RCAP Solutions, Inc.
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Housing Consumer Education Center
RCAP Solutions operates the Housing Consumer Education Center (HCEC) with the goal of assisting households of any income with whatever housing issue they have, and provides free information and referrals related to rental housing, homeownership, first-time homebuyer training, post-purchase resources, foreclosure prevention, home modifications, and housing search. Our geographic focus is Worcester County and Central Massachusetts. RCAP Solutions is a member in good standing of the CHAPA Homeownership Collaborative a statewide group that provides standards and a curriculum for homebuyer education in an advocacy framework for those wishing to purchase their first home.
Rental Assistance Programs/Subsidized Housing
RCAP Solutions provides rental assistance/subsidized housing services that help tenants pay for rent/avoid homelessness. This includes the Section 8 Housing Choice Voucher Program (HCVP), which helps us serve 3,000+ low-income families in Central MA. HCVP is operated through a contract with the MA Department of Housing and Community Development (DHCD), It is funded by the Department of Housing & Urban Development (HUD). RCAP administers the Veterans Affairs Supportive Housing (VASH), a program combining Housing Choice Voucher rental assistance for homeless Veterans with case management and clinical services provided by the Department of Veterans Affairs. RCAP Solutions also administers financial assistance programs such as Residential Assistance for Families in Transition (RAFT), Emergency Rental and Mortgage Assistance (ERMA), and Federal Emergency Rental Assistance Program (ERAP). These programs are designed for renters and homeowners of all household sizes to prevent homelessness.
Homebuyer Education and Training
RCAP Solutions provides individual, pre-purchase counseling to assist first-time homebuyers with one-on-one preparation and workshops to purchase. We offer certification workshops as required by HUD and CHAPA funding and other lenders for some low-interest, low down-payment mortgage products. Preparing to buy a home brings many challenges including, creditworthiness, down payment savings, knowledge about the steps in the process, etc. Our Housing Counselors continue to provide support to new homeowners and existing homeowners. The challenges of homeownership continue after the closing. Through our Counseling and workshop session, homeowners will learn about mortgage sustainability, options and when to re-finance, foreclosure prevention, etc. RCAP Solutions also runs the HomeBase program, which offers flexible financial resources to families who are eligible for the state’s Emergency Assistance (EA) Program.
Home Modification Loan Program
The Home Modification Loan Program (HMLP) provides financing to people living with physical/ambulatory, cognitive, developmental, and other disabilities and their households. Borrowers must reside in the home being modified. Funds are available to make access and egress improvements, enable individuals to remain independent, and make structural improvements affecting the safety of individuals and caregivers. Funding is provided through a state-funded loan program of the Massachusetts Rehabilitation Commission in collaboration with the Community Economic Assistance Corporation (CEDAC). RCAP Solutions is the direct administrator of this program for all of Worcester County and portions of Norfolk and Middlesex Counties.
Property Management/Senior, Disabled & Family Housing
RCAP Solutions’ Real Estate and Property Division oversees 10 RCAP Solutions-developed properties and one U.S. Department of Agriculture (USDA) Rural Development rental housing development in Central Massachusetts. Through these 11 developments, RCAP Solutions provides 386 affordable rental units in our region. The properties are located in Athol, Bolton, Boylston, Groton, Hubbardston, Northbridge, Townsend, Webster, and Worcester. Elderly/older adults, people with disabilities, families, and other vulnerable populations are prioritized at these locations. Residents are also offered resources through RCAP Solutions’ Resident Services Coordinator (RSC) Program, which connects residents with the services and support they require to continue to live independently and safely.
Rural Environmental Resources: Education, Technical Assistance/Training, and Consulting Services
RCAP Solutions partners closely with small communities by providing them the tools and resources they need to maximize their potential. We offer community education, training, technical assistance, and consulting services that foster public, environmental, and economic vitality. RCAP Solutions is the Northeast affiliate of the Rural Community Assistance Partnership, a national network of regional nonprofit organizations that provide free or low-cost community development services. RCAP Solutions serves all six New England states, New York, New Jersey, Pennsylvania, Puerto Rico, and the U.S. Virgin Islands. We provide comprehensive, on-site technical assistance, training, consulting, and community development services. This includes assisting small and rural low-income communities in development, operation, and funding search. Our efforts often leverage millions of additional dollars annually for the communities we assist.
