Lazarus House, Inc.
Opening Doors Out of Poverty
Programs and results
What we aim to solve
Lazarus House serves families and individuals who are poor, homeless or at risk, and underserved. We operate in Lawrence, MA. Based on the most recent U.S. Census data, Lawrence’s median household income is $44,619 while Massachusetts’ is $81,215; 22% of Lawrence residents of all ages live below the federal poverty line, as do 27% of children. Lawrence residents rank as the most rent-burdened in Essex County, with rent consuming 40% of median household income. Lawrence residents are also disproportionately un- and underemployed. Lawrence’s unemployment rate has been high relative to Massachusetts consistently since 1991; in June 2020, during the COVID panic, unemployment soared aboe 30%. Homelessness and housing instability impact health, psychological well-being, educational advancement, and wage-earning capacity. Our services, which meet essential needs, while prioritizing individual needs and dignity, remove our Guests' practical and psychological barriers to stability.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Shelter/Housing
Shelter was the first service Lazarus House offered when we opened in 1983. It remains one of our core interventions today. Our two housing programs offer stability and hope to more than 100 unduplicated parents and children every year:
-The Emergency Shelter, with 5 private family suites, accommodates up to 25 parents and children.
- Capernaum Place provides up to 24 months of transitional housing to 18 families. Residents pay 30% of gross income in rent. Two permanent units house single adults with disabilities. At any given time, 55-60 residents live at Capernaum Place.
Lazarus House’s housing programs combine structure, personal accountability, and trauma-informed support to foster life change. The Masters-level bilingual/bicultural advocates identify each family’s strengths, goals, and progress. Case management includes crisis intervention, connections to community resources, translation and housing search. Enrichment activities foster wellbeing, joy and belonging.
Food Services
Lazarus House’s Food Services programs stand at the epicenter of our efforts to help guests of all ages improve their health, well-being, and ability to utilize opportunities to build economic stability.
-The Soup Kitchen serves 250-300 hot, nourishing breakfasts and lunches every day of the week plus a light supper on Friday.
-The Wednesday Food Pantry provides grocery bags containing several days’ worth of healthy food to an average of 1,100+ households per week and fills emergency orders as needed.
-The Food Pantry staff provided nearly 2,300 families with supermarket gift cards and holiday food baskets in 2020.
-Numerous services, connections to providers, and free essentials are available through the Soup Kitchen.
Partnerships with our regional food bank, supermarkets, food manufacturers, restaurants, farms, food salvage programs, and community groups who run food drives enable us to provide a diverse, high-quality selection on a very modest cash budget.
Thrift Store
An outlet for clothing and household necessities, a welcoming home for gently used items donors no longer need, and a place where neighbors can shop with dignity, Lazarus House's thrift store provides high-quality clothing, housewares, furniture, and other items at very low cost to residents of one of Massachusetts' poorest cities. Every item sold in our Thrift Stores is donated by individuals, businesses, faith communities, schools, civic groups and other generous groups. We distribute 250-300 vouchers every year to assist individuals and families who have experienced house fires, natural disasters, domestic violence, or face other urgent need. Thrift store sales generate revenue for Lazarus House programs and services.
Advocacy
Advocacy lies at the core of Lazarus House's food and shelter programs. Our skilled advocates, most of whom are licensed mental health professionals, help guests take the next step toward greater independence and well-being. Our advocates help guests access basic toiletries and clean clothes and also help them connect with resources both inside and outside the organization: -Shelter and housing programs
-Education and employment assistance
-Financial and legal assistance.
-Substance abuse and mental health treatment.
-Benefits enrollment.
-And unconditional emotional support.
Lazarus House's emphasis on advocacy as a core component of service delivery--rather than an add-on--distinguishes our program from many others.
Community Resources
Our newest program, which grew out of the great volume of walk-up services requested by Soup Kitchen Guests, provides assistance and opportunity to Guests who are not residents of our housing programs. Services include:
-Onsite urgent care provided by visiting nursing staff.
-Referrals to medical treatment and behavioral health services.
-Housing assistance and connections to homelessness prevention resources, including the Lazarus House shelter.
-Connections to public benefits, including Veterans Benefits, MassHealth, SSDI, etc.
-The basics, such as toiletries, socks, infant care items, or simply a listening ear.
