GOLD2024

Lakes Region Mental Health Center Inc.

Promoting Healthy Minds Since 1966

aka LRMHC   |   Laconia, NH   |  http://www.lrmhc.org/index.html

Mission

Lakes Region Mental Health Center's mission is to provide integrated mental and physical health care for people with mental illness while creating wellness and understanding in our community. Our vision is that Lakes Region Mental Health Center is the community leader providing quality, accessible and integrated mental and physical health services, delivered with dedication and compassion.

Ruling year info

1970

Executive Director

Margaret Pritchard

Main address

40 Beacon Street East

Laconia, NH 03246 USA

Show more contact info

EIN

02-0272138

NTEE code info

Mental Health Treatment (F30)

Community Health Systems (E21)

Children's and Youth Services (P30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Summary of Services

EMERGENCY AND CRISIS RESPONSE available 24/7, prepared to respond to anyone experiencing a mental health crisis over the phone, referral to outpatient services, or at your location. ADULTS: Counseling for life issues, family or marital problems, illness, grief, stress, and depression. CHILD & FAMILY: Case management, counseling, medication management, in collaboration with other community agencies- school/community supports. ELDER: Inpatient, nursing home, office-based, or in-home options, medical services, therapy, and case management. MEDICAL: Psychiatric assessment, medication and follow-up in an integrative care model. INTEGRATIVE HOUSING & SUPPORTS, TELEHEALTH APPOINTMENTS, ONSITE PHARMACY SERVICES, TRANSPORTATION, OTHER: Assertive Community Treatment, Substance Misuse Treatments, Child Impact Seminars, Supported Employment Services, REAP, Community Education, and Evidence-Based Practices such as: Trauma-focused cognitive behavior therapy, EMDR, MATCH, Art Therapy

Population(s) Served
Families
People with disabilities
Substance abusers
LGBTQ people
Economically disadvantaged people

LRMHC provides 24/7 Emergency Services; individual, group and family therapy; mobile crisis teams in the event a tragic event occurs that impacts a community at large, psychiatry; nursing; community support programs for people with severe and persistent mental illness; care management; community-based supports; housing; supported employment; substance use disorder treatment; and specialty services and evidence-based practices for children and their families, including trauma-focused therapy, art therapy and play therapy. Child Impact seminars are offered in Laconia and Plymouth for divorcing families.

Population(s) Served
Adults
Children and youth

Where we work

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

Lakes Region Mental Health Center Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Lakes Region Mental Health Center Inc.

Board of directors
as of 02/29/2024
SOURCE: Self-reported by organization
Board co-chair

Mrs. Laura LeMien


Board co-chair

Atty. Peter Minkow

Matt Soza

Jannine Sutcliffe

Judith Wright

Marsha Bourdon

Erin Crangle

Kyril Mitchell

Deborah Pendergast

Gloria Thorington

Kaitlyn Salome

Steven Orton

Patricia Bailey

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 2/29/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

No data

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

Equity strategies

Last updated: 09/27/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.