PLATINUM2023

BUDDHIST TZU CHI MEDICAL FOUNDATION

Serving with compassion

aka Buddhist Tzu Chi Health Center   |   El Monte, CA   |  https://tzuchimedical.us/

Mission

To provide patient-center medical care with compassion to underprivileged individuals regardless of religion, age, gender, ethnicity or ability to pay.

Ruling year info

1994

CEO

Dr. Stephen Denq M.D.

Main address

9620 Flair Dr

El Monte, CA 91731 USA

Show more contact info

EIN

95-4457939

NTEE code info

Hospitals and Primary Medical Care Facilities (E20)

International Development, Relief Services (Q30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Since 1993, the nonprofit Buddhist Tzu Chi Medical Foundation (TCMF) has operated three licensed community health centers located in the cities of Alhambra, South El Monte, and Wilmington in Los Angeles County. As community health centers will continue to play an important role ensuring access to affordable quality care that meets the needs of vulnerable communities, TCMF seeks to strengthen its capacity to continue to provide such care to all those in need. TCMF’s efforts – seeking federally qualified health center look-alike designation serving low income, uninsured and underinsured residents – will help make TCMF another strong safety-net partner in some of the neediest neighborhoods in Los Angeles and advance community wellness by bridging the gaps in access and quality care.The target population for TCMF are residents who live below 200% of FPG which represents 34.8% of the total service area population and includes 773,236 residents of all ages.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Permanent Clinics

Buddhist Tzu Chi Medical Foundation operates three permanent health centers in Alhambra, South El Monte, and Wilmington, California. Our permanent clinics provide free or low-cost primary medical care, including medical, dental, vision, acupuncture, and healthy community programs, to local residents. Free and discounted healthcare service is available for low-income, uninsured and underinsured individuals. Our health centers have been proud to provide comprehensive health services to take care of patient’s overall health.

Primary Medical Services:
• Treatment of acute and chronic illnesses, respiratory diseases, heart diseases, abdominal pain, diabetes, and hypertension.
• Outpatient surgical procedures
• Women’s health services
• Geriatric medicine
• Preventive medicine
• Cholesterol control and weight management
• Physical exam and TB test
• Immunizations
• Nutrition consultation

Dental Services:
• Digital X-ray
• Ceramic fillings and crowns
• Non-surgical gum therapy
• Composite fillings
• Veneers
• Root canals & extractions
• Dentures
• Teeth whitening

Acupuncture:
• Acupuncture
• Acupressure
• Chinese herbal medicine
• Cupping
• Tui-na

Vision:
• Eye examination
• Prescription

Population(s) Served
Adults

In order to further reach out to socioeconomically disadvantaged populations, Tzu Chi mobile clinics have delivered medical services at no cost throughout California for 22 years. Our 10 mobile clinics, volunteers, and medical supplies are transported to underserved communities to provide high-quality dental preventative and restorative care, eye examination and glasses, medical consultation, cancer screening test, and health education. Our services are delivered to low-income, uninsured and underinsured families; homeless; migrant farm workers; children; and people with difficulties accessing proper healthcare.
Nowadays, our mobile clinics reach out to needy individuals from San Francisco and Fresno to Los Angeles and San Diego. Services are provided on different scales. We collaborate with local organizations to provide routine medical services.

Population(s) Served
Adults

Our Healthy Community Program aims at improving overall health of local residents who face language and culture barriers through preventative health education, vegetarian diets, physical exercises, and healthy lifestyle. Program activities include dialysis support group, diabetes and chronic disease management program, health workshops, health educational outreaches, exercise classes, stress management classes, and walking groups. Exercise classes, health workshops, and health fairs are also held in Wilmington, California. We have also invited community partners to promote healthy living in Healthy Fresno, the major medical outreach in the area.

Population(s) Served
Adults

The Tzu Chi International Medical Association (TIMA) is an organized global service network of over 8,600 licensed medical professionals who serve as volunteers to treat needy individuals and disaster victims. TIMA’s uniqueness is that not only do they have a group of well-trained medical professionals, but also most of the volunteers are highly experienced and understand the aim and scope of medical outreach and disaster relief projects.

Population(s) Served
Adults

Where we work

Awards

Certificate of Recognition 2013

US Congress

Champions of Change for Hurricane Sandy Disaster Relief 2013

White House

Proclamation-Fresno Tzu Chi Medical Service Day 2013

City of Fresno

Certificate of Commendation 2013

County of Los Angeles

CalViva Community Solution Makers Award 2013

California State Assembly

Certificate of Recognition 2013

California Legislative Assembly

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of mobile clinic events and medical outreaches

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Homeless people, Farmers

Related Program

Mobile Clinic Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of mobile clinic vans

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Homeless people, Farmers

Related Program

Mobile Clinic Program

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Number of visits for preventive health and wellness classes

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Seniors, Ethnic and racial groups

Related Program

Healthy Community Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This number was for preventative health and wellness classes held in Los Angeles County.

