FRIENDS OF THE RETIRED AND SENIOR VOLUNTEER PROGRAM OF SUFFOLK, Inc

RSVP - Getting Things Done

aka RSVP/Suffolk   |   Smithtown, NY   |  www.rsvpsuffolk.org

Mission

RSVP's mission is to support Older Americans who would like to remain active participants in their community by volunteering at our partnering not-for-profit organizations that meet critical community needs in Suffolk County.

Ruling year info

1999

Executive Director

Mrs. Maryflorence Brennan

Main address

811 West Jericho Turnpike Suite 103W

Smithtown, NY 11787-3220 USA

Show more contact info

EIN

11-3493688

NTEE code info

Citizen Participation (W24)

Human Services - Multipurpose and Other N.E.C. (P99)

Community Improvement, Capacity Building N.E.C. (S99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Our aim since 1972 has been to offer ALL adults 55+ a meaningful opportunity to use their past professional skills and talents to serve our county. Its a win/win: seniors feel involved, and know they are making a difference. Suffolk County organizations are assisted so that they may deliver their services and mission. RSVP will continue to be the clearinghouse for volunteer opportunities to make it easy and satisfying to be placed at a site that offers either a challenge or fulfills a senior's interest.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

RSVP of Suffolk

RSVP a grantee of AmeriCorpsSeniors places adults 55+ who would like to be involved in community service on Long Island but don't know how to go about the process. RSVP has over 100 volunteer stations that allow us to offer a wide range of opportunities. A few are listed here.
Telephone Reassurance - daily phone calls made by RSVP volunteers to seniors in the community to monitor their well being.
Health Insurance Information Counseling Assistance Program (HIICAP) - trained volunteers guide those with questions about Medicare and Medicaid via phone or in person at libraries or senior centers.
Community Computer Connections Program (CCCP) - donated computers are refurbished by tech-savvy seniors and installed in the homes of individuals in need of this essential technology.
Chronic Disease Self Management Program (CDSMP) - an interactive workshop that provides seniors with information on controlling chronic conditions through exercise, nutrition and peer support.

Population(s) Served
Seniors
Adults
Low-income people
People with disabilities
Chronically ill people

Daily phone calls to homebound seniors to socialize and check on their well-being. An emergency backup system is in place when a senior doesn't answer their phone.

Population(s) Served
Older adults

Business and Corporations donate their pc's to this program, where tech savvy senior volunteers refurbish the pc under a Microsoft Refurbishing License. The recycled computer is reprogrammed with Microsoft programs and given at no charge back to financially challenged families and individuals and veterans who cannot afford this technology. Everyone wins with this program: The environment, the seniors utilizing their IT skills, businesses giving to their less fortunate neighbors and the families that are given this essential tool for employment, communication and enhanced academics.

Population(s) Served
Seniors
Adults
Low-income people
Working poor
Veterans

RSVP is under license with Stanford University to deliver by trained instructors the Chronic Disease Self-Management Course (CDSMP). The Instructors are also trained in Diabetes Self-Management Program (DSMP). These workshops are facilitated for a 6 week period and each session is 2.5 hours. Topics covered are nutrition, communication, exercise among many others and each participant receives a 385 page text that follows the curriculum Stanford has set forth.

Population(s) Served
Seniors
Adults

RSVP has trained volunteers to address many topics that are senior-related. Subjects such as Senior Scams, De-cluttering your life, Medicare Basics, Scrabble skills, Stroke awareness, Early Heart Attack Warnings and The Power of Positive Thinking are some of the topics delivered to audiences in libraries, senior centers, hospitals, etc.

Population(s) Served
Seniors
Adults

Trained and certified RSVP volunteers give Medicare benefit guidance on our helpline and one-to-one counseling in 18 libraries through Suffolk County, NY

Population(s) Served
Seniors
Adults
People with disabilities
Ethnic and racial groups
Social and economic status

Agency coordinators place adults who wish to serve their community through volunteerism. RSVP currently has about 700 seniors over 55 who serve at over 100 not-for-profits that RSVP partners with.

Population(s) Served
Adults
Children and youth
Ethnic and racial groups
Health
Social and economic status

Where we work

Awards

Certificate of Recognition 2016

Town of Islip

Affiliations & memberships

Suffolk County Volunteer of the Year Lynn Elinson 2021

Suffolk County Office of County Executive Certificate of Recognition 2021

New York State Assembly Citation 2018

Suffolk County Volunteer of the Year 2016 Irene Grzegorczyk 2016

Suffolk Senior Citizen of the Year RSVP Volunteer Sally Economou 2014

Suffolk County Senior Citizen of the Year RSVP Volunteer Bob Casey 2012

Suffolk County Senior Citizen of the Year RSVP Volunteer Xina Nair 2011

Suffolk County Senior Citizen of the Year RSVP Volunteer John Sciacchitano 2010

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients who report a greater sense of purpose and improved overall wellness

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors, Chronically ill people

Related Program

Chronic Disease Self-Management Program

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of clients reporting increased knowledge after educational programs

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors, Low-income people, People with disabilities

Related Program

HIICAP(Health Insurance Information Counseling and Assistance Program)

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

We were unable to have face to face interviews in 2020 due to the pandemic therefore feedback was limited.

