FAMILY CENTERS INC

GREENWICH, CT   |  www.familycenters.org

Mission

Empowering Children, Adults, Families and Communities to Realize Their Potential.

Ruling year info

1955

CEO

Robert Arnold

Main address

40 Arch Street

GREENWICH, CT 06830 USA

Show more contact info

EIN

06-0646656

NTEE code info

Human Service Organizations (P20)

Mental Health Treatment (F30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

As an organization dedicated to helping residents of our communities overcome obstacles and realize their potential, Family Centers is committed to remaining a catalyst of change around the issue of racial justice and equity. Our entire organization is on a journey to grow in these areas, and a new strategic goal is being developed to provide direction on how we can impact these critical issues.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Care to Care

Care to Care works to provide health services to licensed child care and early learning centers in Stamford. The program is staffed by a Nurse Consultant and is designed to enhance the quality of licensed child care facilities by meeting the requirements of the State of Connecticut Department of Public Health Statutes and Regulations.

Services include CPR, First Aid, Medication and Epi-pen administration training (developed by Yale University School of Nursing), assessing school forms, safety, medication forms review, and other necessary reviews as required by statute. All services are designed to be affordable and are tailored to the unique needs of each provider.

Population(s) Served
Caregivers

Family Centers' Early Care and Education program is accredited by the National Association for the Education of Young Children (NAEYC). Accreditation by NAEYC is widely recognized as a distinction of the highest quality early care and education programs. Only eight percent of the nation's preschools earn NAEYC's stamp of approval. Family Centers' Early Care and Education program is one of two full day-full year program in Greenwich that maintains NAEYC accreditation.

All of our centers utilize Teaching Strategies Gold, a respected online assessment system, to track the growth and progress of our students. The objectives are aligned with the State of Connecticut's Early Learning Development Standards (ELDS). Lesson plans and individualized goals for each child are determined jointly with parents and teachers based on observations and assessments conducted in the classroom. Development benchmarks for each age group are also considered. Family Centers' curriculum is multi-sensory in approach and emphasizes discovery, cooperation and communication.

Population(s) Served
Families

Family Centers' Greenwich Head Start program provides preschool services to income-eligible families living in Greenwich with three- and four-year-old children. The curriculum-based program teaches children to understand letters, numbers and how to interact in a classroom setting.

Teachers also work on speech development and helps children of immigrant families learn English. An emphasis is also placed on parent involvement to encourage and support children's educational and social development.

In order to enroll their children in the program, families must meet income guidelines set forth by the Federal Government.

Population(s) Served
Families

The Nurturing Families Network (NFN) helps first-time parents manage the challenges of parenthood by providing a system of continuous care designed to promote positive parenting through telephone support, parenting groups as well as home visiting for eligible parents. NFN staff work in partnership with parents to enhance their strengths, provide education and create community connections. Participation in the program is free and voluntary for all families.

The Connecticut Children’s Trust Fund sponsors the Nurturing Families Network of family support programs existing in all birthing hospitals in Connecticut.

Population(s) Served
Families

School Based Health Centers (SBHC) are free-standing medical centers located in six high and middle schools in Stamford and Kids in Crisis in Greenwich.

Staffed by licensed nurse practitioners, clinical social workers, dental professionals and a health educator, SBHC provide on-site confidential physical, dental and mental health services to students enrolled in Stamford Public Schools.

Population(s) Served
Adolescents

The Young Parents Program supports pregnant teens and young mothers as they transition into their roles as parents. In addition to providing prenatal/parenting education and support, YPP clinicians help young parents further their educational and vocation goals.

Groups meet weekly in several Stamford schools. Home visits are also available.

To qualify for the YPP, teen mothers must live in Stamford and be enrolled in school.

Population(s) Served
Adolescents

For more than 30 years, the Center for HOPE has been one of the area's most respected and trusted resources for bereavement and critical illness support. The Center for HOPE provides comprehensive services for adults and children living with an illness, grieving a loss or coping with a life-altering circumstance. All counseling, support and education services are facilitated by specially-trained professionals in an atmosphere of hope and renewal.

Population(s) Served
Adults
Caregivers

Family Centers’ Counseling and Mental Health Services help individuals, groups, couples and families resolve a wide range of personal, relationship and mental health issues. As part of the counseling program, our Wellness & Prevention services offer an array of workshops and support groups on health and mental health as well as parenting.

We also offer crisis debriefing through our trained Trauma Response Team. Our team of clinicians can also work with your group or organization to arrange a customized presentation.

All services are facilitated by trained mental health professionals and are provided in our licensed and accredited centers located in Greenwich, Stamford and Darien. Day and evening hours are available.

Population(s) Served
Families

The Den For Grieving Kids provides a safe, caring place for children, teens and families to explore their feelings about the loss of a parent, sibling or other family member and begin the journey toward healing. Children and their families participate in groups led by professionals and trained volunteer facilitators.

The Den also offers support groups at area elementary, middle and high schools. The Den's focus is on supporting children and families and if necessary, our staff may refer family members for individual or group therapy at the Center for HOPE or within Family Centers' Counseling and Mental Health Program. Our professionals also provide trauma response services for community groups, schools or businesses.

The Den is a comprehensive bereavement resource center that does not charge a fee for participating individuals and families, and relies on over 50 volunteers and numerous charitable contributions to cover its operating budget. Our volunteers and donors help make The Den an important community of belonging, and we actively engage their support for its ongoing success.

Population(s) Served
Children and youth

Focus on K.I.D.S teaches high conflict divorcing or divorced parents how to interact in ways that focus on the needs of their kids to create a more peaceful atmosphere that helps parents and children better manage this critical event in their lives. The acronym "K.I.D.S.” stands for Knowledge, Insight, Decisions and Solutions.

Through a series of personalized sessions, a divorcing couple meets together with a trained parent counselor to learn specific communication and problem solving techniques that improves their co-parenting skills, reduces parental conflict and positively addresses their children's specific needs.

Population(s) Served
Parents

Through counseling and support, the Intensive Family Preservation Program helps families resolve conflicts and improve parenting skills when there is an imminent risk children being removed from the home due to instances of child abuse or neglect.

The Intensive Family Preservation Program is a 12-week program in which clinicians provide families with therapeutic and case management services for up to five hours each week. Family Centers partners with Family and Children's Agency of Norwalk to provide the program's services. The Intensive Family Preservation is a referral-based initiative funded by Connecticut Department of Children and Families.

Population(s) Served
Families

Mandated by Connecticut Superior Court, the Parenting Education Program (PEP) helps divorcing parents foster positive parenting following a divorce. Family Centers helps parents understand the challenges children face when the landscape of their family changes.

Through expert counseling, parents learn how they can help their children adjust to parent separation, provide cooperative parenting, conflict resolution and dispute management, visitation guidelines and stress reducing techniques.

Population(s) Served
Parents

Stamford CARES (Coalition for AIDS Resources, Education and Services) offers by direct service or through its community partners, access to health and support services to children, adolescents, adults and families living with HIV/AIDS in the Stamford region. Chief among these services is the provision of Medical Case Management, Early Intervention Services and Mental Health Counseling, where Stamford CARES staff members directly address barriers and disparities so that all people living with HIV/AIDS have access to life-saving medical care and long-term maintenance in care.

Stamford CARES is staffed by Medical Case Managers, Early Intervention Specialists, Licensed Clinical Social Workers and support teams who understand the challenges and difficulties unique to those living with HIV/AIDS and their families. Staff provide medical and substance abuse systems navigation, entitlement assistance, counseling, housing coordination and emergency financial assistance to those newly diagnosed with HIV/AIDS or long-term survivors.

The program’s primary goal is to ensure that those living with HIV/AIDS have access to and remain in medical care. For more information or to make a referral, call (203) 977-4848.

Free, confidential, rapid (same day results) HIV testing is also available at various locations throughout the Stamford community courtesy of the Stamford Health Department HIV Prevention Program.

Population(s) Served
Adults
LGBTQ people

WorkLife Solutions Employee Assistance Program (EAP) and Work-Life Services give employees confidential, 24-hour daily access to behavioral health professionals and community resources that help employees take care of their personal concerns so that they can reduce stress and focus on their work.

Population(s) Served
Adults

Operated in collaboration with Charter Oak Communities (the Stamford Housing Authority), Community and Supportive Services Program is designed to strengthen Stamford’s public housing communities by empowering residents to become active members and leaders within their communities and beyond. Through counseling, case management services, referrals to community agencies, community building, socialization and general support, the program helps families living in public housing achieve greater self-sufficiency and independence.

Our Resident Service Coordinators are onsite at Stamford public housing communities five days a week at public to help residents develop plans and take the necessary steps to reach their goals. By focusing on individual strengths and addressing personal and family needs, Resident Service Coordinators also work to utilize appropriate educational and vocational services to help residents obtain employment or improve their economic self sufficiency. For residents who are homebound, Resident Service Coordinators help to create support systems necessary in order to improve quality of life and ultimately maintain their independence.

Population(s) Served
Adults

The Family Self Sufficiency Program provides residents of the Greenwich Housing Authority or Charter Oak Communities the tools they need to attain economic self sufficiency. The program offers individualized support including vocational counseling, goal planning, job and life skills training and family counseling aimed at helping participants become economically independent.

We work with partner agencies in the area to identify potential employment, education, homeownership, childcare, transportation and self-improvement opportunities for participating families. Free computer training courses are also offered.

To further encourage self-sufficiency and financial development, the Greenwich Housing Authority and Charter Oak Communities have both established special escrow savings accounts for the program’s participants. Rather experiencing a rent increase as their income improves, participants are eligible to contribute the escrow account. All funds saved into these accounts are available to residents for any self-sufficiency related expenses at the conclusion of the five-year program.

