GOLD2023

United Way Worldwide

LIVE UNITED

Alexandria, VA   |  www.unitedway.org

Mission

United Way improves lives by mobilizing the caring power of communities around the world to advance the common good.

Ruling year info

1934

President & CEO

Angela F. Williams

Main address

701 N Fairfax St

Alexandria, VA 22314 USA

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Formerly known as

United Way of America

EIN

13-1635294

NTEE code info

Public, Society Benefit - Multipurpose and Other N.E.C. (W99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2021, 2020 and 2019.
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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

People look to United Way for lasting solutions to local problems. We are a vehicle for volunteers, donors, and advocates who seek to change lives and communities through service, collaboration, and impact. As the world's largest privately-funded nonprofit, we connect people and companies with the causes that matter to them. By engaging 2.8MM volunteers, 9MM donors and 60,000+ corporate partners in 1,800 communities each year, we are a platform for social change. We are the problem-solvers for those issues that are difficult to face and hard to ignore. We surround a community's most critical problems, and we fight. We fight for the health, education and financial stability of every person in every community. Because we know that change begins when we LIVE UNITED, and that building a better tomorrow starts today. How do we make our mark? By facing problems head-on, galvanizing communities around important issues and by forging unlikely partnerships for innovative solutions.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

United Way General Fund

United Way envisions a world where every individual has opportunities to succeed, and communities thrive as a result. We're getting a little closer every day, with help from 2.8 million volunteers and 9.8 million donors who give their time, money and voice to improve the lives of others.

Whether they're helping a child learn to read, donating money to ensure access to quality medical care, or speaking out in support of job training policies, United Way's supporters are helping millions of people build a better life. Every day, our volunteers, donors and advocates are making a lasting difference in so many ways. That can mean helping a child learn to read, donating money to make sure people have access to quality medical care, speaking out in support of policies that provide training for in-demand jobs and so much more.

Please join us in improving health, education and financial stability today.

Population(s) Served

Every day thousands of people across North America turn to 211 for information and support—whether financial, domestic, health or disaster-related. 211 is a free, confidential referral and information helpline and website that connects people of all ages and from all communities to the essential health and human services they need, 24 hours a day, seven days a week.

211 can be accessed by phone or computer. A toll-free call to 211 connects you to a community resource specialist in your area who can put you in touch with local organizations that provide critical services that can improve—and save—lives.
You’ll find information about:
• supplemental food and nutrition programs
• shelter and housing options and utilities assistance
• emergency information and disaster relief
• employment and education opportunities
• services for veterans
• health care, vaccination and health epidemic information
• addiction prevention and rehabilitation programs
• reentry help for ex-offenders
• support groups for individuals with mental illnesses or special needs
• a safe, confidential path out of physical and/or emotional domestic abuse

Whether in times of natural disaster or personal crisis, 211 is committed to being the first, most essential resource to anyone who needs help.

Population(s) Served
Social and economic status
Adults
Children and youth

It's not getting any easier. Across the world, COVID-19 deaths continue to rise. In the U.S., the economic fallout continues to hit low-wage Americans the hardest, along with people of color and those lacking a college degree. One in 4 adults have had trouble paying bills, especially rent or mortgage payments. One in 6 have borrowed money from friends or gotten food from a food bank. Half the adults who lost a job due to COVID-19 are still unemployed. And 211, the go-to information resource in the U.S. and Canada, is still fielding more than double its normal calls, mostly for help with housing, bills and food. At the same time, community services are strained, unable to meet demand.

United Way Worldwide's COVID-19 Community Response and Recovery Fund is helping communities respond, recover, reimagine and rebuild. We’re doing all we can to mitigate immediate impact, but no one knows what's required to rebuild communities while additional waves of the virus hit. We must rebuild better, reimagining a "new normal" that results in more equitable and resilient communities.

Population(s) Served
Age groups
Health
Social and economic status

Where we work

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection

Financials

United Way Worldwide
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

United Way Worldwide

Board of directors
as of 09/06/2023
SOURCE: Self-reported by organization
Board chair

Marc Bitzer

Whirlpool Corporation

Term: 2022 -

Michael K. Hayde

Western National Group

David Preschlack

NBC Sports Regional Networks, and NBC Sports Group Platform and Content Strategy

Michele Parmelee

Deloitte

Brian K. Hulseman-Abrams

Juliana Azevedo

P&G Brazil

Elaine Chao

Yuri Fulmer

Fulmer and Company

Suneeth Katarki

IndusLaw

Swati Mylavarapu

Incite.org

Francesco Vanni d’Archirafi

Euroclear Holding and Euroclear SA/NV

Deanna Strable

Principal Financial Group

Liz Shuler

AFL-CIO

David Shaffer

Just Born Inc.

Orvin Kimbrough

Midwest BankCentre

Mark S. Howard

Nationwide

Rosie Allen-Herring

United Way of the National Capital Area

Darienne Driver Hudson

United Way for Southeastern Michigan

Tom McInerney

Genworth Financial

Bill O'Dowd

Dolphin Entertainment

Steve Ortiz

United Way Santa Barbara County

Cristina Gutierrez de Piñeres

United Way Colombia

Johnny C. Taylor, Jr.

SHRM

Lanhee Yung

Sagehall

John J. Dooner, Jr.

The Dooner Group

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 8/28/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Black/African American
Gender identity
Female

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 09/06/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.