PLATINUM2022

Clubhouse International

Creating Community: Changing the World of Mental Health

aka Clubhouse International is a d/b/a of International Center for Clubhouse Development   |   New York, NY   |  www.clubhouse-intl.org

Mission

Clubhouse International is dedicated to ending social and economic isolation for people with mental illness by growing the number and quality of Clubhouse programs worldwide. We envision a world with people with mental illness recover and are an integral part of society.

Ruling year info

1994

Executive Director/CEO

Mr. Joel D. Corcoran MEd

Chief Operating Officer

Mr. Jack Yatsko MSW

Main address

845 Third Ave., 6th Floor

New York, NY 10022 USA

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Formerly known as

International Center for Clubhouse Development

EIN

13-3778633

NTEE code info

Mental Health Association, Multipurpose (F80)

Alliance/Advocacy Organizations (F01)

Mental Health Disorders (F70)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

One in four adults worldwide will experience a mental illness at some point in their life. Four of the top ten leading causes of disability worldwide are neuropsychiatric disorders, representing 23% of all years lost - more than cancer and HIV combined. And by 2020, mental illness will be the leading cause of disability worldwide. Yet, people with serious and persistent mental illness are isolated, stigmatized and marginalized in virtually every country on earth. But not where there is a Clubhouse. At a Clubhouse, members come together in community to find hope, opportunity and recovery. Organized around the concept of a work-ordered day, Clubhouses provide meaningful interaction, purpose and connection to people with serious mental illness. Nearly 100,000 people with serious mental illness access Clubhouse services every year, at more than 300 Clubhouses in 32 countries on six continents.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Clubhouse Accreditation

Accreditation is the essential cornerstone of Clubhouse International. It is a formal accreditation process for Clubhouse Model programs interested in quality improvement and demonstrating a commitment to excellence in recovery oriented services for people living with mental illness. An objective peer review process, Accreditation visits are conducted on-site by an expansive group of volunteer colleagues - staff and members from the most successful Clubhouses. Clubhouse International staff time includes managing the process, data collection and reporting. Budgeted costs include staff time, travel and faculty training.

The COVID-19 pandemic has necessitated a conversion of our accreditation process into a virtual function, which has been successfully piloted. Plans are to roll out fully virtual accreditation processes in Q1 2021.

Population(s) Served
Adults

Another cornerstone of our efforts, New Clubhouse Development (NCD) expands the Clubhouse network around the globe. In addition to ongoing virtual mentoring and support provided by Clubhouse International staff, we offer New Clubhouse Development Workshops, which are two-day programs for groups interested in learning how to start and support an Accredited Clubhouse program in their local community.

On an annual basis, Clubhouse International staff will work with 50 start-up groups in 18 countries.

Clubhouse International support for developing Clubhouses has continued successfully throughout the COVID-19 pandemic in 2020, as evidenced by the fact that despite the pandemic we were able to add 14 new Clubhouses to our network in 2020. For 2021, the process of expanding on virtual delivery of New Clubhouse Development activities, especially training, continues.

Population(s) Served
Adults

There is an alarming paucity of effective programs and strategies that address the needs of people living with mental illness in low income/developing countries. The four primary reasons for this are the prevalence of other health-related priorities (infectious diseases, nutrition, HIV/AIDs etc.); cultural and economic stigma against those with mental illness; lack of adequate funding by government and private care facilities; and the shortage of skilled health care providers

Globally, the lifespan of people with severe mental disorders is shorter compared to the general population, but the degree to which this is true is much greater in the poorest countries. For people in developing countries, who lack social, professional and economic support systems for their emotional and mental needs, mental illness is usually not diagnosed or dealt with, making quality of life decrease drastically.

Clubhouse International seeks to expand opportunities for healthcare professionals, government representatives, community leaders and other champions from select low income countries to participate in Clubhouse training so that they can learn the best practices as applied in more than 30 countries and adapt these proven methodologies to their unique situation.

