COVENANT HOUSE CALIFORNIA

Los Angeles, CA   |  www.covenanthousecalifornia.org

Mission

Covenant House California is dedicated to serving all God's children, with absolute respect and unconditional love, to help youth experiencing homelessness, and to protect and safeguard all youth in need. We believe that no young person deserves to be homeless; that every young person in California deserves shelter, food, clothing, education… and most importantly, to be loved. And we believe that it is our responsibility, as a community, to ensure that young people are given the opportunities that they deserve to achieve their dreams.

Ruling year info

1991

CEO

Bill Bedrossian

Main address

1325 N Western Avenue

Los Angeles, CA 90027 USA

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EIN

13-3391210

NTEE code info

Temporary Shelter For the Homeless (L41)

Youth Development Programs (O50)

Low-Cost Temporary Housing (includes Youth Hostels) (L40)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Safe Haven

Our emergency shelter programs, where CHC immediately provides for youths’ basic human needs and urgent medical care. They receive a nutritious meal, take a shower with new personal care products, receive new clothes, and sleep in a warm, safe bed. They are then connected to supportive services that will help them thrive.

Population(s) Served
At-risk youth
Homeless people

CHC’s transitional housing program allows young people to refine their independent living skills. For up to two years, they live on campus healing from the trauma they suffered on the streets. They learn to save money and budget to pay rent, utilities and other necessities. They save their money for their first apartment and focus on earning a living wage. During this time they heal from the trauma they endured on the streets as they learn life skills, focus on earning a living wage, and save up money for their first apartment.

Population(s) Served
At-risk youth
Homeless people

Our employment specialists provide career case management, teach youth how to find job openings, apply, interview, dress and behave in the workplace. CHC offers onsite and offsite internship programs allow youth to gain verifiable work experience as well as earn a small stipend. Youth can access a professional clothing closet and transportation assistance through this program as well.

Our education specialists provide education case management, helping youth complete or continue their education. Youth can receive tutoring, mentoring, access to a computer lab, study for their GED, or learn English as a Second Language. In Los Angeles, CHC also partners with Five Keys Charter School to provide onsite opportunities for youth to earn a high school diploma.

Population(s) Served
At-risk youth
Homeless people

Our Street Outreach teams in Los Angeles and the East Bay actively seek out young people experiencing homelessness who may need help. The team assists with critical safety needs by providing transportation to a safe shelter. Young people living on the streets can receive, food, water, hygiene kits, warm clothing, blankets, counseling and referrals to needed services such as medical care and employment and education services. Most importantly, our Street Outreach Program shows youth that they are cared for, and worth being pursued.

At our Day Outreach program, youth receive a nutritious meal, take a hot shower, receive hygiene products, and get new clothing and shoes. They can request and receive medical and mental health services, case management services, and take part in the education and employment program.

Population(s) Served
At-risk youth
Homeless people

For many reasons, not all youth experiencing homelessness are ready or able to be housed. Often, there are not enough beds in the community to house them. For these youth, our Oakland site offers a Drop-In Center where young people can rest during the day, can shower, get a meal, do laundry, have internet access, as well as access to day-programming, case management and referrals to additional services.

Population(s) Served
At-risk youth
Homeless people

CHC provides valuable medical and mental health services for youth experiencing homelessness. In Los Angeles, youth can see a nurse, nurse practitioner, physician and psychiatrist in the Dr. Richard and Patricia Meehan Medical Clinic. In Oakland, youth receive care through a mobile clinic that comes to the shelter, as well as connection with a local FQHC. Youth in either location can receive physical exams, urgent care, immunizations and TB screenings. CHC also provides treatment for chronic health issues, HIV/STD counseling, and helps youth apply for Medi-Cal. Mental Health services are provided by both Licensed LCSWs or MFTs, as well as LCSW and MFT interns.

Population(s) Served
At-risk youth
Homeless people

Since 2000, DreamCatcher Youth Services has been the only safe landing for homeless and disconnected at risk youth in Alameda County who are between the ages of 13-18. Over 90% who have been through DreamCatcher have moved directly into stable housing, further education or employment.

Our youth exit to greater safety and go on to futures they didn’t have the energy to imagine when they first came to us. Over a third of our staff are graduates of our program who returned as adults wanting to give back for all they received, for the ways their lives changed.

