Programs and results
What we aim to solve
Project Place supports those experiencing homelessness and poverty. We also offer tailored services to populations with complex needs; incarcerated individuals, women, parents, and veterans. We are addressing the sets of personal circumstances that prevent each individual from making meaningful change. Marginalization from the community as well as a lack of time and accessible resources can leave individuals hopeless and without confidence that their situation will ever improve. Substance abuse and mental health issues are common and further contribute to this feeling. Receiving the proper care that addresses your specific set of needs is difficult. Nearly all of the clients we serve have large gaps in work history with many having no educational background, formal training or work experience at all. In a job market that only continues to demand higher skill levels, even for entry level jobs, getting your foot in the door without some support can be an overwhelming task.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Work Ready
Work Ready is a classroom and computer lab-based program that serves as an introductory life skills development course and is executed in conjunction with case management. In the Work Ready class, clients learn fundamental hard and soft skills like reading, writing, math, computer literacy, interpersonal communication and time management as well as workplace skills - resume writing, interviewing, workplace communication. This class also focuses on building self-confidence, developing a strong work ethic and forming bonds through engagement and peer-interaction.
The class runs for four weeks, with a new one beginning every month. Alongside developing these skills, case managers are working with clients on their Individual Development Plan, a flexible guide that outlines what supports a client will need to succeed, their ability levels, what they should focus on and goals for the future. At this early stage of programming, clients will begin acquiring the base of their support network including things like accessing mental health counseling, medical needs, benefit assessments and eligibility, etc.
Industry Internship Program
IIP is our premier industry training program designed with input from local employers and community organizations to provide the most relevant and competitive skills to clients. Preceding employment in the Social Enterprises, IIP transitions from the classroom-based model of Work Ready to half classroom and half fieldwork curriculum. The program is divided into universal training and specific industry tracks, leading to opportunities for nationally recognized credentialing. Universal training covers learning applicable to any industry, teaching clients business fundamentals and customer service. Industry tracks align with the social enterprises and provide tailored learning in fields we have routinely identified as job-advancement friendly and growing in opportunities. Food service, customer service, logistics - warehousing, transportation and construction, public maintenance, etc. Clients who enter into IIP will have the opportunity to become certified in many of these areas - Customer Service from the National Retail Federation Foundation, ServSafe for food safety and allergens, OSHA 10, Commercial Drivers Licensing (CDLs), Forklift/Hoisting.
Social Enterprises - Transitional Employment Businesses
The social enterprises are 3 transitional employment businesses operated by Project Place to provide clients with the structure of a job with the capacity for personal growth. Addressing many of the common issues we see - gaps in work history, lack of formal training, outdated references, etc. - the enterprises are an effective component of our programming that ensure clients receive the hands-on training and relevant work experience to obtain permanent employment. Clean Corners… Bright Hopes (CCBH) is a public maintenance, landscaping and janitorial enterprise that offers its services to local neighborhoods and businesses throughout Boston, including Fenway Park, the Holocaust Memorial and Phoenix Gym. The Logistics Enterprise Apprenticeship Program, LEAP, is a vending machine service business that employs clients to deliver and load products to vending machines throughout the Boston area, while also providing specialized technical and logistics training. Lastly, Working Opportunities for Women (WOW) offers business services for producers of specialty products: light assembly and production, packaging and labeling, order fulfillment and sales and marketing. WOW provides women living in shelter with on-the-job skills and experience to change their lives through work. A subprogram of WOW, HomePlate is a food preparation and services training program that fulfills catering requests for corporate and private clients, operates a daily lunch program for Project Place clients and staff in the in-house commercial kitchen.
Reentry Services
Community Re-Entry for Women (CREW), in partnership with the Suffolk County House of Correction, provides community reintegration services that start when women are still incarcerated and continues upon their release, with the goal of reducing recidivism. Partnerships to Opportunities for Women in Re-Entry (POWER) connects offenders to the individualized attention they need to overcome the barriers that stand in the way of gainful employment and successful community reentry. Both programs assist clients develop basic life and personal competencies, work readiness and job skills, and obtain the education and specific job training necessary for gainful employment. Boston Career Pathway Collaborative (BCPC) is a partnership with the Suffolk County House of Correction, and helps men and women participating in state or local work-release programs to gain job skills and experience necessary to succeed in growth occupations upon release. The House of Correction worked closely with local employers in the design phase of the program.
