Riverstone Senior Life Services

New York, NY   |  http://www.riverstonenyc.org

Mission

Our mission is to provide supports and services that help older people remain healthy, active, and living at home. Services (in English and Spanish) include opportunities for well seniors (ESL classes, arts, literature, dance, computer literacy, intergenerational programs, parties, trips), as well as hot, nutritious lunch. Our Social Services help people across the board with mental health screenings, eviction prevention, money management, and benefits. We pay special attention to helping those with minimal supports, people who are frail, isolated, and/or low income. The Riverstone Memory Center is a state-of-the-art Social Adult Day Program with a wide range of dual-language activities and supports for people with memory loss due to Alzheimer's or other dementia, and for their caregivers.

Ruling year info

1988

Principal Officer

Ms. Ilana Dunner LCSW

Main address

99 Ft Washington Ave basement

New York, NY 10032 USA

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Formerly known as

Fort Washington Houses Services for the Elderly, Inc.

EIN

13-3355074

NTEE code info

Senior Centers/Services (P81)

Developmentally Disabled Services/Centers (P82)

Financial Counseling, Money Management (P51)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Memory Center

A creative and comforting space for people with memory loss and those who care for them:

(1986) was the first adult day program for persons with memory loss conducted in Spanish in the state and it remains the only such program in Manhattan.

 In addition to therapeutic activity groups Monday through Friday, conducted in either Spanish or English, we offer weekly caregiver support groups in Spanish and English. Support groups allow caregivers to share experiences and deepen bonds with their loved ones and with each other, while the time that their loved one is participating in groups gives the caregiver essential “down” time for their own needs. These pieces of the puzzle should not be underestimated, as caregivers who are able to enhance their own communication and care for themselves, are also able to heighten the quality of life for their loved one. In extreme cases, a supportive atmosphere for caregivers may even eliminate the seeds of possible elder abuse.

The multi-cultural element of this program is important, as the linguistic and cultural competence of our staff speaks to the inherent differences in how cultures deal with frailty and illness in general, and most specifically with memory loss. We also offer casework assistance Monday through Friday to help families with entitlements and services such as home care.

Special programming addressing the needs of family caregivers includes education, respite, activities for self-care and benefits assistance.

Population(s) Served
Seniors
Older adults
People of African descent
People of Latin American descent
Caregivers

Where we work

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Riverstone's services are dedicated to seniors 60+ , any adults with memory loss, and family caregivers of people with memory loss.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Constituent (client or resident, etc.) advisory committees, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    We have expended Caregiver access to support groups based on feedback regarding available hours.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    A Senior Center Advisory Board brings voices of seniors to the table to organize activities that are most interesting/helpful to them -- not activities that administration imagines will work.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, Staff find it hard to prioritize feedback collection and review due to lack of time,

Financials

Riverstone Senior Life Services
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Riverstone Senior Life Services

Board of directors
as of 3/30/2021
SOURCE: Self-reported by organization
Board co-chair

Lesley Halliday


Board co-chair

Miriam Aristy-Farer

Maria Luna

Nan Beer

Helen Drivas

Claude Meyers

Marija Dorsett

Manuel Gonzalez

Kevin Goodrich

Deborah Kunen

Jim Malley

Sarah Morgridge

Dorothy Pitts

Juan Rosa

Jayson Stambovsky

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 03/09/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data