Population(s) Served
Children and youth
Homeless people

H20 is CHC’s Rapid Re-Housing program which features short-term housing assistance along with all of CHC’s supportive services. Case managers work with youth and local landlords to find appropriate apartments, then assist youth with move-in costs, rental assistance and weekly case management to ensure success. After two years youth take over their apartment leases.

Population(s) Served
At-risk youth
Homeless people

Our emergency shelter program in Berkeley, CA provides low-barrier access for youth experiencing homelessness. We provide basic necessities, offer case management and counseling, linkages to education, employment and housing, and opportunities for meaningful community involvement.

Population(s) Served
At-risk youth
Homeless people

Youth with a higher level of life skills are placed into our Supportive Apartment program, which provides financial assistance to youth living in off-campus apartments. During their stay CHC provides an ever-lowering percentage of their rent until they are paying the full amount. Youth in this program are responsible for the rest of their bills and personal expenses are continue to have access to all of CHC’s supportive services.

Population(s) Served
At-risk youth
Homeless people

Where we work

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    CHC actively serves nearly 3,000 youth experiencing homelessness and human trafficking each year, ages 12-24 throughout California. More than 85% of the youth CHC serves are young people of color, and close to 40% identify as LGBTQ+. Sadly, close to 50% are former foster youth, and 20-25% of the youth have experienced human trafficking while homeless.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    Over the course of fiscal year 2021, we reviewed our agency policies and procedures from an inclusion, diversity and equity lens. We collected feedback through focus group from the youth we serve, our staff and board, and community partners to ensure our processes and procedures for service delivery was fair and equitable across all of the human groups we serve and interact with. This resulted in updating more than a dozen of our long standing program policies and procedures agency wide.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    Experience has shown CHC that providing comprehensive services in a manner that builds upon the strengths of the youth served is the best way to prepare them for an independent and sustainable community life. Youth voice is critical to ensure our services reflect the wants and needs of the youth so they can start to heal and to develop trusting relationships. For both engagement and retention, CHC makes significant attempts to include the youths’ voice as a contributing element at all levels of service. As an example, our strategic planning included focus groups with the youth, written surveys that included open-ended questions, and in-depth exploration of youth perspectives with their case manager. CHC’s approach to programs and services incorporated/prioritized all the answers received.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    It is difficult to find the ongoing funding to support feedback collection,

Financials

COVENANT HOUSE CALIFORNIA
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

COVENANT HOUSE CALIFORNIA

Board of directors
as of 03/07/2022
SOURCE: Self-reported by organization
Board chair

Omid Yazdi

Partner, KMPG, LLP

Kristine Dunn

Partner, Skadden, Arps, Slate, Meagher & Flom

William Brodhead

Attorney, Former United States Congressman, Michigan

John Mavredakis

Senior Managing Director, Houlihan Lokey Howard & Zukin

Fred Ali

President & CEO, Weingart Foundation

Kelly Gordon

COO, Topson Downs

Ilene Harker

Head of Enterprise Risk, Western Asset Management (Retired)

Ricardo Hartigan

Director, BlackRock

Dennis Jilot

CEO, Specialized Technology Resources, Inc. (Retired)

Michael Kibler

Partner, Simpson Thacher & Bartlet LLP

Daryl Keuter

Sr. Vice President, Bank of America, Small Business Banking

Liza Pano

Senior Vice President, Worldwide Distribution Services, Paramount Pictures

James Rossiter

Chief Revenue Officer, Next Gate Solutions

Gus Anagnos

CISO, University of Southern California

Paul Hanneman

President or Worldwide Theatrical Marketing & Distribution, Twentith Century Fox

Kevin MacLellan

Chairman, Global Distribution and International, NBC Universal

Shantel Williams

Covenant House California Alumni, Youth Advocate

Joy Erven

COO, Supply Line Association of California

Jacqueline Guichelaar

Chief Information Officer, Cisco

Edyth Adedeji

Director, Los Angeles & Southwest Sales, Delta Airlines

Mia DeMontigny

VP, Controller and CFO, SoCal Gas

Landis Graden

CEO, DCG Strategies

Neeta Patel

Founder & CEO at Laxmi Capital LLC

Adam Pettijohn

Business Development Associate, Wedbush Securities

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes

Organizational demographics

SOURCE: Self-reported; last updated 3/7/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

Equity strategies

Last updated: 03/02/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.