Veterans Services
Our Veterans Services, which includes our Homeless Veterans Reintegration Program (HVRP) and our outreach partnership with the New England Center for Veterans, allows us to tailor key aspects of our programming and services to the complex needs of veterans. In addition to traditional case management and support services, clients are assessed for veterans' benefit eligibility, provided referrals for Veterans Affairs offices and given assistance in obtaining discharge papers. Additionally, regarding employment, we work with specific employer partners who operate veteran-friendly businesses.
Housing Programs - GateHouse & Betty's Place
Project Place runs two housing programs. Betty's Place is a transitional housing program offering safe and supportive housing services for women who are making the transition from the emergency shelter system to independent living. GateHouse makes up the top third of the Project Place building and offers 14 units of permanent supportive housing to chronically homeless individuals and homeless veterans who are transitioning into permanent employment or employment training programs, with the option to access support services from other Project Place programs and staff.
Where we work
Awards
Wainwright Social Justice Award 2011
Eastern Bank
Nominee for the Innovation Award for Nonprofits 2012
Small Business Association of New England
Bright Idea for innovative service delivery 2012
Ash Center of Decomocratic Change, Harvard University
Affiliations & memberships
Massachusetts Nonprofit Network
Massachusetts Housing and Shelter Alliance (MHSA)
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of participants who gain employment
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Young adults, Homeless people
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
We helped 68% of clients obtain permanent employment positions. This number is based on those who at least completed our first stage of programming - Work Ready.
Number of participants engaged in programs
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Young adults, Homeless people
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
This is the number of clients who enroll in our workforce development program. They receive the full extent of services: all levels of job training, wraparound case management, and career counseling.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Project Place is working towards a future without homelessness or joblessness; providing the pathways to jobs, housing and hope in order to make meaningful change on an individual and societal level. Everyday we work with clients and alumni, each at different stages in life's journey, to support them in taking steps towards a future they can believe in. Referrals, resources, skill building programming, one-on-one case management - we work in a multitude of ways to help clients reach their personal and professional goals.
To accomplish our goals, we maintain several core values that guide our vision forward.
1. The human spirit is resilient. We recognize the courage it takes to walk through our doors and begin the process of transformative change. We believe in the motivation and strength of our clients.
2. We are a supportive community that seeks to meet each individual at their level and find the best path forward for them.
3. Every person deserves to be treated with dignity, to be shown respect, and to be supported in their steps to overcome adversity.
4. Success is achieved through the obtainment of work and the stability of having a home.
What are the organization's key strategies for making this happen?
Project Place employs several strategies to ensure we are able to meet our goals. To realize a future free of homelessness and joblessness we strive to:
Maintain a workforce development program model that is relevant, in that it thoughtfully reflects current expectations of today’s local labor markets.
Deliver high quality programming that is effective, evidence-based, and outcome focused.
Provide long term individual support for two years beyond programming to encourage the sustainability of change and success.
Offer holistic support to clients, cultivating professional skills and personal growth equally, to build well-rounded graduates that will be able to achieve economic independence.
What are the organization's capabilities for doing this?
To maintain a workforce development program that is relevant and reflects the expectations of today's labor market, we work with organizations and employers in the area. We actively participate in collaborative efforts and initiatives to better the community. This keeps us informed of revisions and quality standards to make to our programming. We participate in the Coalition for Homeless Individuals, The Massachusetts Housing and Shelter Alliance, and the Housing Works Partnership (HWP) - led by Pine Street Inn. Some of our employer partners include the City of Boston Department of Public Works, Wayfair, Peapod/Stop & Shop, and UPS.
