Health—General & Rehabilitative

North Shore Community Health Inc

Since 1977, North Shore Community Health has been serving, caring and growing.

aka North Shore Community Health   |   SALEM, MA   |  www.nschi.org

Mission

North Shore Community Health's mission is to build healthy communities by providing exceptional care to all.

Ruling year info

1978

CEO/President

Margaret Brennan MPH

Main address

27 Congress St Suite 513

SALEM, MA 01970 USA

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EIN

04-2610447

Cause area (NTEE code) info

Community Health Systems (E21)

Alcohol, Drug and Substance Abuse, Dependency Prevention and Treatment (F20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

NSCH provides excellent care to a diverse patient population with complex medical, social and behavioral health needs. Currently, that care is delivered in facilities that do not match the quality of care provided on the inside. NSCH’s patients and staff deserve updated, efficient and modern facilities. The health center is committed to securing the funding necessary to build and/or lease those facilities beginning with its Salem site. The staff and Board are committed to raising at least $10 million in capital funding to support a new building in Salem. Many of the medical, dental, substance abuse treatment and behavioral health services NSCH provides are reimbursed by health insurance. However, some of these critical services are underfunded. Additionally, NSCH contributes to the health of the communities we serve through many other programs for which there is no reimbursement. An example of this work is care management and treatment for those infected with Hepatitis C (HCV).

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Family Medical Care

NSCH provides excellent care to a diverse patient population with complex medical, social and behavioral health needs.

Population(s) Served
Families
Economically disadvantaged, low-income, and poor people

NSCH provides excellent care to a diverse patient population with complex medical, social and behavioral health needs. NSCH patients are 28% Hispanic/Latino, 61% White/Non-Hispanic and 10% unidentified. Males comprise 43% of NSCH’s patients and females 57%. Approximately 8% of NSCH’s patients are under 19 years of age, 80% are between 20 and 64 and 12% are over 64. Nearly 95% of NSCH’s patients live at or below 200% of poverty. Thirty-six percent of patients seeking healthcare at NSCH reported that they would be best served in a language other than English.

Population(s) Served
Economically disadvantaged, low-income, and poor people
Unemployed, underemployed, and dislocated people

NSCH is the primary source of healthcare for a diverse population. 14,073 persons in nearly 54,000 visits are served annually. NSCH patients are 28% Hispanic/Latino, 61% White/Non-Hispanic and 10% unidentified. Males comprise 43% of NSCH’s patients and females 57%. Approximately 8% of NSCH’s patients are under 19 years of age, 80% are between 20 and 64 and 12% are over 64. Nearly 95% of NSCH’s patients live at or below 200% of poverty. Thirty-six percent of patients seeking healthcare at NSCH reported that they would be best served in a language other than English.

Population(s) Served
Economically disadvantaged, low-income, and poor people

NSCH is the primary source of healthcare for a diverse population. 14,073 persons in nearly 54,000 visits are served annually. NSCH patients are 28% Hispanic/Latino, 61% White/Non-Hispanic and 10% unidentified. Males comprise 43% of NSCH’s patients and females 57%. Approximately 8% of NSCH’s patients are under 19 years of age, 80% are between 20 and 64 and 12% are over 64. Nearly 95% of NSCH’s patients live at or below 200% of poverty. Thirty-six percent of patients seeking healthcare at NSCH reported that they would be best served in a language other than English.

Population(s) Served
Economically disadvantaged, low-income, and poor people

NSCH is the primary source of healthcare for a diverse population. 14,073 persons in nearly 54,000 visits are served annually. NSCH patients are 28% Hispanic/Latino, 61% White/Non-Hispanic and 10% unidentified. Males comprise 43% of NSCH’s patients and females 57%. Approximately 8% of NSCH’s patients are under 19 years of age, 80% are between 20 and 64 and 12% are over 64. Nearly 95% of NSCH’s patients live at or below 200% of poverty. Thirty-six percent of patients seeking healthcare at NSCH reported that they would be best served in a language other than English.

Population(s) Served
People who abuse drugs, alcohol, or other substances

NSCH is the primary source of healthcare for a diverse population. 14,073 persons in nearly 54,000 visits are served annually. NSCH patients are 28% Hispanic/Latino, 61% White/Non-Hispanic and 10% unidentified. Males comprise 43% of NSCH’s patients and females 57%. Approximately 8% of NSCH’s patients are under 19 years of age, 80% are between 20 and 64 and 12% are over 64. Nearly 95% of NSCH’s patients live at or below 200% of poverty. Thirty-six percent of patients seeking healthcare at NSCH reported that they would be best served in a language other than English.

Population(s) Served
Economically disadvantaged, low-income, and poor people

Based in Salem High School and Peabody Veterans Memorial High School

Population(s) Served
Students

Located in Bentley Academy, Collins Middle School, Nathaniel Bowditch School, Bates Elementary School and the Peabody Learning Academy

Population(s) Served
Students

Where we work

Accreditations

PCMH - Patient-Centered Medical Home Level 3 2017

Affiliations & memberships

PCMH PRIME Certified 2018

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of practicing nurse practitioners

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of practicing physician assistants

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of practicing medical doctors

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Charting impact

SOURCE: Self-reported by organization

Five powerful questions that require reflection about what really matters - results.

What is the organization aiming to accomplish?

Healthy People | Vibrant Communities

Become an employer of choice. Build or lease a new state of the art facilities in Salem and Peabody. Advocate for the health of our patients and communities to influence decisions and policies at the local, state, and federal levels. Become a health center of excellence for community-based care. Ensure NSCH’s financial sustainability and growth.

Family medical care, dental services, behavioral health care, care management, pharmacy, Medication Assisted Treatment (substance abuse treatment) and health insurance enrollment services. NSCH’s excellent care is delivered by board-certified Physicians, Nurse Practitioners, and Physician Assistants. The health center also employs highly qualified dentists, dental hygienists, and licensed behavioral health therapists, including psychiatrists. NSCH has ten service sites: Salem Family Health Center, the largest and highest volume site; Peabody Family Health Center; Gloucester Family Health Center; Salem High School and Peabody Veterans Memorial High School (school-based health centers); Bentley Academy, Collins Middle School, Nathaniel Bowditch School, Bates Elementary School and the Peabody Learning Academy (all behavioral health services only).

In the short term, we are monitoring patient health outcome indicators and working to improve them. In the longer term, we are working on community health indicators such as unnecessary emergency department visits, substance abuse treatment on demand, lower rates of high blood pressure, diabetes, obesity, to name a few.

Outcomes Highlights: 1. Cervical cancer screening up from 49% (2017) to 62% 2. Flu vaccination rates have increased from 6.9% to 12.4% 3. Patients with uncontrolled diabetes (i.e. A1c > 9.0) or without an A1c tested has decreased from 35% to 33%

Financials

North Shore Community Health Inc
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
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  • Compare nonprofit financials to similar organizations

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This organization has no recorded board members.

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Keywords

community health care