Population(s) Served
Adults

Clubhouse International and its Clubhouses have been extremely successful in helping members return to paid employment in integrated work settings through both Transitional Employment and Supported Employment programs. At U.S. Clubhouses, virtually all members are low-income, or "no income" when they arrive, so Clubhouses foster relationships with potential employers near the Clubhouse to facilitate employment opportunities for members. In this critical work, Clubhouses serves as a broker between the various companies and our members who seek opportunities to be re-integrated into the work force. This model has been successful in large part because of the trust developed in the Clubhouse staff by both members and employers. The model has also proven successful outside the U.S., where supported employer relationships enhance the likelihood of member success.

Population(s) Served
Adults

People living with serious and persistent mental illness, particularly in countries where healthcare is not nationalized, are not accessing primary healthcare to the same degree as the general population. The co-occurrence of serious health concerns and premature death is at an alarmingly higher and disproportionate rate to those without mental illness. The lifespan of people with severe mental disorders is shorter compared to the general population.

Although the majority of Clubhouse members have some kind of insurance or entitlements that technically allow them access to healthcare, our studies demonstrate that there remain many challenges related to utilization and compliance. It is often difficult for members to set up, get to, or keep appointments. Additionally, barriers like stigma and discrimination from providers and other patients, poverty, lack of transportation, poor wellness education, fear, and lack of assistance from concerned friends or family often prevent members from getting early intervention. From those previous surveys and information sharing with members we have identified a number of specific obstacles to better health for members. In response, we have developed a Wellness program to help Clubhouses work with local healthcare providers in priority regions and recommend strategies for engaging and relationship building. We also educate national healthcare provider associations about Clubhouses and how we can help them with our members.

We are currently seeking funding to develop a comprehensive Wellness Toolkit to roll out across the Clubhouse network.

Population(s) Served
Adults

Data collection and objective verification of the efficacy of the Clubhouse model is essential to the ongoing success of Clubhouses everywhere.

The Program for Clubhouse Research (PCR) is an affiliation between the University of Massachusetts Medical School (UMMS) and Clubhouse International. The Program for Clubhouse Research coordinates, promotes, and conducts Clubhouse research projects that are congruent with Clubhouse philosophy. In addition, it evaluates the effectiveness of Clubhouses and/or describes the services that Clubhouses provide for their members. The Program for Clubhouse Research also acts as a clearinghouse for Clubhouse research with the capacity to provide effective communication, dissemination of information and assistance to Clubhouses and researchers considering participation in Clubhouse research projects.

Population(s) Served
Adults

Where we work

Awards

Hilton Humanitarian Prize Laureate 2014

Conrad N. Hilton Foundation

Total Member Clubhouses

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with psychosocial disabilities

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This metric is the total number of local Clubhouses who belong to the network of Clubhouse International. To be a member, they must abide by our International Standards for Clubhouse Programs(TM).

Number of Groups Trained

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

This metric indicates the number of Clubhouse groups from the around the world who accessed a training program of some kind.

Total Training Hours

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

2019 is the first year we have calculated the total number of hours of training provided in the Clubhouse network. 2020 training hours were reduced due to COVID-19.

New Member Clubhouses

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with psychosocial disabilities

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

This metric indicates the number of new Clubhouses that joined the Clubhouse International network.

Number of Individuals Trained

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

A virtual conference in 2020, due to COVID-19, expanded the numbers of individuals able to access training.

Percentage of Member Clubhouses that are Accredited

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with psychosocial disabilities

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This metric represents the PERCENTAGE of the total Clubhouse membership that have achieved Accreditation, a rigorous peer-led process to ensure quality.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

We envision a world where people with mental illness recover and are an integral part of society. That vision will require a Clubhouse in every community, dedicated private and public funding, and most critically, ending the social and economic stigma and isolation experienced by people with mental illness.

2020 was a challenging year. But Clubhouse has a remarkable story in 2020, in particular – one about the amazing dedication and resiliency of members and staff during the pandemic.

The Clubhouse International community not only met the immediate challenges of the pandemic but has excelled at adjusting services to remote and mobile formats.

