Midcoast Humane
Compassion. Connection. Community.
Programs and results
What we aim to solve
Midcoast Humane cares and finds homes for 3,500 animals annually, and helps thousands more through our mobile clinics, humane education programming, and pet food pantry partnerships. Every animal receives excellent medical care, spay/neuter and life-saving surgeries, vaccinations, preventatives, and microchips. We serve 152,000 residents in 40 rural communities, from Falmouth, Maine, to Washington, Maine. Many local surrendered and stray animals arrive with a history of neglect or abuse, requiring a significant investment of resources in order to ultimately place these animals in their forever homes. We are proactively addressing this challenge by preventing animals from being surrendered in the first place, and helping those who come into our care find their forever homes, faster.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Animal Adoptions and Pet Retention
Midcoast Humane cares and finds homes for 3,500 surrendered, abandoned, and abused animals every year, and helps thousands more stay in their forever homes through community support and humane education services. We work with 39 towns along Maine’s Midcoast, across 1,000 square miles from Falmouth to Washington, and maintain a 97% Live-Release Rate.
Community Support Services
Midcoast Humane offers low-cost spay/neuter assistance, vaccination and microchipping clinics, Trap-Neuter-Return and feral cat colony assistance, and a pet food pantry through our shelters and area partner food banks.
Where we work
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of animal adoptions
This metric is no longer tracked.Totals By Year
Related Program
Animal Adoptions and Pet Retention
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Total adoptions.
% Live Release Rate (Dogs)
This metric is no longer tracked.Totals By Year
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
% Live Release Rate (Cats)
This metric is no longer tracked.Totals By Year
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
% Live Release Rate (Small Animals)
This metric is no longer tracked.Totals By Year
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Total dollars of operating costs per animal per day
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Decreasing
Context Notes
Average cost to care for one animal per day.
Total Vaccinations Administered
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Holding steady
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Midcoast Humane works toward a sustainable business model and build for the future by ensuring our standards of operations meet or exceed industry standards, and the organization builds a foundation for long-term financial sustainability.
Implement best practices within the Board of Directors and stakeholder community by building a Board governance infrastructure, and ensuring that all internal and external communication channels are established and effective.
Build and maintain a unified, sustainable culture by restructuring and fully integrating a volunteer program into agency operations.
Increase community engagement and visibility across Midcoast communities to be viewed as a leader and resource in our industry by building and maintaining a strong level of stakeholder engagement and community partnerships.
What are the organization's key strategies for making this happen?
Midcoast Humane's strategies are introspective, yet comported to achieve the greatest impact on the lives of the animals and people in our community. We align our standards of care to complement our plans for long-term financial sustainability, driven by an engaged and goal-driven Board that supports the organization’s short- and long-term strategic priorities. Focused and diverse business lines to sustain the organization, while supporting community needs, will improve our current revenue streams, manage costs, and balance the operating budget, allowing continued effort to support, and maintain a sustainable and proactive volunteer structure that supports shelter operations and helps to achieve agency and program outcomes. Stakeholder engagement and communication will support organizational capacity, as we continue to build and grow a robust development program that maintains trust, solid customer service, proactive communication, and results based accountability, fostering new and expanded partnerships. These activities are standard industry best practices to establish long-term organizational sustainability within the non-profit community and animal sheltering organizations. The activities have been established and adopted by the Board of Directors and senior staff, and incorporated into the organization’s current three-year strategic plan to ensure internal buy-in and implementation. Each of these activities requires a strategic plan that incorporates Board and staff engagement, cooperation, and support, in order to establish and achieve successful outcomes.
What are the organization's capabilities for doing this?
Midcoast Humane's capacity to achieve its goals are rooted in a dedicated staff and passionate volunteer program, 300-strong. We rely on our partnerships and collaborations to improve our impact on the lives of animals and people in our community, in tandem with sustainable, industry best practices in the shelter. Driven by an engaged Board of Directors, our senior leadership empowers the organization to continuously thrive and achieve our goals and objectives.
What have they accomplished so far and what's next?
Midcoast Humane has accomplished an impressive network of supporters, funders, donors and volunteers, who support this organization. These connections allow Midcoast Humane to expand further into our community and increase our ability to impact the lives of the animals and people in our community. We have engaged in a number of successful community events and fundraisers, raising awareness, and benefiting the community at large. With continued support and an implacable network of stakeholders, Midcoast Humane will evolve further, to encompass a larger community benefit, touching the lives of animals and people, keeping beloved pets in their homes, providing excellent medical care, spay/neuter and life-saving surgeries, vaccinations, preventatives, and microchips for those in our care, helping them to find their forever homes.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
-
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
-
Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
-
What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to get honest feedback from the people we serve, It is difficult to identify actionable feedback
Financials
Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more
about GuideStar Pro.
Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Midcoast Humane
Board of directorsas of 02/10/2024
Bill Muldoon
Molle Pacheco
Mason Palmatier
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
-
Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
Transgender Identity
No data
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 11/16/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.