Mutual/Membership Benefit Organizations, Other

International Association of Business Communicators

Professional communicators at the heart of every organization

aka IABC

San Francisco, CA

Mission

IABC's mission is to advance the profession, create connection and develop strategic communicators.

Ruling Year

1976

Executive Director

Stephanie Doute

Main Address

649 Mission Street 5th Floor

San Francisco, CA 94105 USA

Keywords

Global Standard, certification, communication professionals, education

EIN

03-4080669

 Number

5107986000

Cause Area (NTEE Code)

Professional Societies, Associations (Y03)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2016, 2015 and 2014.
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Programs + Results

What we aim to solve New!

To get professional communicators at the heart of every organization.

Our programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

SOURCE: Self-reported by organization

IABC Academy

Certification

Awards

Job Centre

Communication World (CW)

Membership

World Conference

Where we workNew!

Our Results

How does this organization measure their results? It's a hard question but an important one. These quantitative program results are self-reported by the organization, illustrating their committment to transparency, learning, and interest in helping the whole sector learn and grow.

SOURCE: Self-reported by organization

Number of Chapters

TOTALS BY YEAR
Population(s) served

No target populations selected

Related program

Membership

Percent in Operating Reserves

TOTALS BY YEAR
Population(s) served

No target populations selected

Percent of Members Reporting Good/Excellent Customer Service

TOTALS BY YEAR
Population(s) served

No target populations selected

Percent Increase in Certified Communicators

TOTALS BY YEAR
Population(s) served

No target populations selected

Related program

Certification

Charting Impact

Five powerful questions that require reflection about what really matters - results.

SOURCE: Self-reported by organization

What is the organization aiming to accomplish?

What are the organization's key strategies for making this happen?

What are the organization's capabilities for doing this?

How will they know if they are making progress?

What have and haven't they accomplished so far?

The primary goal of the International Association of Business Communicators is to create a global network of professional communicators, at the strategic advisor level of their career, and to work with them to identify, share and apply the world's best communication practices to grow and align their organizations.

The association is focused on driving communications as a force for good in business and society and championing the profession to business leaders so they will have a better understanding of how their organizations can become more profitable with strategic communications.

IABC has a network of 102 chapters in 22 countries around the world. These chapters are divided into eight regions: • Africa • Asia Pacific • Canada East • Canada West • Europe, Middle East and North Africa • US Heritage • US Pacific Plains • US Southern Region The network of chapters, regions, an international board and an IABC staff enables the organization to deliver value.

The International Executive Board of IABC created a dashboard to track progress for key indicators of success. These include:

Track satisfaction of the over 1000 IABC leaders from local chapters in 44 countries and eight regional boards around the world.
- How effectively IABC delivers on programs, services and development or leadership opportunities (Pulled from an annual survey of leadership, on a 1-5 scale. Current target 3.75)
- Satisfaction with IABC leadership experience (Pulled from an annual survey of leadership, on a 1-5 scale. Current target 4.0)

Membership
- Number of members (Tracked monthly, looking for steady growth)
- Revenue from IABC products, excluding membership (Tracked monthly, looking at profitability of key IABC programs to determine value to membership.)

Quality
- Membership retention rate (Tracked monthly and compared to industry average of 82 percent)
- Net Promoter Score (Pulled from annual survey of membership. Baseline measure will come from survey running in April 2016)

Financial
- Revenue (Tracked monthly)
- Operating Reserve Fund and Special Project Fund (Tracked monthly, operating reserve needs to be 25-33 percent, surplus funds are then placed in Special Project Fund to test and implement new products)
- Revenue received from non-members (Tracked monthly)

Recent accomplishments:

• Narrowed target audience to professional communicators at the strategic advisor level of their career. Previously the target audience had been to all communicators. This specific focus will allow the association to tailor its offerings and to deliver stronger value to this group. Specifically education programs in the IABC Academy will be focused on strategic advisors, and a new certification exam is being developed so they can benchmark their skills.

• A Membership Task Force was developed to research and determine value proposition for individual and corporate members in IABC. Personas were developed for strategic advisors so that marketing campaigns for Academy classes and other programs can be more targeted and effective. This will allow the organization to reach its audience with a smaller marketing budget – instead of trying to reach everyone.

• Established Communications Committee, which developed a strategic communications plan for the external audience. Plan is being executed. This work will help the association connect with business leaders and professional communicators who are not members of the association – showcasing the value strategic communications can bring to an organization.

• Development of new IABC logo and brand. Rollout almost complete. The rollout focused not just on using the updated logo, but using the right tone of voice and understanding the brand personality of the association. This will enable chapters to market more effectively and reach new audiences.

• Survey to professional communicators to determine their needs and value of IABC. Survey rolled out end of March 2016.

• Completed upgrading website to include chapter management tools and membership enrollment. Outdated technology had created vast problems for members. The new updated site has alleviated the issues. In addition, a paywall will be put in place so that membership access to content is protected. A new Association Management System to improve the member experience even further will be added late in 2016.

• Revitalization of IABC Foundation to support communications as a force for good in business and society. This plan is currently under development and is expected to roll out in June 2016 at the World Conference.

• Updated Policy Manual and Code of Ethics to be approved in June 2016 at Annual General Meeting. The purpose of the update is to keep the information current, clear and relevant to the IABC chapters, regions and international committees and board.

External Reviews

Financials

International Association of Business Communicators

Fiscal year: Jan 01 - Dec 31

Need more info on this nonprofit?

Need more info on this nonprofit?

FREE: Gain immediate access to the following:

  • Address, phone, website and contact information
  • Forms 990 for 2016, 2015 and 2014
A Pro report is also available for this organization for $125.
Click here to view a Sample Report.

Operations

The people, governance practices, and partners that make the organization tick.

Need more info?

FREE: Gain immediate access to the following:

  • Address, phone, website and contact information
  • Forms 990 for 2016, 2015 and 2014
A Pro report is also available for this organization for $125.
Click here to see what's included.

Board Leadership Practices

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices.

SOURCE: Self-reported by organization

BOARD ORIENTATION & EDUCATION

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?

Not Applicable

CEO OVERSIGHT

Has the board conducted a formal, written assessment of the chief executive within the past year?

Not Applicable

ETHICS & TRANSPARENCY

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?

Not Applicable

BOARD COMPOSITION

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?

Not Applicable

BOARD PERFORMANCE

Has the board conducted a formal, written self-assessment of its performance within the past three years?

Not Applicable