IDignity, Inc.

Restoring dignity and hope by providing identification

Orlando, FL   |


IDignity's mission is to restore dignity and hope by assisting individuals in regaining legal proof of their identity. IDignity achieves its mission through collaboration with government agencies, churches, businesses and the community. IDignity compassionately assists the poor and disadvantaged in navigating the inherently complex process of obtaining various forms of legal identification documents, at no cost to its clients. These documents are often required to access education, employment, housing, proper healthcare, benefits and numerous other opportunities. IDignity's vision is to ensure that all citizens and legal residents of the United States will have access to their essential identification documents, while protecting the integrity of identification. The resulting benefits are both tangible and intangible. Not only do they empower individuals, they also cultivate a more inclusive, productive and secure society.

Notes from the nonprofit

Access to legal identification is essential; it impacts nearly every facet of our lives. IDignity’s goal is to ensure that all U.S. citizens and legal residents have access to their crucial identification documents while protecting the integrity of identification. A recent Brennen Center Report study estimates that 11% of adult U.S. citizens do not currently possess a valid government-issued photo ID. This equates to an estimated 25 million people. Based on IDignity’s experience, lack of access to identification will likely lead to poverty and greatly reduce the likelihood of escaping poverty. The U.S. Census Bureau’s 2017 estimate puts the official U.S. poverty rate at a similar 12.3%. The University of Wisconsin "Poverty Fact Sheet: Poor and in Poor Health" asserts "Material factors like unhealthy housing, unemployment, and food insecurity all affect one's health. IDignity will continue to provide dignity and hope by providing identification to those in need.

Ruling year info


Principal Officer

Michael Charles Dippy

Main address

424 E Central Blvd #199

Orlando, FL 32801 USA

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NTEE code info

Homeless Services/Centers (P85)

Civil Rights, Social Action, and Advocacy N.E.C. (R99)

Citizen Participation (W24)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?


IDignity helps the disadvantaged in Central Florida overcome the difficulties of obtaining the personal identification that is crucial to enabling them to become self-sufficient. These documents include: Florida ID Cards and Licenses, Birth Certificates, Social Security Cards, and other legal forms of identification. IDignity pays all expenses, including legal expenses and document costs. The documents that IDignity assists in providing are required for an individual to apply for employment or school, obtain access to most shelters, seek help from many social service programs, open a bank account or cash a check, secure housing or overcome many other obstacles to becoming more self-sufficient.

Population(s) Served
Homeless people
Economically disadvantaged people

Where we work


External assessments

Evaluated via the Impact Genome Project (2019)

Affiliations & memberships

Bank of America's Local Hero Award 2011

Florida Blue Sapphire Award 2022

St Martin de Porres Award 2023

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of individuals from the underserved population who were assisted in obtaining their legal identification documents.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program


Type of Metric

Output - describing our activities and reach

Direction of Success


Context Notes

IDignity's mission is to restore dignity and hope by assisting individuals in establishing legal proof of their identity.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The primary goal of IDignity is to alleviate the suffering that is caused by the inability of an individual to legally prove their identity. This suffering is a result of the systemic nature of legal identification in that it is an essential component to participate in our society and to also protect it. The necessity to possess legal identification documents and the difficult requirements to obtain them are imperative to safeguarding the integrity of the identity that these documents represent. While the threshold of proof required to obtain identification should not be lessened as that would negatively impact the validity of identification, there does need to be an organization such as IDignity that can assist those in our society that are unable to overcome the barriers on their own. IDignity's objective is to ensure that all U.S. citizens and legal residents in Central Florida will have access to their legal identification documents. The segment of our society that IDignity was created to assist are those suffering from poverty, homelessness, mental disabilities or physical disabilities as their barriers tend to be the greatest. IDignity expects, through ongoing efforts, to be able to readily assist any member of our community in regaining legal proof of their identity, regardless of how complex the case. Not only will this directly empower our clients to better their own lives, it will also make our community more inclusive, productive and secure. Through extensive collaboration and success at serving over 30,000 unduplicated clients, IDignity has become a nationally recognized expert regarding access to legal identification. A secondary objective of IDignity is to leverage this expertise in two ways: to generate earned-income by offering our services to those that have a means to pay, and to share our intellectual property and utilize our reputation to assist other communities in implementing self-sustaining IDignity programs. This replication will not only greatly increase the capacity of IDignity to alleviate suffering, it will further strengthen the IDignity model and reputation.

