PLATINUM2024

WellLife Network, Inc.

Be Well for Life

New Hyde Park, NY   |  https://www.welllifenetwork.org

Mission

The mission of WellLife Network is to foster an environment where individuals, families, and team members have the tools and support they need to thrive and live a well life.

Notes from the nonprofit

WellLife Network - Embracing the Future One Vision, One Team, One WellLife At WellLife Network, our commitment to "being there" for individuals, families, and communities remains unwavering. As we look at our growth this past year, we're dedicated to expanding our impact and advancing our mission. Deepening Our Commitment We will continue to provide high-quality, tailored services addressing mental health, developmental disabilities, substance use, and care coordination. Our focus remains on holistic healing, empowering individuals, and supporting families and their children. Investing in Our Team Our staff is our greatest asset. We're committed to their development and will ensure they have the tools and support needed to excel. Diversity, equity, and inclusion remain core values, fostering an environment where everyone thrives. Innovation and Partnership We'll embrace technology and innovation to enhance services and reach more people.

Ruling year info

1980

Chief Executive Officer

Ms. Sherry Tucker

Main address

1985 Marcus Avenue Suite 100

New Hyde Park, NY 11042 USA

Show more contact info

Formerly known as

Pederson-Krag Center

PSCH, Inc.

EIN

11-2542430

NTEE code info

Human Services - Multipurpose and Other N.E.C. (P99)

Alcohol, Drug and Substance Abuse, Dependency Prevention and Treatment (F20)

Developmentally Disabled Services/Centers (P82)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2023, 2022 and 2021.
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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Thousands of New Yorkers are faced with daily challenges, whether in the form of a developmental disability, mental health challenge or addiction. At WellLife Network, our mission is to help every New Yorker be well for life, which is why we offer individualized solutions that enable each person to live healthy, independent and resilient lives.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Behavioral Health

WellLife Network has been a recognized leader since the 1950s in providing a wide variety of personalized behavioral health services to individuals coping with the many challenges brought on by emotional problems and mental illness. Our programs now assist more than 5,500 people each year — helping each individual achieve his or her fullest potential in an environment that values respect, dignity, caring, and integrity.

WellLife Network offers comprehensive behavioral health services, including: psychiatric rehabilitation; case management; consumer self-help; family and peer support; and residential services.

Our service models and clinical interventions are all performance driven with the goal of improving outcomes and reducing costs. Sophisticated data analytics inform our quality and performance improvement initiatives.

All programs are licensed by the New York State Office of Mental Health (NYSOMH) or through contracts with other government agencies.

Population(s) Served
People with psychosocial disabilities
Economically disadvantaged people

We help people achieve greater independence and reach their life goals. We will work with you and your family to determine your unique needs and help you to navigate through the services and wide range of supports that you will need in order to achieve them.

Our highest priority is providing programs and services that promote personal growth, self-respect and dignity and which value all individuals with developmental disabilities as contributing members of their communities.

Individualized Plans

WellLife Network provides a variety of options so that you, your guardian and family can determine which programs and services best suit your needs, assist you in meeting personal goals, and allow you to live as independently as possible in the community of your choice.

Our options offer the ability to:

• Live at home with your family
• Reside with others in a home of your choice
• Develop social, personal, life and job skills

As an integral part of our programs, WellLife Network welcomes and encourages the involvement of families and caregives—through information sharing, goal setting and ongoing communication.

Our services include:

Residential

The WellLife Network’s group homes and supported apartments, throughout New York City and Long Island, are home to more than 280 adults with developmental and other disabilities. We serve people with varying levels of independence, including those who are medically fragile, aging and/or use wheelchairs. Our knowledgeable, friendly staff supports our residents in leading a lifestyle of dignity and maximum independence in a secure, friendly and nurturing environment.

Day Habilitation

Day Habilitation programs are offered to individuals who live in residential settings, as well as by themselves or with family. These programs include purposeful and meaningful activities and are designed to foster the acquisition of skills, appropriate behavior, greater independence and personal choice.

Advocacy & Family Supports

WellLife Network provides advocacy and support to individuals and their families through our Family Support and Entitlements and Eligibility Services. Individuals and their families may need help in discovering certain resources that allows the individuals we serve the opportunity to fulfill their life goals. With assistance from our Family Support and Services Team, each person’s particular needs, individual strengths and aspirations all help to determine exactly what support services are needed.

WellLife Network programs are licensed by the New York State Office for People with Developmental Disabilities (OPWDD).

