PLATINUM2023

Revitalize Community Development Corporation

Rebuilding our Community Since 1992

aka Revitalize CDC   |   Springfield, MA   |  www.RevitalizeCDC.com

Mission

"Revitalizing homes, neighborhoods and lives through preservation, education and community involvement." We believe in a safe, healthy and energy-efficient home for everyone. Revitalize CDC performs critical repairs, modifications and rehabilitation on the homes and non-profit facilities of low-income families with children, military veterans, the elderly and people with disabilities.

Ruling year info

1994

President & CEO

Colleen Loveless

Main address

1145 Main Street, Suite 107

Springfield, MA 01103 USA

Show more contact info

Formerly known as

Rebuilding Together Springfield, Inc.

Christmas in April

EIN

04-3172737

NTEE code info

Other Housing, Shelter N.E.C. (L99)

Housing Rehabilitation (L25)

Health - General and Rehabilitative N.E.C. (E99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Revitalize CDC performs critical repairs, modifications and rehabilitation on the homes of low-income families with children, the elderly, military veterans and people with special needs. We believe in a safe and healthy home for everyone.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

JoinedForces

JoinedForces, in partnership with businesses, civic organizations and other nonprofit agencies provides veterans and their families with critical repairs and modifications on their homes to help make them remain safe, healthy and energy-efficient. This is all done in a surrounding that offers integrity, dignity, and hope. We deeply appreciate the service of our nation's military.

Population(s) Served
Veterans
Economically disadvantaged people

The Healthy Homes Project is a collaboration with Baystate Health's Pulmonary Rehab Department, Public Health Institute of Western Massachusetts, Pioneer Valley Asthma Coalition and Square One. Our two licensed and certified Healthy Homes Assessors completed assessments and interventions on homes and rental units to eliminate asthma triggers for children and adults suffering from asthma.

Population(s) Served
Economically disadvantaged people
People with diseases and illnesses

Rebuilding homes, nonprofits, playgrounds and creating community gardens on one city block with the help of over 90 supporters and 1,200 volunteers.

Population(s) Served
Economically disadvantaged people
People with physical disabilities

Where we work

Accreditations

NAACP Greater Springfield - Community Service Award 2018

Certified Healthy Homes Assessment Organization 2018

Construction Supervisor License 2018

Certified Community Development Corporation by the Commonwealth of Massachusetts 2018

Community Housing Development Organization (CHDO) by the City of Springfield, Massachusetts 2018

Population-based Urban and Rural Community Health (PURCH) UMASS Medical Student Site 2018

Certified Aging in Place Specialists (CAPS) 2021

Community Health Workers (CHW) 2021

Integrated Pest Management (IPM) Specialists 2021

Trans Inclusion 2021

Racial Equity 2022

Awards

Healthcare Hero for collaboration and innovation in health and wellness in Old Hill Neighborhood 2018

Business West

External assessments

Evaluated via the Impact Genome Project (2019)

Affiliations & memberships

World Habitat Awards - International Commendation #GreenNFit Neighborhood Rebuild 2018

World Habitat Awards - Bronze Award #GreenNFit Neighborhood Rebuild 2019

NCCJ - Ethel Griffin Social Justice Award 2019

EPA Children's Health Environmental Award - Pioneer Valley Asthma Coalition (Revitalize CDC Member) 2019

Business West 40 Under 40 Award - Myles Callender Construction Manager/Healthy Homes Assessor 2019

Business West Inaugural Women of Impact Award - Colleen Loveless 2018

MACDC - Community Investment Award 2018

Massachusetts Association of CDCs (MACDC)- Ethel Griffin Community Service Award 2020

Business West Healthcare Hero Award for Collaboration in Health & Wellness for DASHH Program 2021

Black Springfield COVID-19 Coalition - Ethel Griffin Woman of Distinction 2022

CHD (Center for Human Development) & Springfield Thunderbirds "Game Changer" Award - Colleen Loveles 2022

Number of children who have the skills necessary to maintain personal health

This metric is no longer tracked.
Totals By Year
Related Program

Healthy Homes

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

RCDC works with the Healthcare System to help educate children on asthma self-management that also includes housing interventions that include repairs, remediation and supplies such as an air purifier

Number of people no longer living in unsafe or substandard housing as a result of the nonprofit's efforts

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

RCDC performs critical repairs, modifications and rehabilitation on the homes of low-income families so that they are able to live in an accessible, safe, healthy and energy-efficient home.

Number of households that retain permanent housing for at least 6 months

This metric is no longer tracked.
Totals By Year
Related Program

#GreenNFit Neighborhood Rebuild

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

RCDC helps reduce the risk of homelessness and foreclosure along with helping to preventing the elderly being forced to leave their home for a long-term care facility.

Number of veterans with PTSD served

This metric is no longer tracked.
Totals By Year
Related Program

JoinedForces

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

RCDC helps to make homes accessible, safe, healthy and energy-efficient for military veterans who are aging or suffering from their injuries due to their service.

