Bridge Over Troubled Waters, Inc.

aka Bridge Over Troubled Waters   |   Boston, MA   |  www.bridgeotw.org

Mission

Bridge provides effective and innovative services to runaway, homeless and high-risk youth, help youth avoid a lifetime of dependency on social services, guide youth towards self-sufficiency, and enable youth to transform their lives and build fulfilling, meaningful futures.

Ruling year info

1972

Executive Director

Ms. Elisabeth Jackson

Main address

47 West Street

Boston, MA 02111 USA

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EIN

04-2472126

NTEE code info

Homeless Services/Centers (P85)

Temporary Shelter For the Homeless (L41)

Youth Development Programs (O50)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

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Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Street Outreach and Mobile Medical Van

Street Outreach and Mobile Medical Van: Street Outreach is Bridge’s daily “foot patrol” of trained outreach workers who make regular, consistent contact with homeless youth on the streets throughout a range of neighborhoods in Boston and Cambridge where homeless youth are known to gather. The Mobile Medical Van, the first program of its kind in the nation, connects with the street outreach team each weeknight; and is a national model for providing critical care: medical attention, survival kits, clothes, food, and recommendations to make an appointment with Bridge’s in-house counselors to obtain low barrier, open intake, services at Bridge.

Population(s) Served

Together, our Transitional Day Program (TDP) and overnight Welcome Center provide safety and rest. The TDP is a drop-in center for homeless and street youth who require basic survival services and a safe place to spend time off of the streets. Offering breakfast, lunch, showers, laundry and lockers, our TDP also provides access to Case Managers who can provide support, referrals and crisis counseling. At night, our Welcome Center provides overnight accomodations for up to 14 youth who otherwise would be on the streets.

Population(s) Served

Education and Career Development staff help youth earn their high school certificate, start college, learn job skills, and establish meaningful careers.

Population(s) Served

Bridge’s licensed counselors provide long and short-term substance abuse counseling, personal/emotional counseling, trauma informed treatment, family counseling, crisis counseling, and referrals

Population(s) Served

In 2011, Bridge launched Greater Boston’s only Emergency Youth Residence, a 14-bed skill-based program, housed on the 3rd floor of Bridge’s main facility at 47 West Street in downtown Boston for homeless youth ages 18-24. Youth in our Emergency Residence lay the groundwork for their future by securing a job or going to school, and saving money.

Population(s) Served

Our Runaway Programs improve access to underage youth in their time of distress. Bridge is the local respondent in Eastern MA for the National Runaway Hotline, and also is the lead Safe Place agency with a network of fifteen Safe Place sites. Our staff ensure that youth under age 17 are safe, and provide preventative and intervention measures 24/7, 365 days a year.

Population(s) Served

Youth learn life skills and responsibilities they need to maintain their day-to-day life, with the support and guidance of our Transitional Living Program counselors and staff.

Population(s) Served

In Brighton, MA, the Single Parent House provides supportive, transitional housing for 11 young parents who have experienced homelessness, and up to two of their children. Our Single Parent House is a community residence and safe environment for young parents to learn parenting skills and create a strong foundation for their child(ren) with ongoing counseling and support.

Population(s) Served

Bridge's housing programs help young adults take the next step towards independence. Our newly established (in 2018) Liberty House is the next step for young adults who have participated in the Transitional Living Program in Brighton. Bridge also participates in a rapid re-housing program for youth based on the "housing first" model. This program with the City of Boston is another avenue to prioritize youth for housing. Rapid re-housing focuses on youth who have been experiencing homelessness due to an array of difficulties and obstacles.

Population(s) Served

Where we work

Awards

Affiliations & memberships

United Way Member Agency

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

How many contacts were made to youth by the Street Outreach Workers

This metric is no longer tracked.
Totals By Year
Related Program

Street Outreach and Mobile Medical Van

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Outreach staff connected to 550 youth on the streets

How many visits were made by youth who received survival care and referrals

This metric is no longer tracked.
Totals By Year
Related Program

Street Outreach and Mobile Medical Van

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Youth sought survival aid 3,500 times on the Mobile Medical Van. Mobile Medical Van staff ensure that youth access essentials while beginning a conversation about how to get help.

How many youth received in-depth counseling support

This metric is no longer tracked.
Totals By Year
Related Program

Counseling and Substance Abuse Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

750 youth met with our counselors to process past trauma and develop goals.

Number of students utilizing education and career development services

This metric is no longer tracked.
Totals By Year
Related Program

Education and Career Development

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Number of students who used Bridge's Education & Career Development services, earning their high school certificate, starting college, learning job skills, and establishing meaningful careers.

Number of youth stabilizing their lives in our Emergency Residence

This metric is no longer tracked.
Totals By Year
Related Program

Emergency Residence for youth experiencing homelessness

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Youth in our Emergency Residence lay the groundwork for their future by securing a job or going to school, and saving 70% of their income.

Number of youth in our safe, supportive Transitional Living Program

This metric is no longer tracked.
Totals By Year
Related Program

Transitional Living Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Residents reside in our Transitional Living Program while learning life skills and responsibilities to maintain their day-to-day life, with support and guidance from our counselors and staff.

