PSS - Presbyterian Senior Services

Building capacity. Creating community.

aka PSS   |   NEW YORK, NY   |  https://pssusa.org

Mission

PSS's mission is to strengthen the capacity of older New Yorkers, their families, and communities to thrive.

Ruling year info

1964

Executive Director

Mr. Rimas Jasin

Main address

2095 BROADWAY RM 409

NEW YORK, NY 10023 USA

Show more contact info

EIN

13-1981482

NTEE code info

Senior Centers/Services (P81)

Human Services - Multipurpose and Other N.E.C. (P99)

Senior Citizens' Housing/Retirement Communities (L22)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

There is an on-going - and growing - need to strengthen the capacity of older New Yorkers, their families, and communities to thrive: • The older adult population in all boroughs has grown considerably over the past ten years. • Brooklyn is home to more older adults than any other New York State county. • The Bronx has by far the largest share of U.S.-born Latino older adults in the state. • Manhattan has more residents age 65+ than residents under age 19. That is the largest spread of any county in the state by far. • Queens has the most diverse older adult population in the state and 60% are foreign-born. • Staten Island is tied with Manhattan as having the largest percentage of residents age 65+.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Circle of Care - Supporting Caregivers

Our caregiver support program for New Yorkers offers free critical services and support. If you care for someone who is frail, chronically ill or has memory loss, you are not alone. Or if you are a kinship caregiver (a family member other than a birth parent raising children) we are here to help.

Population(s) Served
Caregivers
Seniors

Coming of Age NYC convenes communities of New Yorkers 50+ who live with purpose and passion. As a leader in the positive aging movement, Coming of Age NYC offers a pathway to live bolder, wiser, and with more resilience in this stage of life.

- Partnering with other organizations to strengthen our collective voice, share best practices, and advance the positive aging movement and combat ageism.
- Facilitating our signature training Explore Your Future, a four-module series that guides individuals to envision their next phase of life including community engagement, lifelong learning, and encore careers.
- Sponsoring monthly networking events.
- Presenting educational seminars with highly respected experts in the field to share the latest research and knowledge.
- Offering a comprehensive workshop entitled Capturing the Energy for non-profits, organizations and businesses seeking innovative strategies, ideas, and insights to better engage volunteers 50+ and to build organizational capacity.
- Sharing volunteer opportunities, events and job openings via social media and our monthly e-newsletter, Inspiring Opportunities.
- Supporting and promoting local Coming of Age chapters across the country

Population(s) Served
Seniors
Adults

The goal of all nine PSS Centers is to help older adults stay healthy, engaged and connected.

We do this through innovative and comprehensive programming ranging from activities that are physical, to those that are educational and fun, too. We encourage our Center members to try new things, and not only participate in activities, but find new purpose through our extensive volunteer opportunities. There is something for everyone. Whether you are looking to learn a new skill, get in shape or just mingle with old and new friends, our Centers offer it all.

Being a member is completely free to anyone age 60 and older and every Center serves hot nutritious meals.

Thanks to funding from the NYC Department for the Aging PSS has been able to expand our services by hiring MSW and LMSW social workers to assist clients with their needs – which can be as simple as interpreting mail to helping with housing issues and more.

Our Centers are located at:

PSS Andrew Jackson Center
PSS City Island Center
PSS Davidson Center
PSS Harlem Center
PSS Highbridge Center
PSS King Towers Center
PSS Manhattanville Center
PSS Morrisania Air Rights Center
PSS Parkside Center

Population(s) Served
Seniors
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of people in the area with access to affordable housing as a result of the nonprofit's efforts

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors, Caregivers, Families

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Total number of tenants living in PSS Alberta L. Alston apartments in Queens and PSS/WSF Grandparent Family Apartments in Bronx.

Number of casework interviews performed

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

Circle of Care - Supporting Caregivers

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This is the number of consultation and counseling sessions that were provided to Caregivers.

Number of meals served or provided

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

PSS Centers - Helping older adults stay healthy, engaged and connected.

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

In 2020, due to COVID, our normal in-center meals programs could not be run, BUT PSS Centers were key distribution points for food, PPEs and home supplies.

Number of community events or trainings held and attendance

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

Coming of Age NYC - Helping New Yorkers 50+ Explore, Connect and Engage

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

PSS provides a wide range of informational and educational events for New Yorkers age 50+

Number of individuals attending community events or trainings

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

Coming of Age NYC - Helping New Yorkers 50+ Explore, Connect and Engage

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of volunteers

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

PSS is grateful for all those who volunteer so that older New Yorkers can receive the services they come to depend on from us.

Hours of volunteer service

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Due to COVID and the restrictions on both staff and volunteer interactions with the public, our hours of direct volunteer service were dramatically reduced in 2020.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

PSS strengthens the capacity of older New Yorkers, their families, and communities to thrive. PSS is a multi-service agency that strives to keep people healthy, engaged, and connected through its nine senior centers, three apartments (including the grandparent family apartments), the Circle of Care program for family caregivers, and Coming of Age for those above the age of 50..

1. Recognize older adults as a vital part of New York City.
2. Guide and support family caregivers in their crucial and often challenging role.
3. Enhance the bonds and the potential of kinship families.
4. Affirm inclusivity.
5. Continue to honor our roots in social service, volunteerism and community.
6. Commit to being nimble, collaborative and creative so we can meet the changing needs of those we serve.
7. Strive for continual improvement by measuring agency performance and learning from that data.
8. Gratefully accept the responsibility of being good stewards of the funds and support we are privileged to receive.

With an annual budget of $7.7 million, over 70 dedicated staff and over 220 committed volunteers and interns, PSS operates 9 centers and 3 residences for older adults as well as providing numerous support and educational programs throughout New York City.

- PSS's nine senior centers assure that older adults remain healthy, engaged and connected.
- The PSS Circle of Care (caregivers support program) provides counseling, case assistance, support groups, respite and other services to family members providing care to a frail, homebound, ill or disabled older adult. Over 3,000 people each year are served.
- The PSS/WSF Grandparent Family Apartments, the only residence in New York state specifically for grandparents raising grandchildren, is a nationally recognized model. The 50 unit residence serves as the hub for PSS kinship care services assisting both grandparents and grandchildren living in the apartment and in the community.

2020 was a defining year for our nation, our city and for PSS. We were challenged at every step, but we persevered in our fight to serve older New Yorkers.

Below are some highlights of our service delivery. During Fiscal Year 2020 we provided…
- A continuous flow of over 44,000 food, PPEs and household supplies to any seniors on our service areas.
- More than 250 online classes with nearly 3,000 seniors
- PSS's 220+ volunteers provided countless hours of service in assisting seniors receive the support they need across all the Boroughs.

PSS is planning for aggressive outreach and growth of our online learning through our PSS Life! University program. We are focusing on increasing the Digital Capacity of older New Yorkers, as we see the importance of greater skills in navigating our collective digital world.

We know that 2021 will have its own challenges, as we all experience the fall-out of lowered tax revenues' impact on the funding of city services provided by non-profits like PSS. Now, more than ever, we need your support.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders,

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome,

Financials

PSS - Presbyterian Senior Services
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

PSS - Presbyterian Senior Services

Board of directors
as of 9/1/2021
SOURCE: Self-reported by organization
Board chair

Martha Ferry

Organizational demographics

SOURCE: Self-reported; last updated 01/28/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data