Where we work
Awards
Celebration of Excellence - Community Service 2011
Enterprise Bank
Extreme Esteem Recognition 2011
Self Esteem Boston
Charitable Award 2010
Massachusetts Bankers Association
Excellence in Community Development 2008
Massachusetts Housing Investment Corporation
The Senator Paul Tsongas Award for Exemplary Service 2003
Federal Executive Board - Greater Boston
Tikkun Olam Award 2001
Merrimack College
Book of Golden Deeds Award 2016
Exchange Club of Lawrence
External reviews

Photos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of homeless participants engaged in housing services
This metric is no longer tracked.Totals By Year
Population(s) Served
Age groups, Ethnic and racial groups, Family relationships, Social and economic status
Related Program
Shelter/Housing
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Two factors impacted the decline in 2020 numbers: COVID greatly reduced turnover in the pgms & Shelter renovations transformed the 8 bedrooms to 5 private family suites, reducing bed #'s from 41 to 25
Number of youth and families for whom a strengths-based assessment is completed
This metric is no longer tracked.Totals By Year
Population(s) Served
Age groups, Ethnic and racial groups, Social and economic status, Family relationships
Related Program
Shelter/Housing
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Laz. House conducts assessments with all heads of household. Because we are focusing on serving families rather than single adults, the total # of households receiving assessments has decreased.
Number of low-income families housed in affordable, well-maintained units as a result of the nonprofit's efforts
This metric is no longer tracked.Totals By Year
Population(s) Served
Age groups, Family relationships, Ethnic and racial groups, Social and economic status
Related Program
Shelter/Housing
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Lazarus House provides 24 months of transitional housing to LI families. COVID impacted families' mobility into permanent housing, somewhat reducing turnover & the number of unique households served/
Number of households that obtain/retain permanent housing for at least 6 months
This metric is no longer tracked.Totals By Year
Population(s) Served
Family relationships, Social and economic status, Ethnic and racial groups
Related Program
Shelter/Housing
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
Families move into permanent housing from Lazarus House's shelter and transitional housing program. The impacts of COVID impeded families' mobility during 2020.
Number of clients receiving the grocery shopping services
This metric is no longer tracked.Totals By Year
Population(s) Served
Health, Ethnic and racial groups, Social and economic status
Related Program
Food Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
These numbers are not unduplicated.
Number of meals delivered
This metric is no longer tracked.Totals By Year
Population(s) Served
Ethnic and racial groups, Health, Social and economic status
Related Program
Food Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
These metrics reflect total meals served by Lazarus House's Soup Kitchen (not unduplicated numbers).
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
The overall goal of Lazarus House is to help families and individuals living in poverty meet their basic survival needs, regain their dignity and increase their capacity for long-term stability. Lazarus’s House’s vision is to create a community in which the violence of poverty no longer exists. Lazarus House provides a full continuum of services that offer nourishment, stability, comfort, and dignity to our guests. All our programs and services align with this goal.
Food Programs Goals:
-Provide high-quality, nourishing, culturally appropriate meals and groceries to all who come to us in need, in a setting of dignity and respect.
-Connect guests to additional resources to improve their health and stability.
Housing and Shelter Goals:
Whether Guests stay in our shelter for several nights or live in our transitional residence for two years we strive to:
-Provide safe, dignified, appropriate shelter and housing to families.
-Help guests meet their basic material needs to facilitate saving
-Increase their capacity, through case management and life skills development, to lead healthy, stable and productive lives in their own housing.
Community Resource Goals:
-Provide low-barrier services, on a walk-in basis, to community members who need free basic goods, such as personal care items, or assistance managing a variety of life challenges.
Thrift Store Goals:
-Make available highly affordable and high-quality clothing, housewares, and furniture at our three thrift stores. When guests have been displaced by fire, natural disasters, or other crises, we provide vouchers for free clothing, 300 or more per year.
Over nearly 39 years of operation, we have maintained a fundamental commitment to the dignity of every guest we serve, every volunteer who helps us, and every benefactor and relationship that supports us. We live our mission “to restore dignity and self-respect to people who are poor and in dire need.” Our advocates work with and support guests as they move out of poverty. We also expect our guests to take responsibility for rebuilding their lives.
What are the organization's key strategies for making this happen?
Food Programs
With 7 FT and 6 PT staff, we operate:
-A Soup Kitchen, serving breakfast and lunch daily, 250-300 meals per day.
-A Wednesday “guest choice” Food Pantry, which provides groceries to 1,000+ households per week and fills emergency orders.
A wide array of partnerships enable us to meet the high community need with 95-99% donated food.
Shelter and Housing
Lazarus House operates a 5-unit, recently renobated emergency shelter for families. Capernaum Place accommodates 18 families for up to two years and two single adults with disabilities on a permanent basis. All participants benefit from:
-Individual case management.
-Life skills workshops.
-Vocational guidance and access to educational resources.
-Housing search assistance and tenancy skills education.
-Financial literacy and financial asset building opportunities.
-Health screenings, connection to primary care, and behavioral health services.
-Recreational activities and outings, birthday and holiday celebrations, and other normative experiences.
