Programs and results
What we aim to solve
Paralyzed Veterans of America, a congressionally chartered veterans service organization founded in 1946, has developed a unique expertise on a wide variety of issues involving the special needs of our members – veterans of the armed forces who have experienced spinal cord injury, disease and/or dysfunction.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Veteran Service Organization
Founded in 1946 by veterans of World War II, PVA started out as a small organization - a group of individuals committed to helping each other, sharing their hard-learned strategies for living with spinal cord injury (SCI), and working to improve their communities. Over sixty years ago PVA was there to help our paralyzed heroes, and now continues a long legacy of commitment to providing hope for all individuals with disabilities. Beyond our broad scope of SCI research & education, PVA continues to respond to the needs of our members veterans of the armed forces with spinal cord injury or dysfunction through pro bono legal representation, veterans benefits services, legislation & advocacy, access to quality healthcare, architecture and accessibility, and sports & recreational activities. PVA has awarded more than $50 million in SCI research and education grants, filed hundreds of thousands claims on behalf of our members with the U.S. Department of Veterans Affairs and served millions of individuals with disabilities. And we want to do more in 2014 and beyond. Through the generosity of more than 30 million friends nationwide and a network of 34 Chapters across America, we hope to further educate all individuals to prevent more injuries from occurring, and ultimately to find a cure.
Where we work
Awards
Platinum 2017
GuideStar.org
Top Rated 2017
Great Non-profits.org
Platinum 2018
GuideStar.org
Top Rated 2018
Great Non-profits.org
Platinum 2019
GuideStar.org
Top Rated 2019
Great Non-profits.org
Top Rated 2020
Great Nonprofits
Top Rated 2020
Impact Matters Nonprofits
Top Rated 2021
Great Nonprofits
Platinum 2021
GuideStar
Affiliations & memberships
Association of Fundraising Professionals - Member 2017
Association of Donor Relations Professionals 2018
Association of Fundraising Professionals - Member 2019
Association of Fundraising Professionals - Member 2020
Association of Fundraising Professionals - Member 2021
Forbes Business Council 2021
Association of Fundraising Professionals 2022
DMA 2022
ANA 2022
External reviews

Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Veteran population
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Women and girls, Men and boys
Related Program
Veteran Service Organization
Type of Metric
Context - describing the issue we work on
Direction of Success
Holding steady
Context Notes
Department of Veterans Affairs-veteran population.
Americans with spinal cord injury/disease.
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Women and girls, Men and boys
Related Program
Veteran Service Organization
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Veterans with spinal cord injury/disease
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Related Program
Veteran Service Organization
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Disabled Americans
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Related Program
Veteran Service Organization
Type of Metric
Context - describing the issue we work on
Direction of Success
Holding steady
Number of overall donors
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Health, Social and economic status, Work status and occupations, Ethnic and racial groups
Related Program
Veteran Service Organization
Type of Metric
Context - describing the issue we work on
Direction of Success
Holding steady
Context Notes
20 Million Donors on File. 20% Of U.S. Households. 2.7 Million Donors in FY2020. 5.7 Million Gifts
Disabled Americans
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Women and girls, Men and boys
Related Program
Veteran Service Organization
Type of Metric
Context - describing the issue we work on
Direction of Success
Holding steady
Number of advocacy contacts with government leaders
This metric is no longer tracked.Totals By Year
Population(s) Served
Women and girls, Men and boys, Adolescents, Adults, Seniors, Young adults, Caregivers, Families, Economically disadvantaged people, Homeless people, Veterans, People with diseases and illnesses, People with HIV/AIDS, Substance abusers, People with disabilities, People with hearing impairments, People with intellectual disabilities, People with learning disabilities, People with physical disabilities, People with psychosocial disabilities, People with vision impairments
Related Program
Veteran Service Organization
Type of Metric
Context - describing the issue we work on
Direction of Success
Increasing
Number of patient visits
This metric is no longer tracked.Totals By Year
Population(s) Served
Health, Extremely poor people, Homeless people, Low-income people, Working poor
Related Program
Veteran Service Organization
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
Number of clients represented on Veterans issues.
Number of polls conducted with advocacy audience(s)
This metric is no longer tracked.Totals By Year
Population(s) Served
Age groups, Health, Work status and occupations
Related Program
Veteran Service Organization
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Number of clients served
This metric is no longer tracked.Totals By Year
Related Program
Veteran Service Organization
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Number of families served
This metric is no longer tracked.Totals By Year
Related Program
Veteran Service Organization
Type of Metric
Context - describing the issue we work on
Direction of Success
Increasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Paralyzed Veterans of America, a congressionally chartered veterans service organization founded in 1946, has developed a unique expertise on a wide variety of issues involving the special needs of our members – veterans of the armed forces who have experienced spinal cord injury or dysfunction.
PVA will use that expertise to be the leading advocate for:
Quality health care for our members and all Veterans,
Research and education addressing spinal cord injury and dysfunction,
Benefits available as a result of our members' military service,
Civil rights and opportunities that maximize the independence of our members.
To enable PVA to continue to honor this commitment, we must recruit and retain members who have the experience, energy, dedication, and passion necessary to manage the organization and ensure adequate resources to sustain the programs essential for PVA to achieve its mission.
What are the organization's key strategies for making this happen?
Paralyzed Veterans of America is here to help veterans with disabilities, their families and their caregivers gain easy access to everything they need to thrive– from expert help to cut through government red tape to secure earned military benefits to the specialized help to secure a good job and career.
Life is complicated at the best of times but add a spinal cord injury and it can seem impossible. That's where Paralyzed Veterans comes in with the broad range of services that can be found on www.pva.org--to help Veterans with disabilities reach their full potential.
What are the organization's capabilities for doing this?
Paralyzed Veterans of America currently has over 60 National Service Offices nationwide. By contacting one of these offices, veterans can speak with a National Service Officer (NSO) to ensure they are receiving the benefits to which they are entitled. All of our NSOs are highly trained in VA law, benefits and healthcare.
Paralyzed Veterans members are welcome to join any of our chapters, regardless of their state of residence. Paralyzed Veterans chapters provide members with information affecting them both on a local and national level, sporting opportunities, social events, volunteer opportunities, and a myriad of other programs.
What have they accomplished so far and what's next?
Our veterans are our heroes for life. After serving our country, serious injury shouldn't stop them from living the full, rewarding lives they deserve. At Paralyzed Veterans of America, we fight for better health care and benefits, aid in the search for a truly satisfying career, and provide the path to adventure through adaptive sports. What's more, we are committed to ongoing care by educating clinicians about spinal cord injury, and we're deeply invested in the future—a cure.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
All Veterans and all individuals with disabilities.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
PARALYZED VETERANS OF AMERICA
Board of directorsas of 01/16/2023
Mr. Charles Brown
PVA
Term: 2021 - 2022
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
Equity strategies
Last updated: 01/13/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.