HEARTBEAT SERVING WOUNDED WARRIORS
Programs and results
What we aim to solve
When brave Warriors return home with physical and psychological injuries, their lives and those of their loved ones are deeply affected. Health issues present many challenges. Injuries such as TBI and PTSD are often life altering. More serious injuries which require amputations and conditions resulting in paralysis are devastating to Warriors and to their family. For some Warriors, the battle they face when they come home is almost unbearable. Heartbeat’s goal is to aid brave service members in their healing so that they can gain control over their physical and psychological challenges and lead healthy, productive lives. Without help, many returning Wounded Warriors would fall victim to unemployment, homelessness, suicide and other pitfalls of society. When a Warrior is wounded, it is the whole family that suffers. Heartbeat’s programs allow these heroes to get their lives back, and to, and to move onto fulfilling their potential instead of being held captive by their past.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Therapeutic Services
Heartbeat offers two innovative therapies: Scuba Warriors: Therapeutic Diving and Back in the Saddle: Equine Therapeutic Riding for Warriors, and BITS Kids. Our Scuba Warriors Programs consists of two parts. First we offer Scuba to any warrior who is interested and would benefit from this program. The course is on an individual bases and offers the certification for scuba diving as well as therapy. Therapeutic Diving for Wounded Warriors has become a very successful clinical therapy. The second aspect of the program is a partnership with Force Blue where young people of either Gold Star families or Wounded Warrior families participate in learning to scuba dive as well as learn marine conservation. Our Equine Therapy Program enables the warrior to learn how to ride as well as the healing therapy of working with horses and our therapist. The riding improves balance, muscle strength and posture and offers both physical as well as psychological healing.
Morale-Building Programs
These programs not only build morale for the Wounded Warrior and their families, it builds a bridge between community families and military families. These include: Christmas Wish where community families are matched up and adopt Wounded Warrior families for Christmas. Christmas Gift A Card: We deliver to many of the units beautifully quilted envelopes filled with gift cards that have been purchased by Heartbeat. As many as 350 are given each year. Heartbeat also has a toy drive program. In 2024 we delivered toys to over 1,000 children. Heartbeat also provides new school supplies to Special Forces and Ranger children. In 2024 we donated $5,000 worth of school supplies for school children ages Kindergarten thru High School. Heartbeat also provides extra support for families for Thanksgiving. In 2024 over 500 families were helped. We also provide extra support for single soldiers who can often feel forgotten during the holidays.
Emergency Assistance Program
Heartbeat’s Emergency Support provides financial assistance for unexpected needs that Wounded Warriors and their families face. Statistics indicate that over 90% of junior enlisted spouses are employed and it is not uncommon for the spouse of a Wounded Warrior to be forced to leave their job. The spouse is often faced with being a full time caregiver; helping their loved one perform everyday tasks such as eating, getting dressed, and driving to doctors’ appointments. Many warriors faced with PTSD are afraid to be left alone, even while sleeping, thus requiring 24/7 care by the spouse. Financial hardships are inevitable. Heartbeat fills in the gap until the VA services are available, which can take up to one year or more. These services include food gift cards, rental assistance, utility payments, and emergency funds. Emergency Funds are for those warriors and families that are in dire straits such as living out of their car, or not enough funds to provide food for their family.
Where we work
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King County (Washington, United States)
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Lewis County (Washington, United States)
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Pierce County (Washington, United States)
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Snohomish County (Washington, United States)
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Washington (United States)
Awards
Certificate of Appreciation 2009
Task Force Phoenix
Certificate of Appreciation 2010
1st Special Forces Group at Joint Base Lewis McChord
Certificate of Appreciation 2010
Washington Army and Air National Guard
Certificates of Appreciation 2010
17th Fires Brigade Thunderbolt & 1st Battalion (HIMARS) 94th Field Artillery Regiment
Civilian Hall of Fame 2011
Joint Base Lewis McChord
2 chapters in book Healing War Trauma 2013
Raymond Scurfield and Katherine Platoni
Charity of the Month 2013
Bonneville Media, Seahawks, Carter Subaru and Les Schwab Tires
Caregiver's Award 2014
Task Force Phoenix
Outstanding Service to Veterans Award 2018
Washington State Department of Veterans Affairs
Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Decrease anxiety
This metric is no longer tracked.Totals By Year
Related Program
Therapeutic Services
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
These warriors and family members are all a part of our Equine Therapy program which utilizes the horse as a therapy tool to decrease anxiety and the emotional scars it can leave.
