The Salvation Army

Doing the Most Good

West Nyack, NY   |  https://easternusa.salvationarmy.org/

Mission

“The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination." The Eastern Territory includes the states of Connecticut, Delaware, Maine, Massachusetts, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, and certain counties in Kentucky. Puerto Rico and the U.S. Virgin Islands are also included within the Territory.

Notes from the nonprofit

The Salvation Army, a New York Corporation (Eastern Territory) serves Connecticut, Delaware, Northeast Kentucky, Maine, Massachusetts, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Puerto Rico, and the U.S. Virgin Islands.

Ruling year info

1933

President

William A. Bamford III

Vice-President

Philip J. Maxwell

Main address

440 West Nyack Road PO Box C-635

West Nyack, NY 10994 USA

Show more contact info

EIN

13-5562351

NTEE code info

Salvation Army (P24)

Christian (X20)

IRS filing requirement

This organization is not required to file an annual return with the IRS because it is a church.

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

First, we assess the needs of each community in which we serve. We work to understand the obstacles, hardships, and challenges native to the area's particular population. Next, we build local programs designed to offer immediate relief, short-term care, and long-term growth in the areas that will best benefit the community. Then, we offer the local programs to the local community, working to continually optimize their efficacy through spiritual, physical, and emotional service. While we offer a vast array of programs and services, everything we do can be condensed into 12 service categories. 1) Alleviate hunger 2) Teach kids 3) Support older adults 4) Disaster Services 5) Share God's love 6) Brighten the holidays 7) Fight human trafficking 8) Help those in prison 9) Give hope to families 10) Sponsor children 11) Provide shelter 12) Combat addiction

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Emergency Disaster Services

Many first responders say The Salvation Army is the first to have boots on the ground and the last to leave when disaster strikes. The Salvation Army helps meet the needs of disaster survivors through emergency preparedness education, immediate emergency response, financial advocacy to secure state and Federal assistance post-disaster, long-term disaster recovery and restoration initiatives, volunteer staffing, and identification/registration through our Salvation Army Emergency Response Network (SATERN).

Population(s) Served
Adults

Locating a person who is missed by their family and being able to participate in reuniting families is a unique service provided by The Salvation Army worldwide. The Missing Persons Bureau of the Eastern Territory provides this service in the United States of America to bridge the gap of distance and lack of communication that exists between family members and to facilitate successful reunions.

Population(s) Served
Adults
Families

The Salvation Army’s Bible Correspondence Program offers Bible lessons to incarcerated persons. For many, these lessons offer new understanding and form the base for developing a spiritual motivation for their lives. The Salvation Army ministers to the families of the incarcerated by providing spiritual guidance, supportive counseling, and material assistance. Re-entry into society when prison terms conclude continues to be one of the greatest challenges for the incarcerated. Without the appropriate resources, it is increasingly likely that those recently released will end up returning to prison. In response to this, The Salvation Army offers residential services such as Harbor Light Centers and Adult Rehabilitation Centers. In many communities, practical assistance such as clothing for job interviews, transportation assistance, and food vouchers are offered to aid in the transition process.

Population(s) Served
Adults
Incarcerated people

We love God and serve others because of His love for all. That’s where our mission comes from-to preach the gospel of Jesus Christ and to meet needs in His name without discrimination. We want to introduce the love of God into the lives of those most in need, as we care for them physically, emotionally, and spiritually. We do this by offering free prayer, pastoral counseling, weekday Bible-based ministries for all ages, and Sunday worship.

Population(s) Served
Adults

Music and art are crucial for youth development enrichment. Our diverse programs offer instrument training, painting, drama, dance, and poetry. The Salvation Army’s music programs and music camps introduce people of all ages to the beauty of the arts, helping them explore their talents of singing and learning to play instruments. We offer performance opportunities and community programs for aspiring artists.

Population(s) Served
Adults

The Salvation Army operates 45 residential summer camps and hundreds of day camps across the county. Each year more than 185,000 children and senior citizens enjoy the fresh air, exercise, and new friendships at these annual summer camp programs. Camping is more than a pleasant vacation. Attendees learn new skills about self-reliance; trained counselors who understand their emotional needs and problems help them to mature. All our camps in the Eastern Territory are American Camp Associate (ACA) Accredited.

Camps in the Eastern Territory include:
Long Point Camp (Penn Yan, NY)
Camp CONNRI (Ashford, CT)
Camp Sebago (Standish, ME)
Camp SWONEKY (Oregonia, OH)
Camp Tecumseh (Pittstown, NJ)
Camp Ladore (Waymart, PA)
Camp NEOSA (Carrollton, OH)
Camp Allegheny (Ellwood City, PA)
Camp Wonderland (Sharon, MA)
Star Lake Camp (Bloomingdale, NJ)

Population(s) Served
Children and youth
Seniors

Others Trade for Hope is The Salvation Army’s global social enterprise. Partnering with over 1,200 artisans in Kenya and Bangladesh, Others provides fairly compensated work for the most vulnerable.

In keeping with the core values of The Salvation Army, Others seeks to build opportunities for people to provide for themselves and their families. William and Catherine Booth – the founders of the Salvation Army - when working with the most vulnerable in 1865 London, saw that the solution to poverty could not be found in the provision of basic needs alone, but in the building of skills and opportunity for people to have dignified work to provide for themselves. Others is one way that the Salvation Army today continues to partner with people around the world to create these opportunities.

Others is coordinated by The Salvation Army International Headquarters, with sales channels in a growing number of countries including the USA, Canada, Norway, Denmark and Sweden.

To learn more, please visit: www.tradeforhope.com

Population(s) Served
Economically disadvantaged people

Emergency family and personal assistance is provided with dignity and respect to the individual(s) involved. Some of the most common ways such assistance is provided (as determined by local need and available resources) include: access to food pantries, food vouchers, emergency lodging and meals, rental and utility assistance and emergency household furnishings.

Population(s) Served
Adults

Basic Needs assistance is typically ongoing and often provides critical psychological, spiritual and material support for the working poor and other vulnerable individuals and families. Community meals depend on the need in the community and may be served daily, weekly or monthly. Such meals may become “dining experiences” with good fellowship, singing, a warm welcome and an invitation to take part in other functions. Food bank distribution sustains health in those who could not otherwise afford it and may occur weekly, biweekly or monthly, depending on location. Clothing assistance may be provided to families and individuals on a seasonal or special event basis, in a way that coveys dignity and worth rather than dependency. Such examples are warm clothes for winter months, a layette for a new baby, diapers for infants and toddlers, clothes for employment or school.

Population(s) Served
Adults

Pathway of Hope (POH) is a nationwide initiative rooted in an intensive case management approach that provides targeted services to families with a desire to take action to break the cycle of crisis and enable a path out of inter-generational poverty. Its curriculum is client-centered, focusing on empowerment through a strengths-based lens. POH aims to help families address root causes of their barriers utilizing existing internal resources alongside extensive community collaboration.

Population(s) Served
Families
Economically disadvantaged people

Bridging the Gap Between Youth and Community Services (BTG) is a free, 12-week, life skills education program that provides safe alternatives to violent and risky behavior of court-involved and at-risk youth, ages 12 to 17. It is based on the belief that young people can change their life patterns with intensive exposure to this high-structure program which occupies their time and refocuses their goals and ambitions. The curriculum includes the following topics:
Self-Esteem
Self-Assessments of Strengths, Talents, and Interests
Communication Skills
Goal Setting and Decision Making
Education and Employment
Money Management
Rights and Responsibilities
Culture and Diversity
Relationships
Morals and Values
Peer Pressure
Anger Management and Conflict Resolution
Health (addictions, body image, STD/HIV prevention, teen pregnancy)
Violence and Gangs

