COVENANT HOUSE GEORGIA INC

Atlanta, GA   |  www.covenanthousega.org

Mission

The Covenant House mission is to serve the suffering children of the street with absolute respect and unconditional love.

Ruling year info

2000

Executive Director

Alieizoria Redd PhD, LCSW

Main address

PO Box 94465

Atlanta, GA 30377 USA

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EIN

13-3523561

NTEE code info

Housing Search Assistance (L30)

Other Mental Health, Crisis Intervention N.E.C. (F99)

Adult, Continuing Education (B60)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

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Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Job preparation

Education, job preparation, life skills training and vocational placement will play a vital role in helping Atlanta's young people attain self-sufficiency. Covenant House Georgia has developed programs to address these needs for homeless youth. Intake and Assessment All youth who wish to participate in Community Service Center activities meet with staff to discuss their goals, life situation, interests and skills. This broad-based assessment forms the basis for a mutually agreed upon plan to reach their personal and vocational goals. Street Outreach Van The outreach van makes regular stops anywhere contact with high-risk youth is most likely from midnight ? 8 a.m. Our trained staff provides food, clothing and a warm hand with information about Covenant House services. Our staff also offers on the spot counseling and referrals to medical services and other sources of support. Counseling and Case Management Our trained staff provides ongoing individual counseling, crisis intervention and case management services. We also lead groups each week in discussions that cover AIDS/HIV prevention, domestic violence, drug and alcohol abuse, teen pregnancy/parenting and other issues. Life Skills We offer counseling that provides youth with everyday life skills. Topics include anger management, conflict resolution, budgeting time and money, finding a first apartment and living on your own. Parenting Workshops Learning to be a good parent is a crucial first step in breaking the cycle of abuse and poverty in which many youth have been trapped. Weekly meetings with trained staff and other young parents provide the support and information necessary to create safe and loving families. Education and Empowerment Covenant House Georgia offers regularly scheduled guidance, individual tutoring, referral to special education programs and specialized learning disability assessments. GED classes also are held Monday and Wednesdays from 9 a.m. ? noon. Job Readiness Training Vocational assessments identify strengths and weaknesses, educational training levels, vocational training and job placement needs. Covenant House Georgia provides help with test taking, resume preparation and job interview techniques. Job Placement Covenant House Georgia?s Job Developers have cultivated a job bank of Atlanta businesses that partner to provide internships and entry-level positions for youth (UPS, Bank of America, Captain D?s, etc.). The onsite Job Search Room is equipped with computers, telephones, newspapers and fax machines to help youth with the process. Once placed, the young workers are tracked by maintaining contact with them and their employers.

Population(s) Served

Where we work

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How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Youth ages 16-24 experiencing homelessness and escaping trafficking. We also expanded during the pandemic to serve young families (18-21) experiencing homelessness and their children in scattered site apartments.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    As a result of satisfaction surveys, many conversations, research, engaging community partners, CHGA embarked on a capital campaign raising $10M to support their requests which resulted in increasing our PJ Garcia Center's capacity by 20% allowing us to support at least 144 more youth in our crisis shelter. Additionally, we expanded our Youth Adapted Rapid Rehousing program to assist youth with stable, long-term housing, and started a Pregnant and Parenting Youth program to support young families with housing stability. Furthermore, we are in the process of building a 30-unit Gift of Hope apartment building which supports youth with transitional living. Each of these areas of expansion are a direct result of what our youth shared what their needs are.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    It keeps us client driven and mission focused.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

COVENANT HOUSE GEORGIA INC
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Operations

The people, governance practices, and partners that make the organization tick.

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COVENANT HOUSE GEORGIA INC

Board of directors
as of 10/21/2021
SOURCE: Self-reported by organization
Board chair

David Gevertz

Baker, Donelson, Bearman, Caldwell & Berkowitz

Shannon Copeland

Kilpatrick Stockton LLC

Kirsten Neff

U.S. General Services Administration

Laurie Ford

LCG Real Estate Services