We utilize delivery models based on input from community organizations, employers, and nationally-recognized studies. This is to keep programming efficient and effective at accomplishing our goals. It's been consistently demonstrated that employment and stability of a home are key elements in preventing homelessness and recidivism. In April 2019, Project Place used the tool, Self-Assessment for Employment-Focused Reentry Programs: Measuring Fidelity to the Integrated Reentry and Employment Strategies Framework. The assessment was then reviewed by an external auditor. Project Place was found to rank as “robust” in its ability to deliver and manage an employment-focused reentry program. Dr. Mary Ellen Mastrorilli, Associate Professor for Criminal Justice and Chair ad interim for Applied Social Sciences at Boston University, said: “Overall, Project Place is an exemplary social services agency that is committed to providing the highest quality programs and services, delivered in a thoughtful, practical, and evidence-based manner.”
Speaking to effective programming, retention is a top priority that was kept in mind when designing our services. Case managers stay connected with clients for at least two years post program completion. In addition to retaining access to all of our programs and services, we track retention rates for housing and employment, ascertain if additional resources will be necessary to promote stability, and invite alumni to participate in enrichment workshops. Many graduates find a second home and family at Project Place, with many finding ways to give back to the Boston community and Project Place clients wherever they can.
To create well-rounded graduates, those who will succeed in personal and professional endeavors for years to come, we emphasize structure and skill building coupled with a supportive environment and the capacity for personal growth. Hard skills and soft skills go hand in hand as clients learn not just the skills, but the attitude that it takes to succeed. Confidence is built through completing assignments, milestone incentives, and other measurable signs of progress such as credentialing and regular feedback. Learning to communicate effectively, interview and sell your skills, and read and write at a proficient level also contribute to a higher sense of self worth.
What have they accomplished so far and what's next?
We have accomplished many amazing things over the years, all due to our generous supporters and volunteers. Some key highlights:
- Achieved a consistent 6% recidivism rate in our Community Re-Entry for Women program, working inside the Suffolk County House of Correction to deliver pre-release services to women.
- Through industry training and credentialing have raised the average wage of our graduates to $14.23 p/hour.
- In the most recent physical year, 68% of our clients obtained jobs and 69% housing, meaning we were able to consistently provide graduates with both employment and housing opportunities.
- Across the board, 80% of our clients who were in permanent employment positions and/or housing placements were still in them one year later.
- We have continually had a 100+% return on societal investment. Meaning for every dollar invested in Project Place, our clients returned that dollar and more back to society after becoming economically independent (calculated through tax and rent contributions).
On a broader note, we have expanded our services over the years, from homeless and low-income adults, to specially tailored services for populations experiencing additional layers of barriers. Women, parents, veterans, those returning after a period of incarceration, those recovering from substance abuse. We have been able to grow our organization to include specific services to address the complex needs of many who have been vastly underserved and marginalized. We have started 3 social enterprise businesses that offer transitional employment to clients - helping them build resumes and references as well as filling in large work history gaps. Recognizing the need for higher skill levels, we have introduced advanced industry training that is complete with credentialing, giving our clients a competitive edge in the job market. With an increasing scope of operations and constant additions and revisions to our programming and services, we remain committed to delvering the same high quality services that we have been providing the Boston community for over 5 decades.
This fall marks the release of our new 5-year strategic plan. While we strive to continue scaling up our services each year, we have used board, partner, client, staff and alumni input to determine four key areas of growth we wish to focus on.
Goal #1: Create new structure for initial and ongoing client stabilization.
Goal #2: Enhance industry training and impart more credentials.
Goal #3: Further integrate and increase capacity in our social enterprises.
Goal #4: Replicate our evidence-based Reentry model in new communities.
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Interseminarian-Project Place, Inc.
Board of directorsas of 10/06/2021
Ms Mary Kelleher
Gibson Sotheby's International Realty
Term: 2019 - 2022
Mary Kelleher
Gibson Soothby's Int'l. Real Estate
Emanuel Alves
John Hancock Financial Services
Jim Stowe
Consultant
Heather Wells
Heather G. Wells Ltd.
Rajeev Balakrishna
Courier Corporation
Cathy Claflin
Retired
Bill Dillon
Goulston & Storrs
Jamie Hoag
Holy Cross University
Jeffrey Nataupsky
John Hancock Financial Services
Eileen Connors
Volunteer
Michael Kineavy
The Cronin Group
Sara Gottman
MullenLowe Group
Fran Berlioz-Seux
Vertex Pharmaceuticals Boston
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data