Population(s) Served
Families

Friendly Connections is an innovative service for aging adults. Friendly Connections offers a variety of in-person and telephone-based services designed for the aging population. Friendly Connections is a great way for homebound and aging adults to continue to socialize, stimulate educational interests and stay connected with the community.

Population(s) Served
Seniors

Family Centers' Housing Resource Program locates and places clients living with long-term mental illness in safe, stable and affordable housing in lower Fairfield County. Program staff provides an array of supportive services necessary to maintain community living and prevent psychiatric hospitalizations.

In addition to providing housing, the program also assists clients gain community and government entitlements, and helps set up and furnish apartments.

Population(s) Served
Homeless people

Literacy Volunteers at Family Centers believes that access to education is critical to becoming economically self sufficient and independent. Proficiency in reading, writing and communication is essential to further advancement both personally and professionally.

Our students acquire the skills and knowledge necessary to achieve personal and occupational goals. With the help of our dedicated volunteer tutors, Literacy Volunteers at Family Centers offers free English language instruction and basic literacy programs for adults and families. Through our partnerships with other community organizations, we are able to provide small group settings throughout the Greenwich and Stamford communities

Population(s) Served
Immigrants and migrants

Reaching Independence Through Employment (RITE) helps individuals and families attain a greater sense of self-sufficiency through counseling, goal planning, job-skills training, life skills and family support.

RITE coordinators provide free weekly vocational support clubs focusing on resume writing and defined job search skills.

Population(s) Served
Unemployed people

Trained volunteers assist Greenwich residents eligible for Medicare Insurance to choose a supplemental insurance plan for Medicare (Medigap Insurance) and a Part D Prescription plan. Counselors can also provide some guidance on long term care insurance.

Population(s) Served
Seniors

Family Centers Health Care is a Federally Qualified Health Clinic providing primary healthcare services to children and adults living in Greenwich Public Housing units, Section 8 housing and the surrounding neighborhoods. Dental and mental health services are also offered.

Population(s) Served
Families

Where we work

Accreditations

Council on Accreditation (COA) 2017

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of children who have the skills necessary to maintain personal health

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adolescents

Related Program

School Based Health Centers

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

School Based Heath Centers provided 105 Health and Wellness presentations/seminars to Stamford Public School Students and their parents.

Number of clients passing job skill competency exams or assessments after completing course

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Reaching Independence Through Employment (RITE)

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Individuals and families utilize the career, educational counseling, goal planning, work readiness, life skills and family support services

Number of students enrolled

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth, Families

Related Program

Early Care and Education

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Children between the ages of six weeks to five years gain the educational foundation through Family Centers' Early Care and Education Program.

Number of children having a medical home

This metric is no longer tracked.
Totals By Year
Related Program

Family Centers Health Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Opened in 2016, Family Centers Health Care is a federally qualified health clinic offering primary health, dental and mental health services to adults, children and families living in public housing.

Number of homeowners/tenants rating their feeling of safety in and around their homes as satisfactory

This metric is no longer tracked.
Totals By Year
Population(s) Served

Age groups, Ethnic and racial groups, Social and economic status

Related Program

Community and Supportive Services

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

The Community and Supportive Services (CSS) Program works to enhance opportunities and support for Stamford residents residing in Charter Oak Communities (Stamford Public Housing)

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

According to Family Centers' 2018-2021 Strategic Directions, the agency's four goals are:

Goal 1: Deliver a high quality, cost-efficient and effective range of human service, health and education programs that meet our communities’ needs, facilitate positive client outcomes and address the growing Opportunity Gap.
Goal 2: Maintain a strong and diverse Governing Body comprised of community, volunteer and business leaders, and consumers committed to the fulfillment of our mission.
Goal 3: Recruit, develop and retain a mission-driven workforce that embraces and champions Family Centers’ culture and values.
Goal 4: Expand and retain a balanced, diversified and innovative mix of revenues and other assets to support Family Centers’ current and future operational and capital needs.

Family Centers' 2018-2021 Strategic Directions clearly outlines objectives and strategies to accomplish the goals listed above. Family Centers is willing to share the Strategic Directions upon request.

Refer to Strategic Directions

Refer to Strategic Directions

Financials

FAMILY CENTERS INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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FAMILY CENTERS INC

Board of directors
as of 12/21/2021
SOURCE: Self-reported by organization
Board chair

Nancy Casserley

David Ball

Marjorie Berkley

Leigh Carpenter

Nancy Casserley

Kate Clark

Ann Croll

Jan Dilenschneider

Lauren Driscoll

Carl Goodnow

Julie Graham

Laurie Grauer

Joli Gross

John Horton

Laurie Host

Kip Koons

Arlene Mark

Michael McKeever

Mary Moran

Kathleen Ryan-Mufson

John Straus

David Tuttle

David Van Dyke

Rob Vendig

Kevin Walsh

Jean Witmer

Susan Yonce

Tom Ashforth

Ashley Reid

Nicki Rose

Kim Kipsert

Lindsay Burn

Ashley Fox

Tom O'Connor

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 01/04/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data