PLATINUM2023

HEARTBEAT SERVING WOUNDED WARRIORS

Onalaska, WA   |  www.heartbeatforwarriors.org

Mission

Heartbeat Mission Statement
Our mission is to provide emergency assistance, morale building, and innovative therapeutic services for wounded warriors and their families.

Notes from the nonprofit

Heartbeat Serving Wounded Warriors has been serving the wounded military community and their families for many years. All of our therapy programs are offered free of charge. Our Christmas programs unite these Wounded Warrior families with community families, bridging the gap between our community families and our military families. Our emergency programs offer financial support for those in need. We have been honored to provide these services for almost 20 years.

Ruling year info

2009

President & Founder

Janice Buckley

Main address

P.O. Box 610

Onalaska, WA 98570 USA

Show more contact info

EIN

03-0547294

NTEE code info

Human Services - Multipurpose and Other N.E.C. (P99)

Health - General and Rehabilitative N.E.C. (E99)

Food Service, Free Food Distribution Programs (K30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2020.
Register now

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

When brave Warriors return home with physical and psychological injuries, their lives and those of their loved ones are deeply affected. Health issues present many challenges. Injuries such as TBI and PTSD are often life altering. More serious injuries which require amputations and conditions resulting in paralysis are devastating to Warriors and to their family. For some Warriors, the battle they face when they come home is almost unbearable. Heartbeat’s goal is to aid brave service members in their healing so that they can gain control over their physical and psychological challenges and lead healthy, productive lives. Without help, many returning Wounded Warriors would fall victim to unemployment, homelessness, suicide and other pitfalls of society. When a Warrior is wounded, it is the whole family that suffers. Heartbeat’s programs allow these heroes to get their lives back, and to, and to move onto fulfilling their potential instead of being held captive by their past.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Emergency Assistance Program

The road to recovery is a long and difficult one for wounded warriors.  The financial strain on the whole family is huge.  Heartbeat offers the following assistance as part of our emergency program:
Food Gift Cards
Utility Payments
Rent Assistance
Daily Crisis Fund:  Cash for emergency use at the moment.

Population(s) Served
Veterans
Military personnel

These programs not only build morale for the wounded warrior and their family, it builds a bridge between community families and military families.  These include: 
Christmas Wish: community families are matched up and adopt wounded families for Christmas.
Christmas Gift A Card: We deliver to many of the units quilted envelopes filled with gift cards that have been purchased by Heartbeat. As many as 330 are given out annually.
Heartbeat also has a toy drive program. In 2019 we delivered toys to over 1,000 children. Heartbeat also provides new school supplies to Special Forces and Ranger children. In 2021 we donated over $16,000 for school children ages Kindergarten thru High School.

Population(s) Served
Veterans
Non-adult children

Heartbeat offers three innovative therapies:
Scuba Warriors:  Therapeutic Diving
Back in the Saddle: Equine Therapeutic Riding for Warriors, BITS Kids and BITS Couples and our new one BITS Spouses.
K9 Healing Warriors: a service dog program
Our BITS Couples Program and BITS Spouses Program are brand new. This therapy focuses on healing relationships or individuals and improving communication.

Population(s) Served
Veterans
Military personnel
Caregivers
Families

Where we work

Awards

Civilian Hall of Fame 2011

Joint Base Lewis McChord

Certificate of Appreciation 2010

1st Special Forces Group at Joint Base Lewis McChord

Certificate of Appreciation 2010

Washington Army and Air National Guard

Certificates of Appreciation 2010

17th Fires Brigade Thunderbolt & 1st Battalion (HIMARS) 94th Field Artillery Regiment

Certificate of Appreciation 2009

Task Force Phoenix

Charity of the Month 2013

Bonneville Media, Seahawks, Carter Subaru and Les Schwab Tires

Caregiver's Award 2014

Task Force Phoenix

2 chapters in book Healing War Trauma 2013

Raymond Scurfield and Katherine Platoni

Outstanding Service to Veterans Award 2018

Washington State Department of Veterans Affairs

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Decreased level of pain

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth, Families, Military personnel

Related Program

Therapeutic Services

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

These warriors and family members are all a part of our Equine Therapy program which utilizes the horse as a therapy tool to decrease pain and the emotional scars it can leave.

Decrease anxiety

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth, Families, Military personnel

Related Program

Therapeutic Services

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

These warriors and family members are all a part of our Equine Therapy program which utilizes the horse as a therapy tool to decrease anxiety and the emotional scars it can leave.

