SILVER2023

Monadnock Peer Support (MPS)

An inclusive and judgement-free community to support your mental well-being.

Keene, NH   |  http://www.monadnockpsa.org

Mission

As a peer driven organization, it is the mission of Monadnock Area Peer Support Agency to promote wellness and recovery, as defined by the individual, through intentional peer support, and to provide advocacy, educational, vocational, interpersonal, social, and spiritual opportunities to adults who utilize mental health services to learn wellness strategies, develop mutually beneficial relationships, and to support each other in attaining an increased capacity for self-determination, independence, and personal growth.

Ruling year info

1996

Executive Director

Christine Allen

Main address

PO Box 258

Keene, NH 03431 USA

Show more contact info

EIN

02-0484723

NTEE code info

Mental Health Treatment (F30)

Disabled Persons' Rights (R23)

Human Services - Multipurpose and Other N.E.C. (P99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Peer Support Groups

Trauma Survivors Support, Depression/Bipolar Support, Dual Recovery, Hearing Voices Network USA, Behaviors, Patterns & Relationships, LGBTQ Support, Wellness Recovery Action Plan (WRAP) Workshop, Survivors of Suicide Attempts

Population(s) Served
Adults

Volunteering at Monadnock Humane Society, Community Garden, Behaviors, Patterns and Relationships, Music, Arts & Crafts for Recovery, Creative Writing

Population(s) Served
Adults

Respite is for anyone who is experiencing distress and feels they would benefit from being in a short-term, 24-hour, peer to peer, supported environment with others who have 'been there.' We provide a safe place in which each person can find the balance and support needed to turn what is so often referred to as 'crisis' into a learning and growth opportunity.

Population(s) Served
Adults

Step-Up Step-Down is a peer driven voluntary 90-day mental health residential program run by MPS. Located at the MPS facility on Washington St Keene, the environment serves as a landing space for gradual integration back into the individual’s community. The program’s mission is to create an environment that will facilitate hope-based recovery and increase mental, physical and emotional well-being for those who participate. It serves NH residents age 18 years or older. Each participant has a private bedroom and shares a common living room, kitchen, restroom, laundry, and meeting space. Participants are able to come and go as they please, enabling them to continue work, attend school, and visit with family, friends, or groups outside of the home. Individuals cook for themselves, clean for themselves, and are in control of their own wellness plan.

Population(s) Served
Adults

Where we work

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

As a peer driven organization, it is the mission of Monadnock Area Peer Support Agency to promote wellness and recovery, as defined by the individual, through intentional peer support, and to provide advocacy, educational, vocational, interpersonal, social, and spiritual opportunities to adults who utilize mental health services to learn wellness strategies, develop mutually beneficial relationships, and to support each other in attaining an increased capacity for self-determination, independence, and personal growth.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, The people we serve tell us they find data collection burdensome

Financials

Monadnock Peer Support (MPS)
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Monadnock Peer Support (MPS)

Board of directors
as of 11/02/2023
SOURCE: Self-reported by organization
Board co-chair

Tara Abbott


Board co-chair

Eli Rivera

Keene Police Department

Term: 2021 - 2026

Dianne Croteau

Daria Levy

Mandy White

Southwestern Community Services

Tara Abbott

Eli Rivera

Keene Police Department

Kevin Tighe

Chris Minkler

Don Farquhar

Keene Fire Department

Devan Blake

Jennifer Friedman

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 3/30/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Gender identity
Female
Disability status
Person with a disability

Race & ethnicity

No data

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 03/30/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.