As a result, Clubhouse programs are helping members remain connected to their support systems. New routines include daily check-ins through Zoom, Facebook and telephone; meal delivery; and small, safely distanced gatherings in local parks. Clubhouses are taking the approach of connecting with every member, every day.

In fact, many Clubhouses are seeing an increase in the number of active members.

At Clubhouse International, we have been in constant communication with more than 300 Clubhouses, providing critical information exchange about evolving best-practices and helping all Clubhouses make necessary changes because of the pandemic.

We have provided weekly tips and strategies about virtual Clubhouse programming, an interactive webinar series as well as a virtual conference attended by more than 1,100 people, as part of our comprehensive effort to keep our network informed and more closely connected than ever before.

“Thanks to the incredible networking and connecting that Clubhouse International is doing across the clubhouse community, the impact of the coronavirus will be lessened for us, at least for the near future.” ~ Lisa Brennan, Executive Director, Genesis Club, MA, USA

In fact, despite the health and financial challenges of a pandemic, we added 14 new Clubhouses to our global network in 2020.

With new Clubhouses in Georgia, South Carolina, Indiana, Louisiana, Oregon, Mexico and Norway we are reaching more and more people who need access to recovery opportunities and life-saving services. We are also working with groups in more than 50 additional communities around the world to start their own Clubhouses.

Our strategic priorities fall into five mission-critical categories:

Expansion: accelerate the growth of Clubhouses so that more people with mental illness in more communities around the world can find and receive the help and support they so desperately need.

Quality: through Training and Accreditation, ensure the continued consistency and quality of the Clubhouse experience for members, no matter where they are.

Public Awareness: be a leading voice helping to end the stigma surrounding mental illness, and promote the cause of Clubhouse around the world.

Government Advocacy: promote public support and funding for the Clubhouse model around the world, and for mental health services in general.

Fundraising: Increase our fundraising capacity to make all other strategic priorities possible.

Clubhouse International carries out its mission using a small paid staff and approximately 250 volunteers from member Clubhouses and interested mental health advocates across the world. Our work is accomplished through a coordinated set of Working Groups as described below. All of the Working Groups are comprised of colleagues - members and staff from member Clubhouses - whose time is given pro-bono by their organization in support of our mission and work.

Working Groups:

Board of Directors: The governing body of Clubhouse International, is comprised of board members from Clubhouses around the world; prominent members of the world community who believe deeply in our mission and can contribute to its support; Clubhouse members.

Clubhouse Advisory Council: Dedicated members and staff from strong and Accredited Clubhouses around the world. The Council is responsible for advising, supporting and providing perspective to the Board of Directors and the Clubhouse International staff.

Faculty for Clubhouse Development: The faculty is comprised of colleagues from a broad base of Accredited Clubhouses internationally. They conduct Accreditation visits and assessments, and are responsible for the formal quality assurance and improvement of the Clubhouse Accreditation process.

Training Base Group: Authorized Clubhouse International Training Bases are located in the US (New York, Massachusetts, South Carolina, Missouri and Utah); Ontario, Canada; London, England; Helsinki, Finland; Oslo, Norway; Seoul, South Korea; Hong Kong; and Queensland, Australia. The Training Base Group is responsible for providing consistent training in the Clubhouse model to members , staff and board members from around the world.

Board of Advisors: The purpose of the Board of Advisors is to assist and advise the Corporation with respect to matters that may affect the Corporation's achievement of its mission to promote and facilitate the rehabilitation of people with mental illness through the Clubhouse program. This would involve drawing on expertise form various disciplines, including, but not limited to, science and research in mental

Program for Clubhouse Research: The Program for Clubhouse Research (PCR) is an affiliation between the University of Massachusetts Medical School (UMMS) and Clubhouse International. The Program for Clubhouse Research coordinates, promotes, and conducts Clubhouse research projects that are congruent with Clubhouse philosophy. In addition, it evaluates the effectiveness of Clubhouses and/or describes the services that Clubhouses provide for their members. The Program for Clubhouse Research also acts as a clearinghouse for Clubhouse research with the capacity to provide effective communication, dissemination of information and assistance to Clubhouses and researchers considering participation in Clubhouse research projects.