Hours of volunteer service

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors, Older adults, People with disabilities, Low-income people

Related Program

HIICAP(Health Insurance Information Counseling and Assistance Program)

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

RSVP Suffolk's goals are to continue to provide the following services through 700 volunteers:
HIICAP Health Insurance Information Health Insurance Information Counseling and Assistance
Program - providing assistance to the senior population and people that are recipients of Medicaid
and/or Medicare in Suffolk County. We continue to educate and guide people through the maze of these
programs. MIPPA – Medicare Improvements for Patients and Providers – assisting low-income
seniors and others with disabilities in applying for benefits from programs that would help them in
paying their Medicare costs. Telephone Reassurance Program – Daily calls to frail and/or vulnerable
homebound seniors with little or no family or community assistance from 2 offices with phone banks for
a health and wellness check. CDSMP - Chronic Disease Self- Management/Diabetes Self-Management -
the curriculum was developed by Stanford University and is completed in a 6- week course (2.5 hours
weekly). RSVP outreach includes veterans, LGBTQ persons, LEP and low-income groups. CCCP -
Community Computer Connections Program – donated computers are refurbished by tech-savvy
seniors and installed in the homes of individuals who are in need of this essential technology. RSVP
Partnering Organizations – where we provide volunteers that work with site supervisors to fill any
positions needed. Some examples of over 100 organizations that we support include the Fire Island
Lighthouse, Fire Island Veteran Home (Stonybrook), Long Island Maritime Museum, Long Island Seaport
and Ecology Center.

HIICAP Health Insurance Information Health Insurance Information Counseling and Assistance
Program and MIPPA Medicare Improvements for Patients and Providers –Volunteers counsel in
libraries where librarians post our event on their public calendars. During the pandemic we used phone
calls to counsel clients. Potential volunteers and clients are obtained through libraries, senior centers,
Facebook and Constant Contact. Telephone Reassurance Program – volunteers are trained and
annotate the physical and/or emotional disposition of the client on a daily file. Emergency contacts are
alerted if the client doesn’t respond to calls. Police departments are more than helpful in responding to
checking on an elderly client. CDSMP Chronic Disease Self- Management/Diabetes Self-Management -
Attendance at neighborhood health fairs and presentations in person and on video conference
(especially during the pandemic), at community centers and libraries allow us to continue to promote
this program. Flyers for workshops are distributed at food stops made by Island Harvest where we have
a coordinator meeting the commodity trucks to talk about the program and accept registrations. CCCP -
Community Computer Connections Program- Clients are referred by Social Service agencies in both
Nassau and Suffolk counties. Potential clients are then screened for financial need.

RSVP Suffolk has 700 volunteers and has been serving Suffolk County since 1972. We are a grantee of AmeriCorps Seniors and funded by the Suffolk County Department of the Aging. We have trained staff in the positions of a HIICAP Coordinator, Telephone Reassurance Coordinator, Volunteer Coordinator, CCCP Coordinator along with several program assistants all trained to assist in the functioning and training for our programs. Our Board of Directors and Executive Director are experienced in all aspects of our organization.


We have 700 robust volunteers aged 55+ at RSVP Suffolk and we continue to provide meaningful and interesting opportunities to our seniors in our community. We have managed to continue to operate our programs through the pandemic and still provide volunteers the opportunity to serve the community remotely and more recently in person in many cases. Next we continue to recruit more volunteers to place in service in critically needed assignments as we have for the past 49 years.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We serve seniors 55 and older, and those in need.

  • How is your organization collecting feedback from the people you serve?

    Focus groups or interviews (by phone or in person),

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve,

  • What significant change resulted from feedback?

    We were able to continue our programs throughout Covid remotely to continue to offer our much needed services to our community.

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our funders,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    It is difficult to find the ongoing funding to support feedback collection,

Financials

FRIENDS OF THE RETIRED AND SENIOR VOLUNTEER PROGRAM OF SUFFOLK, Inc
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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FRIENDS OF THE RETIRED AND SENIOR VOLUNTEER PROGRAM OF SUFFOLK, Inc

Board of directors
as of 07/18/2022
SOURCE: Self-reported by organization
Board co-chair

President Robert Heppenheimer

Guardianship Corp.

Term: 2020 - 2023


Board co-chair

VP Robert Rosen

DR Administrative Services, Inc.

Term: 2020 - 2023

Eileen Driscoll

Retired

Reverend Dr. Beresford Adams Adams

First Baptist of Gordon Heights

Janna Visconti

Grabie and Grabie, Elder Law Attorneys

Denise Snow

Grabie and Grabie

John Sciacchitano

Elizabeth Gullo

Tully Law

Victoria Hughes

Catholic Home Care

Kathleen Corcoran

Amy Schiller

Virginia Cash

Patricia Whitlock Ryley

Quontic

Organizational demographics

SOURCE: Self-reported; last updated 9/14/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data