Japanese American Social Services, Inc.

JASSI  困った時の駆け込み寺

aka JASSI   |   New York, NY   |  http://jassi.org/?lang=en

Mission

The mission of Japanese American Social Services, Inc. (JASSI) is to improve the quality of life for people by providing quality social services. JASSI provides services in both Japanese and English to people regardless of age, income, gender, race, ethnicity, or immigration status, as they face problems resulting from language barriers, cultural differences, and/or differences in service systems. JASSI provides social serviced free of charge.

Ruling year info

1982

Board President

Ms. Ryoko Mochizuki Esq.

Main address

100 Gold Street, Lower Level

New York, NY 10038 USA

Show more contact info

Formerly known as

Yagerman Corporation

EIN

13-3093059

NTEE code info

Human Service Organizations (P20)

Human Service Organizations (P20)

Human Service Organizations (P20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

JASSI adresses a variety of problems faced by clients, arising from language barriers, cultural differences, and differences in service systems. Most of our clients are Japanese and Japanese Americans. The Japanese population is spread throughout the five boroughs, without a neighborhood or ethnic enclave, unlike other large Asian American communities, in which to share information, serve as a community gathering space, or receive social services in a central location. Instead, New York City Japanese residents rely on word of mouth, ethnic newspapers, and referrals in order to find and access social services. More than half of our clients are are low-to-moderate income. Fifty percent are uninsured. Two percent of clients are developmentally, mentally, or physically disabled. One percent of clients are homeless. Most prominent issues are the Affordable Care Act, benefits and entitlements, health and mental health issues, and the government system.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Hotline Program

JASSI's Hotline Program handles more than 5,000 contacts per year and assists approximately 1,500 people in need. The calls come through awareness of JASSI’s availability in the community and by referral from sources such as the Japanese Consulate General. The Hotline Program provides case assistance including information and referrals to appropriate agencies in the following areas:

•    Immigration- and visa-related issues
•    Health-related issues
•    Consumer- and money-related issues
•    Legal issues
•    Labor issues
•    Family issues
•    Housing-related issues
•    Disaster-related issues
•    Disability issues

Additionally, crisis intervention, case assistance, advocacy, and companion services to government agencies are provided as needed.

Population(s) Served
People of Asian descent
Immigrants and migrants

JASSI's primary service to over 460 senior members is case assistance services. JASSI handles nearly 5,000 contacts per year. Case assistance includes step-by-step assistance with paperwork, translation services, education about government systems, and direct communication on behalf of senior members with governmental and community agencies. JASSI's Senior Program staff works to ensure that seniors have access to health care as well as all available government benefits and community support to which they are entitled. We also provide friendly visits to homebound vulnerable seniors and seniors in nursing homes and hospital escort services to ensure they can go to hospitals or clinics when needed. We also offer cultural and educational events to prevent seniors from isolation and distribute free tickets to cultural events.

Population(s) Served
Seniors

JASSI provides community education through workshops, seminars, and newspaper articles; establishes community relations through social media, semi-annual newsletters, and monthly e-newsletters; and bolsters memberships and awareness of our services through local agencies, online bulletin boards, and community newspapers.

Population(s) Served
Adults

JASSI provides services to caregivers of elderly who are over 60 years old. Our Caregiver Support Program is subcontracted with the Hamilton-Madison House, funded by the Department for the Aging. Caregiver Support Program staff provide case management including information about available services and assistance in gaining access to the services as well as supportive counseling, respite care, and supplemental services. Caregiver support groups are facilitated by peers and offers a safe place to discuss the stresses, challenges, and rewards of providing care for a loved one.

Population(s) Served
Caregivers
Seniors

Where we work

Awards

UN-Japan Relationship 2004

Japan's Foreign Ministry

New York States Governor's Award 1993

New York State

Spring Decoration 1994

Japanese government

Ellis Island Award 1994

The National Ethnic Coalition of Organizations (NECO)

Asian American Performance Award 1993

New York State

Asian Community Leader 2012

New York Police Department

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Average number of service recipients per month

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Seniors, Immigrants and migrants

Related Program

Hotline Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The ultimate goal of JASSI is to improve quality of life for individuals and families in need in the New York metropolitan area.

