COVENANT HOUSE CALIFORNIA
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Safe Haven
Our emergency shelter programs, where CHC immediately provides for youths’ basic human needs and urgent medical care. They receive a nutritious meal, take a shower with new personal care products, receive new clothes, and sleep in a warm, safe bed. They are then connected to supportive services that will help them thrive.
Rights of Passage
CHC’s transitional housing program allows young people to refine their independent living skills. For up to two years, they live on campus healing from the trauma they suffered on the streets. They learn to save money and budget to pay rent, utilities and other necessities. They save their money for their first apartment and focus on earning a living wage. During this time they heal from the trauma they endured on the streets as they learn life skills, focus on earning a living wage, and save up money for their first apartment.
Career and Education Services
Our employment specialists provide career case management, teach youth how to find job openings, apply, interview, dress and behave in the workplace. CHC offers onsite and offsite internship programs allow youth to gain verifiable work experience as well as earn a small stipend. Youth can access a professional clothing closet and transportation assistance through this program as well.
Our education specialists provide education case management, helping youth complete or continue their education. Youth can receive tutoring, mentoring, access to a computer lab, study for their GED, or learn English as a Second Language. In Los Angeles, CHC also partners with Five Keys Charter School to provide onsite opportunities for youth to earn a high school diploma.
Street and Day Outreach
Our Street Outreach teams in Los Angeles and the East Bay actively seek out young people experiencing homelessness who may need help. The team assists with critical safety needs by providing transportation to a safe shelter. Young people living on the streets can receive, food, water, hygiene kits, warm clothing, blankets, counseling and referrals to needed services such as medical care and employment and education services. Most importantly, our Street Outreach Program shows youth that they are cared for, and worth being pursued.
At our Day Outreach program, youth receive a nutritious meal, take a hot shower, receive hygiene products, and get new clothing and shoes. They can request and receive medical and mental health services, case management services, and take part in the education and employment program.
Drop-In Center
For many reasons, not all youth experiencing homelessness are ready or able to be housed. Often, there are not enough beds in the community to house them. For these youth, our Oakland site offers a Drop-In Center where young people can rest during the day, can shower, get a meal, do laundry, have internet access, as well as access to day-programming, case management and referrals to additional services.
Medical and Mental Health
CHC provides valuable medical and mental health services for youth experiencing homelessness. In Los Angeles, youth can see a nurse, nurse practitioner, physician and psychiatrist in the Dr. Richard and Patricia Meehan Medical Clinic. In Oakland, youth receive care through a mobile clinic that comes to the shelter, as well as connection with a local FQHC. Youth in either location can receive physical exams, urgent care, immunizations and TB screenings. CHC also provides treatment for chronic health issues, HIV/STD counseling, and helps youth apply for Medi-Cal. Mental Health services are provided by both Licensed LCSWs or MFTs, as well as LCSW and MFT interns.
DreamCatcher Youth Services
Since 2000, DreamCatcher Youth Services has been the only safe landing for homeless and disconnected at risk youth in Alameda County who are between the ages of 13-18. Over 90% who have been through DreamCatcher have moved directly into stable housing, further education or employment.
Our youth exit to greater safety and go on to futures they didn’t have the energy to imagine when they first came to us. Over a third of our staff are graduates of our program who returned as adults wanting to give back for all they received, for the ways their lives changed.
H20 HOPE2OPPORTUNITY
H20 is CHC’s Rapid Re-Housing program which features short-term housing assistance along with all of CHC’s supportive services. Case managers work with youth and local landlords to find appropriate apartments, then assist youth with move-in costs, rental assistance and weekly case management to ensure success. After two years youth take over their apartment leases.
YEAH! Youth Engagement Advocacy Housing
Our emergency shelter program in Berkeley, CA provides low-barrier access for youth experiencing homelessness. We provide basic necessities, offer case management and counseling, linkages to education, employment and housing, and opportunities for meaningful community involvement.
Supportive Apartment Program
Youth with a higher level of life skills are placed into our Supportive Apartment program, which provides financial assistance to youth living in off-campus apartments. During their stay CHC provides an ever-lowering percentage of their rent until they are paying the full amount. Youth in this program are responsible for the rest of their bills and personal expenses are continue to have access to all of CHC’s supportive services.
Where we work
External reviews

Photos
Videos
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
It is difficult to find the ongoing funding to support feedback collection
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
COVENANT HOUSE CALIFORNIA
Board of directorsas of 03/07/2022
Omid Yazdi
Partner, KMPG, LLP
Kristine Dunn
Partner, Skadden, Arps, Slate, Meagher & Flom
William Brodhead
Attorney, Former United States Congressman, Michigan
John G Mavredakis
Senior Managing Director, Houlihan Lokey Howard & Zukin
Fred Ali
President & CEO, Weingart Foundation
Kelly Gordon
COO, Topson Downs
Ilene Harker
Head of Enterprise Risk, Western Asset Management (Retired)
Ricardo Hartigan
Director, BlackRock
Dennis Jilot
CEO, Specialized Technology Resources, Inc. (Retired)
Michael Kibler
Partner, Simpson Thacher & Bartlet LLP
Daryl Keuter
Sr. Vice President, Bank of America, Small Business Banking
Liza Pano
Senior Vice President, Worldwide Distribution Services, Paramount Pictures
James Rossiter
Chief Revenue Officer, Next Gate Solutions
Gus Anagnos
CISO, University of Southern California
Paul Hanneman
President or Worldwide Theatrical Marketing & Distribution, Twentith Century Fox
Kevin MacLellan
Chairman, Global Distribution and International, NBC Universal
Shantel Williams
Covenant House California Alumni, Youth Advocate
Joy Erven
COO, Supply Line Association of California
Jacqueline Guichelaar
Chief Information Officer, Cisco
Edyth Adedeji
Director, Los Angeles & Southwest Sales, Delta Airlines
Mia DeMontigny
VP, Controller and CFO, SoCal Gas
Landis Graden
CEO, DCG Strategies
Neeta Patel
Founder & CEO at Laxmi Capital LLC
Adam Pettijohn
Business Development Associate, Wedbush Securities
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
Equity strategies
Last updated: 03/02/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.