GIS Services
RCAP Solutions offers comprehensive and customized GIS (Geographic Information System) solutions designed to provide the latest web and mobile technologies to small, rural water, and wastewater utilities. In addition to our full-time staff, we utilize a newly developed multi-tenant approach and are able to provide a high level of service at an affordable cost for small utilities. Our GIS and mapping services include:
• GPS data collection
• ESRI ArcGIS Online Solutions
• Development of Asset Management Plans and Inventories
• GIS Maintenance and Support
• Large format GIS map printing and scanning
• GIS and Asset Management Training
Water, Wastewater, and Solid Waste Infrastructure
RCAP Solutions is continually engaged in helping communities and regions with the installation and/or improvement of drinking water, solid waste management, and environmental protection infrastructure with:
• Watershed Management and Protection
• Water and Wastewater Facilities Development
• Solid Waste and Brownfield’s Management
• Asset Management
• Compliance Oversight
Private Well Testing & Assessment
RCAP Solutions manages a Private Well Program through a grant from the U.S. Environmental Protection Agency (EPA) to RCAP National that includes all six regional RCAP member agencies. Through our partnerships with affiliated agencies, we have developed a private well assessment tool. Through workshops in our region, we educate participants on how to use the well assessment toll to inspect the elements of their system and determine well maintenance needs. Well vulnerabilities are then evaluated based on local conditions including environmental threats, geology, and contamination issues. Our technical assistance staff offer on-site well assessments and identify potential threats to the user’s drinking water.
Small Business Development: Open for Business Program
The Open for Business program is an economic development initiative that aims to support small business development. RCAP Solutions offers self-guided online workshops, monthly webinars, and one-on-one consulting (which are all provided in English and Spanish). All of these services are provided at no cost to participants. Current business owners and aspiring entrepreneurs intending to establish, purchase, or grow an existing business are eligible and encouraged to participate. RCAP Solutions provides services throughout the Northeast and Caribbean. The Open for Business Hub is the landing zone for those interested in this program. The hub is constantly updated with resources and a list of upcoming webinars. A link to the hub can be found on our website.
Where we work
Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of people in the area with access to affordable housing as a result of the nonprofit's efforts
This metric is no longer tracked.Totals By Year
Related Program
Rental Assistance Programs/Subsidized Housing
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Number of Households with Housing Vouchers. Including families with children, veterans, and people with disabilities.
Number of organizations accessing technical assistance offerings
This metric is no longer tracked.Totals By Year
Related Program
Rural Environmental Resources: Education, Technical Assistance/Training, and Consulting Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Number of Rural and Disadvantaged Communities that received environmental focused technical assistance. Typically, public water and wastewater systems.
Number of training workshops
This metric is no longer tracked.Totals By Year
Related Program
Rural Environmental Resources: Education, Technical Assistance/Training, and Consulting Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Number of Educational Workshops Held. Our diverse education and training curriculum supports many community needs through virtual and in-person housing and drinking water and wastewater education.
Number of people receiving safe drinking water from community systems
This metric is no longer tracked.Totals By Year
Related Program
Water, Wastewater, and Solid Waste Infrastructure
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Combined population of the communities who received technical assistance to build capacity to ensure rural communities have access to safe drinking water, reliable wastewater and solid waste solutions
Number of loans issued to clients
This metric is no longer tracked.Totals By Year
Related Program
Home Modification Loan Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Home modification loans borrowed by households so an older adult or family member with a disability could live more independently.
Number of families assisted with rent or mortgage to avoid eviction
This metric is no longer tracked.Totals By Year
Related Program
Housing Consumer Education Center
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Funds provided in emergency financial assistance (RAFT Funds) to assist families in need. In FY 2022 we administered additional funds to assist with COVID rental arrearage.
Goals & Strategy
Reports and documents
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Operations
The people, governance practices, and partners that make the organization tick.
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
RCAP Solutions, Inc.
Board of directorsas of 08/28/2024
Ms. Laura McGee
Afonso Real Estate
Term: 2022 - 2024
Laura McGee
Afonso Real Estate
Carl Allen, Jr.
Keene Housing Authority
Ken Reid
(Retired) American Water Resources Association
Tracey Weeden
Brockton Behavioral Health Facility atBoston Medical Center
Susan Bachman
Netrix Global
Julie Carroll
Consultant
Timothy Grinham
S&P Global Market Intelligence
Henry Noel, Jr.
Boston Impact Initiative
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as: