PLATINUM2023

Beverly Bootstraps

Embrace Educate Empower

Beverly, MA   |  http://www.beverlybootstraps.org

Mission

Beverly Bootstraps provides critical resources to families and individuals so they may achieve self-sufficiency. We offer emergency and long-term assistance including: access to food, housing stability, adult and youth education, counseling and advocacy. We are community funded and supported.

Ruling year info

1995

Executive Director

Mrs. Sue Gabriel

Main address

35 Park Street

Beverly, MA 01915 USA

Show more contact info

EIN

04-3254507

NTEE code info

Emergency Assistance (Food, Clothing, Cash) (P60)

Food Banks, Food Pantries (K31)

Youth Development Programs (O50)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Beverly Bootstraps is a leading social service agency, serving low-income individuals and families in the Greater Beverly community. We are here to assist those in need in both their short-term needs (relief of hunger, immediate financial assistance and seasonal programs such as backpacks and holiday gifts) and long-term needs (adult education classes and youth and family support services). Our goal is to increase the number of individuals and families that are able to sustain their lifestyle without the assistance of organizations like ours.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Food Assistance

The Food Assistance programs at Beverly Bootstraps includes our Food Pantry, Mobile Market, Weekend Food, Refrigerated Food Lockers, Community Meals and Senior Delivery

Food Pantry - Clients may visit our pantry once every 7 days. Our full choice food pantry is open 4 days a week.

Weekend Food - This program provides pre-packed bags of healthy food to food insecure students attending Beverly Public Schools who are at-risk of not having enough food on the weekend and during school vacations.
 
Mobile Market - This free farmer's market provides eligible households with fresh fruit and vegetables. 

Senior Delivery - Bi-weekly delivery of pre-packed bags of food to the Council on Aging and weekly delviery of food to home-bound individuals.

Refrigerated Food Lockers - Food insecure community members can order food online and pick-up food from an automated refrigerated locker 24/7 with an access code.

Population(s) Served
Economically disadvantaged people
Unemployed people

Our Case Management team provides resources and referrals for individuals and families who are at risk of homelessness. The primary goal is to stabilize families by helping them maintain their current housing and to provide support and access to clothing, goods and food. Financial support is available on a case by case basis for rent, heat and utilities. Additionally, case managers assist clients in signing up for SNAP benefits, DTA, health benefits and creating a personalized plan for each client to help them establish stability and, if possible, sustainability. Clients utilizing case management services are referred to our food pantry, adult education classes and youth and family programs to assist them in overcoming the root causes and inter-connected issues of food insecurity, financial instability and shortfalls in education and job skills. Tax Preparation - Free tax preparation is offered to low-income families.

Population(s) Served
Economically disadvantaged people
Unemployed people

The adult education classes at Beverly Bootstraps assists unemployed, underemployed and those in need of furthering their education to obtain employment or increase wages. The Career and College Readiness program provides clients with the tools necessary for employment or to study at the college level. The program offers individualized tutoring, resume writing and support, assistance applying and readying for college and access to computers to help people enter the work force or obtain higher paying employment.  The HiSET test preparation and English language classes are often the first opportunity our clients have in obtaining the skills necessary to achieve self-sufficiency.   Clients utilizing adult education classes are referred to our food pantry, case management and youth and family programs to assist them in overcoming the root causes and inter-connected issues of food insecurity, financial instability and shortfalls in education and job skills.

Population(s) Served
Economically disadvantaged people
Unemployed people

The youth and family programs at Beverly Bootstraps provide children from low income families the opportunity to feel equal to their peers by providing them with school supplies to start the academic year, opportunities for summer camp, and a holiday gift program for families that extends to the broader community.  Additionally, we provide youth with Weekend Food Bags and the opportunity to visit our Food Pantry on a more frequent basis. Clients utilizing youth and family programs are referred to our food pantry, case management and adult education classes to assist them in overcoming the root causes and interconnected issues of food insecurity, financial instability and shortfalls in education and job skills.