Population(s) Served
Adolescents
At-risk youth

The Salvation Army works in collaboration with local and federal law enforcement and numerous Non-Governmental Organizations (NGOs) to provide comprehensive services for all victims of human trafficking. We are a leading NGO in the United States in the fight against human trafficking, with over 43 locations of programs and initiatives, specializing in working with survivors of sex or labor trafficking, domestic and foreign nationals, of any age, race, ethnicity or gender. Our strategic action plan includes four key areas in how we fight for freedom: 1) Awareness & Training; 2) Prevention & Outreach; 3) Survivor Services & Recovery and 4) Partnership & Advocacy. In addition to our involvement in the United States, The Salvation Army is a key member in fighting human trafficking internationally. There is an international protocol for addressing trafficking, which created a system and structure for a coordinated response. We work directly with survivors, collaborate with partners, and advocate for change.

Population(s) Served
Adults

Based on local needs and agreements with other community groups, The Salvation Army may offer a range of programs and services that are important to keep older adults from becoming isolated - including weekly or monthly clubs, daily noon meals, transportation, education, family visitation, counseling, support groups, telephone reassurance, chore services, bus trips, and senior camps for respite, fun and fellowship.

Population(s) Served
Seniors

The Salvation Army recognizes that holidays can bring added financial and emotional stress for families in need. We offer a variety of services to help families and individuals make it through the holiday season. Our seasonal programs include Adopt-A-Family, Children’s Tree, Angel Tree, Toy Shop, Thanksgiving and Christmas meals or food baskets, holiday parties for youth and older adults, and providing winter gear for youth and adults.

Population(s) Served
Adults

Salvation Army Kroc Centers provide children and families with opportunities to discover and develop passions and talents within their own neighborhood. These state-of-the-art community facilities provide arts, education, and athletic opportunities for children, adults, and families in undeserved communities.

Population(s) Served
Adults

The Salvation Army has been helping those battling substance abuse since our founding over 150 years ago. Today, we are continuing this pledge of helping people recover with holistic help at our Adult Rehabilitation Centers and Harbor Light Centers. Our programs include emotional, spiritual, and social services components that focus on the root cause of the struggle. We understand that every person’s addiction is different and has a devastating impact on family and friends-both emotionally and economically-so our program is always no cost to the clients.

Population(s) Served
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Pathway of Hope-Herth Hope Index (HHI) and Self-Sufficiency Matrix (SSM)

This metric is no longer tracked.
Totals By Year
Population(s) Served

Families

Related Program

Pathway of Hope

Type of Metric

Other - describing something else

Direction of Success

Increasing

Context Notes

As of Oct 2020, POH has enrolled 852 total households (3,182 individuals) across 95 locations. 66% exhibit increases in subjective levels of hope & 78% increases in objective levels of sufficiency.

Number of people no longer involved in human trafficking as a result of Salvation Army services

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Anti-Human Trafficking

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

1,795 survivors served, 4,299 nights of housing, 5478 hotline responses, 2,384 referrals made, 44 staff members, 4,900 individuals trained, 251outreach events

Increase the number of successful reunions among family members who have lost contact.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Families

Related Program

Family Reunification (Missing Persons Services)

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

We resolve the issue of distance and lack of communication between family members who have lost contact by allowing them to tap into resources we provide to trace the whereabouts of a person.

Number of youth service participants who have involvement in juvenile justice system

This metric is no longer tracked.
Totals By Year
Related Program

Salvation Army Ray and Joan Kroc Centers

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Decreasing

Context Notes

86% of students who graduated from the Bridging the Gap program did not re-offend within a year following completion of the program and 92% stayed in school.

Number of youth ages 12-17 in the Bridging the Gap program who increase life skills and do not re-offend after one-year in the program.

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Decreasing

Context Notes

86% of students who graduated from the Bridging the Gap program did not re-offend within a year following completion of the program and 92% of those students remained in school.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our mission is basic to all we are trying to accomplish. "The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination."