Number of health outcomes improved

This metric is no longer tracked.
Totals By Year
Related Program

Healthy Homes

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

RCDC's Healthy Homes Program helps to improve individuals suffering from asthma and COPD by cooperating with the healthcare system. The goal is to reduce or eliminate asthma triggers.

Number of health/hygiene product and/or tools of care (mosquito nets, soap, etc.) administered

This metric is no longer tracked.
Totals By Year
Related Program

Healthy Homes

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

RCDC educates individuals on the use of health supplies and distributes them to their home. An example of supplies include: air purifiers, dehumidifiers, HEPA Vacuums, green cleaning supplies.

Number of older adults where emergency room admission is prevented

This metric is no longer tracked.
Totals By Year
Related Program

Healthy Homes

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

RCDC collaborates with Occupational Therapists to complete assessments on homes of aging adults. After the assessments, we complete modifications to help prevent trip and fall hazards.

Number of emergency meals provided

This metric is no longer tracked.
Totals By Year
Related Program

Healthy Homes

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

RCDC has added deliveries of food from local pantries for those suffering from food insecurity. This service has been added to our Healthy Homes Program.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

We leverage the investments of donors, grantors and volunteers to make significant home repairs that stabilize neighborhoods, reduce the risk of homelessness, strengthen the tax base, and allow elderly homeowners to "age in place."

Revitalize CDC offers “Affordable Housing Redevelopment Services" in the areas of energy-efficiency, safety, accessibility and healthy homes. The emphasis and focus is on making meaningful improvements to homes that help reduce energy use, save money, and create an accessible, safe, healthy and sustainable living environment for our residents and the community.

Preservation of Affordable Homeownership since 1992 - #GreenNFit Neighborhood Rebuild
Example scope of work include the following:

HVAC oil to natural gas heat conversions and solar
New roofs
Energy-efficient windows, doors and appliances
Water-saving plumbing fixtures
Electrical
Mold remediation, lead abatement and pest control
Interior and exterior painting
Age-in-Place and accessibility modifications including ramps
Curb Appeal
Resident & Community Engagement

REO Rehab Program

REO or Real-Estate Owned properties are generally acquired as a result of a foreclosure. Revitalize CDC rehabs the property making them energy-efficient, safe and healthy and then makes the home available for purchase to a low-income and/or first-time homebuyer. The family is required to complete first-time homebuyer education and counseling classes.

JoinedForces Military Veterans Services

Revitalize CDC focuses on home repair project work for military veterans in need. The focus is making their homes safe, healthy, accessible and energy-efficient. In addition, the program refers veterans to other types of support services.

DASHH - Doorway to an Accessible, Safe & Healthy Home

Revitalize CDC is improving housing conditions for adults and children with asthma and makes home improvements that allow seniors to safely remain in their home.

The Green & Healthy Homes is a partnership with Baystate Health, Public Health Institute of Western Massachusetts, Pioneer Valley Asthma Coalition, City of Springfield, Holyoke Medical Center and the EPA.

Since 1992 Revitalize CDC has repaired over 1,100 homes with 12,000 volunteers investing $41 million into the cities of Chicopee, Holyoke and Springfield and throughout the Pioneer Valley of Western Massachusetts.  

Revitalize CDC performs free critical repairs, modifications and rehabilitation on the homes of low-income families with children, military veterans, elderly and people with disabilities.
 
We leverage the investments of Western Massachusetts-area donors, grantors and volunteers to make significant home repairs that stabilize neighborhoods, reduce the risk of homelessness, maintain the tax base, and allow elderly homeowners to age in place.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

Revitalize Community Development Corporation
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Revitalize Community Development Corporation

Board of directors
as of 07/19/2023
SOURCE: Self-reported by organization
Board chair

John Robinson

Experis IT

Term: 2020 - 2023

Matthew Bannister

PeoplesBank

Nicole Kane

Springfield Housing Authority

Delores Culp

Recipient/Military Veteran

Sylena Echevarria

Voya Finanical

Ben Leonard

Wells Fargo

Joseph Kulig

Florence Bank

Marcia McFarland

Blue Cross Blue Shield of Massachusetts Emeritus

Lizzy Ortiz

Trinity Health of New England

Moyah Smith

People's United Bank

Christina Sousa

TD Bank

Gary Stone

Go Graphix & Trinity United Methodist Church

Colleen Loveless

Revitalize CDC, President & CEO, Ex Officio

Gregg Desmarais

TD Bank

Vanessa Cofer

MassMutual

Denise Schoen

Baystate Health

Jody Gross

Health New England

Michele Welch

Embrace Home Loan

Jason Niles

Berkshire Bank/Military Veteran

Sherleen Crespo

Westfield Bank

Vanessa Pabon-Hernandez

New England Public Media

Dewayne Kelly

Rocky's Ace Hardware

Cherelle Rozie

Trinity Health of New England

Chrissy Kiddy

PeoplesBank

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 4/19/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 04/13/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.