PLATINUM2024

The FID Group

doing together what we cannot do alone

aka Friends In Deed   |   Pasadena, CA   |  www.friendsindeedpas.org

Mission

Friends In Deed is an interfaith organization that provides for basic human needs with compassion, connection and dignity, as we deliver supportive services so our homeless and at-risk neighbors can rebuild their lives.

Ruling year info

2003

Executive Director

Rabbi Joshua Levine Grater

Main address

P.O. Box 41125

Pasadena, CA 91114 USA

Show more contact info

Formerly known as

Council of Pasadena Churches

The Pasadena Area Council of Churches

Friendly Visitors

EIN

95-1644608

NTEE code info

Food Banks, Food Pantries (K31)

Other Housing Support Services (L80)

Temporary Shelter For the Homeless (L41)

IRS filing requirement

This organization is not required to file an annual return with the IRS because it is a church.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Friends In Deed addresses the issues of hunger, eviction and homelessness and the indignities that accompany these issues. By providing food, shelter, rental assistance and case management to support those experiencing homelessness into longterm housing, without judgement, we help individuals and households rebuild their lives.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Food Pantry

The Pantry provides supplemental food each week for more than 30 low income and homeless families.

Population(s) Served
Adults

The Bad Weather Shelter Provides a hot meal and warm, safe place to sleep for the homeless during the winter months. (December through March)

Population(s) Served
Adults

Provides rental assistance and case management for Pasadena residents who are at risk of being evicted from their homes.

Population(s) Served
Adults

The Women's Room offers a caring, daytime program for women who are homeless or at risk of homelessness, and provides healthy snacks, interesting programs, case management, and shower and laundry facilities.

Population(s) Served
Women and girls

In this program, Street Outreach Workers connect with chronically homeless individuals, build trusting relationships and encourage these individuals to participate in the Coordinated Entry System with the hope of finding Permanent Supportive Housing.

Population(s) Served
Adults

Where we work

Awards

Daily Points of Light Award 2010

Points of Light Institute

Jefferson Award 2010

ABC 7

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Average number of service recipients per month

This metric is no longer tracked.
Totals By Year
Related Program

Food Pantry

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

@580 unduplicated households each month receive 14-16 meals each week.

Number of homeless participants engaged in housing services

This metric is no longer tracked.
Totals By Year
Related Program

Street Outreach

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

These are chronically homeless individuals who have been supported into bridge or permanent supportive housing

Number of meals served or provided

This metric is no longer tracked.
Totals By Year
Related Program

Food Pantry

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Each week the Food Pantry clients receive 14-16 meals for their household

Number of families assisted with rent or mortgage to avoid eviction

This metric is no longer tracked.
Totals By Year
Related Program

Homeless Prevention

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

The end of the eviction moratorium in 2022 increased numbers in this program dramatically

Number of bed nights (nights spent in shelter)

This metric is no longer tracked.
Totals By Year
Related Program

The Pasadena Bad Weather Shelter

Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Context Notes

2023 season, we were unable to open our congregate shelter but served 202 individuals with 3748 motel nights.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

We aim to alleviate the effects of poverty with compassion, connection and dignity by providing food, shelter, rental assistance and permanent housing for those experiencing homelessness. Each of these key programs includes case management which provides, and/or connects, individuals with the resources necessary to support them into becoming a self-sustaining, contributing part of the community.

We aim to alleviate the effects of poverty with compassion, connection and dignity by providing...

Food:
The Food Pantry serves 350+ households per week. Set up just like a neighborhood grocery store, shoppers choose designated amounts (based on household size) of fresh fruits and vegetables, frozen meats, breads, fresh baked goods and a large variety of non-perishable items. In addition, throughout the year The Food Pantry recognizes school aged children in our community with backpacks and school supplies, and winter holiday gifts.

Overnight Shelter:
Bad Weather Shelter provides a hot meal and a cozy cot on cold and/or rainy winter nights for up to 140 people. Guests receive a blanket on their first visit and that blanket will be waiting for them each night they return to The Bad Weather Shelter. Case managers are on site to enter folks into the Coordinated Entry System in an effort to assist them with acquiring permanent housing and other available resources. Until housing can be found, new socks, shoes, umbrellas and toiletry items are handed out regularly as a way to help folks survive on the streets.

Rental Assistance:
Eviction Prevention provides short-term and medium-term rental support, as well as move-in assistance to individuals and families on the brink of becoming homeless. Nearly 70 individuals and families benefited from the Friends In Deed Homeless Prevention Program 2020. We expect the number of clients accessing this program will grow dramatically with the end of the Covid related eviction moratorium.

