H.E.R.O.E.S. Care, Inc.

They have given so much. Here's your chance to give something back.

Fenton, MO   |  www.heroescare.org

Mission

H.E.R.O.E.S. Care serves Military Members and their Families before, during and after deployment with emergency financial, material, and other critical support through specially trained caregivers in the communities where they live.

Notes from the nonprofit

“Troops don't come home to government programs; they come home to their families, neighbors and communities. Communities must step up to embrace troops and veterans, particularly once their battle buddies are no longer by their side. They need new battle buddies, but this time from their communities—people who can assist them in transitioning their skills, knowledge and attributes into civilian life and organizations. Government programs can't do it alone, but independent organizations working together at a community level can."

Army Col. David Sutherland, Special Assistant to the Joint Chiefs of Staff for Warrior and Family Support.

Ruling year info

2014

President and CEO

Mr. Jon Jerome

Vice President

Mr. Brandon Michael Dunman

Main address

330 Sun Valley Circle

Fenton, MO 63026 USA

Show more contact info

Formerly known as

Operation Homefront of Missouri and SW Illinois

EIN

01-0777850

NTEE code info

Military/Veterans' Organizations (W30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2020, 2019 and 2018.
Register now

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Too many military members, veterans, and their families struggle to cope with the stressors associated with service on behalf of our Nation.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

HEROES Care Hometown Support Program

HEROES Care is an affiliation of national charities working together to provide one-on-one dedicated care for military families in the communities where they live. A specially trained, gender matched volunteer is assigned to a primary care receiver or PCR (spouse/significant other/other adult family member) designated by the deploying service member. This Hometown Support Volunteer (HSV) monitors the family situation and coordinates community support. The HSV also has dedicated access to national organizations that can provide for financial needs and job placement services. The HSV is specially trained to detect the need for professional mental health care and can refer the PCR to the affiliated partner organization to intervene.

All of this care begins before deployment, continues through deployment, and up to two years post deployment at the discretion of the family. There are no contracts to sign and all services are free of charge. The budget includes the cost of training, travel, program materials, and funding for emergency financial aid in support of the military families across the Nation. It is conservatively estimated that the value of these services in the public sector would equal $26,000,000 per year. After two years in development in cooperation with the U.S.Navy with the input of an international board of advisors, the program is was launched in 2009. Now more than 3000 caregivers have been trained in twenty five states to provide a caring presence in the lives of the military families they serve.  For more information about the unprecedented initiative, visit www.heroescare.org(http://www.heroescare.org) .

Population(s) Served
Veterans

Where we work

Accreditations

Charity Navigator 2017

Awards

Minuteman Award 2009

Missouri National Guard

Conspicuous Service Medal 2009

Governor of Missouri

Volunteer of the Year 2009

Missouri National Guard

Two House Resolutions acknowledging the contributions of the charity and in honor of the work of Jon Jerome 2009

Missouri House of Representatives

Outstanding Center of Influence Award 2013

National Guard

Daily Points of Light Award 2011

George H.W. Bush Points of Light Foundation

Partner Agency Volunteer of the Year Award 2012

United Way of Greater St. Louis

Best in America 2017

Independant Charities of America

Affiliations & memberships

Points of Light Foundation 2014

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of people within the organization's service area accessing food aid

This metric is no longer tracked.
Totals By Year
Population(s) Served

Military personnel, Veterans, Children and youth

Related Program

HEROES Care Hometown Support Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

H.E.R.O.E.S. Care administers and funds five food pantries strategically located throughout Missouri and southern Illinois open exclusively to military members, veterans, and their families.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The goal of the organization is to provide a nationwide system of coordinated community support known to members of the military and their families to mitigate the psychological and moral impact of military service and to sustain those who suffer from both the seen and unseen wounds of war.

Through outreach to the combined network of affiliated charities and other military support organizations, the program has grown to encompass the work of over 3200 specially trained volunteer caregivers in twenty five states.

Thanks to the specialized expertise of each affiliated agency, the substantial pool of potential volunteers available and willing to serve, and the framework under which the affiliation operates and coordinates services, H.E.R.O.E.S. Care is able to provide more than 97 cents of every dollar in direct program services. In advance of the program extending state by state, a qualified volunteer coordinator is recruited and trained to administer the program. To date, multiple qualified candidates have come forward in each instance willing to commit to the success of the program. These include retired senior military officers and others with a comprehensive knowledge of the problems facing military families.

The program is ahead of the strategic plan in large part due to a strong desire on the part of qualified individuals wanting to participate in the furtherance of the Hometown Support initiative. As an organization, the leadership of H.E.R.O.E.S. Care has learned the importance of having an effective 'people presence', both in quantity and quality, prepared to serve military families in advance of expansion. The custom designed secure electronic system for registration, assessment, communication and control has allowed management to rapidly react to needs and trends.

Financials

H.E.R.O.E.S. Care, Inc.
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

H.E.R.O.E.S. Care, Inc.

Board of directors
as of 2/3/2021
SOURCE: Self-reported by organization
Board co-chair

Mr David Work

President, Jay B. Smith Funeral Home

Term: 2018 - 2021


Board co-chair

Mr. Huck Oberlin

Partner, HMA Hotels

Term: 2018 - 2021

Patrick Dodd

Dawson Dodd Heating and Cooling

David Work

Jay B. Smith Funeral Homes

Roger Jensen

NCM, Inc.

Ronald Oberlin

HMA Hotels

Stephanie Bapst

Regions Bank

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 2/3/2021,

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

The organization's co-leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data