Three expert case managers oversee our housing programs, assisted by support staff. The Shelter is staffed 24 hours a day.
Community Resources
Our Community Resource Specialist helps 2,800+ guests per year, on a drop-in basis, access a multitude of resources available at Lazarus House or through partnering providers.
Thrift Stores
Our attractive, culturally responsive thrift store offers highly affordable seasonal, high-quality gear. The store distributes free items when available, builds a sense of community, and serves as a conduit to other Lazarus House programs.
What are the organization's capabilities for doing this?
First, Lazarus House is anchored by solid community roots. We were founded by a small group of Lawrence residents, united by their faith and their resolve to address the great hardship they observed in their community. Thirty-seven years after we first opened our doors, we remain true to our grassroots origins, drawing on a broad base of individuals, businesses, civic groups, task forces, and faith communities who partner with us in our work.
Second, Lazarus House relied on community input to guide our programmatic growth. For example, we opened our Soup Kitchen when we learned of the paucity of daytime services for unemployed homeless adults. In the early 2000’s, we opened our transitional housing program in response to guests’ feedback about the difficulty of bridging shelter and permanent housing and to address the dire shortage of decent affordable housing in the community. Today, we continue to rely on guidance from participants and our community partners to identify and respond to service gaps. These collaborations ensure true wrap-around care while avoiding duplication of services.
Third, we recognized early on that coupling such basic services as food, shelter, and clothing with those that help to mitigate financial and social vulnerability is the most effective way to guide people out of poverty. Thus, our shelter and housing programs offer a rigorous menu of case management, practical skill-building, and opportunities to build residents’ financial capacity and wellbeing across multiple dimensions.
Finally Lazarus House’s knowledgeable and compassionate staff is our most valuable asset. Our 2011-2013 Capital Campaign enabled us to hire additional case management staff, notably a Director of Advocacy and a Community Resources Coordinator. We are well served by bilingual and bi-cultural staff throughout the organization, including all supervising case managers, who have masters’ degrees in the human services field. Fifty percent of Lazarus House employees come from the community we serve; some have also journeyed out of homelessness and understand first-hand the trauma of poverty.
What have they accomplished so far and what's next?
Lazarus House opened its doors in March 1983 as a shelter with five beds and an all-volunteer staff. Over the years, we have added services to more comprehensively meet the needs of those in our community who experience poverty, hunger, and homelessness:
1984: We opened our first thrift store, to enable people to access clothes and household necessities at very affordable prices and to generate revenue for the organization.
1986: The Good Shepherd Soup Kitchen began serving meals.
1987: Our Food Pantry began operating in our shelter driveway.
2007: We opened Capernaum Place, a transitional residence for families.
2010: We relocated our Food Pantry to a permanent building and offered Guests the dignity of selecting food in a supermarket-style setting.
2011: Our first Culinary Program trainees graduated to gainful employment in the field.
2020: Lazarus House completely renovated the shelter building, turning the 8-bedroom, 41-bed facility into 5 self-contained suites for families.
2021: Lazarus House broke ground on a major renovation of our Soup Kitchen, allowing us to meet the great increase in demand for supplemental meals and walk-in service.
During nearly 39 years of operation, we have maintained a fundamental commitment to the dignity of every guest we serve, every volunteer who helps us, and every funder who supports our work and our community. Our advocates work with and support Guests as they move out of poverty. By providing support and resources, we help Guests take responsibility for rebuilding their lives.
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Lazarus House, Inc.
Board of directorsas of 05/18/2022
Mr. Rick Crowley
Self Employed
Term: 2021 - 2023
Ms. Riley Quinn Doherty
Staples, Inc.
Term: 2020 - 2022
Peter Gori
St. Augustine Parish
Robin Gorski-Routhier
Helfrich Brothers Boiler Works
Paul MacDonald
MTM Insurance Associates
Steve Normandin
AMD Global Telemedicine
Olguida Emelissa Sacchetti
Greater Lawrence Family Health Center
Andrew Botti
McClane Middleton
Maureen Smith
Free Christian Church
Tom Burkardt
Retired
Andrew Armata
Andy Armata Worldwide
Linda Benjamin
Community Volunteer
Lindsay Boddy
Essex County District Attorney's Office
Rick Crowley
Contract CFO
Riley Quinn Doherty
Staples, Inc,
Howard Mandell
Congregation Beth Israel
Anne Sisto
George P. Johnson Experience Marketing
Mike Curran
Archdiocese of Boston
Art Durkin
Keller Williams Realty Success
Todd Johnson
USI Insurance Services LLC
Olivia Rosa
Lawrence Community Works
Jesus Suriel
Enterprise Bank
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
No data
Equity strategies
Last updated: 10/19/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.