The Food Bank of Western Massachusetts, Inc.

aka The Food Bank   |   Hatfield, MA   |


The mission of The Food Bank of Western Massachusetts is to feed our neighbors in need and lead the community to end hunger.

Ruling year info


Executive Director

Mr. Andrew Morehouse

Main address

P.O. Box 160 97 N. Hatfield Rd.

Hatfield, MA 01038 USA

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NTEE code info

Food Banks, Food Pantries (K31)

Nutrition Programs (K40)

Human Services - Multipurpose and Other N.E.C. (P99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Same as our mission statement: To feed our neighbors in need and lead the community to end hunger

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Food Distribution

The Food Bank of Western Massachusetts is the umbrella organization for the emergency food network in our region to feed monthly an average of 89,000 people at risk of hunger. In 2019, we distributed more than 12 million pounds of food -- enough for about 10 million meals to nourish families, children, elders, and adults.

Our warehouse and delivery services provide healthy food to households at risk of hunger through local feeding assistance programs such as food pantries, meal sites, shelters and directly to households in neighborhoods with high rates of food insecurity and to elders at local senior centers.

Our work includes:
• Food distribution to approximately 175 local food assistance sites

• Direct food delivery service to 52 food assistance sites that cannot afford to come to The Food Bank warehouse to pick up food

While we are constantly seeking innovative, long-term ways to address hunger and food insecurity, The Food Bank’s unique role is to serve as the region's clearinghouse to meet the immediate need for healthy food among our most vulnerable neighbors -- elders on fixed incomes, veterans and their families, households with children, people with disabilities and even working families struggling to live on minimum wage incomes.

Population(s) Served

Since 1983, Brown Bag: Food for Elders has been one of The Food Bank’s core programs made possible by the work of nearly 700 volunteers, most of them elders themselves. 7,000 elders with lower incomes across western Massachusetts’ four counties participate in the program, receiving a free bag of healthy groceries once a month at one of 100 distribution sites in towns and cities in our region.

Nutritious Brown Bag groceries enable elders to make easy meals and eat a balanced diet, which is especially important to mitigate nutrition-related diseases such as diabetes and hypertension.

Population(s) Served

The Food Bank’s SNAP Outreach and Enrollment assists food insecure households to determine their eligibility and to apply for Supplemental Nutrition Assistance Program benefits (formerly known as food stamps). This 100% federal resource is underutilized in Massachusetts. Last year, we assisted 1,367 individuals to apply for monthly SNAP benefits of which 958 individuals received benefits representing a total economic impact of $2.2 million annually to our local economy.

Our nutrition education encourages participants to purchase healthy food with their SNAP benefits, which may only be used to purchase unprepared food items. Federal and state authorities closely monitor SNAP for fraud and abuse.

Population(s) Served

The Mobile Food Bank distributed bi-weekly or monthly 1.8 million lbs. of healthy food (the equivalent of 1.5 million meals), primarily fresh produce, directly to 30,689 (unduplicated) individuals at 26 distribution sites in high-poverty areas with high rates of child food insecurity.

Population(s) Served

Hunger is not simply about the lack of food; it is also about the lack of nutritious food.

Households that experience or are at risk of hunger are also likely to be malnourished due to lack of access to nutritious foods such as lean meats, fruits, vegetables and whole grains. A lack of adequate transportation and full-line grocery stores within walking distance, combined with an abundance of fast food restaurants and processed foods, have created "food deserts” in low-income areas, with a measurable negative impact on health and nutrition. These characteristics are highly correlated with increased rates of obesity, diabetes, heart disease, premature death, and other health problems.

The Food Bank’s Nutrition program offers thousands of food-insecure residents a variety of approaches to help them develop healthier eating and shopping habits.

Taste tests and healthy recipes: Food Bank staff offer nutrition consultation during food distribution hours at food pantries, meal sites, Brown Bag for Elders sites and our Mobile Food Bank. When residents visit these sites for meals or groceries, they can also access resources including basic nutrition tips and healthy meal planning suggestions; taste healthy recipes prepared with food pantry ingredients; and get recipes to combine these ingredients with more whole grains, lean proteins, vegetables, and spices.

