PLATINUM2023

SANSUM CLINIC

Sansum Clinic For Your Good Health

aka Sansum Clinic   |   Santa Barbara, CA   |  www.sansumclinic.org

Mission

Our mission is to provide an excellent healthcare experience, recognizing our first priority is the patients we serve.

As a premier integrated delivery system, we provide high-value healthcare to the communities we serve, managing the population's healthcare needs, while also creating a model of care that will thrive in California's rapidly changing healthcare arena.

Notes from the nonprofit

The coordination, cooperation and personal sacrifices of our physicians and staff since the start of the pandemic in March 2020 have undoubtedly saved lives. We are proud of the hundreds of unsung heroes who care for patients every day at Sansum Clinic and the Ridley-Tree Cancer Center. As we recover from these unprecedented times, our focus remains on our patients and the community. Now in our 102nd year of operation, we continue to meet the ever-evolving changes of delivering high quality healthcare. We are committed to helping our patients lead the longest, healthiest life possible.

Ruling year info

1973

Chief Executive Office, Chief Medical Officer

Dr. Kurt N. Ransohoff MD, FACP

Main address

PO Box 1200

Santa Barbara, CA 93102 USA

Show more contact info

EIN

95-6419205

NTEE code info

Hospitals and Primary Medical Care Facilities (E20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2020.
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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

As a premier integrated delivery system we provide high-value healthcare to the communities we serve, managing the population's healthcare needs, while also creating a model of care that thrives in California's changing healthcare arena. In response to community need, we serve a greater population throughout the continuum of care. We develop services central to our mission and convenient to our patients. We partner with other non-profit organizations, where appropriate, to develop a comprehensive network of health services through a seamless delivery system. We are the preferred, non-profit physician and outpatient provider of services to the communities we serve.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Sansum Clinic

The foundation provides medical services to the general public, including charity care to patients who are unable to pay and those under Medicare and Medi-Cal programs at less than standard charges. Other health activities in the community are also provided, such as wellness programs, educational services, speaking engagements and internship programs.

Population(s) Served
Adults

Where we work

Awards

Standards of Excellence Survey 'Elite' Status 2022

American Physician Groups (APG)

Highest Overall on the Central Coast for overall patient experience 2021

California Office of the Patient Advocate Rating

Certificate of Outstanding Performance for Patient Experience 2021

Integrated Healthcare Association

Certificate of Outstanding Performance for Diabetes Management 2020

Integrated Healthcare Association

Recognition for Diabetes Self-Management Education Program 2020

American Diabetes Association (ADA)

Bariatric Center of Excellence 2020

American Society for Metabolic and Bariatric Surgery (ASMBS)

Affiliations & memberships

Accreditation Association for Ambulatory Health Care, Inc. (AAAHC) 2020

ASTRO Apex Program for Excellence in Radiation Oncology 2021

Breast Cancer Center of Excellence Designation from ACR 2021

Office of the Patient Advocate - 5 out of 5 Stars 2022

Integrated Healthcare Association - Top 10% of Patient Experience 2022

Videos

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Average number of dollars given by new donors

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Sansum Clinic

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Number of clients who report general satisfaction with their services

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Sansum Clinic

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

This number reflects the percent (%) of people that were surveyed using PressGaney. These patients surveyed reported "good" to "very good" service.

Number of overall donors

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Sansum Clinic

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Number of patient visits

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth

Related Program

Sansum Clinic

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our mission is to provide an excellent healthcare experience, recognizing our priority is the patients we serve. We do this using a patient-centered approach to medicine. We build upon strengths in population management, providing our patients with superior outcomes through best practices in medicine. Exploring new, different and better ways of delivering expert medical care with compassion is central to our mission of serving the needs of our community.

Our strategies to achieve our mission are to deliver an excellent healthcare experience, to promote a culture of accountability, to create a sustainable mission and to meet the community need. The focus of our strategy is our people, facilities and process. We invest in personnel who recognize our patients are the focal point of our mission. We develop facilities that promote well-being and are conveniently located to serve our community. We adopt information technology to measure and improve the quality of care. We focus on providing an efficient delivery of care through continuous process improvement.

Sansum Clinic invests in the brightest, most talented physicians as they and our dedicated personnel are our future. We partner with our doctors to advance our mission and vision. We ensure our success through talented leaders who are empowered to set the direction of the organization. We ensure the public needs are well served through a strong community Board of Trustees. We partner with payers, providers, and purchasers that share our common goal. We deliver affordable, value-based care by reducing administrative and care costs.

Sansum Clinic expanded the services available to patients in our communities through initiatives such as expanding our urgent care, constructing a new cancer center, implementing a Patient-Centered Medical Home and broadening our electronic health records capabilities. Sansum Clinic will continue to invest in population health with the goals of improving the quality of healthcare provided in our community and lowering the overall cost of healthcare.

Our biggest challenge right now is vaccinating our patients and the community for COVID-19. Since the start of the Pandemic we have done 81,088 COVID tests, 6,602 were positive.

Vaccinations - total 29,000 given; 11,000 since August 2021

Urgent Care has had an open door policy for all patietns, including those with acute COVID-19, even before vaccinations and when PPE was in short supply.

24/7 hospital coverage. We make up 1/2 of the ICU coverage which is also 24/7.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

SANSUM CLINIC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

SANSUM CLINIC

Board of directors
as of 09/01/2023
SOURCE: Self-reported by organization
Board co-chair

Mr. Arnold R. Schaffer

Alvarez and Marsal

Term: 2021 - 2022


Board co-chair

Mr. Stephen Jones

Snyder Langston

Term: 2021 - 2022

Vicki Hazard

Chad Hine

Sansum Clinic

Kurt Ransohoff, MD

Sansum Clinic

Alex Bauer

Sansum Clinic

James McNamara, MD

George Rusznak

Art Merovick

Ronald Latimer, MD

Steve McHugh

Bret Davis, MD

David Raphael, MD

Michael Bernstein, MD

J. Thomas Fly

Maryan Schall

Christine Garvey

George Short

Janet Garufis

Martin McDermut

Valerie Montgomery

William Meeker

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 9/1/2023
info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 08/30/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Policies and processes
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.