Population(s) Served
People with learning disabilities
People with intellectual disabilities

Having a place to call home is one of the most basic human needs. For many, having not only a home but a supportive and nurturing living environment is essential for coping with life’s challenges and achieving a fulfilling life.

WellLife Network’s state-of-the-art and innovative housing programs and support services, located throughout New York City and Long Island, offer supportive environments to more than 1,200 individuals and families with mental illness, developmental disabilities/intellectual disabilities, those who are seniors and formerly homeless individuals. Our residential offerings include, houses, apartments, and mixed use dwellings.

WellLife Network’s housing promotes living with dignity. Building upon the strengths and preferences of each individual we encourage and support wellness, self-determination and recovery.

There are two major areas in the Residential and Housing Services Division:

Behavioral Health Housing
Developmental Disabilities Residential Services

Population(s) Served
People with intellectual disabilities
People with psychosocial disabilities

Navigating the health care and social service systems can be challenging for clients with complex chronic conditions. A significant percentage of Medicaid dollars are spent paying for inpatient care for this segment of the Medicaid population. Appropriately accessing and managing services for these clients in the community, through improved care coordination and service integration between providers, is critical to managing health care costs and improving health outcomes for this population.

The WellLife Network is a large scale partner with insurance companies, bringing our clinical expertise, service delivery network and care management capacity necessary to achieve the triple aim of improved care, better outcomes and reduced costs. It is a service delivery system that:

Provides a broad array of supportive and rehabilitative services to aid consumers in reaching their health goals
Expedites access to an integrated network of healthcare and social service supports
Utilizes client engagement and motivation within a whole health orientation to maximize effective disease management strategies
Systematically identifies and addresses risk
Focuses on innovation and collaboration to deliver the best services

WellLife Network offers care management health solutions through three offerings:

Care Coordination
Assertive Community Treatment (ACT)
Home & Community Based Services

Population(s) Served
Economically disadvantaged people

Thousands of individuals coping from addiction to alcohol and other forms of substance abuse and their family members have been helped since the WellLife Network (formerly PSCH-Pederson Krag) opened on Long Island in 1957.

The WellLife Network understands addiction as a progressive and pervasive disease that can affect every aspect of a person’s life. We provide person-centered treatment services to support individuals and/or their significant others on their path to recovery and wellness. We use clinical and medication supported modalities offered at a reasonable cost. At WellLife Network, we believe recovery is attainable, sustainable and maintainable.

Our Approach

The Addiction & Recovery Services (ARS) Department is dedicated to the prevention, education and treatment of substance use disorders. Our primary focus is arresting the symptoms of the disease of addiction/substance use disorder through treatment of all those affected by it, as well as the development of community awareness through education. Our outreach programs and services are developed in response to the changing needs of the community and are offered in three community-based locations: Wyandanch, Smithtown and Huntington. The programs are licensed by the New York State Office of Alcoholism and Substance Abuse Services (OASAS).

Chemical Dependency Prevention

Chemical Dependency Prevention is a community-based education and prevention program using evidenced-based practices that may be provided through classroom education, workshops, group discussions and other events, including Naloxone training.

Population(s) Served
Substance abusers
Economically disadvantaged people

It's difficult to be diagnosed with a serious emotional disturbance. It is even more difficult when it is your child who has been diagnosed with this disease. When a child is living with a serious mental illness, the whole family may be affected. Parents sometimes feel shame, anger and very often despair.

Serious mental illness is not the result of bad parenting and is very often biological in nature. Keeping open lines of communication amongst all family members is vital for a healthy family unit. WellLife Network has helped thousands of families regain their sense of unity for more than four decades.

How We Help Families and Children

The goal of WellLife Network Family and Children’s Community-Based Programs is to assist children and youth with serious social, emotional and/or behavioral challenges in developing coping skills, become more resistant to crisis and gain greater independence through a continuum of services. These services include: care coordination, crisis intervention, skill building, family education and support and respite care. These services have the goal of helping children and adolescents cope with life’s challenges and assist their families in supporting them.

Population(s) Served
Families
Children and youth

The WellLife Network provides training/workshop opportunities to support the development of community connection, inter-agency and internal collaboration, basic and advanced assessment and intervention skills. These workshops are custom designed for community stakeholders, clinical/non-clinical staff, educators, families, students, and other concerned citizens.

IMPROVING COMMUNITY AWARENESS

Courses that Make a Difference

Our current course offerings focus on key issues facing our communities:

Suicide Prevention/Community Awareness
Mental Health First Aid
Childhood Sexual Trauma
Parenting
Grief Counseling
Hoarding
Conflict Resolution
Resilience
Adolescents at Risk

Population(s) Served
Families
Economically disadvantaged people

WellLife Network’s LiveWell+ is a Certified Community Behavioral Health Clinic. LiveWell+ provides comprehensive, holistic outpatient services for substance use disorders and behavioral health issues.
These services are targeted for residents of Suffolk County Long Island.

WellLife Network’s LiveWell+ provides quality care patient-centered treatment to adolescents and children with serious emotional disorders, adults, and veterans and their families. Compassionate staff will consider each participant's needs, strengths, culture, and other aspects of life in the community to provide recovery-oriented care.

Participants will receive same-day access and the highest quality of care available, incorporating proven, effective treatment for substance use and mental health disorders. CCBHC offers services that emphasize recovery, wellness, trauma-informed care, and physical-behavioral health integration.

Population(s) Served

WellLife Network is a unique behavioral healthcare setting certified through New York State Office of Mental Health as an Article 31 clinic. We are a multidisciplinary, multicultural organization whose mission is to provide person-centered care to adults with mental health challenges and numerous healthcare needs.

Clinicians at WellLife Network are licensed to ensure the highest quality of behavioral health care, knowledge of evidence-based practices, and diagnostic training.

Population(s) Served

Where we work

Awards

Best Employer in New York State 2019

Forbes

Top-Rated Nonprofit 2019

GreatNonProfits

Top Long Island Work Place 2020

Newsday

Platinum Award of Excellence 2021

Hermes Awards

Gold Award Best in Class Annual Report 2021

Communicator Award

Top-Rated Nonprofit 2020

GreatNonProfits

Top-Rated Nonprofit 2021

GreatNonProfits

Platinum Award 2021

Hermes Awards

Gold Award 2022

Hermes Awards

Best Employer In New York State 2022

Forbes

Gold Award 2022

Communicator Award

Top-Rated Nonprofit 2023

GreatNonProfits

New York Top Workplaces 2024

USA Today

Top-Rated Nonprofit 2024

GreatNonProfits

Affiliations & memberships

Substance Abuse and Mental Health Services Administration 2022

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of familes coping with children with serious mental health issues who have access to healthcare.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

Children & Family Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Families coping with children with serious mental health issues were strengthened and helped to move from crisis to stability.

Number of of individuals with mental health challenges, developmental disabilities and homeless who received housing.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Age groups, Ethnic and racial groups, Health, Gender and sexual identity, Social and economic status

Related Program

Behavioral Health

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

More than 1,880 residents with a developmental disability or behavioral health challenge live in one of our group homes or apartments with varying levels of support.

Number of youth, adults and professionals who received drug prevention outreach services, clinical training and education.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Age groups, Family relationships, Health, Gender and sexual identity, Social and economic status

Related Program

Addiction & Recovery Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

In 2023 there were 890 unique cases that received substance abuse services, including seminars. Some 700 individuals received clinical and community outreach training on various mental health issues.

Number of individuals with intellectual and developmental disabilities who received Medicaid Service Coordination services.

This metric is no longer tracked.
Totals By Year
Related Program

Care Management

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of federal, state, local, foundation, voluntary, colleges and universities who partnered with WellLife Network.

This metric is no longer tracked.
Totals By Year
Related Program

Community Awareness & Education

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of individuals, facing a range of mental health challenges, who were helped daily through WellLife Network's behavioral health services.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Ethnic and racial groups, Family relationships, Health, Gender and sexual identity, Social and economic status

Related Program

Behavioral Health

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

WellLife Network assisted 4550 individuals daily facing mental health issues through our network of behavioral health services.

Number of individuals who received post-employment support services which assisted them in developing their skills and behaviors to remain in the workforce.

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of individuals who were placed in competitive employment sites through WellLife Network's Supported Employment Services and Project Clean.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Behavioral Health

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

WellLife Network's supported employment Services helps individuals with a diagnosis of mental illness or other significant disabilities sustain stable employment in integrated settings.

Percentage of clients enrolled in WellLife Network's Care Coordination programs who avoided hospitalizations despite their mental and physical challenges.

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of group homes and supported apartments throughout New York City, offer adults with I/DD an array of residential services.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Disabilities

Type of Metric

Other - describing something else

Direction of Success

Increasing

Youth, adults and professionals receiving drug prevention outreach services and clinical training.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Health, Gender and sexual identity, Social and economic status

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Percentage of families who were "very statisfied" with the services and progress of their children in WellLife Network's family and children's services.

This metric is no longer tracked.
Totals By Year
Related Program

Children & Family Services

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Percentage of every dollar spent by WellLife Network going directly toward client services and programs

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth, Ethnic and racial groups, Families, Non-adult children

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

WellLife Network is working toward achieving wellness and independence for every New Yorker who is faced with a developmental disability, mental health challenge or addiction.

In March of 2020 the U.S. declared a state of emergency over the COVID-19 virus to control its spread and more effectively treat those affected.

WellLife Network is fully committed to the safety and well-being of every individual or family member who seeks our help through our network of services. A team of our leadership, administration and emergency management experts are meeting regularly to ensure that WellLife Network can continue to operate in case of any major regional spread of the virus.

WellLife Network’s executive staff is in regular touch with the federal, state and local health authorities that are managing the virus outbreak, including the Centers for Disease Control and Prevention (CDC), the NY State Office of Mental Health (OMH), the Office for People with Developmental Disabilities (OPWDD) and the NY State Office of Addiction Services and Supports (OASAS). We are actively monitoring all developments, globally and here at home.

We are providing personal protection equipment to all staff who have direct contact with the individuals under our care. We have increased our electronic communication with our staff on a daily basis on any state, local or federally mandated updates and have instituted "Zoom" town meetings and other forms of staff feedback. We have a heightened sense of security around all of our residence and restrict visitors.

We have also notified the community about webinars we are conducted for individuals who need assistance with the added stressors that COVID-19 creates.

WellLife Network has served more than one million New Yorkers since 1957. Today, WellLife Network is one of the region's most diversified health and human services agencies. With our extensive network of behavioral health, family, developmental disabilities, rehabilitation, vocational training, youth, residential and community education and health awareness services, we assist more than 25,000 individuals and families each year.

WellLife Network is committed to being the provider of choice, known for life-changing and outcome-driven services. We help people achieve their health and life goals through an integrated delivery network that assists individuals in navigating the services and wide array of support they need to be well for life.

To its mission of assisting New Yorkers to heal, recover and become more independent in the community, WellLife Network brings a core set of values – compassion and care alongside a commitment to quality, efficiency, fiscal responsibility and accountability. These values drive our ever expanding network of technologies and innovative solutions that lead to positive outcomes in the community.

WellLife Network works closely with business, government and the voluntary and philanthropic communities to develop innovative programs that meet the needs of our community. Our programs are licensed and approved for service by numerous governmental organizations, including the New York State Office of Mental Health (OMH) , the New York State Office for People with Developmental Disabilities (OPWDD) and the New York State Office of Alcoholism and Substance Abuse Services (OASAS).

Today, with an annual operating budget of $119 million, a workforce of 1,800 staff, interns and volunteers, and an affiliate subsidiary company, WellLife Network delivers critical services in the areas of behavioral health, intellectual/developmental disabilities, housing, co-occurring substance abuse behaviors, family support, vocational training, and care management. These services meet the pressing needs of more than 25,000 individuals and families annually, some 2,500 New Yorkers every single day. A culture of caring, best practices models, a spirit of innovation, and a commitment to measuring results and producing a high return on investment drive our work. A key element to our successful growth is our focus on technology, financial viability, and quality assurance – critical infrastructure supports that enable WellLife Network to deliver services with cost-efficiency, effectiveness, transparency, and accountability in a manner that mirrors the standards of a for-profit business enterprise.

To date, WellLife Network has helped more than one million New Yorkers achieve independence and wellbeing. As one of the region's leading health and human services agencies, we remain committed to the wellness of New faced with disabilities, mental health challenges and addiction, which is why we are taking steps to implement in 2023 an ambitious 3-year strategic plan that will lead to the program expansions needed to serve tens of thousands more each year. Those expansions include providing greater access to affordable housing, food pantries, addiction recovery centers, children and family services and mental health and developmental disability services.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

WellLife Network, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

WellLife Network, Inc.

Board of directors
as of 08/27/2024
SOURCE: Self-reported by organization
Board co-chair

Mr. Jeffrey Finkle

ARC Angel Fund


Board co-chair

Mr. Brian Regan, PhD

New York Presbyterian Hospital

Marc Aronstein

Affinity Dental Management, MidOcean Partners

Steve Bernstein

Douglas Ellman Real Estate

David Barr

Gates Capital

Kathleen Kelly

Alan M. Weinstock

Marya Piotrowski

Sheila Greene

Robert T. Hettenbach

Gingie McLeod

Saint Chic

Patrick Solberg

Lazard

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 8/27/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 08/27/2024

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.