Glamourgals Foundation, Inc.
Leading with Compassion
Programs and results
What we aim to solve
For over two decades, the GlamourGals volunteers have been alleviating elder isolation in their local communities. High school and college volunteers provide companionship, conversation, and our signature programming of beauty makeovers to seniors living in residential care. GlamourGals National helps chapter volunteers be successful through leadership development, mentorship, materials, ongoing communication and support, as well as recognition and college scholarships. Through our program: Elderly residents in care feel a renewed sense of community and self-worth Teen volunteers gain essential leadership skills demonstrating empathy and compassion through our intergenerational programming.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
High School and College Volunteer Chapters
GlamourGals is organized into chapters, headed by a Chapter President and overseen by an adult advisor. The Chapter Presidents are teens who recruit and retain volunteers, schedule makeovers, publicize events, hold fundraisers, and attend leadership seminars. We encourage our volunteers to manage their chapters with a sense of local ownership.
As the COVID-19 pandemic spread earlier 2020, senior isolation increased to nearly 100% as visitors were barred from entering these homes. GG National was forced to press pause on its signature makeover program, but manicures and makeovers have always been just half the story. Please read more on our website glamourgals.org
Leadership Program
GlamourGals National provides the resources, training and materials that allow our local teen volunteer chapters to excel in challenging environments. Our leadership activities guide and provide opportunities for our volunteers to apply their local intergenerational service to their academic and professional success.
Where we work
Awards
Local, State, and National Group Volunteer of Year Award 2005
American Health Care Association
Voices National Award 2008
Charming Shoppes and Montel Williams Show
Richard C Cournelle 2011
Manhattan Institute for Policy Research
HSBC Involve Volunteer Award 2020
HSBC
Volunteer of the Year (Group) 2001
NYSHFA
NYSHFAs Group Volunteer of the Year 2024
NYSHFA
Affiliations & memberships
HSBC Involve Volunteer Grant 2020
HSBC Involve Volunteer Grant 2022
HSBC Involve Volunteer Grant 2023
External reviews
Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of volunteers
This metric is no longer tracked.Totals By Year
Related Program
High School and College Volunteer Chapters
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
This is the number of volunteers who have at least one volunteer hour reported on our website. The number may be higher than reported due to some volunteers not creating an account on our website.
Hours of volunteer service
This metric is no longer tracked.Totals By Year
Related Program
High School and College Volunteer Chapters
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
We are back in person volunteering at senior homes and facilities.
Number of youth-led community service projects
This metric is no longer tracked.Totals By Year
Related Program
High School and College Volunteer Chapters
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Our service year follows the school year. This relates to 22-23 service year.
Number of nursing home visits
This metric is no longer tracked.Totals By Year
Related Program
High School and College Volunteer Chapters
Type of Metric
Other - describing something else
Direction of Success
Increasing
Context Notes
Chapters with 2 or more senior home visits. Covid we went virtual with programming. Data not avaialable before 2020. Our service year is July 22 to June 23 like the school year.
Number of participants reporting greater issue awareness
This metric is no longer tracked.Totals By Year
Related Program
High School and College Volunteer Chapters
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
Reflective journaling about their intergenerational experience through our online portal. Learn more about our leadership programming https://www.glamourgals.org/programming
Hand written holiday notes delivered to isolated seniors in care across the USA, Canada.
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
In March 2020, we (temporarily) paused our signature in-person program serving teens and seniors. At the same time, demand for our service skyrocketed. https://www.glamourgals.org/my-dear-friend-main
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
We plan to double our reach to over 100 active high school and college chapters in the next service year July 2022- June 2023. We will deploy a multi-pronged recruitment strategy to achieve this:
● Promoting chapters who held one service event this year (8) and reengaging chapters who lapsed during Covid (25).
● Expanding Chapter Recruitment with the Assistant role moving to a full-time position.
● Greenberg Traurig relationship will introduce us to 32 new communities across the U.S., in addition to their corporate clients and other extended professional and personal networks.
What are the organization's key strategies for making this happen?
Chapter Training, Programming, and Recognition
As GlamourGals onboards new chapters and prepares the remaining current chapters to return to our signature programming of manicures and makeovers, training will require a high-touch, personalized approach. GG National will spend valuable time connecting over Zoom, phone, text, and email with individual chapters, building relationships with teen leaders to ensure strong chapter structure with active service.
Additionally, GG National will continue to leverage technology to increase efficiency and extend the reach of cornerstone events.
● GLTI, Power Brunch, and Glammy Scholarship Awards will be held in person after two years of exclusively virtual programming. All three events will include a virtual component, increasing our reach to more volunteers. This will require more team resources, technology, and upskilling of staff to produce successful hybrid events.
● We are streamlining the submission and approval process for Chapter Creativity Fund requests, Intergenerational Service Awards, and Glammy Scholarship applications to encourage more volunteers to participate in these programs, while also improving the database tracking for GG.
● This year we implemented Pardot, an automated lead generation tool that syncs with our Salesforce database. We created “customer journeys” with automated emails for volunteer registration, My Dear Friend engagement, etc. Not only did this improve staff efficiency and allow us to reach more people, but we also saw our email click thru rate increase by 38%.
My Dear Friend
My Dear Friend, a campaign born out of necessity, has become a successful and beloved program by seniors, senior home administrators, and volunteers of all ages. My Dear Friend benefits GG by:
● Reaching more seniors at scale through the delivery of kind notes
This position was created just a few months ago and will deploy the time needed for
planning and cultivating all chapter leads.
● Meeting our increased demand from inbound senior home requests as we work to create new chapters in their area
● Providing a unique service opportunity for corporate teams that can be replicated across organizations and provides a revenue stream for GG
We have ambitious goals for the 2022-2023 service year, but we have the plans in place to achieve them. Our work is important, and every day it makes a senior feel valued and a teen feel more confident.
What are the organization's capabilities for doing this?
Moving forward, we plan to engage the greater GG community in My Dear Friend during the November-December holiday period only to create a focused and impactful campaign. Corporate activations will continue throughout the year based on demand.
What have they accomplished so far and what's next?
You can see up to date information on our program and impact via our impact report page here:
https://www.glamourgals.org/impact-reports
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
Getting feedback from seniors can be challenging. We work closely with senior home staff.
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Glamourgals Foundation, Inc.
Board of directorsas of 03/26/2024
Marisa Kabasinskas
Interpublic Group
Seri Doyle
Rachel Boyens
GlamourGals Foundation, Inc.
Susan Schulz
Josh Wise
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 10/04/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.