Gaylord Hospital, Inc.

Think Possible.

aka Gaylord Hospital, Inc.   |   Wallingford, CT   |  WWW.GAYLORD.ORG

Mission

Gaylord's mission is to enhance health, maximize function and transform lives. Gaylord provides extraordinary care for your complex chronic medical issue or rehabilitation needs. What do you do after your car accident, stroke or brain injury, or you have chronic respiratory problems and your acute care hospital has stabilized you, but you need more care? You go to Gaylord Hospital in Wallingford, Connecticut. For more than a century Gaylord has been a premier provider of medical and rehabilitative care. Over 95% of our patients would recommend Gaylord to others. As donor Bob Fechtor says of the treatment his wife received after her paralyzing stroke: “Thanks to Gaylord, we had five more happy years together.”  

Ruling year info

1991

President & CEO

Ms. Sonja LaBarbera

Main address

50 Gaylord Farm Road PO Box 400

Wallingford, CT 06492 USA

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EIN

06-0646649

NTEE code info

Hospital (Specialty) (E24)

Rehabilitative Medical Services (E50)

Sports Training Facilities (N40)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Complex Medical Care

Complex Medical Care is for patients with serious medical issues due to illness or injury and who require 24-hour medical and nursing supervision. The medical division is staffed by hospitalists. The program also suits those who have generalized poor endurance and strength because of extensive surgical procedures, cancer, wounds, infections or other major organ or system problems.
Our services include:
• Ventilator weaning
• Post-operative organ transplant care
• Moderate sedation
• Cardiac telemetry
• Bronchoscopy
• Wound care team
• Radiology
• Central lines/PICC lines
• Laboratory services
• Chest tubes
• Peritoneal dialysis and hemodialysis
• Phlebotomy
• Bariatric care
• Destination vent training
• IV medications
• Blood transfusions
• ACLS certified nursing care
• Registered dietitian and nutritional counseling
• Clinical pharmacy services
•  24/7/365 coverage by physicians, nurses and respiratory therapists
• Accredited by the Joint Commission
• Gaylord Hospital has full facilities for pulmonary function testing and exercise tolerance studies

Population(s) Served
Adults
Adolescents

Rehabilitation is one of our hallmark services:
Brain Injury Program: Treats patients following brain injury following illness or accident. Our Early Recovery Program is for patients who are not yet able to tolerate an aggressive therapy schedule, but expected to progress. Neurological Rehabilitation: Is customized for disorders such as ALS, MD, MS, Guillain-Barré syndrome or post-polio syndrome  with goals to maximize function.Orthopedics Program: Often following a major multiple trauma with resulting musculoskeletal deficits or amputation.Spinal Cord Injury Program: Specialty programs for adults and adolescents who have experienced an injury, as well as those with nerve diseases and tumors affecting spinal function.Stroke Program:  Offers aggressive therapy and medical management for patients with functional deficits due to stroke. The Young Stroke Program is geared to those who will return to work or school.ONLY CARF accredited Stroke Specialty Program in CTOne of only 14 Model Spinal Cord Injury Centers in the country

Population(s) Served
Adults
Adolescents

The Traurig Transitional Living Center is an eight-bed residential care home on our campus for patients with acquired brain injury. It is the only center of its kind in Connecticut and 98% of Traurig residents return to the community. While residing in the transitional living facility, the residents receive aggressive day treatment therapy programs.

Population(s) Served
Adults
Adolescents

Gaylord has more than a century of experience in treating respiratory diseases and providing after-care programs to help people maintain their best quality of life. We provide a wide range of services under this program including ventilator patient care, ventilator weaning, tracheotomy care, family training for ventilator dependent patients who are going home, and COPD and Better Breathers support groups that are open to the public.

Population(s) Served
Adults
Seniors

Where we work

Accreditations

Joint Commission on Accreditation of Healthcare Organizations (JCAHO) - Hospital Accreditation 2021

Commission on Accreditation of Rehabilitation Facilities (CARF) - Medical Rehabilitation - 3 Year Accreditation 2020

Awards

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Gaylord Hospital/Gaylord Specialty Healthcare is a nonprofit specialty health care system headquartered in Wallingford, Connecticut, with a mission to enhance health, maximize function and transform lives. Since 1902, Gaylord’s Think Possible mindset and outstanding patient outcomes have brought considerable recognition as one of the nation’s top health systems for rehabilitation and medical care. Gaylord Specialty Healthcare is anchored by Gaylord Hospital, a 137-bed long-term acute care rehabilitation hospital, and includes Gaylord Outpatient Services in physical, occupational and speech therapy for patients who require diagnosis and treatment. Together, these offerings deliver a complete continuum of care driven by technology, research, clinical expertise and human compassion.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Constituent (client or resident, etc.) advisory committees,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,

  • With whom is the organization sharing feedback?

    Our staff, Our board,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

Gaylord Hospital, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Gaylord Hospital, Inc.

Board of directors
as of 06/22/2022
SOURCE: Self-reported by organization
Board chair

Mr. Connor Dolan

Fair Street Advisors

Term: 2020 - 2022

Peter Deckers

University of Connecticut Health Centers

Robert Mobeck

Principal, Olson Mobeck & Associates, Inc.

William Simione

Simione Consultants, LLC

Robert McHugh

Infiltrator Systems, Inc.

George Milne

BioStorage Technologies, Inc.

Ryan O'Connell

Bridgeport Hospital, Yale New Haven Health System

Gus Marchetti

Principal at MBI Company Group, LLC

Stephen Holland

Vice President and Chief Medical Officer Gaylord Hospital

Susan Whetstone

Retired

Michele Volpe

Bershstein, Volpe & McKeon, P.C.

Kim Healey

NewAlliance Foundation

Christopher Cartland

Trane

Diana Wakerley

Retired

Sonja LaBarbera

Gaylord Hospital, Inc.

Bo Bradstreet

Bohan & Bradstreet

Mary Pepe

Town of Greenwich

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Not applicable
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 6/22/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Decline to state
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 06/22/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.