Austin's House

aka Austin's House   |   Minden, NV   |  www.austinshousenv.org

Mission

The mission of Austin's House is to provide a safe haven for any child in need; to provide a nurturing learning environment; to promote the health and well-being of children and their families through assessment and appropriate intervention; to help prevent child abuse and neglect by providing education and community awareness.

Ruling year info

2004

Executive Director

Marla Morris

Main address

PO Box 784

Minden, NV 89423 USA

Show more contact info

Formerly known as

Carson Valley Children's Center

EIN

03-0533503

NTEE code info

Foster Care (P32)

Public, Society Benefit - Multipurpose and Other N.E.C. (W99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Austin's House is a small private, non-profit emergency shelter which provides compassionate care to children ages 0-18 who have been removed from their homes due to abuse or neglect.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Emergency Shelter for Abused and Neglected Children

Austin's House provides emergency shelter and compassionate care for children ages 0-18 who have been removed from their homes due to abuse and/or neglect.

Population(s) Served
Children and youth

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Average number of service recipients per month

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

Emergency Shelter for Abused and Neglected Children

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of direct care staff who received training in trauma informed care

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

Emergency Shelter for Abused and Neglected Children

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our goal is to provide high quality shelter and services to all children ages 0-18 in rural northern Nevada who have been removed from their homes due to abuse or neglect, and who do not have an identified relative or family foster care placement available to them. We strive to provide uninterrupted schooling to all school age children who reside with us, to obtain well child, dental, and mental health services very quickly for all residents, and to maintain a warm, calm and nurturing environment.

Austin's House has an experienced 24/7 staff who are well trained in providing trauma informed care to children who have been removed from their homes due to abuse or neglect. Our Board of Directors and staff are committed to continuously improving the services we provide to children in residence, particularly in the area of enhanced extracurricular activities, daily living skills education, and mental health support. We utilize community members to augment staff capabilities and enhance the support network for children. We have established informal partnerships with medical and dental practices, the education community and other local agencies that serve children.

Austin's House is uniquely capable of providing emergency shelter and compassionate care to children who have been removed from their homes due to abuse or neglect. Our beautiful 5,300 square foot facility was designed and built specifically for its current purpose -- with 10 individual bedrooms, a large family kitchen, 2 large family rooms, a visitation room and a large outdoor play space.

Austin's House is staffed 24 hours a day, 365 days a year to accept placements. We are the ONLY emergency shelter for abused and neglected children in rural northern Nevada.

Austin's House is staffed by an experienced management team and caregivers who are well trained and experienced in trauma informed care. Many staff members have experience with special needs children, which is a growing need for our agency.

Financial and operational oversight is provided by a Board of Directors comprised of community leaders with experience in a wide range of professions, and a personal commitment to improving the welfare of children. Their conservative financial policies are governed by a strong sense of stewardship and responsibility towards donors and the community who built Austin's House.

In 10 years of operation, Austin's House has continuously improved programs and service levels to meet the needs of children in residence. We have established numerous informal partnerships within the community that allow us to respond quickly to medical, emotional, and educational needs, and to deliver services tailored to the needs of each individual child.

Austin's House was built entirely with private donations of cash, materials, and labor to provide emergency shelter and compassionate care to abused and neglected children within their own community. Since opening in late 2007, we have met this goal for hundreds of abused and neglected children ages 0-18.

Austin's House has a strategic goal of enhancing normalcy for all children in residence, which includes focus areas such as extracurricular activities for all children, expanded child specific services such as music lessons or tutoring as needed, and other activities that would be typical in a family setting. Although we have recently made a lot of progress in this area, it remains an area of focus.

Austin's House has a vision of providing more support to family foster homes, and has implemented a program to
provide free respite care to children residing in family foster homes.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We serve children removed from their homes due to abuse or neglect.

  • How is your organization collecting feedback from the people you serve?

    Case management notes, Suggestion box/email, Exit interviews,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    We increased access to music and call time for residents.

  • With whom is the organization sharing feedback?

    Our staff, Our board,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback,

Financials

Austin's House
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Austin's House

Board of directors
as of 12/30/2021
SOURCE: Self-reported by organization
Board chair

Jason Martin

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 12/30/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 12/30/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.