University Neighborhood Housing Program, Inc.
Working to create and preserve affordable housing and bring resources to our northwest Bronx community.
Programs and results
What we aim to solve
The need for affordable, decent housing is at a crisis point in the Bronx and throughout NYC. The homelessness crisis in New York City continues to worsen and the number of homeless New Yorkers is increasing. The Bronx has, by far, the highest proportion of vulnerable census tracts (low-income renters) of any county in the region, with 71% of the borough being composed of tracts at risk for displacement. As a community-based housing developer, multifamily rental housing researcher, and direct service provider, UNHP works to create and preserve affordable housing and bring resources to the Bronx communities we serve. Specifically, we work to improve multifamily housing in NYC through research and action, address issues that impact affordability, maintain our own affordable housing portfolio, seek opportunities for affordable housing development and provide free financial and housing services to Bronx residents at the UNHP Northwest Bronx Resource Center.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Northwest Bronx Resource Center
The UNHP Northwest Bronx Resource Center is a collaborative initiative with other non-profits that provide a wide range of interconnecting, free financial and affordable housing resources to low and moderate income Bronx residents, including free tax preparation, 1:1 financial coaching, foreclosure prevention assistance for homeowners, first-time home-buyer assistance, group financial workshops, eviction prevention, and NYC Rent Freeze and NYC Housing Connect information and enrollment assistance.
UNHP Multifamily Assistance Center
Through our Multifamily Assistance Center, UNHP has been able to work successfully with lenders, public agencies, foundations, community groups and most recently, banking regulators to improve New York City multifamily rental properties distressed properties for the low-income families and individuals that live there.
The Building Indicator Project (BIP) is a database developed by UNHP to identify NYC multifamily properties in physical and/or financial distress. UNHP worked with financial institutions, appraisers, property managers, and research organizations over a number of years to develop a scoring system that accurately reflects current conditions and is a proven indicator of financial or physical distress in a property. The BIP database features a specially designed formula using housing and building code violations, various city liens, and other building information to create a weighted scoring system to indicate distress. Based on numerous physical inspections and feedback from BIP users, a score of 800 or more classifies a property as likely to be physically and/or financially distressed.
Where we work
External reviews

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Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Goals of UNHP
• Encourage appropriate private and public investment in Bronx housing and neighborhoods to benefit the many low and moderate income households who call the Bronx home.
• Promote housing and financial stability through the free services offered at the Northwest Bronx Resource Center.
• Maintain the habitability and affordability of UNHP's affordable housing portfolio
• Seek to create and develop new affordable housing.
• Identify and address physically and financially deteriorated multifamily buildings through our Multifamily Assistance Center and its tool, the Building Indicator Project (BIP).
• Collaborate with private, public and non-profit agencies to fulfill our mission and work with neighborhood residents and leaders to enhance our community.
What are the organization's key strategies for making this happen?
The Multifamily Assistance Center and its tool, the Building Indicator Project (BIP), is a collaborative effort between UNHP, major multifamily lenders, public agencies, owners, and regulators to preserve affordable, quality housing in the Northwest Bronx and other low-income neighborhoods in NYC. Using UNHP's Building Indicator Project (BIP) a scoring database that uses violation, lien and other data, UNHP has been able to work successfully with our partners to improve these distressed properties. The use of the BIP by banks and regulators has grown significantly, there are 47 active lenders using the database as well as the four bank regulators.
Maintain and share with lenders, community groups, bank regulators and public agencies the UNHP BIP database. Meet yearly with major NYC lenders, share research and information about special programs to improve multifamily rental housing.
UNHP researches issues that impact the affordability of multifamily housing and brings together partners to address these issues. Our research and action to bring about a discounted water and sewer program for affordable housing is an example of this work.
The Northwest Bronx Resource Center is a collaborative effort with six other effective nonprofits to provide a wide range of free housing and financial services to our community. UNHP assists 3,000 low-income families and individuals each year with free tax preparation, NYC Rent Freeze, online affordable housing enrollment, eviction, and foreclosure prevention and financial advisement and counseling. UNHP is an HPD Housing Ambassador and an NYC Financial Empowerment site.
Provide resource fairs and outreach events to have direct encounters with neighborhood residents. Organizing other community partners and public agencies to attend, these resource fairs, and outreach events offer on-the-spot assistance and the opportunity for follow-up for Bronx residents. UNHP's Bronxtober Fest is an example of this work - a daylong resource fair featuring close to 100 attendees, 9 nonprofit experts, 4 NYC agencies, workshops and enrollment in Housing Connect and NYC Rent Freeze. Read more on our website www.unhp.org
UNHP is part of the ownership structure of 27 affordable housing properties – home to 1,216 low-income households. Our strategy to maintain affordability and habitability is to provide intensive asset management and field inspection, seek low-cost improvement loans and programs, and reduce operating costs through energy-saving improvements and programs.
