Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Communications and Outreach
Each year, VIP’s robust Communications and Outreach Program reaches over 10,000 people in our target communities at community fairs, churches, schools, health care facilities, special events and through local businesses. In Fiscal Year 2019, we reached 10,366 individuals through community outreach efforts, participated in 375 outreach activities, and gave out 38,690 outreach materials. We also participate in grassroots and neighborhood-based events across the city to increase visibility about resources for victims of domestic and sexual violence. In addition, the Communications and Outreach team connects the hidden population of immigrant survivors to needed resources, provides youth prevention education workshops that center the experience of immigrant youth, and mobilizes a community of survivor-activists based on the Promotora model of peer outreach and education popular throughout Latin America.
24-hour Bilingual Hotline 1-800-664-5880
VIP's 24-hour live-operated bilingual hotline provide an array of services, including over-the-phone crisis counseling, safety planning, emergency shelter information, and referrals to housing and other community-based social service providers as needed.
Our cultural and bilingual capability eliminates barriers, allowing for greater reach and impact as well as the continued support of the [email protected] community, and of all other communities requiring intimate partner and domestic violence services.
Morivivi Safe Dwelling Program
Our emergency shelter, Morivivi, is an option for survivors as they move forward establishing violence-free lives. Families are housed in scattered site apartment for up to 180 days and receive a range of services including individual and group counseling, advocacy, and case management.
Residents of our shelter programs are encouraged to build a sense of community and belonging. They have access to all of our non-residential services during and after their time in shelter. We work with clients to provide economic education and long term management skills that allow them to secure permanent housing, understand their housing rights, maintain a budget, and navigate the tenant-landlord relationship.
Casa Sandra Transitional Housing
At Casa Sandra we provide eligible families coming out of domestic violence shelters up to two years of transitional/supportive housing. Clients are referred via New York City’s network of emergency domestic violence shelter or other community-based organizations.
Residents of our shelter programs are encouraged to build a sense of community and belonging. They have access to all of our non-residential services during and after their time in shelter. We work with clients to provide economic education and long term management skills that allow them to secure permanent housing, understand their housing rights, maintain a budget, and navigate the tenant-landlord relationship.
Non-Residential Services
VIP's three community-based programs provide crisis counseling and safety planning, intensive case management, individual and group therapeutic counseling, accompaniment to criminal and civil legal court dates, as well as advocacy to obtain and maintain public benefits, file orders of protection, apply for crime victim assistance funds. We also provide long-term management skills training that empowers survivors to secure permanent housing, understand their housing rights and navigate the tenant-landlord relationship.
Economic Justice Program
Recognizing that economic security is central to continued self-determination for survivors, VIP is heavily invested in developing models for economic security that are inclusive of all survivors, regardless of immigration status. Our Economic Justice Program not only helps survivors develop essential financial literacy skills but also, through our ArteSanando initiative, supports survivors in developing their own small businesses. In addition, VIP launched New York City's first worker co-operative business exclusively owned and operated by 18 immigrant survivors of domestic and sexual violence.
Where we work
External reviews

Photos
Videos
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
The vast majority of VIP clients are low income Latinx survivors of domestic and sexual violence and their chidlren. Most clients we serve are mothers and many are immigrants.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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What significant change resulted from feedback?
We created and implemented new programs to deliver emergency food and prevent homelessness during and in the wake of Covid, as well as a new evidence-based child and adolescent program to strengthen parent-child bonds.
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to get honest feedback from the people we serve
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Violence Intervention Program, Inc.
Board of directorsas of 05/13/2022
Betsy Mallow
NYS Homes and Community Renewal
Term: 2015 -
Milga Morales
Brooklyn College
Susan Migliaccio
Consultant
Mayra Oviedo
Consultant
Erika Soto Lamb
Comedy Central
Manuel J. Velez
Mayer Brown LLP
Linda Aristondo, Esq.
RDJ Refugee Shelter
Kyle Dandelet, Esq.
Cleary Gottlieb Steen & Hamilton LLP
Vanessa Ramos, Esq.
NYC Commission on Human Rights
Veronica Rodriguez
Andrea Roman-Gonzalez
Cravath, Swaine & Moore
Vanessa Santiago
Girls, Inc
Linda Schechter Manley
NYS Division of Homes and Community Renewal
Paulo Vellano
PricewaterhouseCoopers International Tax Services
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 05/13/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.