Nutrition Education: Free workshops on basic nutrition and healthy eating serve the staff of emergency food programs to guide them in offering better choices to their visitors; help community members at emergency food sites provide more nutritious food to their families; and assist elders at our Brown Bag sites in fulfilling their unique dietary needs.

ServSafe: The Food Bank regularly offers ServSafe certification training courses to member agency staff at a significantly discounted rate, to ensure that staff at food preparation sites have received the required food safety training.

Nutrition Tips: "From the Food Bank Kitchen” articles are written bi-weekly and are included in The Food Bank’s NewsBites publication sent to all member agencies. These are also posted on our website and provide a great source for easy, healthy nutrition ideas and recipes.

Population(s) Served

Agency Relations is responsible for recruiting and screening new local feeding programs to become members of The Food Bank's programs and for monitoring and inspecting our 175 existing member programs of our region's emergency food network

Through Agency Relations, we also provide capacity building workshops, networking support to share best practices, and guidance to develop growth plans in order to receive financial support to achieve them.

Population(s) Served

At The Food Bank, we lead the community to end hunger by advocating for change, bringing issues of hunger to the forefront and facilitating collaboration to advance long-term solutions. We regularly educate the public through speaking engagements, the media and social media. We also actively recruit volunteers to participate in our many programs and learn about The Food Bank and hunger in our region.

In 2017, we launched a Coalition to End Hunger, involving diverse thought leaders and organizations from across our region based on an Action Plan to end hunger prepared by a Task Force during a one-year planning process. The Coalition's three priorities are: 1) Erase the stigma associated with hunger; 2) Develop a mechanism to provide integrated services for those who need them (see "Food Insecurity Screening and Referral Initiative"), and 3) Advocate for public policy that will address the underlying causes of hunger. Our public policy priorities are located on our website ( under "Advocate" in the "Get Involved" section.

For more information on the Coalition to End Hunger, visit:

Population(s) Served

Since 1992, The Food Bank has owned a 59-acre farm in Hadley, MA, which is renown for its "Hadley loam" -- among the richest soils in the world. We partner with a local organic farmer (Mountain View Farm CSA) to grow organic vegetables on 34 acres. In lieu of cash rent, the farmer gives us about 113,000 lbs. of fresh organic vegetables that we distribute to local feeding sites.

In March 2020, The Food Bank purchased a second Food Bank Farm also in Hadley. This new 142-acre farm in Hadley builds on the success of our first Food Bank Farm also in Hadley. It represents our unique approach to food banking not to rely exclusively on donated food from food retailers and commodities from state and federal governments. Instead, it is an investment in local farmland for farmers to strengthen our local food economy while also providing a reliable source of healthy organic food for those who need it most—especially during these difficult times.

Like the existing 59-acre Food Bank Farm, which we have owned since 1992, we contract local farmers who grow organic vegetables for the community, including households at risk of hunger. In lieu of cash rent, The Food Bank receives a share of the harvest, agreed upon in advance. In this case, instead of partnering with a Community Supported Agriculture (CSA) farmer who sells shares to shareholders, the farmers of the new Food Bank Farm 2.0 will sell most of their share of the harvest to schools in high-poverty school districts.

Population(s) Served

Spawned by the Coalition to End Hunger, this initiative was piloted over five months in 2017. The Food Bank partners with the Holyoke Health Center (HHC) and other social service organizations to address food insecurity among HHC pediatric patients and their families. Health providers used a nationally-validated two-question food insecurity screening to refer patient families to The Food Bank who screen positive.

The Food Bank provides these families with access to healthy food in their neighborhood, nutrition education, assistance with SNAP applications (if not already receiving SNAP benefits), and direct referrals to wrap around services at other social service organizations that assist them housing, education, job training and many other underlying causes of hunger.

The Public Health Institute of Western Massachusetts conducted an evaluation of the pilot initiative and concluded that patients, providers and social service partners deemed it very successful, and an important contribution to improving patient health as well as food security.