Although we celebrate our 25th year in 2019-2020, we are reminded that while we have made a great deal of progress in expanding the Clubhouse network, much work remains to be done. The achievements of the three-year period of 2015-2018, however, were instrumental to future growth ahead:

• 488 groups trained (more than 28% increase over the goal of 380)
• 57 new Clubhouses (nearly double the initial goal of 30)
• More than 1,200 registrants trained in three separate seminar events
• 234 Accreditation Visits (an increase of 56% over the initial goal of 150)
• 223 Accredited Clubhouses (more than 10% above the goal of 200)
• 108 trained Faculty

The model itself has proven effective in a number of measures:
• Employment, with longer on-the-job tenure for members engaging in Clubhouse Transitional Employment 1
• Cost effective, compared to other mental healthcare approaches (The cost of Clubhouses estimated to be one-third of the cost of the IPS model; about half the annual costs of Community Mental Health Centers; and substantially less than the ACT model.) 2
• A significant decrease in the number of hospitalizations, as a result of membership in a Clubhouse program. 3
• Reduced incarcerations, with criminal justice system involvement substantially diminished during and after Clubhouse psychosocial program membership. 4
• Improved Well-Being compared with individuals receiving psychiatric services without Clubhouse membership. Clubhouse members were significantly more likely to report that they had close friendships and someone they could rely on when they needed help. 5
• A recent study suggests that service systems should prioritize services that offer ongoing social supports like Clubhouses, as they enhance mental and physical health by reducing disconnectedness. 6

¹Sources: ¹ Macias, Kinney and Rodican (1995). ² McKay, Yates, and Johnsen (2005); IPS model reported by Clark et al (1998); ACT model reported by Macias et al (2001). ³ De Masso, Avi-Itzak and Obler (2001). 4 Johnson and Hickey (1999). 5 Warner, Huxley and Berg (1999). 6 Leff and colleagues (2004).

Clubhouse International (ICCD Clubhouses) are included in the USA Substance Abuse and Mental Health Services Administration (SAMHSA) National Registry of Evidence Based Programs and Practices. Clubhouse International is a co-recipient of the 2014 Conrad N. Hilton Humanitarian Prize, given to an international non-profit organizations making substantial progress in alleviating human suffering.

WHAT'S NEXT

We continue to evolve the Standards of Accreditation as the needs of the membership and developing best practice evolve, including necessary COVID-19 pandemic modifications. We're looking at ways to leverage technology in supporting faculty and Clubhouse members to achieve economies of scale; of utmost importance is retaining the level of quality in our training.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Clubhouse International serves adults living with serious and persistent mental illness.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • What significant change resulted from feedback?

    We developed and introduced virtual training.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection

Financials

Clubhouse International
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Clubhouse International

Board of directors
as of 10/27/2022
SOURCE: Self-reported by organization
Board chair

Jennifer Tedesco

Norma J Arnold

New York, NY

Beatrice Bergamasco

Milan, Italy

Fred F. Carpenter

Greenville, SC

Martin Dives

London, United Kingdom

Jeffrey L. Geller MD

Boston, MA

Mark Glickman (Emeritus member)

San Diego, CA

Anette Hoegh Goelet

Baltimore, MD

Lorna Hyde Graev

New York, NY

Esko Hanninen (Emeritus member)

Helsinki, Finland

Hanne Juul (Emeritus member)

Storvorde, Denmark

William C. Madaus (Emeritus member)

Plymouth, MA

Steven D. Manning

Ft. Wayne, IN

Thomas D. Manning

Boston, MA

Nicholas Ratut

New York, NY

Knut Stubben

Honefoss, Norway

Jennifer Tedesco

New York, NY

A. Baker Woolworth Jr.

New York, NY

Joel Corcoran

New York, NY

Emma Sweeney

New York, NY

Jennifer Johnson-Calari

Washington, DC

Patrick Manasse

New York, NY

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 10/27/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male
Sexual orientation
Decline to state
Disability status
Decline to state

The organization's co-leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 01/11/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.