Lesbian and Gay Community Services Center, Inc.
The Center fosters a welcoming environment where everyone is celebrated for who they are.
Learn how to support this organization
Programs and results
What we aim to solve
Since our founding in 1983, The LGBT Community Center has been a place of hope and a refuge for the LGBTQ+ community in New York. We are today- as we were then- a place of safety, connection, activism and joy. Recent years have shaped us in ways that have spurred a profound commitment- in theory and practice- to racial, economic, and gender equity. We have a renewed sense of purpose to center the perspectives and needs of Black people, Indigenous people, and People of Color (BIPOC) as well as transgender and gender expansive (TGE) communities. Our new core values will guide the direction we take today and in the years to come, committing us to the following: advocating for racial, gender, and economic justice using an intersectional lens; taking a community-driven approach; elevating collaboration; and fostering healing and joy.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Family & Youth
The Center is committed to helping members of the LGBT community enrich their lives through services and programs that support growth and connection. Through our programming for families and youth, we have provided the guidance that thousands of families have needed to grow, and the foundation from which thousands of LGBT young people have flourished.
Recovery & Health
Addressing, protecting and enhancing quality of life for our community members is at the core of our work at The Center. Through a range of programs, services and events, we provide the mental and physical health resources that our community needs to live happy, healthy lives.
Career Services
Whether you’re looking for a job, support with transitioning in the workplace or information on job training options, The Center can help you achieve your professional goals. Our career development programs are tailored to the unique needs of LGBT job-seekers.
Arts & Culture
The Center regularly offers a wide variety of arts, culture and entertainment events. From book readings and movie screenings, to comedy shows, theater, dance performances and much more, our lineup of talent offers something for everyone looking to be a part of the LGBT arts community.
Event Production & Reservations
Whether you're planning a celebration, discussion group, performance or a training seminar, The Center is an affordable, centrally located venue with a variety of room sizes and furnishings. Our team has been helping community members bring their events to life for more than 30 years, and if you, or your organization, are looking for an LGBT-friendly place for your next event or meeting, get in touch with us today!
The Center’s National Archive of Lesbian, Gay, Bisexual & Transgender History
The LGBT Community Center National History Archive serves to preserve the history of our community and its rich heritage. Founded in 1990 by volunteer archivist Rich Wandel, the archive provides a look into the lives and experiences of LGBT people throughout the years. The Center Archive contains a wide range of media from as early as 1920.
The Pat Parker – Vito Russo Center Library
Founded in 1991 to encourage and facilitate the reading and research of LGBT literature, the Pat Parker/Vito Russo Center Library is named in honor of individuals who championed LGBT causes in their professional and personal lives. The Center Library is a lending library connected with others around the city, sponsor of a monthly reading group, and producer and/or collaborator for literary events of interest to the LGBT community.
The David Bohnett CyberCenter
Located in The Center's lobby, the David Bohnett CyberCenter provides affordable internet and technology access for community members to check their e-mail, do research, work on their resume and more.
Where we work
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
The last few years have challenged the way people access services, interact with each other, and engage with their communities. We are plugged in digitally at a higher speed and scale, and yet isolation and threats to our community have never been more acute.
The fact is, even with virtual options, we know that the community centers movement is growing and thriving. There are 300 LGBTQ+ community centers in the country and that number continues to climb. A staggering one in five LGBTQ+ people regularly use services at their local community center. A source of healing, joy and communal power, LGBT Centers are more vital and valuable than ever. We believe in the enduring power of this treasured space, and the role it will play in years to come.
As we look to our future, we know that success will be measured by how agile we are in responding to the changing needs and demographics of our community. The Campaign for The Center will support four key areas of critical investment:
1. Launching a comprehensive LGBTQ+ Behavioral Health Clinic that offers long-term solutions, one of the few holistic clinics designed to treat LGBTQ+ people
2. Amplifying our Youth and Families to ensure a brighter future for our whole community
3. Combating isolation by investing in Arts & Culture offerings, events that mobilize communities to act, and bring celebration and play back to The Center
What are the organization's key strategies for making this happen?
What are our strategies for making this happen?
The Center is a one-of-a-kind organizationthe true home of the LGBT community in New York City. We foster a welcoming environment in which everyone is celebrated for who they are, and where visitors can connect and engage with community.
Our multi-service Center achieves our goals through strategic, quality programs and services in areas such as HIV and AIDS prevention and support; substance use treatment; mental health counseling; family support and planning; youth leadership; economic empowerment; case management; and much more. These programs are designed to address the health disparities and information/support gaps that many LGBT individuals face.
We also provide engagement opportunities for the broad LGBT community through volunteerism, and cultural programming that includes a focus on visual arts and theater, housing the iconic Keith Haring mural Once Upon a Time" in our building and our Second Tuesday book discussion series. Finally, The Center participates in and spearheads activities that position us as leaders, so that we may share our community expertise and shape public opinion and policy.
What are the organization's capabilities for doing this?
What are our organization's capabilities for doing this?
The Center has a physical presence in New York City's historic West Village, also known as the home and heart of NYC's LGBT community. We interact with more than 6,000 visitors who walk through our door weekly, and serve as a meeting and gathering space for over 400 groups each year.
In addition to our strong community connection, The Center is supported by an engaged and active Board of Directors which oversees the agency's operations. Together with the Board of Directors, dedicated staff members guide The Center's long-term vision and planning, focusing on the continued financial stability of the organization. All of this has supported the consistent delivery of services to NYC's LGBT community for over 30 years.
What have they accomplished so far and what's next?
What have and haven't we accomplished so far?
The Center has developed unique, groundbreaking and highly successful adult substance use recovery and wellness programs, helping to reduce the impact of health disparities within the LGBT community. We are also at the forefront of youth leadership programming, providing the tools and platform necessary to equip and encourage every LGBT young person to be healthy and successful. In addition, through our LGBT Foster Care Project (a collaborative project with the New York City Administration for Children's Services), The Center partners with New York City foster care agencies and ACS to increase the number of homes for all youth, with a special emphasis on LGBTQ youth.
While each of our programs have seen successes, our work will not be complete until LGBT people no longer face health disparities, LGBT youth have every opportunity to be successful leaders in their own lives, and LGBT families face no obstacles based on sexual orientation or gender identity.
Our organization, services and programming all evolve in response to the needs of our community. So too does our facility, which is currently undergoing an extraordinary revitalization. The updated event and meeting spaces, ground-floor access to the computer center and a new café will preserve our founders' vision of The Center as a welcoming, functional and vibrant home.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
-
How is your organization using feedback from the people you serve?
We don't actively use collected feedback
-
Which of the following feedback practices does your organization routinely carry out?
We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
-
What challenges does the organization face when collecting feedback?
Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more
about GuideStar Pro.
Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Lesbian and Gay Community Services Center, Inc.
Board of directorsas of 03/06/2024
Rahul Tripathi
Rahul Tripathi
Pauline Sobelman
Miles Tyrrell
Jill Schlesinger
Lisa Linsky
Olu Howard
Daniel Diez
Sarah Gray
Michael Broadbery
Fran McGill
Lolita Morrow
Geena Rocero
Addison Schultz
Mitch Stein
Jo-Na Williams
Allyn Shaw
Jeffrey Schneider
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
-
Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
Disability
Equity strategies
Last updated: 01/10/2024GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.