Baystate Health is a not-for-profit integrated health system headquartered in Springfield, Massachusetts, serving Western Massachusetts and the Knowledge Corridor Region of Massachusetts and Connecticut. The system has 4 hospitals, over 80 medical practices, and 25 reference laboratories. With 12,000 employees[1] including 1,600 physicians, it is one of Massachusetts' largest employers.[1] Baystate also owns the for-profit insurer Health New England.

Baystate Home Health provides high quality care, expressly tailored to meet each patients’ needs. Our home health team works together to ensure a safe and swift recovery from illness, accident, or surgery in the comfort of home. Baystate Hospice offers medical expertise through our extensive network of caregivers to support patients facing a serious or life limiting illness. Each patient and family is cared for by our certified and experienced nurses, therapists, social workers, hospice aides, spiritual and bereavement counselors, and volunteers. This care team works together, with both the patient and family, to bring understanding, comfort, dignity and a sense of peace, as each patient journeys towards the final stage of life. We provide services throughout western Massachusetts counties including Hampden, Hampshire and Franklin and cites from Greenfield to Springfield and Plainfield to Brimfield.

Baystate Franklin Medical Center is a not-for-profit 89-bed hospital in Greenfield, Massachusetts. Rooted in a rich tradition of almost 125 years of service and accountability, our highly skilled team is committed to advancing care with our state-of-the art facilities and technology. Baystate Franklin houses a new $26 million surgical center and the talented surgical teams of the Baystate Health network. Our spacious pre-surgery, recovery, and family waiting areas offer privacy and comfort with natural light, healing gardens, and other amenities. Our multidisciplinary approach gives you access to specialists from across the Baystate Health system, offering comprehensive and collaborative medical treatments close to home.

Baystate Wing Hospital offers a broad range of medical, surgical, and psychiatric services. Our expanded, comprehensive Emergency Department (ED) provides comprehensive emergency services for adults and children around the clock. The ED includes a six-bed critical care unit and is a primary stroke center designated by the Massachusetts Department of Public Health. We're recognized for stroke care with the Get With the Guidelines® Target: Stroke Honor Roll Elite Silver Plusquality achievement award from the American Heart Association. Our hospital offers comprehensive, personalized, and high-quality inpatient and outpatient behavioral health and addiction treatment services through the Griswold Behavioral Health Center and the Center for Geriatric Psychiatry. Baystate Medical Practices located in Belchertown, Ludlow, Monson, Palmer, Wilbraham, and Ware offer extensive outpatient services and primary care in the Baystate Wing Hospital service area with specialists in adult family medicine, internal medicine, and pediatric medicine.

Baystate Noble Hospital (Baystate Noble) is a 91-bed acute care community hospital helping people in the Greater Westfield community. We offer direct access to world-class technology, diagnostics, and specialists. Together, we passionately work to ensure that you have access to exceptional healthcare, close to home. Our skilled and compassionate nurses and medical support staff offer an ideal combination of “high tech” and “high touch,” complementing an outstanding team of doctors. The newly-renovated Fowler Unit provides behavioral health services such as suicide screening and assessments.

Baystate Children's Hospital (BCH), a 110-bed and 57-bassinette hospital located within Baystate Medical Center, is the only accredited full-service children’s hospital in western Massachusetts and provides primary and advanced medical care to babies, children, and adolescents and their families.

Baystate operates three community health centers which serve residents in the city of Springfield, MA. They are Baystate Brightwood Health Center Centro de Salud, Baystate High Street Health Center and Baystate Mason Square Health Center. The majority of the patients seen at these patients, approximately 85% receive medicaid benefits.