GOLD2023

IRIS- Integrated Refugee and Immigrant Services

aka IRIS- Integrated Refugee and Immigrant Services   |   New Haven, CT   |  www.irisct.org

Mission

The mission of IRIS is to help refugees and other displaced people to establish new lives, regain hope, and contribute to the vitality of Connecticut's communities. Refugees are men, women and children who fled their countries of origin due to persecution on the basis of their race, nationality, religious belief, political opinion, or membership in a particular social group. They are granted special immigration status according to international law. Each year the US government invites a small number of them to start new lives, or "resettle," in this country. The front-line work of resettlement is done by local agencies like IRIS. IRIS works intensively with refugees, particularly during the first year of their resettlement, to help them build lives of their own choosing in the US.

Ruling year info

1944

Executive Director

Mr. Chris George

Main address

235 Nicoll Street 2nd Floor

New Haven, CT 06511 USA

Show more contact info

Formerly known as

IRM- Interfaith Refugee Ministry

EIN

06-0653044

NTEE code info

Ethnic/Immigrant Services (P84)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2020.
Register now

Communication

Programs and results

What we aim to solve

This profile needs more info.

If it is your nonprofit, add a problem overview.

Login and update

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Case Management

Case management lies at the heart of IRIS's programs. Every refugee family is assigned a case manager to coordinate basic needs-- including housing, food, clothing, and public benefits-- and help the family craft plans for its future. Case managers are the first point of contact for every refugee and play an important role in easing refugees' transition into US culture and society. IRIS has eight full-time and one part-time staff members in case management. The case management budget includes direct assistance to refugees--such as housing expenses (security deposits, rent, utilities, furniture and housing supplies), food, clothing, medicine, and bus passes.

Population(s) Served
Immigrants and migrants
Victims and oppressed people

Finding work is a major factor in refugees' successful resettlement in the US. Adult refugees are legally authorized to work immediately upon arrival. IRIS’s Employment Services are designed to foster economic self-sufficiency soon after refugees arrive. The employment team works one-on-one with every employable refugee to help them find and keep jobs. Many refugees, including highly qualified professionals, accept entry-level positions as a first step toward building a new life for themselves and their families. The Employment Services team also helps refugees formulate long-term goals, such as training or re-certification in their chosen fields. During FY16, 64% of IRIS's clients who were seeking employment found their first job within 4 months of arrival, and 93% were working by 6 months of arrival. Employment Services is staffed by two full-time and two part-time employees, plus several volunteers and interns.

Population(s) Served
Immigrants and migrants
Unemployed people

Refugees come to the US with a variety of physical and mental health care needs. The IRIS Health and Wellness Program supports refugees of all ages in obtaining high-quality medical care. The program's chief partner is Yale-New Haven Hospital, which provides health assessments and follow-up care at the Adult and Pediatric Refugee Health Clinics. These clinics are staffed by Yale Medical School residents under the supervision of an attending physician. IRIS's Health and Wellness Program Coordinator provides extensive care coordination including: serving as a liaison with medical providers, arranging interpreters, scheduling and accompanying clients to medical appointments, obtaining test results, teaching refugees how to utilize a pharmacy, and ensuring they understand the follow-up plans. IRIS engages many volunteers in this effort, including as interpreters, advocates, and instructors who offer health literacy workshops at IRIS.

Population(s) Served
Immigrants and migrants
Economically disadvantaged people

IRIS’s Education and Youth Services encompasses three programs: 1) Extensive academic support and enrichment activities for K-12 children, including a Summer Learning Program and in-school tutoring; 2) English language classes for adult refugees; and 3) Early Learning opportunities for refugees ages 1-4, including programming while their parents attend English class, and help applying for admission to preschools. Most adult refugees speak limited or no English and must improve before they will find jobs. Some children have never attended a school; others come from families in which education is highly valued. Upon arrival, few refugee children speak English and must adjust quickly to the social and intellectual demands of school in the US. Luckily, children learn languages quickly and make friends easily. To see children succeed in school and develop friendships with peers from all over the world is one of the most rewarding aspects of work at IRIS. IRIS also prepares parents to be active participants in their children's education.

Population(s) Served
Immigrants and migrants
At-risk youth

Refugees who arrive in Connecticut are relieved to escape persecution and hopeful as they rebuild their lives. But for some, resettlement also brings sadness, because they have left their loved ones behind. For them, nothing is more important than being reunited.

Refugees also need legal help to become permanent residents and—five years after their arrival—to become US citizens.

Family reunification, and applying for permanent residency and citizenship, requires professional legal assistance, which can be prohibitively expensive, poor quality, or worse—fraudulent. In order to address the severe shortage of affordable and high-quality immigration attorneys, IRIS provides Immigration Legal Services.

An attorney directs the program and supervises a legal assistant, volunteer attorneys, and student interns. The program represents over 400 cases each year, and conducts workshops to teach refugees about US laws and their overall rights and responsibilities as a resident in the US.

Population(s) Served
Immigrants and migrants
Adults

Where we work

Accreditations

Board of Immigration Appeals - Accreditation 2009

Affiliations & memberships

United Way of Greater New Haven 2010

Connecticut Association of Nonprofits 2010

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

IRIS- Integrated Refugee and Immigrant Services
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

IRIS- Integrated Refugee and Immigrant Services

Board of directors
as of 09/07/2023
SOURCE: Self-reported by organization
Board chair

Randy Teel

Executive Director, Corporate Strategy & Risk Management, Alexion Pharmaceuticals, Inc.

Term: 2024 - 2020

Pooja Agrawal Agrawal

Yale University School of Medicine

Johannes Boeckmann

Quayaq Ventures

Lorenzo Caliendo

Yale School of Management

Weruche George

Nadine Koobatian

Elm City Development Associates

Regina Duchin Krause

Haymond Law

Katherine McKenzie

Yale School of Medicine

Jennifer Milano

Laura Miller

Zehra Patwa

Connecticut Conference of Municipalities

Alia Seraj

Shpper Marketing

Michael Van Leesten

Social Venture Partners – CT

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 8/24/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

No data

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 09/07/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.