Percentage of our young parents who establish their footing

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Our Single Parent House provides supportive, transitional housing for 11 young parents who have experienced homelessness, and up to two of their children.

Underage youth contacting Bridge in their time of distress

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Through our Runaway programs, we ensure underage youth are safe, and provide preventative and intervention measures 24/7, 365 days a year.

Number of people in the area with access to affordable housing as a result of the nonprofit's efforts

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

Through Liberty House, one of Bridge's new independent housing facilities, and participation in Boston's rapid re-housing program, Bridge helped 48 young adults take the next step to independence.

Youth relying on our day and night programs for safety and rest

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

In 2019, over 200 youth relied on Bridge's safe, age-appropriate accommodations, both the Transitional Day Program and overnight Welcome Center, to create life-changing progress.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Through its wrap-around, continuum of care approach to service delivery, Bridge hopes to reach out to runaway, homeless, and high-risk youth  and achieve the following programmatic goals to help youth gain the skills to leave the streets and become product, happy, and healthy adults.Street Outreach Program + Mobile Medical Van + Clinics: To reach out on the streets and in adult shelters to runaway, homeless and street youth to provide a supportive, trusted presence offering opportunities in order to reduce their risks for long-term homelessness, explore options to street life, and make referrals to appropriate services. Counseling Program: To initiate and maintain positive counseling relationships with runaway, homeless and high-risk youth empowering youth to address personal problems, change their lifestyles, become independent from street life, and build fulfilling, productive futures. Transitional Day Program: To offer homeless youth daily access to safety, survival aid, supportive services and activities on a low-barrier, drop in basis; advocate for youth, help youth take steps to address issues which led to homelessness and street life. Education + Career Development: To provide homeless and high-risk youth alternative education, job readiness skill development, and college and career guidance services to enable youth to acquire and succeed in jobs, vocational training, and secondary and post-secondary education. Emergency Resident +
Warming Center: To offer youth a safe, low barrier, short-term residence to help engage youth in services and transition youth to suitable placements after leaving the program—transitional living programs, independent housing, and family reunification. Transitional Living Program + Single Parent House: To provide safe, stable, adult-supervised transitional housing and life skills development services for homeless youth, empowering youth to gain access to permanent housing and build independent, secure lives.

To move youth along the continuum, Bridge counselors are specifically trained in trauma informed, positive youth development approached that engage homeless youth with histories of trauma. They recognize the presence of trauma symptom and acknowledge the role trauma has played in their lives. Bridge has refined its risk assessment process to provide deeper insight into youths' mental and physical health to enhance effective intervention. Bridge supplements well established BASIS-24 with more up-to-date evaluation tools: the Patient Health Questionnaire, to measure depression and anxiety, Drug Use Questionnaire and Alcohol Use Questionnaire to measure use and frequency, and the Working Alliance Inventory to monitor and assess collaborative relationship between counselor and client. Recently, Bridge counselors trained in Dialectical Behavior Therapy (DBT) which is a behavioral therapy aimed at enhancing emotion regulation. In addition to Bridge counselors, all staff are highly trained in their areas of expertise: case management, education, job development, and administrative.

Bridge has been successfully helping runaway, homeless, and high-risk youth since the 1970 and remains the premier agency in Boston focused on this overlooked population.

Bridge measure it accomplishments through programmatic outcomes each year. In FY17, Bridge achieved the following accomplishments:5,131 youth were contact by street outreach workers1,536 visits were by youth for counseling sessions4,779 visits were made by youth in the Transitional Day Program6.064 visits were made by youth on the Mobile Medical Van350 youth were served in the Education and Career Development ProgramOver 200 youth were served in Bridge's housing programs.  Bridge continues to advocate and investigate permanent housing alternatives and remains at the forefront of best practices for mental health treatments for the youth we serve.

Financials

Bridge Over Troubled Waters, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Compare nonprofit financials to similar organizations

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Bridge Over Troubled Waters, Inc.

Board of directors
as of 4/6/2020
SOURCE: Self-reported by organization
Board chair

Gloria Clough

Psychotherapist, Concord Counseling Services (ret.)

Term: 2019 -

Daniel Buoniconti

Partner Foster & Eldridge, LLP

Rita Davis

Philanthropist and Community Activist

Ann Murphy

Senior Vice President, O'Neill and Associates

Renee Skeffington

Senior Vice President, Acadian Asset Management LLC

Jerome Rappaport, Jr.

Principal, Chestnut Hill Realty

Wendy Coke

Managing Partner, Shoolman Management Company

Elizabeth Duffy

Vice President & Counsel, State Street Bank

Karen Morton

Senior Vice President and Deputy General Counsel, Liberty Mutual Insurance

Jon Perry

CFO, Shepherd Kaplan Krochuk, LLC

Traci Brooks

School Based Health Centers Medical Director

Laura McDonagh

VP, Senior Marketing Manager, Citizens Bank

Ashley Irez

SVP, Eastern Bank

Daniel Nash

VP, Corporate Strategy, Pegasystems Inc.