By providing appropriate case assistance through JASSI's Hotline Program, Senior Program, and Caregiver Support Program, clients will be able to meet their needs and increase their support systems. In addition, enabling people to access up-to-date social services information on JASSI's website and seminars through the Community Outreach Program, Japanese people can obtain the vital information they need in their native language.

JASSI's bilingual staff members hold Master's level of education and trainings in social work, psychology , and rehabilitation counseling and have extensive experience working at social service agencies. With the knowledge of federal government benefits and entitlements and social service skills, they are qualified to provide comprehensive social services to people who need assistance in obtaining these benefits and entitlements. In addition, JASSI has 36 years of history of providing social services to the people in need. Therefore, JASSI is capable of serving underserved Japanese-speaking people in need.

(1) Hotline Program
JASSI's Hotline Program provides case assistance, advocacy, information and referral services, and crisis intervention to anyone. This program addresses the sensitive needs of those seeking healthcare services, victims of domestic violence, the homeless, undocumented immigrants, disaster victims, and those facing legal issues and severe financial hardships. During the 2016 fiscal year, JASSI's bilingual staff members handled 4,075 cases and assisted 1,297 people.

(2) Senior Program
JASSI's Senior Program provides case assistance, social events, workshops and seminars, newsletters and e-newsletters with information tailored to senior citizens, and free tickets to cultural events to people over 60 years of age. This program also provides hospital escort services and “friendly visits" to homebound seniors and seniors in nursing homes to prevent social isolation. Although the Senior Program offers various services, it is especially focused on providing case assistance to senior citizens who typically have greater demands and needs. The case assistance includes interpretation services, education services, step-by-step assistance with bureaucratic paperwork and benefit applications, and direct communication with governmental and/or community agencies and programs on behalf of senior clients. During the 2016 fiscal year, the Senior Program staff members handled a total of 1,961 cases and assisted 451 clients. The Senior Program offered a seminar on “Medicare Basics" and hosted several events, including cultural luncheons, and a corporate-sponsored berry picking bus tour.

(3) Caregiver Support Program
JASSI's Caregiver Support Program is subcontracted with Hamilton Madison House, Inc. funded by the New York City Department for the Aging and provides services to those who care for loved ones over 60 years of age. The services include intensive case management, supportive counseling, homecare and benefit referrals, respite care, and support groups as well as supplemental services such as money for utilities, food/rent, transportation, home modifications, and medical supplies. During the 2016 fiscal year, 29 clients are served through this program.

(4) Community Outreach Program
JASSI's Community Outreach Program provides a wide range of social services information in both English and Japanese. JASSI's website has 206 pages, and 186 of those pages focus on social services information. During the 2016 fiscal year, a total of 51,319 individuals visited JASSI's website to seek information regarding government and state-funded public benefits and entitlements as well as health, consumer, housing, and immigration-related information. information through semi-annual newsletters, e-newsletters, community newspapers, magazines, TV, social media, and seminars.

Financials

Japanese American Social Services, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
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  • Compare nonprofit financials to similar organizations

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Japanese American Social Services, Inc.

Board of directors
as of 01/26/2022
SOURCE: Self-reported by organization
Board chair

Ms. Ryoko Mochizuki

LAW OFFICE OF RYOKO MOCHIZUKI & ASSOCIATES

Term: 2015 - 2023

Yoshio Kano

Japanese Medical Society of America

Ryoko Mochizuki

Law Office of Ryoko Mochizuki & Associates, LLC-LORMA HR Advisory Services

Tazuko Shibusawa

Shibusawa Eiichi Memorial Foundation

Hiroko Hatanaka

No Affiliation

Sayaka Takeda

Nomura Research Institute America

Mayumi Iijima

Mayumi Iijima, PC

Sayaka Araki

The Newark Museum of Art

Monica Jenson

First Republic Bank

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/26/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Asian American/Pacific Islanders/Asian
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data