Currently, The Food Bank is expanding this initiative to other health providers in our region.

For more information, visit:

Population(s) Served

Where we work


Leadership in Energy and Environmental Design (LEED) 2008

U.S. Green Building Council

Affiliations & memberships

Feeding America

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

1. To distribute every year more healthy food to more people.
2. To provide everyone at risk of hunger the same amount of healthy food regardless of where they live.
3. To increase the availability of nutritious food to our neighbors in need.
4. To equip our region's network of food assistance providers with the capacity to feed more healthy food to more people more equitably.
5. To lead the community to end hunger through food assistance, education, advocacy and collaborative solutions that address the underlying causes of hunger so that we can "shorten the line" for food assistance.

1. FEED our neighbors in need by providing more meals to more people more equitably.
2. LEAD and engage the community to end hunger
3. STRENGTHEN The Food Bank and the Network to operate responsibly, effectively, safely and sustainably

We have :
• A committed and professional staff and volunteer Board of Directors focused on our strategic plan
• Established and effective relationships with 175 independent local food assistance and other community partners, including faith, for-profit and non-profit organizations as well as municipal, state and federal government.
. Burgeoning Coalition to End Hunger of diverse community partners committed to addressing the underlying causes of hunger through public policy advocacy, integrating social services with nutrition assistance, and a public education/awareness campaign to erase the stigma associated with hunger.
• Strong and growing support from public and private donors of food, funds and friends (1,000 volunteers at all levels)
• Strong cash flow
• Financial assets to support emergencies, existing capital replacement and improvements
• Support from Feeding America – the nation's association of food banks – and our peer food banks in New England

In fiscal year 2019, we:

1. Distributed 12.1 million lbs. of food -- the equivalent of 10.1 million meals -- to more than 207,000 individuals
Expanded our Mobile Food Bank truck service to 26 distribution sites, providing fresh vegetables and other food items to feed tens of thousands of individuals at risk of hunger
2. Assisted more individuals (1,367) to apply and receive SNAP benefits than the previous year (29% increase) so that they could purchase food to feed their families
3. Provided nutrition education to thousands of youth, adults and elders so that they could eat healthier food and stretch their food dollars.
4. Facilitated the Coalition to End Hunger to address the underlying causes of hunger, including expanding our Food Insecurity Screening & Referral Initiative with a local community health center (
5. Advocated successfully for several state programs and policies that increased access to healthy food for vulnerable food-insecure populations


The Food Bank of Western Massachusetts, Inc.

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The people, governance practices, and partners that make the organization tick.


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Connect with nonprofit leaders


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  • Analyze a variety of pre-calculated financial metrics
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  • Compare nonprofit financials to similar organizations

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The Food Bank of Western Massachusetts, Inc.

Board of directors
as of 6/13/2020
SOURCE: Self-reported by organization
Board chair

Mr. Jacqueline Charron


Term: 2012 - 2020

Jacqueline Charron


Michael Papaleo

C&S Wholesale Grocers

Alan Peterfreund

SageFox Consulting Group

David Pinsky


David Lusteg

Merrill Lynch

Erica Flores

Skoler, Abbott & Presser, P.C.

William Davila

Center for Human Development

George Newman

Big Y Foods, Inc.

Anne McKenzie

Hadley Public Schools

Vasilios Tourloukis

Radiology & Imaging

Ann Barker

Quonquont Farm

Charlotte Boney

Baystate Health

Jose Escribano

Brightwood Elementary School - Springfield

Bruce Shaw

New Hope Pentecostal Church

Shannon Yaremchak

Corporation for Public Management

Beth Young

Stop & Shop Supermarket

Sarah Eisinger

Harold Grinspoon Foundation

William Grinnell

Webber & Grinnell Insurance

Julia Sorensen

Cooley Dickinson Healthcare

Willette Johnson

Clem DeLiso, Jr.

Pioneer Cold Logistics

William Harju

USA Hauling & Recycling

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes