Mental Health, Crisis Intervention

Lesbian and Gay Community Services Center, Inc.

The Center fosters a welcoming environment where everyone is celebrated for who they are.

aka Lesbian, Gay, Bisexual & Transgender Community Center

New York, NY


Empowering LGBT people, building strong community. New York City’s Lesbian, Gay, Bisexual & Transgender Community Center empowers people to lead healthy, successful lives. The Center celebrates our diversity and advocates for justice and opportunity.

Ruling Year


Executive Director

Glennda Testone

Main Address

208 West 13th St

New York, NY 10011 USA


Lesbian, Gay, Bisexual and Transgender; HIV; AIDS; Youth





Cause Area (NTEE Code)

Alcohol, Drug and Substance Abuse, Dependency Prevention and Treatment (F20)

Youth Development Programs (O50)

Human Services - Multipurpose and Other N.E.C. (P99)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Social Media

Programs + Results

What we aim to solve

The Center offers a wide spectrum of programs to ensure that all LGBT community members have the tools they need to lead happy, healthy lives.

Our programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

SOURCE: Self-reported by organization

Family & Youth

Recovery & Health

Career Services

Arts & Culture

Event Production & Reservations

The Center’s National Archive of Lesbian, Gay, Bisexual & Transgender History

The Pat Parker – Vito Russo Center Library

The David Bohnett CyberCenter

Where we work

Charting Impact

Five powerful questions that require reflection about what really matters - results.

SOURCE: Self-reported by organization

What is the organization aiming to accomplish?

What are the organization's key strategies for making this happen?

What are the organization's capabilities for doing this?

How will they know if they are making progress?

What have they accomplished so far and what's next?

What are we aiming to accomplish?

Established in 1983, the Lesbian, Gay, Bisexual & Transgender Community Center is at the heart of the LGBT community in New York City, providing quality health and wellness programs in a welcoming space that fosters connections and celebrates our cultural contributions. We strive to serve the LGBT community with a full-service, multi-faceted approach to programming, from hosting arts and entertainment events, advocacy groups and community gatherings to offering LGBT family, youth, recovery and overall wellness programs.

Our function is to provide a place in which LGBT people can meet, seek services and find support. What truly differentiates The Center is the sense of home that we provide for the more than 6,000 people who visit us each week.

What are our strategies for making this happen?

The Center is a one-of-a-kind organization—the true home of the LGBT community in New York City. We foster a welcoming environment in which everyone is celebrated for who they are, and where visitors can connect and engage with community.

Our multi-service Center achieves our goals through strategic, quality programs and services in areas such as HIV and AIDS prevention and support; drug and alcohol use treatment; smoking cessation; family support and planning; youth leadership and much more. These programs are designed to address the health disparities and information/support gaps that many LGBT individuals face.

We also provide engagement opportunities for the broad LGBT community through volunteerism, and cultural programming that includes a focus on visual arts and theater, housing the iconic Keith Haring mural “Once Upon a Time" in our building and our Second Tuesday book discussion series. Finally, The Center participates in and spearheads activities that position us as leaders, so that we may share our community expertise and shape public opinion and policy.

What are our organization's capabilities for doing this?

The Center has a physical presence in New York City's historic West Village, also known as the home and heart of NYC's LGBT community. We interact with more than 6,000 visitors who walk through our door weekly, and serve as a meeting and gathering space for over 400 groups each year.

In addition to our strong community connection, The Center is supported by an engaged and active Board of Directors which oversees the agency's operations. Together with the Board of Directors, dedicated staff members guide The Center's long-term vision and planning, focusing on the continued financial stability of the organization. All of this has supported the consistent delivery of services to NYC's LGBT community for over 30 years.

How will we know if we're making progress?

The Center collects quantitative and qualitative data about the services we provide and the way they benefit Center users. We have specific outcomes and measurements related to helping LGBT people to become healthier, ensuring that LGBT youth are prepared and able to reach their potential in life, and facilitating strong, stable LGBT families. As a leader in LGBT outreach, we strive to ensure that LGBT people are represented and served by public agencies and officials.

At The Center, we pride ourselves on listening to our community and responding to its wants and needs. With our help, program participants gain the skills necessary to develop a positive sense of self and find a community to which they can connect and affirm their place in society.

What have and haven't we accomplished so far?

The Center has developed unique, groundbreaking and highly successful adult substance use recovery and wellness programs, helping to reduce the impact of health disparities within the LGBT community. We are also at the forefront of youth leadership programming, providing the tools and platform necessary to equip and encourage every LGBT young person to be healthy and successful. In addition, through our LGBT Foster Care Project (a collaborative project with the New York City Administration for Children's Services), The Center partners with New York City foster care agencies and ACS to increase the number of homes for all youth, with a special emphasis on LGBTQ youth.

While each of our programs have seen successes, our work will not be complete until LGBT people no longer face health disparities, LGBT youth have every opportunity to be successful leaders in their own lives, and LGBT families face no obstacles based on sexual orientation or gender identity.

Our organization, services and programming all evolve in response to the needs of our community. So too does our facility, which is currently undergoing an extraordinary revitalization. The updated event and meeting spaces, ground-floor access to the computer center and a new café will preserve our founders' vision of The Center as a welcoming, functional and vibrant home.

External Reviews


Lesbian and Gay Community Services Center, Inc.

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FREE: Gain immediate access to the following:

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  • Forms 990 for 2018, 2017 and 2016
  • A Pro report is also available for this organization.

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The people, governance practices, and partners that make the organization tick.

Need more info?

FREE: Gain immediate access to the following:

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  • Forms 990 for 2018, 2017 and 2016
  • A Pro report is also available for this organization.

See what's included

Board Leadership Practices

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices.

SOURCE: Self-reported by organization


Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?



Has the board conducted a formal, written assessment of the chief executive within the past year?

Not Applicable


Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?



Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?



Has the board conducted a formal, written self-assessment of its performance within the past three years?

Not Applicable