The strategies that IDignity is utilizing to meet its goals focus on leveraging our experience and upgrading our infrastructure. IDignity created a unique model for addressing the ever changing requirements for providing access to acquiring legal identification documents. The experience provided by engaging in over 30,000 cases has provided a significant amount of intellectual property. A key strategy that IDignity has completed is a comprehensive operations manual that documents how to implement IDignity client service events and how to obtain the various forms of identification. This manual is a living document that adapts to include new challenges and solutions. It is an essential component to being able to operate more effectively and efficiently. It also provides the opportunity to securely share IDignity's intellectual property with other communities interested in implementing the IDignity model. IDignity continues to strengthen its infrastructure to ensure it maintains long-term viability. A new customer relationship management system increases IDignity's ability to nurture relationships and strategically improve fundraising. IDignity has migrated all documents and records into an enterprise level cloud storage platform which provides better access and security. We have also hired a cyber security company to protect our online data for an added level of protection.

IDignity has proven its ability to successfully address the issue of access to legal identification in Central Florida. The organization continues to adapt to meet the ever changing government identification requirements and the needs of our clients. The key to IDignity's capabilities is the focus on collaboration throughout the model. This includes a broad-base of generous funders, passionate volunteers and dedicated government agencies involved in identification. IDignity's internal resource of staff and volunteers is exceptional. The expertise they have acquired over the past 16 years, has enabled IDignity to be a recognized leader in the field of proving identity. The complexities of reestablishing the proof of an individuals identity can be extensive, sometimes taking over a year to overcome. Yet, without IDignity's assistance these individuals would likely remain marginalized ghosts in our society for the rest of their lives. IDignity's external resources continue to grow as new partnerships are developed and existing partnerships become stronger. For example, while IDignity initially requested the assistance of various government agencies to participate in the program, those agencies have come to rely on IDignity to address identification issues that they are not able to address. IDignity's reputation of compassion with the resolve to solve the most difficult cases has garnered some influence to address catch-22 bureaucracy. The organization will seek to nurture this influence in order to advocate for system change which will lessen the need for charity assistance.

IDignity's near-term objective of ensuring that individuals in Central Florida will have readily available access to their legal identification documents has been a daunting task, yet one where significant progress has been made. The most recent credible study, by the Brennan Center for Justice, estimates that 11% of adult United States citizens do not currently possess valid government issued photo identification. IDignity's primary objective is to assist individuals in being eligible for obtaining their identification. This often requires extensive research and legal work to acquire the background documents necessary to reestablish proof of their identity and thus making them eligible. To comply with the REAL ID requirements, these background documents are submitted at the time a new photo ID is issued. Thus, the next time a client needs to replace their lost, stolen or expired photo ID the only barrier will be the expense since their proof of identity has already been established. Consequentially, they are unlikely to again require IDignitys assistance. One of IDignity's greatest accomplishments is that through assisting over 30,000 unduplicated clients in regaining proof of their identity we are now often able to meet the demands for our services in Central Florida. For the first five years of operations, IDignity was forced to turn away hundreds of clients each month due to capacity limits. More recently, due to increased capacity and a reduction of individuals in our community that have not already received IDignity's services, we are now readily able to assist anyone. While the need for IDignity's services remains in our community, it is amazing progress to have now mitigated the issues of identification to one that is manageable. Additional progress has been made in IDignity's earned-income pilot project to offer our services in an expedited manner for those that have a means to pay or for those that have an organization to pay on their behalf. Individuals, local businesses and government agencies have proven appreciative of this opportunity. Lastly, IDignity continues to generate success in replication of its model into other communities. IDignity continues to provide oversight and consultation to the existing three affiliate programs in neighboring communities, proving that the model is scalable. While the path to further replication is being adapted, IDignity is undeniably the most credible organization able to assist in addressing the issue of access to legal identification on a larger scale when funding becomes available.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We engage the people who provide feedback in looking for ways we can improve in response

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback


IDignity, Inc.

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The people, governance practices, and partners that make the organization tick.


Connect with nonprofit leaders


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Connect with nonprofit leaders


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  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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IDignity, Inc.

Board of directors
as of 03/28/2024
SOURCE: Self-reported by organization
Board chair

Jamie Billotte Moses

Partner, Holland & Knight LLP

Term: 2024 -

Joan Kennedy

Manufacturer's Representative, Restronics

Phill Henry

Financial Planner for Smartwealth

Kevin Reck

Attorney, Foley & Laudner LLP

Randy Hayas

Retired, Chief Supply Chain Officer, Orlando Health

Danny Myers

SVP Senior Finance Officer, Florida Hospital

Phil Diamond

Orange County

Rick Pullum

President, One Florida Bank

Gabriel Sidere

Strategy & Operations Director, Alexander & Sheridan, LLC

Kathryn Brinkley

Deputy Registrar Orange County Health Department

Adam Lewis

Attorney, Lowndes Drosdick Doster Kantor & Reed PA

Katie Love

Director of Brand Management, Sonny's BBQ

Michele Moss

Founding Partner & Managing Member, Johnson Moss LLC

Kristi Nowrouzi

Mortgage Loan Officer, Geneva Financial

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 3/28/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


The organization's leader identifies as:

Race & ethnicity
Gender identity

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data


No data

Equity strategies

Last updated: 03/30/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.