VOLUNTEER REFERRAL CENTER INC
Expert placement, personal service
Programs and results
What we aim to solve
Hundreds of NYC nonprofit agencies are seeking competent volunteers to help them carry out their important missions. Additionally, many New Yorkers are eager to donate their time and abilities but can be frustrated not knowing where their talents are needed, or overwhelmed by the volume of online listings. By acting as a personal matchmaker, VRC ensures smooth agency-volunteer matches and swift volunteer placement so both agency and volunteer can advance their important work. As we move into our third decade of service, volunteerism has taken on a new importance: it is a time of tremendous need, and yet many service organizations must tighten their belts. Now perhaps more than ever, the services of the Volunteer Referral Center are crucial to strengthening New York City's communities, families, and individuals.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Volunteering is Ageless
The Volunteer Referral Center serves three different populations: individual volunteers, the broad range of agencies needing volunteers, and the thousands of New Yorkers these agencies serve.
For Volunteering is Ageless, VRC collaborates with partner agencies to develop free live recruitment events that reach hundreds of prospective volunteers of all ages, in all five boroughs of NYC. We hold two Volunteering is Ageless events per year that are age-inclusive, from families and teens to retired seniors. We develop group volunteer opportunities, digital materials —including social media campaigns and zoom webinars after work hours,—and email newsletters, all targeted to various volunteering demographics.
Where we work
Photos
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our organizational mission is to connect dedicated volunteers with nonprofit agencies. Volunteer Referral Center makes close to 2500 referrals annually to almost 300 partner organizations throughout New York City.
VRC also carries out extensive community outreach and recruitment of volunteers through collaboration and participation in volunteerism events around New York City. We collaborate with partner agencies to develop informational recruitment events that reach hundreds of prospective volunteers of all ages, in all five boroughs of NYC, throughout the year.
What are the organization's key strategies for making this happen?
Volunteer Referral Center meets with each potential volunteer, to ensure the skills and talents and of each person is used fully. We also keep comprehensive files on our almost 300 partner organizations and update these files regularly. Our files include specific opportunities--both short- and long-term--and contact information, all of which we use during interviews to make introductions between volunteers and the agency.
VRC also works to recruit volunteers through a variety of online and print media, and through extensive community outreach by both creating and participating in volunteerism events around NYC. We plan to host 6 special events in 2020 that will be age-inclusive, yet seek to entice more young people to volunteer—from teenagers to young professionals. VRC's Young Professionals Committee is an important part of this initiative and assists in the development of materials targeted to younger volunteers, as well as coordinating and promoting group opportunities for them.
What are the organization's capabilities for doing this?
Volunteer Referral Center serves three different populations: individual volunteers, the broad range of agencies needing volunteers, and the thousands of New Yorkers these agencies serve. VRC is a nonprofit, primarily volunteer-run group, and as such is able to provide its services free to individuals and, except for a small registration fee, free to agencies. By centralizing the volunteering process, Volunteer Referral Center makes it easier for nonprofits to find volunteers and to channel volunteer enthusiasm where it is needed most. We provide expert placement and personal service, to swiftly and smoothly get volunteers where they want to be and to serve our partner agencies and their various, important causes. Though our services are free, the value of volunteer time directly related to VRC referrals over our 31years is conservatively estimated to be over $120 million.
What have they accomplished so far and what's next?
As mentioned above, 2019 was one of our busiest years in recent history, and 2020 started out strong. This blossoming of volunteerism shows the community's desire to provide support while many services come under pressure to cut back and all are affected by COVID-19. VRC is responding to COVID-19 by re-imagining and creating innovative ways to deliver our services. In addition to our special outreach events, VRC plans to continue diligently recruiting volunteers and matching them with appropriate volunteer opportunities, of every kind, in all corners of New York City. VRC was founded and flourished on the idea that volunteers are critical not only to a nonprofit's ability to fulfill their mission, but to the very fabric of society.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to identify actionable feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
VOLUNTEER REFERRAL CENTER INC
Board of directorsas of 04/21/2022
Ms. Deborah McCandless
Arline Brown
Laura Reid
Alan Hirsch
Nancy Carr
Ronald Carr
Priscilla Daniels
Mary Lambert
Jennie Anglim
Sydney Lawless
Briton Parson
Zelda Warner
Gail Morse
Debra Venable
Jaron Carter
Patricia Girardi
Maria Laghi
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
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The organization's co-leader identifies as:
Race & ethnicity
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Gender identity
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Transgender Identity
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Sexual orientation
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Disability
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