The Salvation Army works to stabilize families ravaged by poverty and all its residual effects. Ultimately, our goal is to eradicate homelessness, addiction and every barrier that stands between the families we serve and their long-term stability.

Establish effective social service continuum for self-sufficiency and holistic well-being.

Establish care coordination to comprehensively meet the complex needs of each client.

Enhance the experience of each person that enters the door of a Salvation Army facility so they see compassion, feel honored, and receive the services needed to fulfill their basic emotional, physical, and spiritual needs.

Increase social service and government agency partnerships to decrease duplication of services.

Maximize the use of our facilities to address the pressing issues of the local community.

For over a century, The Salvation Army has served the Eastern part of the United States. Over time, strong community support and partnerships have been established. This includes engaging local Advisory Boards, ongoing corporate and foundation donations, the trust of individual donors, extensive volunteer resources, and well-qualified staff. Additionally, The Salvation Army has a myriad of community partnerships that help to leverage access to services, avoid duplication of programming in communities, and maximizes resources.

The Salvation Army's goals and objectives generally focus on fiscal stability and improved programming. Initiatives are underway to enhance corporate engagement, seek additional grant funding, increase our digital presence, and strengthen electronic giving opportunities. The goal is to be responsive, transparent, and responsible in all our interactions with clients, donors, and staff members.

Pathway of Hope (POH)
We have 852 total households comprised of 3,182 individuals in POH across 95 implemented sites. Of those households, 66% have exhibited an increase in subjective hope and 75% have exhibited an increase in objective sufficiency. Additionally, enrolled families have fully achieved 1,675 goals, utilizing assistance from 2,541 collaborative partners. The three most prevalent goals achieved, in decreasing order of prevalence, are: 1) Employment 2) Shelter/Housing 3) Income/Financial. 98% self-report a noted improvement in their capacity for hope as pertains to their family. This program will continue to expand throughout the Eastern Territory with more families involved.

Bridging the Gap (BOG)
All BOG graduates receive follow-up support for at least one-year. Youth have developed the skills and tools to access resources needed to make better decisions, break the cycle of violence, improve school performance, and build positive relationships with their families and community members. The vast majority of youth do not re-offend after one-year.

Anti-Human Trafficking
Last year, 19,747 survivors reached. 752 survivors removed from their trafficking situation. 87 survivors were provided housing in Salvation Army shelters. 1,030 survivors received services reintegrating into their community. 702 survivors were referred to external housing programs. 102 staff holding Anti-Human Trafficking positions. 217 community awareness events.

Missing Persons Service
Arranged successful searches for 51 people in FY 20. The number of successful searches has increased from 35 in FY 19. About 76 families have received information on support groups at Salvation Army Corps and Corps Officer information (with consent). This service will continue to expand in FY 21.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

The Salvation Army
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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The Salvation Army

Board of directors
as of 05/26/2022
SOURCE: Self-reported by organization
Board co-chair

Commissioner Kenneth Hodder

The Salvation Army, a New York Corporation

Term: 2020 -


Board co-chair

William Bamford III

The Salvation Army, a New York Corporation

Term: 2016 -

Philip Maxwell

The Salvation Army, a New York Corporation

G. Lorraine Bamford

The Salvation Army, a New York Corporation

Deslea Maxwell

The Salvation Army, a New York Corporation

Ruth Stoneburner

The Salvation Army, a New York Corporation

Michelle Dressler

The Salvation Army, a New York Corporation

Hubert Steele III

The Salvation Army, a New York Corporation

Shaun Belanger

The Salvation Army, a New York Corporation

Kathleen Steele

The Salvation Army, a New York Corporation

Organizational demographics

SOURCE: Self-reported; last updated 1/8/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Decline to state

The organization's co-leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Decline to state

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

Equity strategies

Last updated: 12/09/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.