DOVE (DOmestic Violence Ended), Inc.
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Emergency Shelter and 24-Hour Hotline
DOVE operates an 18-bed emergency shelter for victims and their children and a 24-hour hotline that provides information and support to callers. Callers may be victims, a health or social service provider, or someone concerned about a loved one.
Community-Based Individual Advocacy Services
Community Advocates provide crisis intervention, risk assessments, safety planning, education, supportive counseling, guidance for housing and independence goals, and supported referrals to third party services as needed.
Psycho-Educational and Support Groups
Groups are open to clients on a range of topics such as “DV 101,” Healthy Relationships, Healthy Coping Strategies, Economic Self-Sufficiency, Healing with Yoga, and Creative Writing. Groups are available through DOVE’s Community Services Office and in collaboration with other community organizations.
Civilian Domestic Violence Advocacy Services
DOVE advocates based in the Quincy, Randolph, Dedham, Norwood, Milton, and Holbrook Police Departments work with victims identified through police domestic violence calls and offers information and support related to restraining orders and a variety of advocacy services. They also solicit feedback from victims about the police departments' response to the incident and uses this information to provide feedback and to inform training and protocol improvements.
Legal Advocacy Services
Legal Advocates and Staff Attorneys operate a Legal Helpline as well as provide legal advice and limited representation to domestic violence victims in Quincy District Court as well as in Probate & Family Court matters regarding restraining orders, divorce, child custody, child support, and other related matters
Community Outreach and Education
DOVE offers presentations, workshops, and training on a variety of topics. Audiences include community service providers, religious organizations, businesses, and civic groups. Further, DOVE hosts public awareness activities throughout the year and conducts a comprehensive, 35-hour domestic violence awareness training twice annually in the fall and spring. The training is open to community residents, service providers, and prospective volunteers. DOVE has tripled both the number of trainings and the number of training participants over the past three years. We believe this is a clear indication of the increasing demand to learn more about domestic violence and ways to respond and assist in prevention efforts.
DOVE’s Teen Healthy Relationships/Dating Violence Prevention Program, YouthSpeak, was established in 2006 and operates in four Norfolk County High Schools – Quincy, North Quincy, Randolph, and Holbrook. The program is designed to engage Juniors and Seniors as peer counselors and educators, and to provide educational activities for all students throughout each school year.
Children's Services
Domestic violence or partner abuse in the home affects the entire family system and children often feel that impact. The Children’s Program at DOVE provides long-term therapeutic counseling for ages 3-18 utilizing a variety of modalities including: play, parent-child, attachment-focused, story-telling, and traditional one on one counseling.
The Children’s Program works closely across DOVE’s various programs and with external child focused systems such as schools, the Department of Children and Families and other therapeutic supports. Support groups are offered intermittently throughout the year.
LGBTQIA+ Services
DOVE’s LGBQ/T Program offers identity-specific counseling services which are affirming and knowledgeable about the unique challenges faced by LGBQ/T survivors of domestic or partner violence, including a support group for LGBQ/T survivors.
Lesbian, gay, bisexual+, trans, and queer individuals experience domestic or partner violence at rates equal to or greater than straight, cisgender individuals. Between 25%-33% of LGBQ/T people experience partner violence at some point in their lifetime. Transgender individuals experience especially high rates of violence, with the 2015 U.S. Transgender Survey reporting that over half (54%) of transgender respondents had experienced partner violence.
Chinese Advocacy Program
Cultural and linguistic barriers are often present in survivor’s consideration to seek help and access services. It is DOVE’s mission to partner with diverse communities, families, and individuals impacted by partner abuse from all backgrounds.
Considering the remarkable representation of Asian communities, particularly Chinese immigrants in DOVE’s catchment area, DOVE provides culturally and linguistically specific, client-centered, and trauma-informed supportive counseling, advocacy, and assistance to survivors seen through DOVE’s community-based services in one or more of the following:
Emotional support
Culturally specific danger assessment and safety planning
Crisis intervention
Connecting survivors with internal and external services and referrals, e.g. legal and immigration, housing, healthcare, and benefits advocacy
Psycho-educational and/or support groups
Where we work
External reviews
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of clients served
This metric is no longer tracked.Totals By Year
Related Program
Community-Based Individual Advocacy Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Through Community-Based Advocacy, Children's Services, Civilian Domestic Violence Advocacy , Legal Advocacy , Quincy/Dedham District Court Outreach , and 24-Hour Hotline
Number of bed nights (nights spent in shelter)
This metric is no longer tracked.Totals By Year
Related Program
Emergency Shelter and 24-Hour Hotline
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Our Emergency Shelter supports program participants to ground themselves after crisis or a period of homelessness. DOVE Support Staff helped to ensure the safety of program participants 365 days/year
Number of people who received presentations on healthy relationships
This metric is no longer tracked.Totals By Year
Related Program
Community Outreach and Education
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Through Outreach Presentations and Trainings, YouthSpeak Presentations on Dating Abuse, and YouthSpeak Peer Educators in High School Programs
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
GOAL 1: Develop a culture that embraces diversity of opinion, transparency, and accountability, consistent with DOVE’s values.
GOAL 2: Ensure that recruitment, hiring, onboarding, and development of staff and board promote diversity, equity, and inclusion.
GOAL 3: Strengthen our long-term financial stability to ensure that DOVE can effectively execute its mission.
GOAL 4: Adapt DOVE programs and services to be more responsive to the needs of the diverse communities and survivors in our catchment area.
GOAL 5: Acquire a new property to modernize and expand shelter capacity and potentially co-locate other services.
What are the organization's key strategies for making this happen?
GOAL 1: Develop a culture that embraces diversity of opinion, transparency, and accountability, consistent with DOVE’s values.
A. Clarify organizational processes around decision-making and accountability
B. Establish and integrate concrete processes for addressing conflict and harm
C. Create and strengthen practices that promote open communication, productive dialogue, and understanding of varied viewpoints
GOAL 2: Ensure that recruitment, hiring, onboarding, and development of staff and board promote diversity, equity, and inclusion.
A. Build and maintain a diverse pool of candidates through targeted networking
B. Develop an unbiased hiring and selection process
C. Create justice and equity-focused training and development plans for staff and board
D. Establish succession plans for staff and board that reflect a commitment to justice and equity
GOAL 3: Strengthen our long-term financial stability to ensure that DOVE can effectively execute its mission.
A. Broaden and deepen current donor relationships
B. Attract diverse individual and organizational donors through strategic and intentional contacts
C. Articulate a clear case for support that describes DOVE’s important work and invites donors to increase their investment
D. Increase revenue from private foundation grants
E. Establish a term endowment with a $1M donor gift
GOAL 4: Adapt DOVE programs and services to be more responsive to the needs of the diverse communities and survivors in our catchment area.
A. Identify the varying needs of survivors and communities and tailor services accordingly
B. Ensure that outreach and communications are accessible
C. Expand outreach and services to under-resourced communities
D. Grow connections to resources that help establish survivor independence and safety
GOAL 5: Acquire a new property to modernize and expand shelter capacity and potentially co-locate other services.
A. Define program needs and corresponding building requirements
B. Establish a team to identify potential properties
C. Assess donor portfolio and conduct feasibility study
D. Launch a capital campaign to raise necessary funds
E. Secure building and operationalize
What are the organization's capabilities for doing this?
DOVE aims to fulfill our mission and live up to our values through the advancement of these goals and strategies over the next four years. The Board of Directors and senior leadership will actively use the plan to guide our work and will assess progress at regular intervals, measuring performance against set targets. While we intend to achieve our five goals, we acknowledge that our plan is a living and breathing document that will need to be adjusted along the way to account for changes in the environment in which we operate.
What have they accomplished so far and what's next?
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
-
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
-
Which of the following feedback practices does your organization routinely carry out?
We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
-
What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection
Financials
Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more
about GuideStar Pro.
Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
DOVE (DOmestic Violence Ended), Inc.
Board of directorsas of 01/18/2024
Stephanie Neal-Johnson
Ashlee Carter
Glenn Ricciardelli
Tina Karunaratne
Craig Klein
Olvia Moorehead-Slaughter
Monique Nugent-Okallo
Desiree Patrice
Beth Porter
Kassandra Tat
Scottie Gordon
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
-
Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 03/15/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.