Decreased level of pain
This metric is no longer tracked.Totals By Year
Related Program
Therapeutic Services
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
These warriors and family members are all a part of our Equine Therapy program which utilizes the horse as a therapy tool to decrease pain and the emotional scars it can leave.
Number of adults with disabilities receiving sufficient social and emotional support
This metric is no longer tracked.Totals By Year
Related Program
Emergency Assistance Program
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
These numbers represent Wounded Warriors and their family members who received emergency support for food, rent and utilities as well as those with disabilities receiving therapy.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Heartbeat's mission is to provide emergency assistance, morale building and innovative therapeutic services for wounded warriors and their families. These programs provide the reintegration tools and both the physical and psychological skills needed to successfully transition to the civilian world. Our emergency assistance is a bridge to meet the temporary needs of the wounded warrior family so that they do not become overwhelmed. Our cutting edge therapy programs help the warrior physical and psychologically heal so that they can continue to be the provider and head of the household they were prior to their injuries. We continue to analyze statistically both our Back in the Saddle Warriors and Scuba Warriors. The analysis supports that these two therapies improve significantly levels of pain, ability to focus, stress, flexibility, mood and physical tension. The morale programs lets the warrior and their family know they are not alone. Christmas Wish couples military and community families. This is a very popular program and creates a bridge of friendship and support for all involved. Our Back to School Program helps children of Wounded Warriors and Special Forces begins the new school year on a positive note and the parents feel so supported.
What are the organization's key strategies for making this happen?
Heartbeat utilizes three strategies. The first is financial assistance for those wounded warriors that are experiencing extreme financial hardship. We offer support for food, rent, utilities and transportation. Heartbeat believes that warriors cannot recover from either their physical or psychological injuries if they are struggling with the basic needs of living.
The second is morale support especially during the holidays. Our Christmas Wish program creates a bridge of friendship and support between community families and our military families in the form of gifts and dinners. Christmas Give A Gift Card provides gifts cards for the families to support them during the holidays. We also provide Christmas dinners for many families that are financially struggling. Heartbeat also provides new school supplies for children of Wounded Warriors and Special Forces.
The third strategy is the therapeutic services we offer: Back in the Saddle Warriors – a clinical Equine Therapeutic Riding program, Scuba Warriors – therapeutic diving. As part of our Back in the Saddle Warriors Program we have added BITS: Kids which utilizes horses to help disabled children of Wounded Warriors and BITS: Couples which utilizes horses to improve relationships and communication between husband and wife Wounded Warriors.
All our therapy programs are designed to capture those warriors who do not fit in the “normal box" for treatment. Our therapies help with both the physical as well as psychological injuries.
What are the organization's capabilities for doing this?
To accomplish these goals, Heartbeat has an outstanding relationship with Underwater Sports Inc., a partner in our Scuba Warrior program. Our core team is a dedicated group of Wounded Warriors or prior military. Because they are prior military/wounded warriors there is an instant bond and trust which increases the success rate of our therapy.
We also partner with a therapeutic horse riding facility – Healing Hearts Ranch and their certified PATH instructor to establish and implement our therapeutic goals for all parts of our Back in the Saddle Warriors.
Cascade Service Dogs helps train and guide our warrior and canine teams. This training requires at least 9 months of training to help the canine partner meet the needs of the warrior.
Heartbeat also has over 100 volunteers who tirelessly give their time and energy to help these programs succeed. Additionally, we have major support from many Washington State businesses and collaborate with the military in Washington State and other military agencies. In addition, grants and our donors have enabled us to continue our mission.
All of the support for our morale programs comes directly from the community. This support is in the form of Christmas gifts, dinners and outings.
What have they accomplished so far and what's next?
With over 2 million deployments, the need for our services is immense. Our therapy programs have only been in operation since 2010 and our emergency services since 2004. From 2004 to 2019 Heartbeat has helped over 6,300 warriors with emergency assistance. Our morale program has helped over 63,000 and since 2010, over 2,400 warriors have completed our therapy programs. Because the need is so great, reaching as many wounded warriors and their families is one of our highest goals. Yet the number of wounded warriors is staggering and these injuries not only impact the individual family but our entire community.
Our priority is to increase the accessibility to our programs, not just for the next couple of years, but forever. As Janice Buckley, Founder and President, states “if this country is to remain great, we must honor and treat our returning heroes with integrity and an open heart".
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
HEARTBEAT SERVING WOUNDED WARRIORS
Board of directorsas of 5/7/2025
Charles Farmer Board Member
Florence Dix Secretary
Janet Raulerson Treasurer
Janet Raulerson
Treasurer
Janice Buckley
President and Founder
Walt Amidon Board Member
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? no
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as: