Goddard Riverside Community Center
Investing in People, Strengthening Community
Programs and results
What we aim to solve
Goddard Riverside Community Center (Goddard Riverside) works every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. Preserving and nurturing community in a city as diverse as New York has its challenges. The settlement house movement that began in the late 1800’s was a response to those challenges – a response to poverty, cultural and racial prejudices, and the alienation and anonymity of modern urban life. Goddard Riverside is a product of a merger between two venerable old settlement houses in 1959. While our means and methods have changed, these challenges, in many ways, still exist today.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Preparing Children & Youth for Success
Programs providing after-school enrichment, tutoring, guidance and support to enable children to progress through school and to help young adults to attend college, graduate and become self-reliant contributing adults.
Programs include:
- Early Childhood Education – Includes a Head Start program and three early childhood centers
- After School Programs - Works with children and their families to build a literate, responsible, successful, community-oriented society
- Summer Camps - program provides fun, enriching activities for children in July and August
- Beacon Program & RISE Youth Centers - Our Beacon Program is a set of school-based community services for children and adults of all ages. The RISE Youth Center engages young people (13-24) in positive social relationships and connects them to learning experiences and opportunities.
- Options College Success Program - Supports low-income and first-generation students with getting into, paying for, and graduating from college or skill-specific certificate programs.
- Star Learning Center - Provides students from low-income families with one-to-one tutoring designed to help overcome barriers to learning and succeed in school.
Homeless Outreach & Supportive Housing
Assistance for those who are homeless to get off the street and into stable housing, and the provision of safe, supportive housing facilities.
Programs include:
- Supportive Housing - providing safe, affordable homes for some of New York City's most vulnerable populations, including older adults, formerly homeless people and those with mental illness. Residents receive on-site services ranging from benefits assistance to mental health care to social activities that help ensure that individuals stay connected to their community.
- Homeless Outreach – As a leader in the Manhattan Outreach Consortium, Goddard provides homeless street outreach 365 days a year, 24/7. Teams connect people in need of services such as medical and psychiatric care, food and shelter, while helping them transition into permanent housing.
Enriching the Lives of Older Adults
Helping the elderly lead secure, healthy and socially rich lives.
Programs include:
- Senior Centers – Two Senior Centers help older members of the community live life to the fullest with activities, classes, social events and hot meals.
- Naturally Occurring Retirement Communities (NORCs) - offer on-site services to help older adults live safely at home for as long as possible in affordable housing cooperatives in the area. Social workers at each NORC provide case management and health care information, plus classes, social activities and trips.
- Home Delivered Meals - serves more than 500 hot meals to homebound older adults on the Upper West Side of Manhattan to help them remain in their homes, receive nourishment and experience less loneliness.
- Senior Supportive Housing - affordable housing for older adults and people with mobility impairments. Designed as an independent living residence with one- and two-bedroom apartments, it also offers a range of supportive services for its longtime tenants who have aged into their 70s, 80s, and 90s.
Promoting Wellness & Recovery
Mental health counseling, job training and placement, and other support social services to meet the needs of vulnerable individuals in our community.
Programs include:
- The Other Place - A social clubhouse that provides integrated services to adults age 18 and older with histories of mental illness
- TOP Opportunities - Helps men and women who face multiple obstacles to employment get the individualized support they need to find and keep jobs, using an evidence-based practice called Supported Employment
- Assertive Community Treatment (ACT) Team - provides psychiatric treatment and intensive case management for adults with severe mental illness
- GreenKeepers - a social enterprise business that provides paid on-the-job training in horticulture, street sanitation and pest control services while providing beautification services to local associations, developers and private individuals
Enhancing Community
Programs and resources to help our community members advocate for their rights, access economic and social services, and enjoy the arts.
Programs include:
- Community Arts – offers adults and youth opportunities to experience and participate in the arts through original and professional-caliber performing and visual arts events, as well as workshops, classes, lectures and partnerships with renowned arts organizations in New York City
- Single Stop - connects people to the services they need, including food stamps, legal assistance and health care
- Law Project - provides free legal services and tenant-organizing support to low-income residents on the west side of Manhattan in order to preserve affordable housing and improve living conditions
Where we work
External reviews

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Our results
How does this organization measure their results? It's a hard question but an important one.
Number of clients served
This metric is no longer tracked.Totals By Year
Population(s) Served
At-risk youth, Economically disadvantaged people, Adults, Children and youth
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
The number of individuals served across Goddard's 34 programs.
Number of program sites
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Number of program locations.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Goddard Riverside addresses the need for underserved individuals and families to have access to the same opportunities as their more affluent neighbors so they can lead more secure, healthier, more prosperous and satisfying lives now, and break the cycle of poverty so that future generations can enjoy these same benefits.
What are the organization's key strategies for making this happen?
This past year Goddard Riverside operated 34 programs at 22 sites across New York City, primarily on the Upper West Side and in Harlem. Our programs reached more than 22,000 people - from the ages of 2 to 105 – and from all parts of New York City. 85% of the people we serve are low-income, with many living at or below the poverty line. We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.
Preparing Children and Youth for Success
Studies show that early investments in children pays off many times over by helping them achieve their full potential. We provide a continuum of programs from Early Childhood Education through college and beyond to support young people as they become self-reliant, contributing members of society. When children and youth thrive, they contribute positively and are prepared for the next stage in their lives.
Fighting Homelessness and Supporting Housing for All.
New Yorkers in need should have stable and affordable housing. We conduct outreach to homeless individuals to help them come indoors. We offer transitional housing via a Safe Haven and operate five housing properties where we provide safe, affordable homes for people who have experienced homelessness, those living with disabilities or mental illness, and older adults. In addition, we offer free legal services to help people remain in their homes and ensure that health and safety standards are met.
Promoting Behavioral Health and Wellness
Our mental health programs support people to live in the community and stay connected to family and friends. We work to help each person to maximize their individual abilities to reach their fullest potential. These services form a continuum, from the ACT Team – a mobile clinic that serves people living with severe mental illness -- to our Green Keepers social enterprise business, which offers jobs and job training to people re-entering the workforce.
Enriching the Lives of Older Adults
We believe in “aging in community” – that is, supporting older adults to live secure, healthy, and socially rich lives. We provide affordable housing for older adults as well as Senior Centers and NORCs (Naturally Occurring Retirement Communities) offer daily socialization, exercise, and nutrition programs. We believe all older adults should experience an optimal quality of life.
Strengthening Families and Communities
Building community is a fundamental objective of Goddard Riverside. We believe families and communities should be self-directed and thriving. We do this by providing space and programming for community gatherings, facilitating community engagement by hosting community board meetings and meet-the-candidate events, and offering a rich array of arts programs open to the community. We also connect families to the resources they need to thrive.
What are the organization's capabilities for doing this?
For well over a century, Goddard Riverside has galvanized people, organizations and systems with the goal that every person in our community can reach their fullest potential. Goddard Riverside is a leader among non-profit organizations in New York City and among Settlement Houses internationally.
We share our best practices and lessons learned with our partners and invested in change beyond our direct services because we know transformational change takes a collective effort, for example.
- Goddard helped NYC move closer to closing the postsecondary attainment gap in NYC by successfully leading a collective impact initiative - #DegreesNYC – that has created a Blueprint for greater equity in college access and success and collectively developed 16 priority recommendations for closing the gap. #DegreesNYC has received support from national funders – the Kresge Foundation and the Bill and Melinda Gates Foundation.
- Goddard led the formation of the Manhattan Outreach Consortium, three service providers working to prevent homelessness.
Goddard Riverside has a strong board of directors and senior leadership team driven by a strategic plan.
- We have fulfilled many goals laid out in Goddard Riverside’s 2015 strategic plan while undergoing a successful leadership transition following the retirement of former Executive Director Stephan Russo and the arrival of Dr. Roderick Jones to lead the agency in its next era. Dr. Jones has been focused on the Plan’s strategic priorities regarding sustainability through capacity building and stronger infrastructure and administrative systems.
Many of Goddard Riverside’s programs are known as models within their fields and Goddard’s staff members are sector leaders, for example:
- The Law Project was part of the Right to Counsel Coalition that was instrumental in passing the law that mandates free legal representation for low income tenants in New York City.
- LaKisha Williams, the Options Center’s Policy and Advocacy Manager, won a 2018 UNH Civic Advocacy Award in recognition of her significant contributions to fostering social justice in NYC.; Susan Matloff-Nieves was inducted into the Notable Women in Human Services Hall of Fame in Albany; and Goddard’s Options Center won the NCAN College Access Organization of Excellence award.
- Completed a merger with Lincoln Square Neighborhood Center, preserving and strengthening early childhood, youth, and aging programs serving the Amsterdam Houses/Amsterdam Addition NYCHA developments and surrounding community.
What have they accomplished so far and what's next?
Over the last year, the agency continued to move forward with strategic projects launched prior to COVID-19, including performance enhancement, data collection and management, and developing results frameworks for each program. We have also undertaken a strategic alliance with the Stanley M. Isaacs Neighborhood Center (Isaacs Center). The alliance is a mutual coming together, with an eye toward greater financial strength and increased impact for the communities we both serve. Both Goddard Riverside and the Isaacs Center have deep roots in respective communities on the Upper West and Upper East Side. We share a commitment to serving the invisible pockets of poverty overshadowed by surrounding affluence, and have a physical presence in local New York City Housing Authority (NYCHA) developments, including Stephen Wise Towers, Amsterdam Houses, Isaacs Houses/Holmes Towers, and Taft/Johnson Houses. We look forward to leveraging synergies and strengths across our two agencies, to bring about transformation in the communities we serve.
While we look toward future opportunities, we continue to grapple with the impact of the COVID-19 pandemic, which has brought varying levels of crisis over the past 18 months: from the urgent needs for emergency food and safety, to academic adversity and economic hardship – the effects of which are ongoing and will take time to overcome. The challenges facing our community are numerous and are changing, and Goddard Riverside continues to meet this need.
Amidst a time of chaos and uncertainty, Goddard Riverside provided stability and outreach.
Our Older Adult Centers and Naturally Occurring Retirement Communities (NORCs) provided regular telephone reassurance and wellness calls and kept a schedule of virtual programming. TOP Clubhouse, whose members are men and women living with serious and persistent mental illness, offered a weekly schedule of Zoom meetings for members, including Yoga on Mondays and Fridays, Wellness on Tuesdays, the “Living Zoom” (a social/recreational time) on Wednesdays, as well as a Reopening Committee Meeting and Community Meeting on Thursdays. In addition to providing weekly tutoring for 132 students, our Star Learning Center built an online community where everything from holidays to high school graduation was celebrated. Many of our TOP Opportunities participants did not know about or how to apply for unemployment benefits - Employment Specialists provided benefits counseling by collaboratively assisting and educating on unemployment insurance for participants to weather through a whole year of job loss and financial insecurity. Youth participating in our Beacon Program and LSNC After School program remained in school despite facing challenges with remote learning, and clients of our Resource Center and Law Project remained housed despit
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Goddard Riverside Community Center
Board of directorsas of 10/05/2022
Christopher Auguste
Kramer Levin Naftalis & Franklin LLP
Betsy Newell
Director, Park Avenue Christian Church Day School
Susan Richman
Retired Book Publicist
Kayalyn Marafioti
Retired/Partner, Skadden, Arps, Slate, Meagher & Flom LLP
Howard Stein
Retired Managing Director, Citigroup
Christopher Auguste
Kramer Levin Naftalis & Franklin LLP
Andrew Blumenstock
Ernst & Young, LLP
Marcia Bystryn
Judith Curr
HarperCollins
Sabin Danziger
Theresa Gillis
Victor Gonzalez
NYCHA's Executive Board
Susan Grobman
Stanley D. Heckman
Fern J. Khan
J.P. Leventhal
Barry Levine
Elizabeth Lubetkin Lipton
Josh Marwell
HarperCollins Publishers
Linn Cary Mehta
Barnard College
Sabina Menschel
Nardello & Co
Amy S. Mintzer
Sugeni Perez-Sadler
NYC DOE
Nancy Rochford
Citigroup
Mary Ellen Rudolph
Daniel E. Siff
Ledy-Gurren Bass & Siff, LLP
Julius Silberger
Barbara Tarmy
Willimas Jones Investment Management Partner
Rhonda White
Park Children's Day School
Isabelle Williams
Office Park
Carolan Workman
Workman Publishing Compnay
Helen Yoon
Stone Point Capital
Daniel Bursky
Fried Frank
Jana Delancey
MasterCard
John Gernon
Morgan Stanley
Ashley Higgins Dieck
Gannett Co.
Paul Klepetko
Rothschild & Co
Barbara Lucas
Richard Nesson
Todd Clegg
Onex Partners
Annie Pforzheimer
Joe Wong
Linden Advisors
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 05/04/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.