Number of adults with disabilities receiving sufficient social and emotional support

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Families, Military personnel

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

These numbers represent Wounded Warriors and their family members who received emergency support for food, rent and utilities as well as those with disabilities receiving therapy.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Heartbeat's mission is to provide emergency assistance, morale building and innovative therapeutic services for wounded warriors and their families. These programs provide the reintegration tools and both the physical and psychological skills needed to successfully transition to the civilian world. Our emergency assistance is a bridge to meet the temporary needs of the wounded warrior family so that they do not become overwhelmed. Our cutting edge therapy programs help the warrior physical and psychologically heal so that they can continue to be the provider and head of the household they were prior to their injuries. We continue to analyze statistically both our Back in the Saddle Warriors and Scuba Warriors. The analysis supports that these two therapies improve significantly levels of pain, ability to focus, stress, flexibility, mood and physical tension. Our service dog program allows the warrior to get his or her life back and to be able to renegotiate the everyday challenges he or she faces. Now they are not alone. The service dog gives the warrior the confidence to go out into the community. They have their own buddy, who has their back. This freedom and confidence has a positive effect on the entire family. The morale programs lets the warrior and their family know they are not alone. Christmas Wish couples military and community families. This is a very popular program and creates a bridge of friendship and support for all involved.

Heartbeat utilizes three strategies. The first is financial assistance for those wounded warriors that are experiencing extreme financial hardship. We offer support for food, rent, utilities and transportation. Heartbeat believes that warriors cannot recover from either their physical or psychological injuries if they are struggling with the basic needs of living.

The second is morale support especially during the holidays. Our Christmas Wish program creates a bridge of friendship and support between community families and our military families in the form of gifts and dinners. Christmas Give A Gift Card provides gifts cards for the families to support them during the holidays. We also provide Christmas dinners for many families that are financially struggling. Heartbeat also provides new winter coats to hundreds of military children each fall/winter.

The third strategy is the therapeutic services we offer: Back in the Saddle Warriors – a clinical Equine Therapeutic Riding program, Scuba Warriors – therapeutic diving and our newest program, K-9 Heeling Warriors, a service dog therapy that began October 2016. As part of our Back in the Saddle Warriors Program we have added BITS: Kids which utilizes horses to help disabled children of Wounded Warriors and BITS: Couples which utilizes horses to improve relationships and communication between husband and wife Wounded Warriors.
All our therapy programs are designed to capture those warriors who do not fit in the “normal box" for treatment. Our therapies help with both the physical as well as psychological injuries.

To accomplish these goals, Heartbeat has an outstanding relationship with Underwater Sports Inc., a partner in our Scuba Warrior program. Our core team is a dedicated group of Wounded Warriors or prior military. Because they are prior military/wounded warriors there is an instant bond and trust which increases the success rate of our therapy.

We also partner with a therapeutic horse riding facility – Healing Hearts Ranch and their certified PATH instructor to establish and implement our therapeutic goals for all parts of our Back in the Saddle Warriors.

Cascade Service Dogs helps train and guide our warrior and canine teams. This training requires at least 9 months of training to help the canine partner meet the needs of the warrior.

Heartbeat also has over 100 volunteers who tirelessly give their time and energy to help these programs succeed. Additionally, we have major support from many Washington State businesses and collaborate with the military in Washington State and other military agencies. In addition, grants and our donors have enabled us to continue our mission.
All of the support for our morale programs comes directly from the community. This support is in the form of Christmas gifts, dinners and outings.

With over 2 million deployments, the need for our services is immense. Our therapy programs have only been in operation since 2010 and our emergency services since 2004. From 2004 to 2019 Heartbeat has helped over 6,300 warriors with emergency assistance. Our morale program has helped over 63,000 and since 2010, over 2,400 warriors have completed our therapy programs. Because the need is so great, reaching as many wounded warriors and their families is one of our highest goals. Yet the number of wounded warriors is staggering and these injuries not only impact the individual family but our entire community.

Our priority is to increase the accessibility to our programs, not just for the next couple of years, but forever. As Janice Buckley, Founder and President, states “if this country is to remain great, we must honor and treat our returning heroes with integrity and an open heart".

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

HEARTBEAT SERVING WOUNDED WARRIORS
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

HEARTBEAT SERVING WOUNDED WARRIORS

Board of directors
as of 06/02/2023
SOURCE: Self-reported by organization
Board chair

none none

none

Florence Dix

Board Member

Janet Raulerson

Treasurer

Janice Buckley

President and Founder

Walt Amigon

Board Member

Charles Farmer

Board Member

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No