PLATINUM2024

Midcoast Humane

Compassion. Connection. Community.

aka Midcoast Humane   |   Brunswick, ME   |  www.midcoasthumane.org

Mission

Making life better for animals and people in our community.

Ruling year info

1966

Executive Director

Jess Townsend

Main address

5 Industrial Parkway

Brunswick, ME 04011 USA

Show more contact info

EIN

01-6021200

NTEE code info

Animal Protection and Welfare (includes Humane Societies and SPCAs) (D20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2020.
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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Midcoast Humane cares and finds homes for 3,500 animals annually, and helps thousands more through our mobile clinics, humane education programming, and pet food pantry partnerships. Every animal receives excellent medical care, spay/neuter and life-saving surgeries, vaccinations, preventatives, and microchips. We serve 152,000 residents in 40 rural communities, from Falmouth, Maine, to Washington, Maine. Many local surrendered and stray animals arrive with a history of neglect or abuse, requiring a significant investment of resources in order to ultimately place these animals in their forever homes. We are proactively addressing this challenge by preventing animals from being surrendered in the first place, and helping those who come into our care find their forever homes, faster.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Animal Adoptions and Pet Retention

Midcoast Humane cares and finds homes for 3,500 surrendered, abandoned, and abused animals every year, and helps thousands more stay in their forever homes through community support and humane education services. We work with 39 towns along Maine’s Midcoast, across 1,000 square miles from Falmouth to Washington, and maintain a 97% Live-Release Rate.

Population(s) Served
Adults

Midcoast Humane offers low-cost spay/neuter assistance, vaccination and microchipping clinics, Trap-Neuter-Return and feral cat colony assistance, and a pet food pantry through our shelters and area partner food banks.

Population(s) Served
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of animal adoptions

This metric is no longer tracked.
Totals By Year
Related Program

Animal Adoptions and Pet Retention

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Total adoptions.

% Live Release Rate (Dogs)

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

% Live Release Rate (Cats)

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

% Live Release Rate (Small Animals)

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Total dollars of operating costs per animal per day

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Decreasing

Context Notes

Average cost to care for one animal per day.

Total Vaccinations Administered

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Midcoast Humane works toward a sustainable business model and build for the future by ensuring our standards of operations meet or exceed industry standards, and the organization builds a foundation for long-term financial sustainability.
Implement best practices within the Board of Directors and stakeholder community by building a Board governance infrastructure, and ensuring that all internal and external communication channels are established and effective.
Build and maintain a unified, sustainable culture by restructuring and fully integrating a volunteer program into agency operations.
Increase community engagement and visibility across Midcoast communities to be viewed as a leader and resource in our industry by building and maintaining a strong level of stakeholder engagement and community partnerships.

Midcoast Humane's strategies are introspective, yet comported to achieve the greatest impact on the lives of the animals and people in our community. We align our standards of care to complement our plans for long-term financial sustainability, driven by an engaged and goal-driven Board that supports the organization’s short- and long-term strategic priorities. Focused and diverse business lines to sustain the organization, while supporting community needs, will improve our current revenue streams, manage costs, and balance the operating budget, allowing continued effort to support, and maintain a sustainable and proactive volunteer structure that supports shelter operations and helps to achieve agency and program outcomes. Stakeholder engagement and communication will support organizational capacity, as we continue to build and grow a robust development program that maintains trust, solid customer service, proactive communication, and results based accountability, fostering new and expanded partnerships. These activities are standard industry best practices to establish long-term organizational sustainability within the non-profit community and animal sheltering organizations. The activities have been established and adopted by the Board of Directors and senior staff, and incorporated into the organization’s current three-year strategic plan to ensure internal buy-in and implementation. Each of these activities requires a strategic plan that incorporates Board and staff engagement, cooperation, and support, in order to establish and achieve successful outcomes.

Midcoast Humane's capacity to achieve its goals are rooted in a dedicated staff and passionate volunteer program, 300-strong. We rely on our partnerships and collaborations to improve our impact on the lives of animals and people in our community, in tandem with sustainable, industry best practices in the shelter. Driven by an engaged Board of Directors, our senior leadership empowers the organization to continuously thrive and achieve our goals and objectives.

Midcoast Humane has accomplished an impressive network of supporters, funders, donors and volunteers, who support this organization. These connections allow Midcoast Humane to expand further into our community and increase our ability to impact the lives of the animals and people in our community. We have engaged in a number of successful community events and fundraisers, raising awareness, and benefiting the community at large. With continued support and an implacable network of stakeholders, Midcoast Humane will evolve further, to encompass a larger community benefit, touching the lives of animals and people, keeping beloved pets in their homes, providing excellent medical care, spay/neuter and life-saving surgeries, vaccinations, preventatives, and microchips for those in our care, helping them to find their forever homes.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to get honest feedback from the people we serve, It is difficult to identify actionable feedback

Financials

Midcoast Humane
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Midcoast Humane

Board of directors
as of 02/10/2024
SOURCE: Self-reported by organization
Board chair

Bill Muldoon

Molle Pacheco

Mason Palmatier

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 9/28/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 11/16/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.