H.E.R.O.E.S. Care, Inc.

The goal of the organization is to provide a nationwide system of coordinated community support known to members of the military and their families to mitigate the psychological and moral impact of military service and to sustain those who suffer from both the seen and unseen wounds of war.

Through outreach to the combined network of affiliated charities and other military support organizations, the program has grown to encompass the work of over 3200 specially trained volunteer caregivers in twenty five states.

Thanks to the specialized expertise of each affiliated agency, the substantial pool of potential volunteers available and willing to serve, and the framework under which the affiliation operates and coordinates services, H.E.R.O.E.S. Care is able to provide more than 97 cents of every dollar in direct program services. In advance of the program extending state by state, a qualified volunteer coordinator is recruited and trained to administer the program. To date, multiple qualified candidates have come forward in each instance willing to commit to the success of the program. These include retired senior military officers and others with a comprehensive knowledge of the problems facing military families.

The program is ahead of the strategic plan in large part due to a strong desire on the part of qualified individuals wanting to participate in the furtherance of the Hometown Support initiative. As an organization, the leadership of H.E.R.O.E.S. Care has learned the importance of having an effective 'people presence', both in quantity and quality, prepared to serve military families in advance of expansion. The custom designed secure electronic system for registration, assessment, communication and control has allowed management to rapidly react to needs and trends.