NEIGHBOR TO NEIGHBOR INC

Greenwich, CT   |  www.ntngreenwich.org

Mission

Neighbor to Neighbor improves the lives of residents in need throughout the Greenwich area and strengthens our community by creating access to food, clothing, and basic living essentials in an atmosphere of kindness and respect.

Ruling year info

1948

Executive Director

Margaret Tjimos Goldberg

Main address

248 East Putnam Avenue

Greenwich, CT 06830 USA

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EIN

06-6071605

NTEE code info

Food Banks, Food Pantries (K31)

Emergency Assistance (Food, Clothing, Cash) (P60)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Supplemental Food

Healthy food is provided every week to eligible Greenwich residents through the "client choice" method. Distributed food includes fresh produce, protein, milk, whole wheat bread and canned goods. A menu created by a nutritionist ensures each client receives food to make healthy meals. Food quantity determined by family size.

Population(s) Served
Economically disadvantaged people

In addition to providing weekly supplemental food to eligible Greenwich residents, Neighbor to Neighbor will provide one-time emergency food to residents of our neighboring towns of Stamford, CT and Port Chester, NY. Food distributed includes fresh produce, bread, milk and protein in addition to canned and dry goods. Emergency food clients are always referred to food pantries within their local service area for ongoing food assistance.

Population(s) Served
Adults

Fifteen percent of Greenwich public school students receive free or reduced price lunch. During the summer months these students are home, presenting an additional burden on poor families. Neighbor to Neighbor provides additional food during the summer months to families with school aged children to help bridge that gap.

Population(s) Served
Children and youth
Families

Neighbor to Neighbor distributes free, seasonal clothing, linens and small household items to residents of Greenwich, Stamford (CT) and Port Chester (NY). Over 2,600 individuals visit our clothing room up to six times per year. In addition to shoes, coats and clothing, clients receive sheets, towels, blankets and small household items such as dishes and pots and pans. Everything distributed in the clothing room is donated.

Population(s) Served
Economically disadvantaged people

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of people within the organization's service area accessing food aid

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Individuals receiving weekly supplemental food, one-time emergency food, and/or clothing and household items. *Note: In 2021, number of people decreased due to temporary closure of Clothing Room.

Number of meals served or provided

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Number of meals able to be made from the food provided by Neighbor to Neighbor's food pantry.

Number of emergency meals provided

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Number individuals that received one-time emergency food.

Number of children who have access to meals during summer break

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Number of breakfasts and lunches provided to school-aged children during summer break.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Neighbor to Neighbor alleviates the negative effects of poverty by ensuring our neighbors do not have to make difficult choices between having food or paying for rent, medical care, or school supplies. Nutrition is the cornerstone of our food pantry, which provides low-income people access to fresh, healthy food. Food security promotes not only good health, but social stability, improved educational outcomes, and long-term community improvements. The provision of basic living essentials, such as clothing and housewares, assists those struggling to make ends meet free up scarce resources for other necessities.

Neighbor to Neighbor's food pantry was designed by a nutritionist to ensure our families receive quality food to make healthy meals. We offered the area's first "client choice" food pantry, in which clients choose from a healthy array of fresh produce, milk, meat, bread, and dry goods such as peanut butter, jelly, tuna, cereal, pasta, rice, beans, and soup. This "gold standard" of food pantry operation is the most dignified way to provide food assistance, respects the cultural and religious role food plays, and accommodates dietary restrictions such as those with diabetes. Similarly, the clothing room makes use of the client choice method, permitting members of a family to select clothing that accommodates seasonal changes. Trained volunteers provide customer service designed to promote dignity and respect.

Neighbor to Neighbor, formed in 1975, is a volunteer-driven nonprofit organization. Over 250 volunteers provide 15,000 hours of service each year, allowing us to serve thousands each week on a relatively small budget. Sources of support include individuals, foundations, houses of worship, corporations, and the United Way. Approximately $1.2M worth of food, clothing and household items are donated each year. We collaborate extensively in the community for client referrals, food and clothing drives, and volunteer opportunities. Nine staff members provide professional service and volunteer oversight. A Board of Directors ensures the organization is properly funded and provides governance oversight.

Neighbor to Neighbor operated out of basement space provided by Christ Church Greenwich since 1975. It began as a clothing distribution program and added the food pantry in the mid-1980s. In 2005, Neighbor to Neighbor converted to the area's first client choice pantry. In 2001, approximately 270 families received food assistance. Today, we serve over 550 families. Neighbor to Neighbor recently completed a capital campaign to raise funds to build a new facility for its operations. The new building will be fully ADA-compliant with adequate storage and program space. It will also help us achieve our mission of providing our services in an atmosphere of dignity and respect.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Eligible Greenwich residents in need of food; Port Chester and Stamford residents in need of one-time emergency food; Greenwich, Port Chester, and Stamford residents in need of clothing.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person),

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve,

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time, It is hard to come up with good questions to ask people,

Financials

NEIGHBOR TO NEIGHBOR INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

NEIGHBOR TO NEIGHBOR INC

Board of directors
as of 05/20/2022
SOURCE: Self-reported by organization
Board co-chair

Anne Miller


Board co-chair

Christine Zadik

Kip Burgweger

Gail Gallagher

Anne Miller

Pamela Kelly

Karen Royce

Christine Zadik

Demetria Nelson

Greenwich Department of Human Services

Kim Gesell

Pamela Speer

Robert Brady

Connie Figgie

Lori Jackson

Cindy Lyall

CV Ramachandran

John Shulman

Maria Stevens

Donna Matheson

Elizabeth Sanders Mills

Kristen Shapiro

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 4/26/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 04/26/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.