Health—General & Rehabilitative

Baystate Health Foundation Inc

Advancing Care, Enhancing Lives.

SPRINGFIELD, MA   |  https://www.baystatehealth.org/giving

Mission

Our mission is to improve the health of the people in our communities every day, with quality and compassion. With a focus on quality, safety, value, and experience, Baystate is not only a keystone of our region – we are also a national leader in healthcare.

Ruling year info

2001

Vice President of Philanthropy, Baystate Health and Executive Director, Baystate Health Foundation

Mr. Scott Berg

Main address

280 CHESTNUT ST

SPRINGFIELD, MA 01199 USA

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EIN

04-3549011

Cause area (NTEE code) info

Fund Raising and/or Fund Distribution (E12)

Hospitals and Primary Medical Care Facilities (E20)

Community Health Systems (E21)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Baystate Health Foundation is working to address the financial needs of the Baystate Health System.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Baystate Health

Baystate Health is a not-for-profit integrated health system headquartered in Springfield, Massachusetts, serving Western Massachusetts and the Knowledge Corridor Region of Massachusetts and Connecticut. The system has 4 hospitals, over 80 medical practices, and 25 reference laboratories. With 12,000 employees[1] including 1,600 physicians, it is one of Massachusetts' largest employers.[1] Baystate also owns the for-profit insurer Health New England.

Population(s) Served
General/Unspecified

Baystate Home Health provides high quality care, expressly tailored to meet each patients’ needs. Our home health team works together to ensure a safe and swift recovery from illness, accident, or surgery in the comfort of home. Baystate Hospice offers medical expertise through our extensive network of caregivers to support patients facing a serious or life limiting illness. Each patient and family is cared for by our certified and experienced nurses, therapists, social workers, hospice aides, spiritual and bereavement counselors, and volunteers. This care team works together, with both the patient and family, to bring understanding, comfort, dignity and a sense of peace, as each patient journeys towards the final stage of life. We provide services throughout western Massachusetts counties including Hampden, Hampshire and Franklin and cites from Greenfield to Springfield and Plainfield to Brimfield.

Population(s) Served
General/Unspecified
Caregivers

Baystate Franklin Medical Center is a not-for-profit 89-bed hospital in Greenfield, Massachusetts. Rooted in a rich tradition of almost 125 years of service and accountability, our highly skilled team is committed to advancing care with our state-of-the art facilities and technology. Baystate Franklin houses a new $26 million surgical center and the talented surgical teams of the Baystate Health network. Our spacious pre-surgery, recovery, and family waiting areas offer privacy and comfort with natural light, healing gardens, and other amenities. Our multidisciplinary approach gives you access to specialists from across the Baystate Health system, offering comprehensive and collaborative medical treatments close to home.

Population(s) Served
General/Unspecified

Baystate Wing Hospital offers a broad range of medical, surgical, and psychiatric services. Our expanded, comprehensive Emergency Department (ED) provides comprehensive emergency services for adults and children around the clock. The ED includes a six-bed critical care unit and is a primary stroke center designated by the Massachusetts Department of Public Health. We're recognized for stroke care with the Get With the Guidelines® Target: Stroke Honor Roll Elite Silver Plusquality achievement award from the American Heart Association. Our hospital offers comprehensive, personalized, and high-quality inpatient and outpatient behavioral health and addiction treatment services through the Griswold Behavioral Health Center and the Center for Geriatric Psychiatry. Baystate Medical Practices located in Belchertown, Ludlow, Monson, Palmer, Wilbraham, and Ware offer extensive outpatient services and primary care in the Baystate Wing Hospital service area with specialists in adult family medicine, internal medicine, and pediatric medicine.

Population(s) Served
General/Unspecified

Baystate Noble Hospital (Baystate Noble) is a 91-bed acute care community hospital helping people in the Greater Westfield community. We offer direct access to world-class technology, diagnostics, and specialists. Together, we passionately work to ensure that you have access to exceptional healthcare, close to home. Our skilled and compassionate nurses and medical support staff offer an ideal combination of “high tech” and “high touch,” complementing an outstanding team of doctors. The newly-renovated Fowler Unit provides behavioral health services such as suicide screening and assessments.

Population(s) Served
General/Unspecified

Baystate Children's Hospital (BCH), a 110-bed and 57-bassinette hospital located within Baystate Medical Center, is the only accredited full-service children’s hospital in western Massachusetts and provides primary and advanced medical care to babies, children, and adolescents and their families.

Population(s) Served
Children and youth (0-19 years)
General/Unspecified

Baystate operates three community health centers which serve residents in the city of Springfield, MA. They are Baystate Brightwood Health Center Centro de Salud, Baystate High Street Health Center and Baystate Mason Square Health Center. The majority of the patients seen at these patients, approximately 85% receive medicaid benefits.

Population(s) Served
General/Unspecified
Caregivers

Where we work

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Charting impact

SOURCE: Self-reported by organization

Five powerful questions that require reflection about what really matters - results.

What is the organization aiming to accomplish?

The Baystate Health Foundation raises funds to support all Baystate Health hospitals, facilities, programs, and services.

Baystate Health Foundation raises funds through a variety of methods, including annual giving, gifts of gratitude, tribute gifts, events, employee giving, gift and estate planning, and endowment.

The Baystate Health Foundation has a team of individuals that support our efforts to raise funds through annual giving, gifts of gratitude, tribute gifts, events, employee giving, gift and estate planning, and endowment.

Baystate Health Foundation's progress is measured by funds raised.

Baystate Health Foundation continues to support all Baystate Health hospitals, facilities, programs, and services through funds raised. The foundation continues to build awareness of the organization and it's events, philanthropic projects, and opportunities to give.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is the organization collecting feedback?

    We regularly collect feedback through: electronic surveys (by email, tablet, etc.), paper surveys, focus groups or interviews (by phone or in person), case management notes, community meetings/town halls, constituent (client or resident, etc.) advisory committees, suggestion box/email.

  • How is the organization using feedback?

    We use feedback to: to identify and remedy poor client service experiences, to identify bright spots and enhance positive service experiences, to make fundamental changes to our programs and/or operations, to inform the development of new programs/projects, to identify where we are less inclusive or equitable across demographic groups, to strengthen relationships with the people we serve.

  • With whom is the organization sharing feedback?

    We share feedback with: the people we serve, our staff, our board, our funders, our community partners.

  • What challenges does the organization face when collecting feedback?

    It is difficult to: it is difficult to get the people we serve to respond to requests for feedback, staff find it hard to prioritize feedback collection and review due to lack of time.

  • What significant change resulted from feedback

    Based on feedback, we implemented a new signage around the hospital making it easier for patients to find their way.

Financials

Baystate Health Foundation Inc
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

This organization has no recorded board members.

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 04/29/2020

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not Transgender (Cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 04/29/2020

Policies and practices developed in partnership with Equity in the Center, a project that works to shift mindsets, practices, and systems within the social sector to increase racial equity. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.

Keywords

Health care, medical, hospitals, patient care, health care innovation