Population(s) Served
Economically disadvantaged people
Unemployed people

Where we work

Awards

Non-Profit of the Year 2013

Greater Beverly Chamber of Commerce

Non-Profit of the Year 2015

Essex County Community Foundation

4 Star Rating 2019

Charity Navigator

Platinum Seal of Transparency 2019

GuideStar

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

We annually serve over 4,000 individuals in the Greater Beverly community who are in need of assistance through our food programs, case management, adult education and youth and family programs.

Number of families served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

The number of families we serve on an annual basis.

Total number of volunteer hours contributed to the organization

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Volunteers are a huge part of how we deliver services to those in need in our community. Without them, we would not be able to serve as many or have as many programs. 2022 hours effected by Covid.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Beverly Bootstraps is committed to serving people in financial distress. Our programs address our clients’ financial stability through an individualized services approach. Clients are able to directly access programs that respond to their immediate need. Once connected, clients can choose to use services discreetly or as part of a larger, holistic approach to their situation. This individualized, coaching model allows the agency to address clients in a dignified and collaborative way resulting in our clients’ situation improving short-term and, when possible, affecting their long-term sustainability.

1. Access: Making programs accessible to people who need them. Food pantry distributions happen four days per week for a total of 20 hours of distribution, classes and tutoring are available throughout the week and custom to the student and tutor. Case Managers work 5 days per week and hours include morning and evening. Tax appointments are available evenings and weekends.
2. Stability: Staff members have a goal of collaborating with clients in order to stabilize their situation. Examples: creating a plan with a client to use the food pantry as often as they are eligible; encouraging students to attend classes regularly; making a plan to continue rent payments after an emergency payment has been made on a client’s behalf.
3. Sustainability: When we have a client who has the opportunity to create a plan to be sustainable long term, we work to make this happen. Examples: A 75 year-old single man with limited, fixed income might find sustainability by using our food pantry regularly so that he can use other funds to pay the taxes on his home. A 32 year-old single mother might join the HiSET Preparation program in order to achieve her high school equivalency exam. This can lead to college classes or a certificate program that can increase her wages enough for her to maintain her household budget without assistance.

Beverly Bootstraps has been successfully serving people in the community for close to 30 years. Since the inception of the organization, our approach to clients has been as individuals with unique needs and situations. This respectful, partnering approach creates an unencumbered opportunity for the client to make progress immediately. For our clients, small improvements lead to more connections and more aggressive goals.

Following our Strategic Direction, the organization has been responsive during COVID-19 and pivoted programs accordingly. As the pandemic continues, with more and more people vaccinated and "living with COVID" vs. the shutdowns in the past, the organization is reimagining programming.
1. More robust case management will begin with a Case Management Supervisor being hired in FY22 and adjusting how the case managers respond to clients from a discreet problem solving model to a long term supportive model.
2. Already, the organization has incorporated more access to the food pantry, increasing visits from once every other week to once per week.
3. A focus on adult education programs will likely result in hybrid learning - taking the best of the virtual experience and adding back the in-person one to one learning option.
4. The organization is emphasizing College and Career Readiness to support our clients/students in their pursuit of better employment options.
5. Beverly Bootstraps has added to the service area in order to respond to need in adjacent communities.
6. As need is greater, the organization has grown it's seasonal programs to accommodate more children in our back to school supply program and our holiday gift program, and more households in our free low-income tax preparation program.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to get honest feedback from the people we serve, It is difficult to identify actionable feedback

Financials

Beverly Bootstraps
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Beverly Bootstraps

Board of directors
as of 03/06/2023
SOURCE: Self-reported by organization
Board chair

Ms. Meredith Sobol

Community Member

Term: 2023 - 2025

Mark Munoz

Edward Cahill

Laurence Chase

The Fitzie Foundation

Melissa Dane

Brookwood School Parent's Association

Jeffrey Roberts

Nutter, McClennen & Fish, LLP

Allan Huntley

Retired, 501 Partners

Amanda Dobbins

Teachstone, Inc.

Meredith Sobol

Community Member

Marilyn Kramer

Brown & Brown

Allison Dollery

Affiliated Managers Group

John Hall

Carolyn Lackey

Jessica Waggett

SeniorCare, Inc.

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 2/10/2021

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female
Sexual orientation
Decline to state
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

Equity strategies

Last updated: 02/10/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.