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GREAT BAY SERVICES, Inc.

Great Bay Services champions a world where people focus on and embrace others' abilities rather than their disabilities.

Dover, NH   |  http://www.greatbayservices.org

Mission

Great Bay Services empowers adults with intellectual, developmental disabilities and autism ​to fulfill their lives’ potential as valued members of the communities we serve. "​Great Bay Services champions a world where people focus on and embrace others' abilities rather than their disabilities."

Ruling year info

1971

Executive Director

Pamela A Lowy

Main address

23 Cataract Ave Suite 1

Dover, NH 03820 USA

Show more contact info

EIN

02-0242389

NTEE code info

Services to Promote the Independence of Specific Populations (P80)

Developmentally Disabled Services/Centers (P82)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2023, 2022 and 2021.
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Communication

Blog

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Community Integration Services

Great Bay Services enhances the lives of the adults with intellectual & developmental disabilities whom it serves: at home, at work, in recreation, and in pursuing goals of personal growth.

Population(s) Served
People with intellectual disabilities
People with learning disabilities
People with other disabilities
People with physical disabilities

Where we work

Awards

Outstanding Volunteer Team: Great Bay Services 2022

Volunteer Maine-ME Commission for Community Service

Outstanding Volunteer Individual: Scott Butler 2023

Volunteer Maine-ME Commission for Community Service

Affiliations & memberships

ANCOR 2023

MACSP 2023

NADSP 2023

PPN 2023

NH Center for Nonprofits 2023

Maine Association of Nonprofits 2023

Maine Association for Community Service Providers 2023

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback

Financials

GREAT BAY SERVICES, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

GREAT BAY SERVICES, Inc.

Board of directors
as of 08/03/2023
SOURCE: Self-reported by organization
Board co-chair

Tony Anni

Sponge-Jet

Term: 2021 - 2023


Board co-chair

Jud Knox

Retired - York Hospital CEO

Term: 2021 - 2023

Megan Callan

Southern Maine Agency on Aging

Tim Althof

Ret. Financial Management

Steve Holland

Ret. General Electric

Paul Kleinman

Bouchard, Kleinman and Wright

Irving Burday

CIO / technology leader

Tony Theille

Ret. Teacher

Barbara B Labonte

CFO of Eastern Propane and Oil

Jeff Hames

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 1/20/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Disability status
Person with a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 11/02/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.