Number of patient visits for medical consultation in permanent clinics

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Economically disadvantaged people

Related Program

Permanent Clinics

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of patient visits for medical consultation in mobile clinics and outreach events

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Economically disadvantaged people

Related Program

Mobile Clinic Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of patient visits for vision care in mobile clinics and outreach events

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Homeless people, Farmers

Related Program

Mobile Clinic Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of patient visits for dental care in mobile clinics and outreach events

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Homeless people, Farmers

Related Program

Mobile Clinic Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of patient visits for acupuncture care in mobile clinic and outreach events

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Domestic and international medical outreach - Tzu Chi International Medical Association (TIMA)

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

We hold the goal of improving the overall health of the community by providing high-quality primary medical, dental, acupuncture, and vision care and promoting the awareness of preventive health to patients, especially financially disadvantaged, uninsured and underinsured individuals, at minimal or no charge. We aim to accomplish this goal by reducing patient's suffering from illnesses, detecting diseases early, and treating patients before diseases becoming more serious. It not only improves community health, but also decreases the utilization of healthcare resources.

Our methods of improving community health include permanent and mobile clinics, healthy community program, and domestic and international medical outreaches.

To further our goals, we have established five strategies this year.

1. To become a Federally Qualified Health Center (FQHC) in order to be more sustainable.
2. To establish new permanent clinics in Central and Northern California.
3. To strengthen our collaboration with community partners of the mobile clinic program in order to serve more needy individuals in more service locations.
4. To work closely with community leaders and organizations to build a model of a healthy community.
5. To start new mobile clinics in other states.

Our sufficient clinical experience of having 551,176 patient encounters in the past 23 years and a group of 2,959 TIMA medical professional and logistics volunteers in the U.S. demonstrate that we have the capability to make significant impact on underserved communities. Our organization's nature of volunteerism ensures the cost effectiveness of our programs, thus some of the funding can be saved and used for direct medical services.

Our organization has also established solid partnerships with community organizations. We have set up a broad network in order to attract funding partners, for example, Kaiser Permanente, Los Angeles Homeless Services Authority, CalViva, Health Net, Blue Shield of California Foundation, Harbor Community Benefit Foundation, Cathay Bank, and ZERO - The End of Prostate Cancer. In addition, we collaborate with organizations including Care Harbor, Molina Healthcare/Molina Medical, Pacific Clinics, East San Gabriel Valley Coalition for the Homeless, Foothill Unity Center, Downtown Women's Center, MLK Recuperative Care Center, Flying Doctors, Eye-Q Vision Care, school districts, churches, and other organizations for various mobile clinic projects.

Recently, we focus on developing our corporate sponsorship program and providing businesses various opportunities to support needy communities with us. Fundraising events for corporate and social media campaign for private donors are held to enhance our sustainability.

We have 551,176 patient encounters in the past 23 years in permanent and mobile clinic sites. Many of our patients are local residents; low-income, uninsured and underinsured individuals; homeless; school children; migrant farm workers; and people with difficulties accessing proper healthcare. We also established a healthy community program that encourages patients to take control of their health actively.

In order to serve more unprivileged individuals in remote areas, we have increased the number of mobile clinics to nine clinics. Prostate cancer screening service is currently available in our cancer screening mobile, and our vision mobile, dental mobile and medical mobile have served school children, homelessness population, local shelters, senior centers in Los Angeles county, Fresno and north California since 2010.

From 2021 to 2023, in response to COVID-19, BTCMF organized several community-targeted vaccinations, COVID-19 testing activities, and the distribution of personal protective equipment. It also organized community dialogues to provide community residents with information on the disease and vaccines.

Moreover, we have received some financial support to support our COVID-19 related services and Vision and dentistry. With the Harbor Community Benefit Foundation and Blueair's support, we donated 150 air purifiers to low-income people in Wilmington and San Pedro. We provided education on the proper use of air purifiers to improve the respiratory health of surrounding low-income residents.

And we are constantly renovating and expanding our clinic interior and external facilities, hoping to provide more community residents with high-quality services and promote the health and well-being of the entire community.

One of our prospects is to reach out to more locations and help more people in need. Understanding the healthcare need of migrant farm workers and the working poor, the other prospect is to establish permanent clinics in Central and Northern California.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback

Financials

BUDDHIST TZU CHI MEDICAL FOUNDATION
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

BUDDHIST TZU CHI MEDICAL FOUNDATION

Board of directors
as of 04/11/2023
SOURCE: Self-reported by organization
Board chair

Tim Chang

Buddhist Tzu Chi Medical Foundation

Term: 2023 -

Paulina Luan

Tzu Chi Education Foundation

Frank Su

Founder of NovaTime Technology, Inc

Chin Lon Lin

Global Tzu Chi Medical Foundation

Linda Sun

Sun Accountancy Corp

Shin Cung Chen

retired

Raul Villegas

NovaTime Technology Inc.

Joe Huang

Tzu Chi Foundation

Rosa Argentina Macias

Equipment Design, Inc.

Shirley Chen

Tzu Chi Foundation

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? No
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 4/11/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

No data

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data