COMMUNITY CLINIC ASSOCIATION OF LOS ANGELES COUNTY

We have four primary organizational goals:
1) Influence and advance the transformation of systems to improve community health.
2) Promote high performing, sustainable and resilient organizational systems.
3) Demonstrate the value of clinics from the employee, patient, and partner perspective.
4) Demonstrate the value of CCALAC as a trusted advocate, a valued resource and a critical partner.

It will be critical to shape upcoming initiatives and programs to support health center transformation, optimize
health centers’ ability to participate in these initiatives, and ensure that they are sustainable in the long term.
CCALAC’s work in this area would include advocating for transformation and effective engagement of health
centers in it; providing resources, tools and supports to help members navigate the various initiatives; and
advancing innovation and collaboration. It would also be to cultivate new and existing partnerships, and to
advocate for deeper coordination with larger systems.

Future costs, such as regular testing, vaccinations and the long-term health impacts of COVID-19, will impact
health center stability. Health centers can no longer do business the old way, and financing of any
transformation initiatives should support both developing new models of care and their ongoing costs.
CCALAC’s work in this area would include advocating for reformed payment systems; identifying areas for
health center growth; and supporting members in practice transformation, and financial and operational
excellence.

Health centers have demonstrated that they are a critical partner in advancing equity and community
engagement. Going forward, it will be increasingly important for them to demonstrate their value as
employers, providers and partners in the future health care system. As evidenced in the pandemic, it is critical
for health centers to be recognized as key partners addressing the structural barriers to equitable health care
delivery at the local, state, and federal levels. It is also critically important to address workforce issues along
the continuum, including both the professional, as well as emotional, needs of incumbent workers. Members
will need support with workforce recruitment and retention, engagement with policymakers and key partners.
CCALAC’s work in this arena would include positioning health centers with key partners through data and
advocacy. It would also include leadership development for providers and managers alike, and support for
recruitment and pipeline development of staff of all levels, especially providers, Medical Assistants and other
support staff.

CCALAC will need to continue to develop and adjust programs to meet member needs, work with
policymakers and key partners, in order to meet priorities 1-3. Members felt that CCALAC is uniquely
situated to help them forge new partnerships and keep health centers at the forefront of developing health
trends. In all priority areas CCALAC should continue to enhance our advocacy, and to support members with
best practice sharing, training and technical assistance.

CCALAC has grown in size and capacity over the last decade in order to fully meet the demand of a growing membership. CCALAC now employs 38 staff, 36 of which are full time, and we have 66 member organizations, serving 1.7 million patients annually. CCALAC has five distinct divisions: Clinical Services, Member Programs, Health Information Technology, Government and External Affairs, and Pharmaceutical Services. In order to develop a strong and responsive infrastructure, CCALAC hires skilled and diverse staff that bring multi disciplinary expertise to our organization in an effort to best serve our members. We are focused on assuring our staff have the combination of soft and hard skills needed to work with a diverse membership. We also work to build skills and expertise internally so that we are less dependent on the use of consultants to support our work. However, given the size of our membership, we do bring in consultants with specific expertise to help drive our work as needed.