United Way of New York State
Programs and results
What we aim to solve
United Way of New York State's goal is to strengthen our member's effectiveness at impacting change in their communities all across New York State. For 2-1-1 New York, the problem is that people in need of help often don't know where to turn. They spend precious time making calls that result in dead ends. Or worse, they go without services that could help them, because they didn't know where to find them. For ALICE NY There is a general lack of awareness, visibility and understanding about a huge but hidden segment of our community that is struggling to afford basic necessities. The success of a community is directly related to the financial stability of its members. The Federal Poverty Level is an accepted level of measure for financial stability, but it doesn’t tell the whole story.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Membership Support Services
Leadership development, training, technical assistance to local United Ways and strategic alliances.
Where we work
External reviews

Our results
How does this organization measure their results? It's a hard question but an important one.
Number of website pageviews
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Type of Metric
Context - describing the issue we work on
Direction of Success
Increasing
Context Notes
Consists of the number of views to UnitedForALICE.org/New-York. New York has the highest web traffic of any of the states engaged in the National ALICE project.
Number of briefings or presentations held
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Number of presentations given by staff of UWNYS about ALICE NY at statewide, regional or local events. Two-year project means every other year will have higher results correlated to launch.
Number of programs documented
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Number of health and human services programs (which we refer to as resources) cataloged by the 2-1-1 Network in NYS.
Number of participants who would recommend program to others
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
Percentage of survey respondents who indicate they would recommend membership in UWNYS to their peers.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our goal is to have vibrant, effective United Ways serving the state of New York.
Our goal with 2-1-1 is to provide accurate, up-to-date referrals for services that people are looking for in their communities.
Our goal for ALICE is to increase the number of households in New York that are above the household survival budget level.
What are the organization's key strategies for making this happen?
UWNYS strives to meet our goals in the following ways:
Public Policy and Advocacy:
We advocate for inclusion of 2-1-1 New York in the NYS executive budget each year, to provide the baseline third of the system-wide funding required to operate 24/7/365 statewide.
We partner with effective entities to advocate for expansion of Earned Income Tax Credits and Child Tax Credits to strenthen the financial stability of hard working New Yorkers, and the mitigate against children in poverty.
We support efforts to expand access to child care and early childhood supports to improve the wellbeing of children ages 0-5 in NYS.
ALICE NY Convening:
We procure a data study from the National ALICE project, and coordinate a steering committee, research advisory committee and marketing committee to leverage this resource.
We engage local United Ways in learning and sharing opportunities to make further impact in reducing the number of ALICE households in NY.
We present the data at statewide, regional and local events to raise awareness and engage collaborations around these goals.
Training and Technical Assistance
We provide ongoing training and TA to members to strengthen their work.
We coordinate an annual conference to showcase best practices, build the network resiliency and move local United Ways along stronger business models.
What are the organization's capabilities for doing this?
UWNYS has two professional staff leading the work on behalf of our members. Mary Shaheen has 26+ years with United Way of New York State and oversaw the development of 2-1-1 New York from an information and referral task force. Brenda Episcopo brings 20+ years of non-profit experience, and former leadership of a local United Way to her lense of assisting members.
With $1.25M from the state of New York each year, we are able to engage one third of the funding required for the network to operate 211 statewide 24/7/365. We have a strong network of 10 lead organizations and 8 contact centers operating this work. 2-1-1 NY Board oversees the efforts and strategic plans for the future.
With investments from local United Ways and other partners, we are able to engage the ALICE data report. Our steering committee, marketing committee and research advisory committee ensure accuracy and ability to leverage this data.
Our board of directors is comprised of members and non-members and engages in the goals of the organization.
What have they accomplished so far and what's next?
As a membership organization, UWNYS will always have a role in moving the work of United Ways forward.
One big accomplishment was obtaining 24/7/365 statewide coverage by 2-1-1 in 2017. Next, we are working toward a statewide platform that brings together the data of 10 lead organizations and 8 contact centers.
An accomplishment in measuring financial wellbeing of New Yorkers was the engagement in ALICE. Next, we will launch an updated report, enhanced interactive website, election guide, social media guide and mapping of facilities and indicators of well being in July 2020.
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
United Way of New York State
Board of directorsas of 06/29/2022
Robert Gorman
Retired
Term: 2020 - 2023
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Not applicable -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes