Codman Square Health Center Inc

Dorchester Center, MA   |


To serve as a resource for improving the physical, mental and social well-being of the community.

Ruling year info


Principal Officer

Ms Sandra Cotterell

Main address

637 Washington Street

Dorchester Center, MA 02124 USA

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NTEE code info

Community Health Systems (E21)

Ambulatory Health Center, Community Clinic (E32)

Public Health Program (E70)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Health issues disproportionately affect CSHC's patient population -- especially our patient's who are racial, ethnic, and linguistic minorities. Across almost every measure of public health, residents of our service area are more likely than average to experience a wide range of health disparities, including diabetes, cardiovascular disease and associated risk factors, obesity, asthma, cancer, disparities in maternal and women’s health, disparities in child and adolescent health, behavioral health challenges, substance use, oral health disparities, HIV/AIDS, and Hepatitis C.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Behavioral Health Integration

CSHC provides high quality integrated and specialty behavioral health and substance use disorder (SUD) services for adults and children. CSHC provides integrated therapy, psychiatry, and social services for children and adults, and provides the same services in our specialty clinic for patients with serious mental illnesses (SMIs) who may benefit from and have the capacity to engage in longitudinal appointment-based care. Social work therapists partnered with community health workers are embedded in our primary care departments and embedded with specialty teams providing substance use services and HIV services. The social work therapist and CHWs are available by warm hand off to see patients who have visits with primary care providers. The clinicians may provide brief interventions, provide short-term therapy, or refer for longer-term management in our specialty behavioral health department or with outside agencies, based on the individual need of the patient.

Population(s) Served

CSHC provides high quality integrated and specialty Substance Use Disorder (SUD) Services services for adults and adolescents. Behavioral health (BH) clinicians and specialized SUD counselors provide integrated services embedded in primary care departments to patients by warm hand off from the primary care provider. CSHC offers a variety of SUD services, including age appropriate harm/risk reduction, age appropriate counseling, support for abstinence, outpatient management of withdrawal symptoms, and individual and group treatment counseling and case management. In response to the opioid epidemic in Massachusetts and our service area, CSHC currently provides medication assisted treatment (MAT) services for patients with opioid use disorder (OUD), including buprenorphine maintenance and injectable long-acting naltrexone. The MAT program provides patient-centered care to those with both opioid and alcohol use disorder, and provides regular visits with a primary care provider, a complex care nurse, a community health worker, and an integrated BH therapist.

Population(s) Served

CSHC provides routine HIV screening for adolescents and adults at primary care visits and provides specialty care for patients living with HIV in our internal medicine primary care department. CSHC provides primary care and specialty HIV/AIDS care to over 180 patients living with HIV/AIDS. CSHC offers comprehensive HIV/AIDS services to patients and to the community at large. HIV/AIDS services available include Education and Outreach, HIV/AIDS routine testing, HIV/AIDS specialty clinical care, clinical and social services case management, and a psychosocial support group.

Population(s) Served

CSHC provides maternal and women’s health care within our primary care practice. Prenatal and postpartum care is provided by nurse midwives, family physicians, and contracted OB/GYN’s with the support of clinical and case management teams, gynecologic care is provided by contracted OB/GYN’s, and family planning is provided by all primary care providers in conjunction with a full-time family planner.

Population(s) Served

Since inception CSHC has prioritized access to dental care for vulnerable populations, especially children. CSHC operates a comprehensive onsite dental clinic providing preventative and restorative treatment, by specially trained dentists, supported by dental hygienists and dental therapists. Our dentists educate primary care providers about pediatric oral health and have worked with primary care teams and prompts and questions about oral health are embedded in the EHR at all well-child visits.

Population(s) Served

CSHC offers complete family eye care including comprehensive eye exams, treatment for eye diseases, evaluation and treatment for cataracts and glaucoma, low vision service and contact lens fitting and care.\

Population(s) Served

Where we work


Joint Commission on Accreditation of Healthcare Organizations (JCAHO) - Ambulatory Care Accreditation 2013


Boston Mayor’s Innovation in HealthCare Award 2011

City of Boston

Level 3 Patient Centered Medical Home 2015

National Committee for Quality Assurance (NCQA)

Top 100 Women-Led Business 2016

The Commonwealth Institute


Health Policy Council

Affiliations & memberships

National Association of Community Health Centers (NACHC) 2000

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of health outcomes improved

This metric is no longer tracked.
Totals By Year
Population(s) Served

No target populations selected

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

CSHC is an innovative leader in regional and national efforts to provide a proactive, comprehensive, and holistic approach to health care – that of promoting a culture of health to truly improve the health of the community. CSHC has built on and strengthened the community’s assets for more than 40 years. CSHC first opened its doors in 1979 with the mission to serve as a resource for improving the physical, mental, and social well-being of the community. For years, CSHC has considered the reduction in commonly experienced and community-wide health disparities as the cornerstone for success.

CSHC’s effort to provide care and reduce disparities includes a 3-pronged approach:
1) Addressing access indicators for the target patient population by hosting essential services onsite, such as radiology, pharmacy, dental, and behavioral health services that low-income and minority populations typically struggle to obtain.
2) Reaching up the causal chain to create programs that address the social determinants of health, known to be major contributing factors for poor health outcomes in our target population. This includes case management services and a partnership-oriented approach linking patients to social services that are instrumental in addressing social determinants of health.
3) Maintaining a robust multi-lingual capacity and implementing hiring practices developed to ensure that the staff profile reflects CSHC’s patient population.

As a Federally Qualified Health Center, CSHC is required to have a framework and process to collect, track and report on a set of clinical measures of health and wellness as determined by the Health Resources Services Administration of the U.S. Department of Health and Human Services. To do this we track and monitor information on patient health status and clinical measures using an Electronic Health Record. Measures we track and report on include diabetes, hypertension, cardiovascular disease, cancer, prenatal care, low birth weight, childhood immunization, behavioral health, oral health, weight assessment, tobacco use, and asthma.

In 2018, CSHC served 22,630 patients through 113.265 visits, including 76,700 medical visits, 12,998 dental visits, 10,295 mental health visits, 5,438 vision services visits, 2,333 substance use disorder visits, 2,376 enabling services visits, and 3,125 other professional services. The Health Resources Services Administration (HRSA) closely monitors CSHC's progress through 16 Clinical Quality Measures. In 2018, CSHC made progress toward these established benchmarks and was recognized by HRSA for leadership providing services in a patient-centered manner.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    SMS text surveys, Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, Staff find it hard to prioritize feedback collection and review due to lack of time,


Codman Square Health Center Inc

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The people, governance practices, and partners that make the organization tick.


Connect with nonprofit leaders


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  • Access beautifully interactive analysis and comparison tools
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Connect with nonprofit leaders


Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Codman Square Health Center Inc

Board of directors
as of 11/4/2019
SOURCE: Self-reported by organization
Board chair

Mr. Robert MacEachern

Home for Little Wanderers

Term: 2018 - 2020

Robert MacEachern

Home for Little Wanderers

Marva Serotkin

The Boston Home

Garvin Warden

Greenwood Memorial Methodist Church

Ardis Vaughan

Shawmut Environmental, LLC

Thabiti Brown

Codman Academy Charter Public School

Julia Charley

Affiliated Computer Services, Inc.

Isaac Colbert


Egobudike Ezedi

Empowerment Christian Church

Charles O'Hara


Katherine Bowes

Arter Financial Strategies

Emmett Schmarsow

Elder Services of Boston

Sandra Warren


Stephen Weymouth

Stephen J. Weymouth and Associates

Desiree Otenti

Blue Cross Blue Shield of Massachusetts

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 11/04/2019

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.


The organization's leader identifies as:

Race & ethnicity
Black/African American/African
Gender identity
Female, Not Transgender (Cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity


Sexual orientation

No data


No data