feedback, Best digital practices that preserve respondent's anonymity while protecting against duplication.
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Larkin Street Youth Services
Board of directorsas of 07/01/2024
Eric Roos
Co-Founder of Nancy Boy, Inc.
Sherilyn Adams
Larkin Street Youth Services
Heather Ogan
FLG Partners, LLC
Kunal Modi
McKinsey & Company
Thomas M. McInerney
Ogletree Deakins
Michael Matlock
Toast, Inc.
Marcus Lindner
EY
Siri Berg
UBS Financial Services, Inc.
Andy Cohen
SoMa Equity Partners
Anne Hoecker
Bain & Company, Inc.
Richard Kerzic
Jeryco, Inc.
Jennifer Brahm
Community Leader
Bambo Obaro
Weil, Gotshal and Manges, LLP
Blake Grossman
ThirdStream Partners LLC
Eric Roos
Nancy Boy, Inc.
Sally Shapiro
Community Leader
Fiona Barnett
Barnett Vineyards
Cecily Cameron
Cameron Schrier Foundation
Marcie Elias
Elias Consulting LLC
Catherine Foo
Genentech, Inc.
Tim Horn
Alaska Airlines
Eric Johnson
Momentive
Patrick Kiss
Butler, Shine, Stern & Partners
Natalie Hatvany Kitchen
Pacific Union International
Edward Perkins III
Golden 1 Credit Union
D Valentine
The Sobrato Organization
John Viola
Bank of America/Merrill Lynch
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
Disability
Equity strategies
Last updated: 10/14/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.