What are the organization's capabilities for doing this?
UNHP has a small, but skilled and dedicated staff. Our Executive Director is our founding director with over 40 years of experience in community development and organizing. Each department is headed by skilled individuals, some with over 15 years of experience with the organization. UNHP receives graduate student interns from Fordham University's IPED graduate program who work at UNHP for three semesters. These grad students greatly increase our capability at no monetary cost to the organization. UNHP also collaborates with community partners, local colleges, and private institutions to achieve our mission.
What have they accomplished so far and what's next?
Accomplishments
• The UNHP Multifamily Assistance Center and its tool, the Building Indicator Project (BIP) identifies and addresses distressed multifamily buildings in New York City. The BIP is shared with 38 banks, 4 banking regulators, and HPD and 46 community groups, The use of the BIP has aided in the improvement of tens of thousands multifamily rental units in NYC.
• UNHP is a lender and community-based developer. UNHP loan funds were the key components in the preservation, purchase, and renovation of 69 multifamily buildings in the Northwest Bronx. UNHP’s low interest and rehabilitation lending have assisted an additional 2,100 units of affordable housing. UNHP has lent over $5.9M with 127 loans. As a developer, UNHP oversees 27 affordable buildings that provide decent affordable housing to 1,216 families.
• UNHP began in 2000 to incorporate research as a method of advocacy and organizing around issues that impact housing affordability. Two well-attended forums, UNHP’s report “Affordable Water for Affordable Housing”, our long-time advocacy and updated 2017 research played a role in the creation of a $10M water and sewer credit for affordable housing. In 2017, UNHP launched a ten-part online blog series called Views from the Northwest Bronx covering issues affecting the affordability and viability of Northwest Bronx neighborhoods, including changes in community development, Bronx demographics, multifamily housing sales, and the impact of city housing policy and private investment in the borough. In 2018, UNHP organized two forums on the preservation and improvement of the Community Reinvestment Act, one with local Bronx banking research and the second with FDIC Martin J. Gruenberg as the speaker.
• In 2012, UNHP created the Northwest Bronx Resource Center (NWBRC) to address the lack of neighborhood services and the high use of predatory financial products. Over time, the addition of new partners and services at UNHP’s NWBRC has enabled us to provide direct eviction prevention and affordable housing services, in addition to the wide range of financial services already available at the NWBRC. In 2016, the NWBRC became an NYC Financial Empowerment Site and offers free 1:1 financial advisement with a coach from Neighborhood Trust Financial Partners as well as a group financial education 4-session workshop known as Getting Ahead. UNHP partners with NYC Tenant Support Unit to offer twice monthly 1:1 assistance to prevent eviction and UNHP staff meet twice weekly with low-income Bronx residents seeking to freeze their rent or apply for the NYC affordable housing lottery. In April 2017, UNHP was designated an HPD Housing Ambassador by HPD and enrolls Bronxites into the NYC affordable housing lottery. UNHP NWBRC has worked with over 2,800 Bronx residents at Resource Fairs, Outreach events and through the services we provide.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
As a community-based organization, the people we serve are the residents of the northwest Bronx. Northwest Bronx residents are predominantly low-income Black or Hispanic tenants.
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How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes,
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,
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What significant change resulted from feedback?
UNHP holds a large outreach event each year ( done virtually in 2020 due to Covid). We used exit surveys to understand what resources people would like to see in the future and what resources do they need that was missing. A number of people were tenants in 1-2 family homes and facing eviction. They needed legal resources, which were added the following year. Another input by the survey was the need for more resources around affordable housing. UNHP added event volunteers to help people enroll in the NYC affordable-housing lottery the following year.
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With whom is the organization sharing feedback?
Our staff, Our board, Our funders, Our community partners,
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How has asking for feedback from the people you serve changed your relationship?
UNHP grew out of an organizing movement and remains committed to working with the people we serve in a collaborative model to address problems. Feedback was always important as well as a firm grounding in the community through the board, and staff to understand emerging issues. UNHP board remains comprised of people who live or work in the community. New board members have been Black or Hispanic and are younger, reflecting the demographic makeup in our community.
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive,
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback,
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
University Neighborhood Housing Program, Inc.
Board of directorsas of 02/22/2022
Joseph Muriana
Retired
Term: 1988 -
Brian Byrne
Retired Fordham VP for Administration
Roger Hayes
n/a
John Reilly
Fordham Bedford Housing Corporation
Joseph Muriana
Retired Fordham University
Henry Schwalbenberg
Fordham University
James Buckley
UNHP
John Garcia
Fordham Bedford Community Services
VaNessa Lanier
Pew Charitable Trust
Mark Bourbeau
Sycamore Birch
Nikaurys Quiterio
n/a
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? No -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? No -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 03/11/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.