Outreach to those experiencing Chronic Homelessness:
The Street Team spends each weekday on the streets connecting with and building trust with the hardest to reach chronically homeless people with the hope that they will eventually consent to work with a housing navigator to find permanent supportive housing. Upon consent, a chronically homeless individual is placed in a motel room while documents are gathered, and the appropriate housing option is identified. The Program also includes a Housing Locator who works with local landlords and property managers to answer their questions and support them to open rental units for formerly homeless individuals.

Daytime Shelter for Vulnerable Women:
The Women’s Room is a day shelter for 25-35 homeless or at-risk women who come to be reminded that they are not their experience, that they are unique and wonderful and that we support their efforts to normalize their lives. We invite them to grab a shower, get their laundry done, have a meal and a conversation with other guests, volunteers and staff, participate in special programs and receive case management for their unique needs.

Friends In Deed has been serving Pasadena's most vulnerable for over 100 years. We have a small but dedicated staff and we leverage the commitment of hundreds of volunteers who work alongside us to meet our goals. We work alongside other community agencies to be sure that we are doing all we can to meet a person's needs. We have a strong board of directors and a respect in our community that garners us a lot of financial support from individuals, churches, community organizations and government agencies.

The Food Pantry, open Tuesday-Thursday served an average of 395 households per week in 2021, an increase of 13% over pre-Covid numbers. Set up like a neighborhood grocery store, shoppers choose designated amounts (based on household size) of fresh produce and bakery items, frozen meats, and a large variety of non-perishables.  With the start of the pandemic, protocols changed dramatically to keep staff, volunteers and clients safe. We set up outside to allow for social distancing and offered pre-packaged grocery boxes with customized meat additions. 2300 unique households were served with 524,170 meals last year. In addition to supplemental groceries, in 2021 we provided 338 children with school supply filled backpacks and 215 children with holiday gifts their parents requested help with.

The number of Women's Room participants decreased dramatically in 2021, partly due to fearfulness on the part of the guests, and in order to maintain social distancing within the building. Takeaway lunches and hygiene kits were provided for those who were unwilling/unable to come inside. Numbers are building again and special programming including health and beauty and visual arts are slowly returning

Eviction Prevention/Rental Assistance provided short and medium-term rental support and move-in assistance to households on the brink of homelessness.  In 2021, we spent 100% more than in all of 2019 (2020 was down 23% due to the comprehensive eviction moratorium). 107 individuals (including 33 children) received support to remain or become housed, while an additional 222 households received case management that might include something as simple as a referral to another rental aid resource or more extensive help applying for government assistance. As the eviction moratorium is modified, providing some but not complete housing security, the number of clients accessing this program continues to grow dramatically.

Bad Weather Shelter. This is, as in 2021, Covid has made it unsafe for us to open our regular shelter, so in addition to putting vulnerable folks into motels during inclement weather, we are hosting a cold weather distribution program," providing sleeping bags, coats, warm socks, umbrellas, etc. 245 unique individuals participated in this in 2021 and 96 individuals were sheltered in motels for a total of 1981 nights.

Street Outreach Program puts outreach workers on the streets to connect with and build trust with the hardest to reach chronically homeless people, in order to connect them to critical homelessness services and potentially long-term housing.    Our team engaged with 290 individuals in 2021, informing them of and assisting them to access available homelessness services within FID and around the area. 26 individuals were placed into housing.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently

Financials

The FID Group
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

The FID Group

Board of directors
as of 01/23/2024
SOURCE: Self-reported by organization
Board co-chair

Bret Schaefer

Alzheimer's Los Angeles


Board co-chair

Stacy Santeramo

California Credit Union

Term: 2022 - 2024

Richard Cheung

Cheung Chiropractic

Kathy Simpson

Retired Franklin Covey

Bret Schaefer

Alzheimers Foudation of LA

Stacy Santeramo

Green Dot Financial

Pamela Marx

Mental Health Advocacy, Inc

Timothy Howett

Law Offices of Timothy Howett

Jonathan Webster

Caltech Dining Services

Barbara Dangerfield

Formerly Homeless

George Hines

Minister

Debby Singer

Retired Ed. Director PJTC

Ed Vidimos

Manager Goodwill

Kevin Bourland

John Arroe Real Estate

Nishanthi Kurukulasuriya

Attorney, Disability Rights CA

Chris Pelch

Vance Weath, COO

Marlene Pomeroy

Pastor, First Congregational Church

Ursala Hyman

Attorney, LA Ofc Latham and Watkins

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/23/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data